PROBLEM SOLVING
XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL
41
Clearing Media Jam (J-11 & J-12)
When a jam J-11 occurs, the media jams on the Inner Transport
Assembly.
When a jam J-12 occurs, the media jams underneath the Drum.
1. Open the Right Side Door and turn the Inner Transport
Assembly handle to release the transport. Lower and lock the
transport by engaging the Down Lock.
2. If the media is not cut and the leading edge of the media has
reached the Drum or beyond the Drum, rotate the Cutter
handle to cut the media. Continue rotating the cutter handle
so that the green home position indicator appears in the cut
out.
3. Open the Manual Bypass Shelf, Drawer 1 and Drawer 2 in
order to clear the jammed media.
4. If the leading edge of the media has reached the Fuser Unit,
open the Exit Cover and remove the jammed media by
rotating the Fuser Handle.
5. Release the Down Lock while holding the handle of Inner
Transport Assembly and lift it up gently until it stops. Then
twist the handle to the left to move the transport to the home
position. Finally, turn the handle to the right to lock the
transport.
6. Rewind the jammed roll until the lead edge of the media
comes free of the feed rollers.
Fuser
Handle
Cutter
handle
Inner Transport handle
Down Lock
MF
D1
D2
D3
D4
PF
Exit
Copy Density
Menu
Enter
Online
MF
D1
D2
D3
D4
PF
Exit
Copy Density
Menu
Enter
Online
EX
P-C
LEA
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1
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F
D
2
D
3
D4
EX
IT
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DEN
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TY
MEN
U
EN
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RES
ET
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P
APER
DECK
CU
T
S
ELE
CT
1
2
3
4