Xerox VersaLink C8000W, User Manual

Page: 223 / 262

Caution: Some paper and other media types can cause poor output quality, increased paper
jams, or damage your printer. Do not use the following:
• Rough or porous paper
• Inkjet paper
• Paper that has been photocopied
• Paper that has been folded or wrinkled
• Paper with cutouts or perforations
• Stapled paper
• Envelopes with windows, metal clasps, side seams, or adhesives with release strips
• Padded envelopes
• Plastic media
• Transparencies
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On this printer, there is no black toner cartridge. The printer has white, cyan, magenta, and yellow
toner cartridges. When you print on colored stock, a white underlay maintains color vibrancy. White
toner allows you to place a white base under cyan, magenta, and yellow toners. To print black, a
composite black is produced using cyan, magenta, and yellow. For these reasons, you need to
evaluate and adjust for print quality differently than when you print with black toner.
When you troubleshoot print quality, determine if the problem is caused by the printer, or caused by
the file you sent to the printer. For more information, refer to the
Xerox ® VersaLink ® C8000W Color
Printer Essential Guide to Successful Printing at www.xerox.com/versalinkwhite .
To troubleshoot print quality:
1. From the control panel, print the internal Demonstration Print page. If the print quality is good,
the printer is operating normally. For details, refer to Printing Information Pages .
Note: Another option is to log in as Administrator, then print the Repeating Defects
pages. On the control panel, touch Device → Support → Support Pages → Repeating
Defects .
2. Go to the Xerox support site at www.xerox.com/office/VLC8000Wsupport . Locate and download
printer-specific resources for printing cyan, magenta, and yellow on white toner. Available
resources include instructional documents, printable sample pages, and videos. The use of these
resources can help to troubleshoot print quality. For more information, go to
www.xerox.com/
office/VLC8000Wsupport .
3. When the print quality is poor, select the closest symptom from the following table, then refer to
the corresponding solution to correct the problem. To determine the print-quality problem more
precisely, you can print a Demonstration Print page. For details, refer to
Printing Information
Pages .
4. After you perform the appropriate action, if the print quality does not improve, contact your Xerox
representative.
Xerox ® VersaLink ® C8000W Color Printer
User Guide
223
Troubleshooting