Xerox VersaLink C8000W, User Manual

Page: 225 / 262

Symptom
Probable Causes Solutions
Verify that the application and the
print driver selections are correct
for your print job. For more
information, refer to the
Xerox ®
VersaLink ® C8000W Color Printer
Essential Guide to Successful
Printing
at www.xerox.com/
versalinkwhite .
The paper is damp. Replace the paper.
The high-voltage supply is
defective. For assistance, go to the Xerox ®
Support website at www.xerox.
com/office/VLC8000Wsupport .
Only one color is faded. The toner cartridge is empty or
damaged. Check the condition of the toner
cartridge, then replace it if
necessary.
The drum cartridge is worn or
damaged. Check the condition of the drum
cartridge, then replace it if
necessary.
The color calibration needs to be
adjusted for that color. Adjust the color calibration. For
details, refer to
Color Calibration .
The color around the edge of the
printed image is incorrect. The color registration is incorrect. Adjust the color registration. For
details, refer to
Color Registration .
The colors appear incorrect, or
composite grays do not look
neutral. The color density or color balance
requires adjustment. Adjust the color density or color
balance. For details, refer to
Color
Calibration .
The transfer voltage requires
adjustment.
Adjust the transfer voltage. For
details, refer to
Transfer Voltage
Adjustment .
Stray black dots, or stray white
dots in a printed image. The paper is outside the
recommended specification range. Replace the paper with a
recommended size and type, then
confirm that the device control
panel and print driver settings are
correct. For details, refer to
Supported Paper .
There is debris on the rollers. To remove debris from the feed and
exit rollers, wipe them with a clean,
damp cloth.
Xerox ® VersaLink ® C8000W Color Printer
User Guide
225
Troubleshooting