Xerox VersaLink C605 User Manual Download Page 208

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General Troubleshooting

This section contains procedures to help you locate and resolve problems. Resolve some problems by
simply restarting the printer.

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Caution:

Plug the three-wire cord with grounding prong directly into a grounded AC outlet.

Probable Causes

Solutions

The power switch is not turned on.

At the printer control panel, press the

Power/Wake

button. For more information, refer to

Power Options

The power cord is not plugged into the outlet
correctly.

Power off the printer, then plug the power cord
securely into the outlet.

The printer requires a full reset.

Power off the printer, then unplug the power cord
and wait 30 seconds. Plug the power cord into the
outlet securely, then press the

Power/Wake

button.

Something is wrong with the outlet connected to the
printer.

Plug another electrical appliance into the outlet, then
check if it operates properly.

Try a different outlet.

The printer is connected to an outlet with a voltage
or frequency that does not match the printer
specifications.

Use a power source with the specifications listed in
the

Electrical Specifications

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Probable Causes

Solutions

The power cord is not plugged into the outlet
correctly.

Power off the printer, confirm that the power cord is
plugged in correctly to the printer and the outlet,
then power on the printer.

A system error occurred.

Power off the printer, then power on again. For more
information, refer to

Printing the Error History Report

If the error persists, contact your Xerox
representative.

The printer is connected to an uninterruptible power
supply.

Power off the printer, then connect the power cord to
a suitable outlet.

208

Xerox

VersaLink

C605 Color Multifunction Printer

User Guide

Troubleshooting

Summary of Contents for VersaLink C605

Page 1: ...VERSION 4 0 MARCH 2019 702P05472 Xerox VersaLink C605 Color Multifunction Printer User Guide ...

Page 2: ...BM and AIX are registered trademarks of International Business Machines Corporation in the United States and or other countries McAfee ePolicy Orchestrator and McAfee ePO are trademarks or registered trademarks of McAfee Inc in the United States and other countries Microsoft Windows Vista Windows Windows Server and OneDrive are registered trademarks of Microsoft Corporation in the United States an...

Page 3: ...27 Control Panel 27 Power Options 29 Powering On the Printer or Exiting Low Power or Sleep Mode 29 Restarting Placing in Sleep Mode or Powering Off the Printer 29 Accessing the Printer 31 Logging In 31 Smart Card 31 Introduction to Apps 32 Information Pages 33 Printing Information Pages 33 Configuration Report 34 The Embedded Web Server 35 Accessing the Embedded Web Server 35 Finding the IP Addres...

Page 4: ...ing or Personalizing the Home Screen 63 Hiding or Showing an App on the Home Screen 63 Rearranging Apps on the Home Screen 63 Customizing or Personalizing the Apps 64 Customizing or Personalizing the Feature List 64 Customizing or Personalizing the Entry Screen 64 Saving Presets 65 Removing App Customization using the Control Panel 65 Customizing App Default Settings 66 Removing Personalizations u...

Page 5: ... Email Address 105 Scanning to a User Home Folder 106 Scanning to a USB Flash Drive 107 Scan to Desktop 108 Scanning to an FTP or SFTP Server 108 Scanning to a Shared Folder on a Network Computer 109 Scanning Images into an Application on a Connected Computer 111 Scanning to a Desktop Computer Using a USB Cable Connection 113 Previewing and Building Jobs 114 Fax 115 Fax Overview 115 Sending a Fax ...

Page 6: ...44 Selecting Finisher Options 144 Selecting Mailbox Options 144 Using Special Pages 145 Printing Watermarks for Windows 146 Orientation 147 Printing Banner Pages 148 Selecting Job Completion Notification for Windows 148 Using Custom Paper Sizes 149 Printing on Custom Paper Sizes 149 Defining Custom Paper Sizes 149 6 Paper and Media 151 Paper and Media Overview 152 Supported Paper 153 Recommended M...

Page 7: ...5 Transfer Voltage Adjustment 197 Adjusting the Fuser 197 Adjusting the Altitude 198 Performing a Developer and Transfer Roller Cleaning Procedure 198 Performing a Transfer Belt Cleaning Mode Procedure 198 Supplies 199 Consumables 199 Routine Maintenance Items 199 Ordering Supplies 199 Toner Cartridges 200 Recycling Supplies 201 Managing the Printer 202 Viewing the Meter Reading 202 Printing the B...

Page 8: ...pport Assistant 237 Helpful Information Pages 237 More Information about Your Printer 238 A Specifications 239 Printer Configurations and Options 240 Available Configurations 240 Standard Features 240 Options and Upgrades 242 Physical Specifications 243 Weights and Dimensions 243 Standard Configuration 243 Standard Configuration for C605X 244 Height Measurements for Configurations 244 Height Measu...

Page 9: ...eless Network Adapters 258 Copy Regulations 259 United States 259 Canada 260 Other Countries 261 Fax Regulations 262 United States 262 Canada 263 European Union 264 New Zealand 265 South Africa 265 Safety Certification 266 Material Safety Data Sheets 267 C Recycling and Disposal 269 All Countries 270 North America 271 European Union 272 Domestic Household Environment 272 Professional Business Envi...

Page 10: ......

Page 11: ...fety 13 Operational Safety 15 Maintenance Safety 17 Printer Symbols 18 Environmental Health and Safety Contact Information 20 Your printer and the recommended supplies have been designed and tested to meet strict safety requirements Attention to the following information ensures the continued safe operation of your Xerox printer ...

Page 12: ...uation and certification and compliance with electromagnetic regulations and established environmental standards The safety and environment testing and performance of this product have been verified using Xerox materials only Note Unauthorized alterations which can include the addition of new functions or connection of external devices can affect the product certification For more information cont...

Page 13: ...ord from the electrical outlet 3 Call an authorized service representative P Po ow we er r C Co or rd d Use the power cord supplied with your printer Plug the power cord directly into a properly grounded electrical outlet Ensure that each end of the cord is connected securely If you do not know if an outlet is grounded ask an electrician to check the outlet WARNING To avoid risk of fire or electri...

Page 14: ...r O Of ff f If any of the following conditions occur power off the printer immediately and disconnect the power cord from the electrical outlet Contact an authorized Xerox service representative to correct the problem if The equipment emits unusual odors or makes unusual noises The power cable is damaged or frayed A wall panel circuit breaker fuse or other safety device has been tripped Liquid is ...

Page 15: ...ot push or move the device with all the paper trays extended O Oz zo on ne e R Re elle ea as se e This printer produces ozone during normal operation The amount of ozone produced is dependent on copy volume Ozone is heavier than air and is not produced in amounts large enough to harm anyone Install the printer in a well ventilated room For more information in the United States and Canada go to www...

Page 16: ... reach of children Never throw toner toner cartridges drum cartridges or waste cartridges into an open flame When handling cartridges for example toner and such avoid skin or eye contact Eye contact can cause irritation and inflammation Do not attempt to disassemble the cartridge which can increase the risk of skin or eye contact Caution Use of non Xerox supplies is not recommended The Xerox Warra...

Page 17: ...rox supplies recycling programs go to www xerox com gwa WARNING Do not use aerosol cleaners Aerosol cleaners can cause explosions or fires when used on electromechanical equipment When installing the device in a hallway or similar restricted area additional space requirements can apply Ensure that you comply with all workspace safety regulations building codes and fire codes for your area Xerox Ve...

Page 18: ...ersonal injury Warning Wait for the printer to cool for the specified time before touching the fuser Caution Indicates a mandatory action to take in order to avoid damage to the property Caution To avoid damage to the property be careful not to spill toner when handling the waste cartridge Do not touch the part or area of the printer Do not touch Do not expose the drum cartridges to direct sunligh...

Page 19: ...binding clip Do not use folded creased curled or wrinkled paper Do not use inkjet paper Do not use transparencies or overhead projector sheets Do not reload paper previously printed on or used Do not copy money revenue stamps or postage stamps Xerox VersaLink C605 Color Multifunction Printer User Guide 19 Safety ...

Page 20: ...supplies contact United States and Canada 1 800 ASK XEROX 1 800 275 9376 Europe EHS Europe xerox com For product safety information in the United States and Canada go to www xerox com environment For product safety information in Europe go to www xerox com environment_europe 20 Xerox VersaLink C605 Color Multifunction Printer User Guide Safety ...

Page 21: ...ing Started This chapter contains Parts of the Printer 22 Power Options 29 Accessing the Printer 31 Introduction to Apps 32 Information Pages 33 The Embedded Web Server 35 Installation and Setup 38 Connecting the Printer 40 Installing the Software 55 More Information 60 ...

Page 22: ...r 2 Tray 1 3 Bypass Tray 4 Front Door 5 Card Reader Bay 6 USB Memory Port 7 Status LED 8 NFC Area 9 Touch Screen 10 Duplex Automatic Document Feed 11 Output Tray 12 Output Tray Extension 13 Right Side Door 22 Xerox VersaLink C605 Color Multifunction Printer User Guide Getting Started ...

Page 23: ...r 1 Document Feeder Cover 2 Document Guides 3 Document Feeder Tray 4 Document Output Tray 5 Document Output Tray Extension 6 CVT Glass 7 Second Side Scanning Access Cover Lever 8 Document Glass 9 Document Cover Xerox VersaLink C605 Color Multifunction Printer User Guide 23 Getting Started ...

Page 24: ...that they fit against the original documents Insert paper in the duplex automatic document feeder only when ink on the paper is dry Do not load original documents above the MAX fill line D Do oc cu um me en nt t G Glla as ss s G Gu uiid de elliin ne es s The document glass accommodates original size documents up to 216 x 356 mm 8 5 x 14 in Use the document glass rather than the duplex automatic do...

Page 25: ...er Cartridges 3 Document Glass 4 Document Cover 5 Single Pass Duplex Automatic Document Feeder 6 Transfer Belt 7 Drum Cartridges 8 Waste Cartridge 9 Cleaning Rod 10 Right Side Door Xerox VersaLink C605 Color Multifunction Printer User Guide 25 Getting Started ...

Page 26: ...work Adapter Port Cover 5 Phone Connector 6 Fax Line Connector 7 USB Port Type A 8 USB Port Type B 9 Ethernet Port 10 FDI Port 11 Left Side Panel Access to optional Productivity Kit 12 Power Connector 26 Xerox VersaLink C605 Color Multifunction Printer User Guide Getting Started ...

Page 27: ...es access to print copy and scan features Provides access to reference materials Provides access to Tools and Setup menus Prompts you to load paper replace supplies and clear jams Displays errors and warnings Provides the Power Wake button used for powering on or powering off the printer This button also supports the power saver modes and blinks to indicate the power status of the printer Xerox Ve...

Page 28: ...down or exiting a low power mode 4 Home Button This button provides access to the Home menu for access to printer features 5 NFC Area Near Field Communication NFC is a technology that enables devices to communicate when they are within 10 cm 4 in of each other Use the NFC area to obtain a network interface or to establish a TCP IP connection between your device and the printer 6 Status LED This li...

Page 29: ... od de e To power on the printer or to exit Low Power mode or Sleep mode press the Power Wake button Note The Power Wake button is the only power button on the printer The printer exits Low Power mode or Sleep mode automatically when it receives data from a connected device When in Low Power mode or Sleep mode the touch screen is powered off and unresponsive To wake the printer manually press the ...

Page 30: ...dark and the Power Wake button flashes To power off the printer touch Power Off If the printer does not respond to a single press of the Power Wake button then press and hold the button for 5 seconds A Please Wait message appears as the printer powers down After 10 seconds the touch screen goes dark and the Power Wake button flashes until the printer powers down Caution Do not unplug the power cor...

Page 31: ...e VLC605docs 5 Touch OK Note To access each password protected service enter the User Name and password S Sm ma ar rt t C Ca ar rd d When a Common Access Card system is installed on your Xerox device access to the printer requires the use of a Smart Card There are several models of card readers that are compatible with your device To access the printer insert the pre programmed identification card...

Page 32: ...en Some Apps are installed as standard but hidden the first time you use the device When you log in the Apps configured for your personal account appear on the control panel You can download more Apps for your device from the Xerox App Gallery For more information refer to Xerox App Gallery 32 Xerox VersaLink C605 Color Multifunction Printer User Guide Getting Started ...

Page 33: ...s that are available on the printer PCL Font List The PCL Font List provides a printout of all PCL fonts that are available on the printer Demonstration Print Demonstration Print provides a demonstration of the current print quality settings Startup Page The Startup Page provides basic printer configuration and network information Job History Report The Job History Report provides retained informa...

Page 34: ...tray information and more P Pr riin nt tiin ng g t th he e C Co on nf fiig gu ur ra at tiio on n R Re ep po or rt t 1 At the printer control panel press the Home button 2 Touch Device About Information Pages 3 Touch Configuration Report 4 To return to the Home screen press the Home button 34 Xerox VersaLink C605 Color Multifunction Printer User Guide Getting Started ...

Page 35: ...guration Report Note To view the TCP IP address on the control panel wait until the printer has been on for 2 minutes If the TCP IP address is 0 0 0 0 or begins with 169 it indicates a network connectivity issue However if Wi Fi is set as the primary Ethernet connection 0 0 0 0 is displayed as the IP address for the printer V Viie ew wiin ng g t th he e I IP P P Pr riin nt te er r A Ad dd dr re es...

Page 36: ...C605docs D Do ow wn nllo oa ad diin ng g t th he e C Co on nf fiig gu ur ra at tiio on n R Re ep po or rt t f fr ro om m t th he e E Em mb be ed dd de ed d W We eb b S Se er rv ve er r From the Embedded Web Server you can download and save a copy of the Configuration Report to your computer hard drive Use Configuration Reports from multiple devices to compare software versions configurations and c...

Page 37: ...l when you are connected remotely to the device click the Lock Device Control Panel option Note If a local user attempts to access the control panel while the device control panel is locked the control panel does not respond A message appears on the control panel confirming that the control panel is locked and the device is being controlled remotely 4 To enable remote access to the device control ...

Page 38: ...n ng g a a L Lo oc ca at tiio on n f fo or r t th he e P Pr riin nt te er r 1 Select a dust free area with temperatures from 10 32 C 50 90 F and relative humidity 10 85 Note Sudden temperature fluctuations can affect print quality Rapid heating of a cold room can cause condensation inside the printer directly interfering with image transfer 2 Place the printer on a level solid non vibrating surfac...

Page 39: ...Xerox VersaLink C605 Color Multifunction Printer User Guide 39 Getting Started ...

Page 40: ... Embedded Web Server a network connection is required Network If your computer is connected to an office network or home network use an Ethernet cable to connect the printer to the network You cannot connect the printer directly to the computer via Ethernet A connection through a router or network switch is required An Ethernet network can be used for one or more computers and supports many printe...

Page 41: ...he uplink port 3 Attach the power cord then plug in the printer and power it on 4 Set the network IP printer address or set up the printer for automatic printer IP detection For more information refer to the System Administrator Guide at www xerox com office VLC605support C Co on nn ne ec ct tiin ng g t to o a a W Wiir re elle es ss s N Ne et tw wo or rk k A wireless local area network WLAN provid...

Page 42: ... pt te er r The optional Wireless Network Adapter plugs in to the back of the printer After the adapter is installed and wireless networking is enabled and configured the adapter is able to connect to a wireless network To install the Wireless Network Adapter 1 Power off the printer 2 To remove the Wireless Network Adapter Port Cover press down on the latch then pull the cover away from the printe...

Page 43: ... as needed and as directed in the Wireless Network Adapter removal instructions For more information refer to Removing the Wireless Network Adapter 5 Power on the printer 6 Configure the Wi Fi settings from the front panel or the embedded web server if connected via ethernet For more information refer to Resetting Wireless Settings Xerox VersaLink C605 Color Multifunction Printer User Guide 43 Get...

Page 44: ... 1 Power off the printer 2 To unlatch the left side cover slide the handle away from the printer then swing the handle toward the rear of the printer 3 To remove the cover slide it toward the back then away from the printer 44 Xerox VersaLink C605 Color Multifunction Printer User Guide Getting Started ...

Page 45: ...If the latch is released properly the adapter pulls out easily Pulling on a secured adapter can damage it 5 To reinstall the Wireless Network Adapter Port Cover insert the bottom tab into the small slot Gently press the port cover against the back of the printer until it latches into place 6 Place the left side cover into place then slide it toward the front of the printer Xerox VersaLink C605 Col...

Page 46: ...nter then push the handle in until it clicks into the locked position 8 Connect the printer to your computer with a USB cable or to a network using an Ethernet cable 9 Power on the printer 46 Xerox VersaLink C605 Color Multifunction Printer User Guide Getting Started ...

Page 47: ...te If the required Wi Fi network is not listed or if the required network uses WPS configure the connection manually For details refer to step 6 b If needed to log in to the network type the password c To select a Wi Fi frequency band touch Wi Fi Band then select an option Note The Wi Fi frequency band is set to AUTO by default d Touch OK 6 To connect manually to a Wi Fi Network a Touch Manual Set...

Page 48: ...dule the primary network connection is set to Ethernet To configure the primary network at the control panel 1 At the printer control panel press the Home button 2 Log in as administrator For details refer to the System Administrator Guide at www xerox com office VLC605docs 3 Touch Device Connectivity Primary Network 4 Select the appropriate network connection type for the device 5 To apply the ch...

Page 49: ...PIN Personal Identification Number automatically connects the printer to a wireless router using a common PIN The printer generates and prints a PIN for use in the setup process When you enter the PIN into the router the router broadcasts network information using the PIN When both devices recognize the PIN the router provides the security and configuration information to the printer which uses it...

Page 50: ...urers For more information refer to your router documentation 13 At your computer open the wireless router control panel then select Add WPS Client 14 Select PIN Method The wireless router control panel opens to a dialog box ready for the PIN number 15 At the printer control panel touch Device Connectivity Wi Fi 16 Touch Manual Setup 17 Touch Wi Fi Protected Setup WPS Note If Wi Fi Protected Setup...

Page 51: ...er control panel opens to a dialog box ready for the PIN number 5 At the printer control panel touch Device Connectivity Wi Fi 6 Touch Manual Setup 7 Touch Wi Fi Protected Setup WPS Note If Wi Fi Protected Setup WPS is not visible at the top of the screen touch Manual Setup 8 Touch PIN 9 Record the PIN from the screen then touch OK The printer starts advertising using the displayed PIN Code Note T...

Page 52: ...standard RJ11 cable No 26 American Wire Gauge AWG or larger to the Line port on the back of the printer 3 Connect the other end of the RJ11 cable to an operating telephone line 4 Power on the printer 5 Enable and configure the Fax functions I In niit tiia all P Pr riin nt te er r S Se et tu up p Before installing the printer software verify that the printer is set up correctly Setup includes enabl...

Page 53: ...our computer open a Web browser In the address field type the IP address of the printer then press Enter or Return Note If you do not know the IP address for your printer refer to Finding the IP Address of Your Printer 2 In the Embedded Web Server click Home Connectivity Note If this feature does not appear log in as a system administrator 3 For Mobile Printing click AirPrint 4 To enable AirPrint ...

Page 54: ... Print click the Enable toggle button 5 Click OK 6 Restart the printer then wait 2 minutes for the printer to connect 7 Refresh your Web browser then for Mobile Printing click Google Cloud Print 8 Click Printer Registration 9 Click Register A printer registration page prints 10 To register the printer in your Web browser type the URL provided or use your mobile phone to scan the barcode After the ...

Page 55: ...ropriate drive on your computer If the installer does not start automatically navigate to the drive and double click the Setup exe installer file Note If the Software and Documentation disc is not available download the latest drivers from www xerox com office VLC605drivers 2 Select your printer model 3 Click Install Drivers 4 Select Install Print Driver Install Scan Driver or Install Print and Sc...

Page 56: ...t tiie es s f fo or r M Ma ac ciin nt to os sh h O OS S X X 1 Insert the Software and Documentation disc into the appropriate drive on your computer 2 Open Xerox Print Drivers 3 xx x dmg pkg as needed for your printer 3 To run Xerox Print Drivers 3 xx x dmg pkg double click the appropriate file name 4 When prompted click Continue 5 To accept the license agreement click I Agree 6 To accept the curr...

Page 57: ...fying the IP address 1 From the computer Applications folder or from the dock open System Preferences 2 Click Printers Scanners The list of printers appears on the left of the window 3 Under the list of printers click the Plus icon 4 Click IP 5 From the Protocol list select the protocol 6 In the Address field enter the IP address of the printer 7 In the Name field enter a name for the printer 8 Fr...

Page 58: ...then click Install 8 Enter your password then click OK 9 Select your printer in the list of discovered printers then click Continue 10 Click Continue Installation 11 To finish click Close 12 To register your printer and software complete the registration form A Ad dd diin ng g a a L LA AN N F Fa ax x P Pr riin nt te er r f fo or r M Ma ac ciin nt to os sh h After installing the LAN fax driver on a...

Page 59: ... r W Wiiz za ar rd d t to o I In ns st ta allll a a W WS SD D P Pr riin nt te er r To install a WSD printer using the Add Printer Wizard 1 At your computer click Start then select Devices and Printers 2 To launch the Add Printer Wizard click Add a Printer 3 Click Add a network wireless or Bluetooth printer 4 In the list of available devices select the one you want to use then click Next 5 If the p...

Page 60: ...rmation for your printer including online technical support Online Support Assistant and print driver downloads www xerox com office VLC605support Information Pages Print from the control panel For details refer to Information Pages Order supplies for your printer www xerox com supplies Local sales and Technical Customer Support www xerox com office worldcontacts Printer registration www xerox com...

Page 61: ...tion Printer User Guide 61 3 Customize and Personalize This chapter contains Customize and Personalize Overview 62 Customizing or Personalizing the Home Screen 63 Customizing or Personalizing the Apps 64 Creating and Using 1 Touch Apps 67 ...

Page 62: ...n the device you can personalize the device to meet specific user needs You can configure your personal Home page to hide or show only the apps you use You can tailor each feature list to your job requirements You can specify default settings for each app and save settings for regular jobs You can create 1 Touch Apps to save and simplify lengthy or frequent workflows Once created 1 Touch Apps appe...

Page 63: ... c Touch Done 4 To hide an installed app a For the app touch X b Touch Done 5 Verify that only the selected apps appear on the Home screen R Re ea ar rr ra an ng giin ng g A Ap pp ps s o on n t th he e H Ho om me e S Sc cr re ee en n 1 At the printer control panel press the Home button 2 Touch Customize 3 Touch and hold the required app 4 Drag the app to the new location 5 Release the app 6 Touch ...

Page 64: ...ignify a feature is visible the Eye icon appears with no line across it 6 To reorder the menu features touch and drag the features into the appropriate order 7 To save the current configuration touch Done C Cu us st to om miiz ziin ng g o or r P Pe er rs so on na alliiz ziin ng g t th he e E En nt tr ry y S Sc cr re ee en n The Entry Screen appears when the Fax Email USB or Scan To Apps are select...

Page 65: ...t feature D De elle et tiin ng g a a S Sa av ve ed d P Pr re es se et t To delete a saved preset 1 At the printer control panel press the Home button 2 Touch the app required 3 Scroll to the bottom then touch Customize 4 Touch Presets 5 Touch the Trash icon that corresponds with the preset that you want to delete 6 At the prompt touch Delete 7 Touch Done R Re em mo ov viin ng g A Ap pp p C Cu us s...

Page 66: ...from your User Account To remove all personalizations from your User Account 1 At your computer open a Web browser In the address field type the IP address of the printer then press Enter or Return 2 In the Embedded Web Server click Log In then click on your user account If required enter your password and click Log In 3 To access your User Profile click on your User Account name shown in the top ...

Page 67: ... job settings in the 1 Touch App For copy jobs you can change the copy quantity for each job Start Immediately Use this option to start the job without reviewing the settings 10 Touch Next 11 If you selected Review Before Start select the options for displaying instructions and settings Enter App Instructions Use this option to provide instructions for using the 1 Touch App When the 1 Touch App is...

Page 68: ...4 Touch the option required Personal My Home Screen Only Use this option to display the 1 Touch App on your Home screen only when you are logged in to your user account Public Public Home Screen Use this option to make the 1 Touch App accessible to all users 15 Touch Done D De elle et tiin ng g o or r H Hiid diin ng g a a 1 1 T To ou uc ch h A Ap pp p To delete or hide a 1 Touch App from the Home ...

Page 69: ...ttings If the quantity is displayed for Copy jobs update the number of copies as required Touch Start If the Start Immediately option was selected during 1 Touch App setup the device starts automatically 6 To return to the Home screen press the Home button Xerox VersaLink C605 Color Multifunction Printer User Guide 69 Customize and Personalize ...

Page 70: ......

Page 71: ...ce There are standard apps already installed and displayed on the Homescreen There are also apps that are installed as standard but are hidden when your device is used for the first time For more information about customizing the Home screen and the apps features refer to Customize and Personalize A range of apps is available for download and installation from the Xerox App Gallery These include X...

Page 72: ...allery account you have direct access to all the available Apps for your device An App Gallery account allows you to view and acquire Apps install Apps on your device and manage your Apps and licenses You can set up an App Gallery account using the control panel or the Embedded Web Server For information about accessing the Embedded Web Server refer to The Embedded Web Server Note If you have an e...

Page 73: ...n ng g a an n A Ap pp p f fr ro om m t th he e X Xe er ro ox x A Ap pp p G Ga alllle er ry y Xerox Apps add extend or customize the functionality of your device You can use the Xerox App Gallery App to browse and install apps at your device control panel I In ns st ta alllliin ng g a an n A Ap pp p f fr ro om m t th he e A Ap pp p G Ga alllle er ry y 1 At the printer control panel press the Home b...

Page 74: ...ss the Home button 2 Touch Xerox App Gallery 3 Enter your User Name using the touch screen keypad then touch Enter 4 Enter your Password using the touch screen keypad then touch Enter 5 Touch Log In The Xerox App Gallery appears 6 Touch the app required then touch Update The License Agreement screen appears 7 Touch Agree 8 When the update is complete the Update button is labeled as Installed 9 To ...

Page 75: ...te Use this option to check for software updates and configure update settings Notifications Use the Notifications option to see details of current alerts or faults on the device A History button displays fault codes and the date that the fault occurred on the device Paper Trays Use the Paper Trays option to see the paper size type and color set for each paper tray and the tray capacity status Sup...

Page 76: ...rol panel You can customize the alerts that appear on the control panel and configure email alert notifications To check the supplies status and set up alerts using the Embedded Web Server refer to the System Administrator Guide at www xerox com office VLC605docs C Ch he ec ck kiin ng g t th he e S Su up pp plliie es s S St ta at tu us s a at t t th he e C Co on nt tr ro oll P Pa an ne ell 1 To vi...

Page 77: ...reset the counters A page is counted as one side of a sheet of paper For example a sheet of paper that is printed on two sides counts as two impressions To view the Billing and Usage Counters 1 At the printer control panel press the Home button 2 Touch Device Billing Usage 3 To view more details touch Usage Counters then select an option Impression Counters This option provides the number of impre...

Page 78: ...t the printer to factory defaults 1 At the printer control panel press the Home button 2 Touch Device Resets Reset to Factory Defaults 3 At the prompt touch Reset 4 When the process is complete the printer restarts automatically R Re em mo ot te e S Se er rv viic ce es s You can use the Remote Services option in the Embedded Web Server to send error and usage information to the Xerox support team ...

Page 79: ... or r E Ed diit tiin ng g C Co on nt ta ac ct ts s iin n t th he e A Ad dd dr re es ss s B Bo oo ok k a at t t th he e C Co on nt tr ro oll P Pa an ne ell Adding Contacts in the Address Book at the Control Panel 1 At the printer control panel press the Home button 2 Touch Address Book 3 Touch the Plus icon then select Add Contact 4 To enter a name touch the Enter First Name Enter Last Name or Ente...

Page 80: ...oup Name then enter a name using the touch screen keypad Touch Enter 5 To add group members touch Add Member 6 To add a contact name from the Favorites or Contacts menu select a contact 7 To add more group members touch Add Member then select a contact 8 To mark the group as a favorite touch the Star icon 9 To save the group touch OK 10 To return to the Home screen press the Home button Editing or...

Page 81: ...he Star icon 7 To save the contact click OK Editing or Deleting Contacts in the Address Book in the Embedded Web Server To edit or delete contacts 1 At your computer open a Web browser In the address field type the IP address of the printer then press Enter or Return 2 In the Embedded Web Server click Address Book 3 From the Address Book select a contact 4 To edit contact information perform the f...

Page 82: ...eps for each member d To save the changes click OK 6 To remove the selected group from the Address Book click Delete At the prompt click Delete A Ad dv va an nc ce ed d S Se et tt tiin ng gs s The Advanced option provides more settings for importing and exporting contact details and managing contacts You can use the Advanced option to set up a directory service For details about the Advanced optio...

Page 83: ... Global Favorite Star icon 4 To mark a contact as a Favorite for email fax or a scan to destination for each feature click the Star icon 5 To remove a contact marked as a Favorite for Global Favorite or the selected feature touch the Star icon The contact is removed from the Global Favorite list or the Favorite list for the selected feature 6 To save changes click OK C Cr re ea at tiin ng g a an n...

Page 84: ... list 6 Select the job settings For details about available features refer to Apps Features 7 Scroll to the bottom then touch Customize 8 Touch Favorites then touch Add Favorite A list of contacts appears 9 Touch the contact to add to your Personal Favorites then touch Done 10 To complete the job touch Send or Scan When you log in to your user account again the Personal Favorite is available Using...

Page 85: ...eleting a Personal Favorite using the Control Panel To delete a Personal Favorite 1 At the printer control panel press the Home button 2 Touch Login then enter a valid login name and password 3 Touch the app required 4 Scroll to the bottom then touch Customize 5 Touch Favorites then touch the Trash icon that corresponds with the Personal Favorite that you want to delete 6 Touch Done Removing Perso...

Page 86: ...irm click Reset All the personalizations configured for your User Account are removed 5 To log out click on your User Account name shown in the top right corner then click Log Out 86 Xerox VersaLink C605 Color Multifunction Printer User Guide Xerox Apps ...

Page 87: ...Printing Special Job Types P Pa au us siin ng g t th he e P Pr riin nt t J Jo ob b w wiit th h t th he e O Op pt tiio on n t to o D De elle et te e I It t 1 At the printer control panel press the Home button 2 Touch Jobs then touch the name of the print job 3 Do one of the following To pause the print job touch Pause To resume the print job touch Resume To delete the print job touch Delete At the ...

Page 88: ... automatically when the required resources are available If the job does not print automatically touch Resume To delete the print job touch Delete At the prompt touch Delete 5 To return to the Home screen press the Home button M Ma an na ag giin ng g S Sp pe ec ciia all J Jo ob b T Ty yp pe es s Special job types allow you to send a print job from your computer then print it from the printer contr...

Page 89: ...to the Home screen press the Home button P Pe er rs so on na all P Pr riin nt t Personal Print allows you to store a document in the printer then print it from the control panel Note The Personal Print feature is only available on a Windows computer printing to a network printer Personal Print is a type of saved job with these features A Personal Print job appears in a folder named after the user ...

Page 90: ... folder named after the user ID associated with the print job A Sample Set job does not use a passcode Any user can print or delete a Sample Set job A Sample Set prints one copy of a job to allow you to proofread the job before printing any remaining copies After a Sample Set job is printed it is deleted automatically To print a Sample Set refer to Printing a Sample Set Releasing a Sample Set 1 At...

Page 91: ...press Enter or Return 2 In the Embedded Web Server click Jobs 3 Click the job name 4 Do one of the following To pause the print job click Pause To resume the print job click Resume To delete the print job click Delete At the prompt click Delete 5 To return to the Home screen click Home S Su ub bm miit tt tiin ng g J Jo ob bs s f fo or r P Pr riin nt tiin ng g U Us siin ng g t th he e E Em mb be ed...

Page 92: ...ed To view all available features and to find out more about customizing the Copy App refer to Customize and Personalize For information about all the app features and available settings refer to Apps Features M Ma ak kiin ng g a a C Co op py y To make a copy 1 At the printer control panel press the Home button 2 To clear previous App settings touch Reset 3 Load your original documents Use the doc...

Page 93: ... the document glass when prompted do one of the following To complete the job and return to the Copy app touch Done To scan another page load a new original document on the document glass then touch Add Page To delete the scan and return to the Copy app touch Cancel then touch Delete Note If you are scanning a document from the automatic document feeder a prompt does not appear 9 To return to the ...

Page 94: ... Copy 3 Touch Color Effects 4 Select the required option A confirmation message appears 5 To accept the new color settings touch Apply A Ad dj ju us st tiin ng g C Co on nt tr ra as st t S Se et tt tiin ng gs s You can adjust the variation between light and dark areas of your copy using the Contrast feature You can reduce the sensitivity of the printer to variations in light background colors usin...

Page 95: ...yiin ng g You can use the Book Copying feature to copy books magazines or other bound documents You can use this feature to copy images for different results Copy either the left or right page onto a single sheet of paper Copy both the left and right pages onto two sheets of paper Copy both the left and right pages as a single image onto one sheet of paper Note To make copies from books magazines ...

Page 96: ... allows you to set the Image Shift for Side 1 and matches the Side 2 Image Shift accordingly To move the image to the required edge of the page touch the appropriate arrow Independent Sides This option allows you to position the images on Side 1 and Side 2 independently of each other To move each image to the required edge of the page touch the appropriate arrow Manual This option allows you to sp...

Page 97: ...Original This option scans both sides of the original image 2 Sided Rotate Side 2 This option scans both sides of the original image rotating the second side 6 If a cover sheet is required touch the Cover toggle button then adjust Paper Supply and Print On Coveras needed 7 Touch OK A Ad dd diin ng g a a F Fr ro on nt t C Co ov ve er r You can print the first page of your copy job on different pape...

Page 98: ...the Edge Erase for Side 1 and matches the Side 2 Edge Erase accordingly To adjust the edge erase move the slider Independent Edges This option allows you to set the Edge Erase on Side 1 and Side 2 independently of each other Touch the appropriate field To adjust the Edge Erase move the slider 5 To specify the orientation of the original document touch Original Orientation then select an option 6 T...

Page 99: ...tarting page number c To adjust which pages contain the selected annotation touch Apply To then select All Pages or All Pages Except First d Touch OK 5 To insert a comment a Select the required page location then touch Comment b Select the required entry then touch OK Note To create a comment touch the edit icon for Not in Use Enter the required text then touch OK c To adjust which pages contain t...

Page 100: ...K d Touch Number of Digits then select the required option e To adjust which pages contain the selected annotation touch Apply To then select the required option f Touch OK 8 To change the text formatting touch Format Style Adjust the settings as required then touch OK 9 Touch OK 10 If necessary to remove all entered annotations touch Delete All Note Not all annotations are available in all page l...

Page 101: ...t For information about all the app features and available settings refer to Apps Features C Co op py yiin ng g a an n I ID D C Ca ar rd d To copy an ID card 1 At the printer control panel press the Home button 2 To clear previous app settings touch Reset 3 Lift the automatic document feeder then place the original document in the upper left corner of the document glass 4 Touch ID Card Copy 5 Adju...

Page 102: ...To view all available features and to find out more about customizing the Email App refer to Customizing or Personalizing the Feature List For information about all the app features and available settings refer to Apps Features S Se en nd diin ng g a a S Sc ca an nn ne ed d I Im ma ag ge e iin n a an n E Em ma aiill To send a scanned image in an email 1 At the printer control panel press the Home ...

Page 103: ... from 2 sided original documents touch 2 Sided Scanning then select an option 7 Adjust the email settings as needed To save the scanned document with a specific file name touch the attachment file name enter a new name using the touch screen keypad then touch Enter To save the scanned document with a specific file format touch the attachment file format then select the required format To create a ...

Page 104: ...e paper guides so that they fit against the documents For jobs containing more than 50 original documents divide the documents into segments of 50 or fewer pages Load segment one into the duplex automatic document feeder Note If you are scanning multiple segments use the same input area for each segment Scan all segments using the document glass or scan all segments using the automatic document fe...

Page 105: ...izing or Personalizing the Feature List For information about all the App features and available settings refer to Apps Features S Sc ca an nn niin ng g t to o a an n E Em ma aiill A Ad dd dr re es ss s Before you scan to an email address ensure that you configure the printer with the email server information For details refer to the System Administrator Guide at www xerox com office VLC605docs To...

Page 106: ...documents that are saved to a home directory on an external server The home directory is distinct for each authenticated user The directory path is established through LDAP B Be ef fo or re e Y Yo ou u B Be eg giin n To scan to the home folder defined in an LDAP directory first ensure that the home folder locations are defined for each user If you want to scan to a shared folder on the network cre...

Page 107: ...ress the Power Wake button Only USB Flash drives formatted to the typical FAT32 file system are supported To scan to a USB Flash drive 1 Load the original document on the document glass or in the duplex automatic document feeder 2 At the printer control panel press the Home button 3 Insert your USB Flash drive into the USB memory port on the front of the printer 4 At the USB Drive has been detecte...

Page 108: ... ensure that WSD is enabled Enable the feature or contact the system administrator To use the Scan to Desktop feature 1 Load the original document on the document glass or into the duplex automatic document feeder 2 At the printer control panel press the Home button 3 Touch Scan to Desktop 4 To select a destination touch the computer address 5 To begin the scan press Scan The Windows Fax and Scan ...

Page 109: ...utomatic document feeder a prompt does not appear 12 To return to the Home screen press the Home button S Sc ca an nn niin ng g t to o a a S Sh ha ar re ed d F Fo olld de er r o on n a a N Ne et tw wo or rk k C Co om mp pu ut te er r Before you can use the printer as a scanner on a network do these steps Create a shared folder on your computer hard drive Access the Embedded Web Server then create ...

Page 110: ... b S Se er rv ve er r 1 At your computer open a Web browser In the address field type the IP address of the printer then press Enter or Return Note If you do not know the IP address for your printer refer to Finding the IP Address of Your Printer 2 Click Address Book then click Add Contact 3 For Network SMB click the Plus icon then enter the following information Nickname Enter the name that you w...

Page 111: ...red folder 6 To save the scanned document as a specific file name touch the attachment file name enter a new name using the touch screen keypad then touch Enter 7 To save the scanned document as a specific file format touch the attachment file format then select the needed format 8 Adjust scanning options as needed 9 To begin the scan press Scan 10 If you are scanning from the document glass when ...

Page 112: ... On your printer ensure that WSD is enabled For details refer to the System Administrator Guide at www xerox com office VLC605docs 1 Load the original document on the document glass or in the duplex automatic document feeder 2 On your computer select the Windows Fax and Scan application then click Run 3 Click New Scan 4 To choose the device click Change From the list select your device 5 In the Ne...

Page 113: ...ument glass or in the duplex automatic document feeder 2 At your computer open the application where you want to scan the image 3 In the application ensure that your printer is set as the active scanning device To acquire the image select the appropriate menu item for initiating a new scan 4 From the scanning source menu select an option For the document glass select Flatbed For the duplex automat...

Page 114: ...e paper guides so that they fit against the documents For jobs containing more than 50 original documents divide the documents into segments of 50 or fewer pages Load segment one into the duplex automatic document feeder Note If you are scanning multiple segments use the same input area for each segment Scan all segments using the document glass or scan all segments using the automatic document fe...

Page 115: ...on all printers Some options apply only to a specific printer model configuration operating system or print driver type For details refer to the System Administrator Guide at www xerox com office VLC605docs You can adjust various settings for individual Fax jobs and save settings as Presets for future jobs The list of features can be customized and some features could be hidden from view when the ...

Page 116: ...th your user credentials Touch the Address Book icon Touch Favorites then select a Personal Favorite from the list For details about using the Address Book and managing and creating Favorites and Personal Favorites refer to Address Book 6 If scanning from 2 sided original documents touch 2 Sided Scanning then select an option 7 Adjust fax settings as needed For details about available features ref...

Page 117: ... return to the Fax App touch Done To scan another page load a new original document on the document glass then touch Add Page To delete the scan and return to the Fax App touch Cancel then touch Delete Note If you are scanning a document from the automatic document feeder a prompt does not appear 9 To return to the Home screen press the Home button S Se en nd diin ng g a a C Co ov ve er r S Sh he ...

Page 118: ...enabled The SMTP server and Device Email address can be set up using the Embedded Web Server or the device Control Panel Connectivity option For details about configuring Fax Forwarding refer to the System Administrator Guide at www xerox com office VLC605docs To forward a fax to an email address 1 At the printer control panel press the Home button 2 Log in as Admin Note For information on logging...

Page 119: ...nu ua alllly y You can use the Manual Send feature to enable the fax modem speaker temporarily This feature is helpful to dial international numbers or to use phone systems that require you to wait for a specific audio tone To send a fax manually 1 At the printer control panel press the Home button then touch Fax 2 Touch Manual Send Note To display the menu without entering a fax number at the top...

Page 120: ...ing a Fax from Windows Applications You can use the print driver to send a fax from Windows applications You can use the fax window to enter recipients create a cover page with notes and set options You can send a confirmation sheet set the send speed resolution send time and dialing options To send a fax from Windows applications 1 With the desired document or image open in your application open ...

Page 121: ...lications click File Print or press CMD P 2 Select the required printer 3 To access the fax driver settings click Preview select Xerox Features then from Job Type list select Fax 4 To add a recipient in the Fax window click the Recipients tab then click the Add Recipient icon 5 Type the recipient name and fax number add other information as needed then click OK 6 To add more recipients repeat this...

Page 122: ...e paper guides so that they fit against the documents For jobs containing more than 50 original documents divide the documents into segments of 50 or fewer pages Load segment one into the duplex automatic document feeder Note If you are scanning multiple segments use the same input area for each segment Scan all segments using the document glass or scan all segments using the automatic document fe...

Page 123: ...st settings for individual server fax jobs save settings as Presets for future jobs and customize server fax features Some features are hidden from view when the app is installed To view all available features and to find out more about customizing the Server Fax App refer to Customize and Personalize For information about all the app features and available settings refer to Apps Features S Se en ...

Page 124: ...hen select a recipient For details about using the Address Book and managing and creating Favorites refer to Address Book 6 If scanning from 2 sided original documents touch 2 Sided Scanning then select an option 7 Adjust server fax settings as needed For details about available features refer to Apps Features 8 Touch Send 9 If you are scanning from the document glass when prompted do one of the f...

Page 125: ...s scanned saved then sent at the time that you specified 8 If you are scanning from the document glass when prompted do one of the following To complete the job and return to the Server Fax App touch Done To scan another page load a new original document on the document glass then touch Add Page To delete the scan and return to the Server Fax App touch Cancel then touch Delete Note If you are scan...

Page 126: ...put area for each segment Scan all segments using the document glass or scan all segments using the automatic document feeder 4 Touch the app required 5 Select the job settings 6 Touch Preview 7 If you are scanning from 2 sided original documents touch 2 Sided Scanning then select an option 8 To start scanning touch Preview The original documents are scanned and preview images appear on the screen...

Page 127: ...he printer 2 At the USB Drive has been detected screen touch Print from USB Note If this feature does not appear enable the feature or contact the system administrator For more information see the System Administrator Guide at www xerox com office VLC605docs 3 Add files using the Browse USB screen To print a group of print ready files for the USB drive or folder touch the Select All icon Verify th...

Page 128: ...e Browse USB screen To print a group of print ready files for the USB drive or folder touch the Select All icon Verify that your files are selected To print a specific file browse to that file then touch the file name or icon 4 Touch OK 5 Confirm that the desired documents appear If the documents do not appear touch Add Documents select additional documents then touch OK 6 Select the paper supply ...

Page 129: ...ppGallery P Pr riin nt tiin ng g w wiit th h t th he e P Pr riin nt tB By yX Xe er ro ox x A Ap pp p 1 Send an email with an attachment containing a supported file type to Print printbyxerox com First time users receive a response email with a user ID and password 2 At the Xerox device control panel press the Home button 3 Touch PrintByXerox 4 Enter your email address then touch Save 5 On the Ente...

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Page 131: ...Xerox VersaLink C605 Color Multifunction Printer User Guide 131 5 Printing This chapter contains Printing Overview 132 Selecting Printing Options 133 Printing Features 139 Using Custom Paper Sizes 149 ...

Page 132: ... 3 Access the print settings in your software application For most software applications press CTRL P for Windows or CMD P for Macintosh 4 Select your printer 5 To access the print driver settings For Windows select Properties or Preferences For Macintosh select Xerox Features The title of the button can vary depending on your application 6 Modify the print driver settings as necessary then click ...

Page 133: ...window From there you can select by topic or use the search field to enter the topic or function for which you need information W Wiin nd do ow ws s P Pr riin nt tiin ng g O Op pt tiio on ns s S Se elle ec ct tiin ng g P Pr riin nt tiin ng g O Op pt tiio on ns s f fo or r a an n I In nd diiv viid du ua all J Jo ob b f fo or r W Wiin nd do ow ws s To use special printing options for a particular jo...

Page 134: ...n ng g D De ef fa au ullt ts s iin n W Wiin nd do ow ws s f fo or r a a S Sh ha ar re ed d N Ne et tw wo or rk k P Pr riin nt te er r 1 Navigate to the list of printers on your computer For Windows Server 2008 and later click Start Settings Printers For Windows 7 click Start Devices and Printers For Windows 8 1 and Windows 10 right click the Start icon Control Panel Devices and Printers Note If yo...

Page 135: ...s sh h You can define and save a set of options so that you can apply them to future print jobs To save a set of printing options 1 With the document open in your application click File Print 2 Select your printer from the Printers list 3 Select the required printing options from the lists in the Print dialog box Note To see all printing options click Show Details 4 Click Presets Save Current Sett...

Page 136: ...nt driver for your printer model and operating system click the print driver name 7 To begin the download read the End User License Agreement then click Accept The file automatically downloads to the default location for your computer file downloads 8 To install the Xerox Print Driver package a Open the package with your OS package manager b To install using a command line utility change to the di...

Page 137: ... on your workstation If you are unsure of the location of the folder use the Find command to locate the PPD files 3 Follow the instructions that are included with the PPD file Adding the Printer 1 Verify that the CUPS Common UNIX Printing System daemon is running 2 Open a Web browser and type http localhost 631 admin then click Enter or Return 3 For User ID type root For password type the root pas...

Page 138: ... m a a M MO OP PR RI IA A E En na ab blle ed d M Mo ob biille e D De ev viic ce e MOPRIA is a software feature that enables users to print from mobile devices without requiring a print driver You can use MOPRIA to print from your mobile device to MOPRIA enabled printers Note MOPRIA and all of its required protocols are enabled by default Ensure that you have the latest version of the MOPRIA Print ...

Page 139: ... administrator has restricted job deletion you can view the jobs but not delete them Only the user that sent the job or the system administrator can delete a Secure Print job P Pr riin nt tiin ng g S Sp pe ec ciia all J Jo ob b T Ty yp pe es s Special job types allow you to send a print job from your computer then print it from the printer control panel To select special job types from the print d...

Page 140: ...nting options then click OK 5 To send the job to the printer click Print P Pr riin nt tiin ng g a a S Sa am mp plle e S Se et t 1 In your software application access the print settings For most software applications press CTRL P for Windows or CMD P for Macintosh 2 Select your printer then open the print driver For Windows click Printer Properties Depending on your application the title of the but...

Page 141: ...tic 2 Sided Printing the options are specified in the print driver The print driver uses the settings for portrait or landscape orientation from the application for printing the document Note Ensure that the paper size and weight are supported For details refer to Supported Paper Types and Weights for Automatic 2 Sided Printing 2 2 S Siid de ed d P Pa ag ge e L La ay yo ou ut t O Op pt tiio on ns ...

Page 142: ...ds this setting Vivid RGB This setting produces brighter and more saturated colors using red green and blue color Commercial This option applies color for printing on a commercial printing press LCD This option approximately matches the colors in the print job to the colors used by your computer monitor display screen Euroscale Press This option matches the European FOGRA glossy paper specificatio...

Page 143: ...adjust the color balance between magenta and green For example when you increase the magenta levels the green levels decrease The Yellow to Blue option allows you to adjust the color balance between yellow and blue For example when you increase the yellow levels the blue levels decrease P Pr riin nt tiin ng g M Miir rr ro or r I Im ma ag ge es s If the PostScript driver is installed you can print ...

Page 144: ...s A point is 0 35 mm 1 72 in Creep Specifies how much the page images shift outward in tenths of a point Shifting compensates for the thickness of the folded paper which can cause the page images to shift outward slightly when folded You can select a value from zero to 1 point Gutter Creep S Se elle ec ct tiin ng g F Fiin niis sh he er r O Op pt tiio on ns s With the optional finisher option insta...

Page 145: ...ck cover pages from the same tray Front and Back Different prints the front and back cover pages from different trays After making a selection for printing the cover pages you can select the paper for the front and back covers by size color or type You can also use blank or pre printed paper and you can print side one side two or both sides of the cover pages P Pr riin nt tiin ng g I In ns se er r...

Page 146: ...d on the long edge of the pages 2 Sided Print Flip on Short Edge prints the exception pages on both sides of the paper and flips the pages on the short edge The job then can be bound on the short edge of the pages Use Job Setting prints the job using the attributes shown in the Job Settings box Job Setting Displays the attributes of the paper for the remainder of the job Note Some combinations of ...

Page 147: ...the document content Print in Foreground This option prints the watermark over the text and graphics in the document 7 Click Pages then select the pages to print the watermark Print on All Pages This option prints the watermark on all pages of your document Print on Page 1 Only This option prints the watermark only on the first page of the document 8 If you select a picture as a watermark specify ...

Page 148: ... or r W Wiin nd do ow ws s You can select to be notified when your job finishes printing A message appears on your computer screen with the name of the job and the name of the printer where it was printed Note This feature is only available on a Windows computer printing to a network printer To select job completion notification from the Advanced tab 1 Click Notifications 2 Click Notify for Comple...

Page 149: ...o on n C Cu us st to om m S Siiz ze e P Pa ap pe er r f fr ro om m a a M Ma ac ciin nt to os sh h C Co om mp pu ut te er r 1 Load the custom size paper 2 In the application click File Print 3 From the Paper Size list select the custom paper size 4 Click Print D De ef fiin niin ng g C Cu us st to om m P Pa ap pe er r S Siiz ze es s To print custom paper sizes define the custom width and length of t...

Page 150: ...eight and width of the new custom paper size 6 Click the arrow for the Non Printable Area field then select the printer from the list Or for User Defined margins set the top bottom right and left margins 7 To save the settings click OK D De ef fiin niin ng g a a C Cu us st to om m P Pa ap pe er r S Siiz ze e a at t t th he e C Co on nt tr ro oll P Pa an ne ell You can print custom size paper from ...

Page 151: ...Xerox VersaLink C605 Color Multifunction Printer User Guide 151 6 Paper and Media This chapter contains Paper and Media Overview 152 Supported Paper 153 Loading Paper 158 Printing on Special Paper 169 ...

Page 152: ...utput quality increased paper jams or damage your printer Refer to Paper That Can Damage Your Printer Ensure that the paper type selected in your print driver matches the paper type on which you are printing If you have the same size paper loaded in more than one tray ensure that the proper tray is selected in the print driver Store your paper and other media properly for optimum print quality For...

Page 153: ...the maximum fill line in the tray Adjust the paper guides to fit the paper size Fan paper before loading it in the paper tray If excessive jams occur use paper or other approved media from a new package Do not print on label media after a label has been removed from a sheet Use only paper envelopes Print envelopes 1 sided only P Pa ap pe er r T Th ha at t C Ca an n D Da am ma ag ge e Y Yo ou ur r ...

Page 154: ...in attics kitchens garages or basements These spaces are more likely to collect moisture Store paper flat either on pallets cartons shelves or in cabinets Avoid food or drinks in the area where paper is stored or handled Do not open sealed packages of paper until you are ready to load the paper into the printer Leave stored paper in the original packaging The paper wrapper protects the paper from ...

Page 155: ...ts s f fo or r A Au ut to om ma at tiic c 2 2 S Siid de ed d P Pr riin nt tiin ng g Paper Type Weight Recycled 60 80 g m Custom 60 90 g m Bond Hole Punched Letterhead Plain Pre Printed 75 105 g m Lightweight Cardstock Lightweight Glossy Cardstock 106 176 g m S Su up pp po or rt te ed d S St ta an nd da ar rd d P Pa ap pe er r S Siiz ze es s The paper sizes below are automatically detected in the p...

Page 156: ... 356 mm 8 5 x 14 in Folio 216 x 330 mm 8 5 x 13 in High Capacity Feeder HCF A4 210 x 297 mm 8 3 x 11 7 in Letter 216 x 279 mm 8 5 x 11 in S Su up pp po or rt te ed d S St ta an nd da ar rd d P Pa ap pe er r S Siiz ze es s f fo or r A Au ut to om ma at tiic c 2 2 S Siid de ed d P Pr riin nt tiin ng g Note For the Duplex Automatic Document Feeder refer to Document Feeder Guidelines European Standard...

Page 157: ...this paper setting you can change the paper size type and color when you load paper into the tray Dedicated If you select this paper setting you cannot change the paper size type and color when you load paper into the tray Bypass When paper is present in this tray it is used for print jobs where you did not specify a particular tray For more information on how to change the paper setting when load...

Page 158: ...in the Bypass Tray 1 Open the Bypass Tray If the Bypass Tray is loaded with paper already remove any paper that is a different size or type 2 Pull out the extension tray for larger sizes 3 Move the width guides to the edges of the tray 158 Xerox VersaLink C605 Color Multifunction Printer User Guide Paper and Media ...

Page 159: ...vel surface This procedure separates any sheets that are stuck together and reduces the possibility of jams Note To avoid jams and misfeeds do not remove paper from its packaging until you are ready to use it Xerox VersaLink C605 Color Multifunction Printer User Guide 159 Paper and Media ...

Page 160: ...d paper with the holes to the left For 1 sided printing load letterhead or pre printed paper face up with the top edge going into the printer For 2 sided printing load letterhead and pre printed paper face down with the top edge going into the printer 160 Xerox VersaLink C605 Color Multifunction Printer User Guide Paper and Media ...

Page 161: ...current paper color then from the list select the color c To save the settings touch OK C Co on nf fiig gu ur riin ng g T Tr ra ay y 1 1 a an nd d T Tr ra ay ys s 2 2 5 5 f fo or r t th he e P Pa ap pe er r L Le en ng gt th h You can adjust the length of the trays to accommodate A4 Letter 8 5 x 11 in and Legal 8 5 x 14 in paper sizes When you use the Legal length paper setting the paper tray protr...

Page 162: ...er paper hold the back of the tray with one hand With the other hand press the release latch at the front of the tray then pull the ends outward until they latch 5 To protect the paper when the tray is extended place the tray cover over the extended section of the paper tray 6 Load paper into the tray before inserting it back into the printer 162 Xerox VersaLink C605 Color Multifunction Printer Us...

Page 163: ...bel sheets in Tray 1 1 To remove the tray from the printer pull out the tray until it stops Lift the front of the tray slightly and then pull out the tray completely 2 For paper sizes other than Legal adjust the paper length and width guides as illustrated 3 For Legal size paper to extend the front of the tray press the green release latch then pull the tray out Xerox VersaLink C605 Color Multifun...

Page 164: ...es to the left Load label sheets in the tray face up For 1 sided printing load letterhead paper face up with the top of the paper toward the back of the tray For 2 sided printing load letterhead and pre printed paper face down with the top edge feeding into the printer Note Do not load paper above the maximum fill line Overfilling can cause paper jams 6 Adjust the length and width guides to fit th...

Page 165: ...olor are correct touch OK b If the paper type size or color are incorrect change the settings To select a paper type touch the current paper type then from the list select the type To select a paper size touch the current size setting then from the list select the size To select a different paper color touch the current paper color then from the list select the color c To save the settings touch O...

Page 166: ... a paper color e To save the settings touch OK f To return to the Home screen press the Home button L Lo oa ad diin ng g P Pa ap pe er r iin n t th he e H Hiig gh h C Ca ap pa ac ciit ty y F Fe ee ed de er r H HC CF F The High Capacity Feeder HCF tray accommodates 8 5 x 11 in A4 paper only and is loaded in the short edge feed SEF direction 1 Pull out the tray slowly until it stops 2 Flex the sheet...

Page 167: ...pe size and color are correct touch OK b If the paper type size or color are incorrect change the settings To select a paper type touch the current paper type then from the list select the type To select a paper size touch the current paper size then from the list select the size To select a different paper color touch the current paper color then from the list select the color c To save the setti...

Page 168: ...mpts you to confirm or modify paper tray settings when paper is loaded in the Bypass Tray 6 To save the setting touch OK 7 To return to the Home screen press the Home button C Co on nf fiig gu ur riin ng g t th he e T Tr ra ay y M Mo od de e f fo or r T Tr ra ay ys s 1 1 5 5 1 At the printer control panel press the Home button 2 Touch Device Paper Trays 3 Touch the desired tray 4 Touch Tray Mode 5...

Page 169: ...es If you do not get the desired results try another envelope brand Maintain constant temperatures and relative humidity Store unused envelopes in their packaging to avoid excess moisture and dryness which can affect print quality and cause wrinkling Excessive moisture can cause the envelopes to seal before or during printing Remove air bubbles from the envelopes before loading them into the tray ...

Page 170: ... En nv ve ello op pe es s iin n t th he e B By yp pa as ss s T Tr ra ay y 1 Open the Bypass Tray 2 Pull out the extension tray for larger sizes 170 Xerox VersaLink C605 Color Multifunction Printer User Guide Paper and Media ...

Page 171: ...can cause a jam or misfeed Load envelopes up to 16 5 mm 65 in in height This is approximately 10 20 envelopes depending on brand size and texture If you do not load envelopes in the Bypass Tray right after you have removed the envelopes from the packaging the envelopes can bulge To avoid jams flatten the envelopes before loading them into the tray 4 To load the envelopes select an option For Numbe...

Page 172: ...e going into the printer flaps down and flaps to the right Load envelopes with the print side up flaps open and down and the bottom of the envelope going into the printer Load envelopes with the print side up flaps closed and down and flaps going into the printer 172 Xerox VersaLink C605 Color Multifunction Printer User Guide Paper and Media ...

Page 173: ...0 Degrees 5 Adjust the width guides until they touch the edges of the envelopes 6 If the Tray Mode is set to Fully Adjustable the printer prompts you to set the paper size type and color a If the paper size type and color are correct touch OK b If the paper size type or color are incorrect change the settings To select a different size touch the current size setting then from the list select the s...

Page 174: ...he paper length and width guides as illustrated 4 Load envelopes in the trays with the flaps closed flap side down and the short edge leading into the printer Note Do not load more than 50 envelopes into the tray up to 45 mm 1 8 in in height 5 Adjust the width guides until they touch the edges of the envelopes 6 Slide the tray all the way into the printer 174 Xerox VersaLink C605 Color Multifuncti...

Page 175: ...and click OK To feed and print the envelopes click Print L La ab be ells s You can print labels from the Bypass Tray or Tray 1 G Gu uiid de elliin ne es s f fo or r P Pr riin nt tiin ng g L La ab be ells s Use labels designed for laser printing Do not use vinyl labels Do not feed a sheet of labels through the printer more than once Do not use dry gum labels Print only on one side of the sheet of l...

Page 176: ...ARNING Do not use any sheet where labels are missing curled or pulled away from the backing sheet It could damage the printer L Lo oa ad diin ng g L La ab be ells s iin n t th he e B By yp pa as ss s T Tr ra ay y 1 Open the Bypass Tray If the tray is already open remove any paper that is a different size or type 2 Pull out the extension tray for larger sizes 176 Xerox VersaLink C605 Color Multifun...

Page 177: ...label sheets a If the size type and color are correct touch OK b If the size type or color are incorrect change the settings To select a different size touch the current size setting then from the list select a size To select the type touch the current paper type then from the list select Labels To select the color touch the current paper color then from the list select a color c To save the setti...

Page 178: ... the front of the tray slightly then pull it out 2 Adjust the paper length and width guides 3 Load the label sheets in the tray face up Note Do not load paper above the maximum fill line Overfilling can cause paper jams 4 Slide the tray back into the printer 178 Xerox VersaLink C605 Color Multifunction Printer User Guide Paper and Media ...

Page 179: ...refer to Supported Paper Types and Weights G Gu uiid de elliin ne es s f fo or r P Pr riin nt tiin ng g o on n G Gllo os ss sy y C Ca ar rd ds st to oc ck k Do not open sealed packages of glossy cardstock until you are ready to load paper into the printer Leave glossy cardstock in the original wrapper and leave the packages in the shipping carton until ready to use Remove all other paper from the ...

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Page 181: ...r Multifunction Printer User Guide 181 7 Maintenance This chapter contains General Precautions 182 Cleaning the Printer 183 Adjustments and Maintenance Procedures 194 Supplies 199 Managing the Printer 202 Moving the Printer 203 ...

Page 182: ... the documentation supplied with your printer Caution When cleaning your printer do not use organic or strong chemical solvents or aerosol cleaners Do not pour fluids directly into any area Use supplies and cleaning materials only as directed in this documentation Do not place anything on top of the printer Do not leave the covers and doors open for any length of time especially in well lighted pl...

Page 183: ...uid detergent could enter the printer through a gap and cause problems Never use cleaning agents other than water or mild detergent C Clle ea an niin ng g t th he e S Sc ca an nn ne er r Clean the scanner about once a month when anything is spilled on it or when debris or dust collect on any of the surfaces Keep the feed rollers clean to ensure the best possible copies and scans 1 Remove any paper...

Page 184: ...ss Note For best results use Xerox Glass Cleaner to remove marks and streaks 6 Wipe the white underside of the document cover until it is clean and dry 7 To access the second side scanning lens assembly lower the Second Side Scanning Access Cover 184 Xerox VersaLink C605 Color Multifunction Printer User Guide Maintenance ...

Page 185: ... soft cloth with a small amount of neutral detergent then wipe the printer parts dry with a soft cloth Note To prevent damage to the film around the glass do not press heavily on the mirrored glass 9 Close the Second Side Scanning Access Cover 10 Close the Document Cover Xerox VersaLink C605 Color Multifunction Printer User Guide 185 Maintenance ...

Page 186: ...er in the fuser You can get burned If a sheet of paper is wrapped around the heat roller do not try to remove it immediately Power off the printer immediately and wait 40 minutes for the fuser to cool Try to remove the jam after the printer has cooled If you spill any toner in the printer remove the toner using a moist cloth Never use a vacuum cleaner to remove spilled toner Sparks inside the vacu...

Page 187: ...he following instructions to clean the LED lenses WARNING If you accidentally get toner on your clothes lightly dust them off as best as you can If some toner remains on your clothes use cool water not hot to rinse off the toner If toner gets on your skin wash it off with cool water and a mild soap If you get toner in your eyes wash it out immediately with cool water and consult a doctor 1 Power o...

Page 188: ...and lift it away from the printer To prevent toner spills keep the openings facing up Note Be careful not to spill toner when handling the waste cartridge After removing the waste cartridge do not touch the area shown in the illustration 188 Xerox VersaLink C605 Color Multifunction Printer User Guide Maintenance ...

Page 189: ...e openings facing up Note To avoid toner spills or malfunction do not lay the waste cartridge on its side or with the openings facing down 6 Remove the cleaning rod from inside the printer Xerox VersaLink C605 Color Multifunction Printer User Guide 189 Maintenance ...

Page 190: ...holes until it stops then pull out the rod Repeat this two more times 8 Repeat the procedure for the holes in the other three slots 9 Return the cleaning rod to its original location 190 Xerox VersaLink C605 Color Multifunction Printer User Guide Maintenance ...

Page 191: ...wer the bottom of the cartridge into position To lock the cartridge into place push the top forward until the latch clicks into place 11 Close the right side door Xerox VersaLink C605 Color Multifunction Printer User Guide 191 Maintenance ...

Page 192: ...n ns so or rs s If the print or color density is too light missing or the background is foggy clean the color density sensors 1 Power off the printer 2 Lift the rear door release and pull open the door 192 Xerox VersaLink C605 Color Multifunction Printer User Guide Maintenance ...

Page 193: ...3 Use a dry cotton swab to clean the color density sensors 4 Close the rear door Xerox VersaLink C605 Color Multifunction Printer User Guide 193 Maintenance ...

Page 194: ...tiio on n Use Color Calibration to adjust colors that appear incorrect or for composite grays that look neutral To perform a Color Calibration 1 At the printer control panel press the Home button 2 Touch Device Support Color Calibration 3 To select a screen to use for your calibration touch Screen Type then select an option To optimize color tones for copy jobs touch Copy Job To optimize color ton...

Page 195: ... return to the Home screen press the Home button A Ad dj ju us st tiin ng g P Pa ap pe er r R Re eg giis st tr ra at tiio on n Use Adjust Paper Registration to adjust the placement of the printed image on the page The adjustment allows you to place the top bottom left and right margins exactly where you want You can specify the image position on both the front and back sides of the paper for each ...

Page 196: ...iis st tr ra at tiio on n A Ad dj ju us st tm me en nt t 1 At the control panel press the Home button 2 Log in as administrator For details refer to the System Administrator Guide at www xerox com office VLC605docs 3 Touch Device Support Image Position 4 To adjust registration select the source paper tray a Touch Paper Supply b Touch the desired tray 5 Using the chart printed in Verifying Paper Re...

Page 197: ...rinter control panel press the Home button 2 Touch Device Support Transfer Voltage Adjustment 3 To select the paper type for the adjustment touch Paper Type then touch the required paper type 4 To adjust the transfer voltage for Voltage Level touch the Plus icon or the Minus icon 5 Touch Adjust 6 To exit the menu touch X 7 To return to the Home screen press the Home button A Ad dj ju us st tiin ng...

Page 198: ...rints Use the Developer and Transfer Roller Cleaning procedure to reduce background toner on prints To perform a Developer and Transfer Roller Cleaning procedure 1 At the printer control panel press the Home button 2 Touch Device Support Developer Transfer Roller Cleaning 3 To perform a Developer and Transfer Roller Cleaning procedure touch Start 4 At the successfully completed prompt touch Close ...

Page 199: ...t te em ms s Routine maintenance items are printer parts that have a limited life and require periodic replacement Replacements can be parts or kits Routine maintenance items are typically customer replaceable parts Note Each routine maintenance item includes installation instructions Routine maintenance items for this printer include the following Drum Cartridge Kit Waste Cartridge Maintenance Ki...

Page 200: ... Information Pages 3 Touch Supplies Usage Report 4 To return to the Home screen press the Home button T To on ne er r C Ca ar rt tr riid dg ge es s G Ge en ne er ra all P Pr re ec ca au ut tiio on ns s WARNING When replacing a toner cartridge be careful not to spill the toner If any toner spills avoid contact with clothes skin eyes and mouth Do not inhale the toner dust Keep toner cartridges out o...

Page 201: ...artridge Out of Toner The toner cartridge is empty Replace the toner cartridge with a new one R Re ec cy yc clliin ng g S Su up pp plliie es s For more information on the Xerox supplies recycling program go to www xerox com gwa Xerox VersaLink C605 Color Multifunction Printer User Guide 201 Maintenance ...

Page 202: ...tion refer to the System Administrator Guide at www xerox com office VLC605docs To view the billing information for your printer 1 At the printer control panel press the Home button 2 Touch Device Billing Usage 3 To view more details touch Usage Counters then select an option 4 After viewing the usage readings to return to the Home screen press the Home button P Pr riin nt tiin ng g t th he e B Bi...

Page 203: ...onal 550 Sheet Feeder is not fixed to the printer securely it could fall to the ground and cause injury Follow these instructions when moving the printer 1 Power off the printer then disconnect the power cord and other cables from the back of the printer Note To prevent electric shock never touch the power plug with wet hands When removing the power cord ensure that you pull the plug and not the c...

Page 204: ...er or other media from the Output Tray 5 If the Output Tray Extension is extended close it 6 Remove any paper from Tray 1 then close the tray 204 Xerox VersaLink C605 Color Multifunction Printer User Guide Maintenance ...

Page 205: ...carry the printer as shown in the illustration Note When moving the printer do not tilt it more than 10 degrees in any direction Tilting the printer more than 10 degrees can cause toner spillage Repack the printer and its options using the original packing material and boxes or a Xerox Repackaging Kit Xerox VersaLink C605 Color Multifunction Printer User Guide 205 Maintenance ...

Page 206: ...ee The Xerox Warranty Service Agreement or Total Satisfaction Guarantee do not cover damage to the printer caused by improper moving After moving the printer 1 Reinstall any parts that you removed 2 Reconnect the printer to the cables and power cord 3 Plug in and power on the printer 206 Xerox VersaLink C605 Color Multifunction Printer User Guide Maintenance ...

Page 207: ...C605 Color Multifunction Printer User Guide 207 8 Troubleshooting This chapter contains General Troubleshooting 208 Paper Jams 213 Print Quality Problems 227 Copy and Scan Problems 234 Fax Problems 235 Getting Help 237 ...

Page 208: ...he printer Plug another electrical appliance into the outlet then check if it operates properly Try a different outlet The printer is connected to an outlet with a voltage or frequency that does not match the printer specifications Use a power source with the specifications listed in the Electrical Specifications P Pr riin nt te er r R Re es se et ts s o or r P Po ow we er rs s O Of ff f F Fr re e...

Page 209: ...t paper in the appropriate tray At the printer control panel specify the correct paper size type and color The paper settings for the print job do not match any paper loaded in the paper trays at the printer From the print driver select a paper tray containing the correct paper A toner cartridge is empty Replace the empty toner cartridge No control panel indicators are lighted Power off the printe...

Page 210: ...ter is installed and properly configured For more information refer to Connecting to a Wireless Network P Pr riin nt tiin ng g T Ta ak ke es s T To oo o L Lo on ng g Probable Causes Solutions The printer is set to a slower printing mode For example the printer could be set to print on Heavyweight paper It takes more time to print on certain types of special paper Ensure that the paper type is set ...

Page 211: ...w xerox com office VLC605support Note To have the print driver select the tray set the tray used as the paper source to Auto Selection Enabled A Au ut to om ma at tiic c 2 2 S Siid de ed d P Pr riin nt tiin ng g P Pr ro ob blle em ms s Probable Causes Solutions Unsupported or incorrect paper Ensure that you are using a supported paper size and weight for 2 sided printing Envelopes cardstock and la...

Page 212: ...ich it is located If the paper lift plate at the back of the tray is not locked down replace the tray C Co on nd de en ns sa at tiio on n H Ha as s F Fo or rm me ed d I In ns siid de e t th he e P Pr riin nt te er r Moisture can condense in the printer when room humidity exceeds 85 or when a cold printer is located in a warm room Condensation can form in a printer after it has been sitting in a co...

Page 213: ...ments This can permanently damage the printer The following illustration shows where paper jams can occur along the paper path 1 Tray 2 2 Optional Mailbox or Finisher 3 Fuser 4 Bypass Tray 5 Tray 1 M Miin niim miiz ziin ng g P Pa ap pe er r J Ja am ms s The printer is designed to function with minimal paper jams using Xerox supported paper Other paper types can cause jams If supported paper is jam...

Page 214: ... can cause poor print quality misfeeds skewed prints and printer damage After loading paper in the trays at the control panel select the correct paper type and size Before printing select the correct paper type and size in the print driver Store paper in a dry location The following can cause paper jams Polyester coated paper that is designed especially for inkjet printers Paper that is folded wri...

Page 215: ... t th he e D Du up plle ex x A Au ut to om ma at tiic c D Do oc cu um me en nt t F Fe ee ed de er r 1 Open the Top Cover and remove any paper 2 If paper is jammed in the Single Pass Duplex Automatic Document Feeder open the Document Cover Xerox VersaLink C605 Color Multifunction Printer User Guide 215 Troubleshooting ...

Page 216: ...then reload the document in the Duplex Automatic Document Feeder To prevent paper jams Do not load original documents above the MAX fill line Adjust the paper guides so that they fit against the original documents Use only supported paper For more information refer to Document Feeder Guidelines 216 Xerox VersaLink C605 Color Multifunction Printer User Guide Troubleshooting ...

Page 217: ... the error displayed on the control panel you must clear all paper from the paper path 1 Remove any paper from the Bypass Tray 2 Grasp both sides of the Bypass Tray then pull it straight out of the printer 3 Remove Tray 1 from the printer Xerox VersaLink C605 Color Multifunction Printer User Guide 217 Troubleshooting ...

Page 218: ...rt the Bypass Tray completely into the printer 7 When paper trays are set to Fully Adjustable you are prompted to verify or change the paper settings a To confirm the same paper size type or color touch OK b To select a new paper size type or color touch the current setting then select a new setting When finished touch OK 8 To return to the Home menu press the Home button 218 Xerox VersaLink C605 ...

Page 219: ...the error displayed on the control panel you must clear all paper from the paper path 1 Remove any paper from the Bypass Tray 2 Grasp both sides of the Bypass Tray then pull it straight out of the printer 3 Remove Tray 1 from the printer Xerox VersaLink C605 Color Multifunction Printer User Guide 219 Troubleshooting ...

Page 220: ...p replace the tray cover 6 Insert the Bypass Tray completely into the printer 7 When paper trays are set to Fully Adjustable you are prompted to verify or change the paper settings a To confirm the same paper size type or color touch OK b To select a new paper size type or color touch the current setting then select a new setting When finished touch OK 8 To return to the Home menu press the Home b...

Page 221: ...l paper from the paper path 1 For the tray reported on the Touch Screen Display pull out the tray until it stops 2 To remove the tray lift the front of it slightly then pull it out of the printer 3 Remove any crumpled paper from the tray and any remaining paper jammed at the front of the printer Xerox VersaLink C605 Color Multifunction Printer User Guide 221 Troubleshooting ...

Page 222: ... protrudes when it is inserted into the printer If removed in a previous step replace the tray cover 6 When paper trays are set to Fully Adjustable you are prompted to verify or change the paper settings a To confirm the same paper size type or color touch OK b To select a new paper size type or color touch the current setting then select a new setting When finished touch OK 222 Xerox VersaLink C6...

Page 223: ...isplayed on the control panel clear all paper from the paper path 1 Lift the rear door release and pull open the door 2 To open the paper guide on the top of the fuser lift the paper guide tab 3 Remove any jammed paper from the back of the printer Xerox VersaLink C605 Color Multifunction Printer User Guide 223 Troubleshooting ...

Page 224: ... The edges of the paper are not even Remove the paper align the edges and then reload the paper The paper is moist from humidity Remove the paper from the paper tray Load new dry paper into the tray Too much static electricity is present Load a new ream of paper Using unsupported paper Use only Xerox approved paper For details refer to Supported Paper Humidity is too high for coated paper Feed pap...

Page 225: ...e paper smooth it out and reload it If it still misfeeds do not use that paper The paper is moist from humidity Remove the moist paper and replace it with new dry paper Using paper of the wrong size thickness or type Use only Xerox approved paper For more information refer to Supported Paper The feed rollers are dirty With a clean lint free cloth moistened with water wipe the feed rollers until th...

Page 226: ...per remains jammed in the printer Recheck the paper path and make sure that you have removed all of the jammed paper One of the printer doors is open Check the doors on the printer Close any door that is open J Ja am ms s D Du ur riin ng g A Au ut to om ma at tiic c 2 2 S Siid de ed d P Pr riin nt tiin ng g Probable Causes Solutions Using paper of the wrong size thickness or type Use paper of the ...

Page 227: ...s are used Composite black is the default setting on most printers C Co on nt tr ro olllliin ng g P Pr riin nt t Q Qu ua alliit ty y Various factors can affect the quality of the output of your printer For consistent and optimum print quality use paper designed for your printer and correctly set the Print Quality Mode and Color Adjustments Follow the guidelines in this section to maintain optimum ...

Page 228: ...more information refer to Paper Storage Guidelines S So ollv viin ng g P Pr riin nt t Q Qu ua alliit ty y P Pr ro ob blle em ms s When the print quality is poor select the closest symptom from the following table and refer to the corresponding solution to correct the problem You can also print a Demonstration Print page to more precisely determine the print quality problem For details refer to Inf...

Page 229: ...ier or thicker than the paper type selection Ensure that the proper paper is loaded in the paper tray Choose a heavier paper type at the control panel and in the print driver Use a lighter paper or paper type The bias transfer voltage is not properly adjusted for the paper type Verify that the paper types set in the control panel and the print driver match the paper loaded in the tray The settings...

Page 230: ...h the transfer roller or the exposed end of the transfer belt Fingerprints can cause print quality issues The toner cartridges are not Xerox toner cartridges Ensure that the toner cartridges meet specifications Replace the cartridges if necessary For details refer to Consumables Vertical black or color streaks or multiple colored streaks or lines Streaks in only one color The toner cartridges are ...

Page 231: ...nd replace if necessary For details refer to Consumables The paper is impeded in the paper path Remove any paper or debris from the paper path Ensure that the trays are pushed in all the way Ensure that the rear cover is closed and locked Condensation inside the printer causes partial blanks or creased paper Power on the printer and leave it on for at least 1 hour to get rid of the condensation Fo...

Page 232: ...rs Paper or debris is dragging the bottom of the transfer belt Remove the paper or debris from the printer Replace the Transfer Belt which is included in the Maintenance Kit For assistance go to the Xerox Support website at www xerox com office VLC605support Slanted printing The paper guides in the trays are not set correctly Reset the paper tray guides For details refer to Loading Paper 232 Xerox...

Page 233: ...nents in the paper path is marking the paper 1 Print the Repeating Defects pages At the control panel touch Device Support Support Pages Repeating Defects 2 To determine the cause measure the distance between the print defects 27 8 mm 1 1 in Drum Cartridge 52 0 mm 2 1 in Drum Cartridge 94 2 mm 3 7 in Drum Cartridge 82 4 mm 3 24 in Fuser 94 2 mm 3 7 in Fuser 18 8 mm 0 74 in Transfer Belt 63 5 mm 2 ...

Page 234: ...efer to Cleaning the Scanner Spots present in copies made from the document glass There is debris on the document glass When scanning the debris creates a spot on the image Clean all glass surfaces with a lint free cloth Image is too light or too dark Adjust the lighten darken setting Colors are inaccurate Adjust color settings and confirm that the correct Original Type is set Perform the Scan Col...

Page 235: ...ment correctly The document glass is dirty Clean the document glass The text in the document is too light Adjust the resolution There is a problem with the telephone connection Verify that the telephone line is working then send the fax again There is a problem with the fax machine of the caller Make a copy to verify that your printer is operating correctly If the copy was printed correctly have t...

Page 236: ... existing job to complete This increases available memory The received fax size is reduced The paper supply in the printer does not match the document size sent Confirm the original size of the documents Documents could be reduced based on the available paper supply in the printer Faxes cannot be received automatically The printer is set to receive faxes manually Set the printer to automatic recep...

Page 237: ...nstration Print page and the Error History report that can assist you in troubleshooting certain problems The Demonstration Print page prints an image to show print quality You can use this page to troubleshoot print quality issues with the printer The Error History report prints information on the most recent printer errors For more information refer to Printing Information Pages P Pr riin nt tii...

Page 238: ... or rm ma at tiio on n a ab bo ou ut t Y Yo ou ur r P Pr riin nt te er r To obtain more information about your printer refer to More Information 238 Xerox VersaLink C605 Color Multifunction Printer User Guide Troubleshooting ...

Page 239: ...ifunction Printer User Guide 239 A Specifications This appendix contains Printer Configurations and Options 240 Physical Specifications 243 Environmental Specifications 250 Electrical Specifications 251 Performance Specifications 252 ...

Page 240: ...tandard Option 4 Bin Mailbox Not Applicable Standard Option Option Standard 2000 Sheet High Capacity Feeder with Casters Option Option Option Standard Standard Cabinet with Casters Option Option Option Not Applicable Not Applicable Productivity Kit with 250 GB hard drive Standard Standard Standard Standard Standard Wireless Network Adapter Option Option Option Option Option CAC Kit Card Reader Opt...

Page 241: ...ize copies per minute for color or 52 5 copies for black and white Copy Resolution 600 x 400 dpi Maximum Copy Size Legal 216 x 356 mm 8 5 x 14 in Document Feeder Duplex Automatic Document Feeder Document Feeder Capacity 100 sheets Optical Scan Resolution 600 x 400 dpi Maximum Scan Size Document Glass Duplex Automatic Document Feeder 215 9 x 355 6 mm 8 5 x 14 in 215 9 x 355 6 mm 8 5 x 14 in File Fo...

Page 242: ...erver O Op pt tiio on ns s a an nd d U Up pg gr ra ad de es s Wireless Network Adapter IEEE 802 11 n g b compliant and supports 2 4 GHz and 5 GHz frequencies 550 Sheet Feeder depending on configuration up to 3 feeders 2000 Sheet High Capacity Feeder with Casters Finisher available for all models exception C605X 4 Bin Mailbox available for all models except the C605X Cabinet with Casters Productivi...

Page 243: ... mm 18 5 in Depth 503 mm 19 8 in Height 844 mm 33 2 in Weight 38 8 kg 85 5 lb Dimension C605X Configuration without Options Width 470 mm 18 5 in Depth 503 mm 19 8 in Height 644 mm 25 4 in Weight 36 1 kg 79 6 lb S St ta an nd da ar rd d C Co on nf fiig gu ur ra at tiio on n Xerox VersaLink C605 Color Multifunction Printer User Guide 243 Specifications ...

Page 244: ... in Document Glass Height 748 4 mm 29 4 in 871 4 mm 34 3 in H He eiig gh ht t C Co on nf fiig gu ur ra at tiio on ns s f fo or r O Op pt tiio on na all F Fe ee ed de er rs s w wiit th h C Ca as st te er rs s a an nd d F Fiin niis sh he er r M Ma aiillb bo ox x Item No Optional Feeders 1 Optional Feeder 2 Optional Feeders 3 Optional Feeders 4 Optional Feeders Configuration View Height 933 9 mm 36 8...

Page 245: ...e er rs s a an nd d F Fiin niis sh he er r M Ma aiillb bo ox x Item No Optional Feeders 1 Optional Feeder Configuration View Height 1302 9 mm 51 3 in 1425 9 mm 56 1 in Document Glass Height 1207 4 mm 47 5 in 1330 4 mm 52 4 in H He eiig gh ht t M Me ea as su ur re em me en nt ts s f fo or r C C6 60 05 5X X C Co on nf fiig gu ur ra at tiio on ns s H He eiig gh ht t C Co on nf fiig gu ur ra at tiio o...

Page 246: ...th h O Op pt tiio on na all F Fe ee ed de er rs s a an nd d C Ca ab biin ne et t w wiit th h C Ca as st te er rs s Item No Optional Feeders 1 Optional Feeder 2 Optional Feeders Configuration View Height 979 9 mm 38 6 in 1102 9 mm 43 4 in 1225 9 mm 48 3 in Document Glass Height 884 4 mm 34 8 in 1007 4 mm 39 7 in 1130 4 mm 44 5 in H He eiig gh ht t C Co on nf fiig gu ur ra at tiio on ns s f fo or r ...

Page 247: ...R Re eq qu uiir re em me en nt ts s f fo or r C C6 60 05 5X X Dimension Configurations without Options Width 87 0 cm 34 3 in Depth 132 2 cm 52 0 in Height 87 8 cm 34 6in C Clle ea ar ra an nc ce e R Re eq qu uiir re em me en nt ts s C Clle ea ar ra an nc ce e R Re eq qu uiir re em me en nt ts s f fo or r T Ta allll M Mo od de ell Xerox VersaLink C605 Color Multifunction Printer User Guide 247 Spec...

Page 248: ...ir re em me en nt ts s f fo or r O Op pt tiio on na all 5 55 50 0 S Sh he ee et t F Fe ee ed de er r C Clle ea ar ra an nc ce e R Re eq qu uiir re em me en nt ts s f fo or r O Op pt tiio on na all C Ca ab biin ne et t w wiit th h C Ca as st te er rs s 248 Xerox VersaLink C605 Color Multifunction Printer User Guide Specifications ...

Page 249: ... eq qu uiir re em me en nt ts s f fo or r O Op pt tiio on na all H Hiig gh h C Ca ap pa ac ciit ty y F Fe ee ed de er r w wiit th h C Ca as st te er rs s Xerox VersaLink C605 Color Multifunction Printer User Guide 249 Specifications ...

Page 250: ...midity Range 10 85 Optimal Humidity Range 20 70 relative humidity at 28 C 82 F Note Under extreme environmental conditions such as 10 C and 85 relative humidity printing defects can occur due to condensation inside the printer E Elle ev va at tiio on n For optimum performance use the printer at elevations below 3100 m 10 170 ft 250 Xerox VersaLink C605 Color Multifunction Printer User Guide Specif...

Page 251: ...ower Supply Voltage Frequency Current Required 120 VAC 10 108 132 VAC 60 Hz 3 Hz 12 A 220 240 VAC 10 198 264 VAC 50 Hz 3 Hz 8 A P Po ow we er r C Co on ns su um mp pt tiio on n Power Saver Mode Sleep 0 9 W Ready 92 W Continuous printing 820 W Xerox VersaLink C605 Color Multifunction Printer User Guide 251 Specifications ...

Page 252: ...nt speed Print mode The fastest print modes are Standard and Enhanced Paper size Letter 8 5 x 11 in size prints slightly faster than A4 210 x 297 mm size Larger sizes reduce print speeds Paper type and weights For faster printing use paper weights of 105 g m or less The maximum print speed for 1 sided printing is 55 ppm on Letter size paper and 52 ppm on A4 size paper The maximum print speed for 2...

Page 253: ... C605 Color Multifunction Printer User Guide 253 B Regulatory Information This appendix contains Basic Regulations 254 Copy Regulations 259 Fax Regulations 262 Safety Certification 266 Material Safety Data Sheets 267 ...

Page 254: ...r relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Changes or modifications to this equipment not approved by Xerox can void the authority of the user to operate this equipment WARNING To ...

Page 255: ... ns s a an nd d R Re ed du uc ciin ng g C Co os st t The following information has been developed to assist users and has been issued in relation to the European Union EU Energy Related Products Directive specifically the Lot 4 study on Imaging Equipment This requires manufacturers to improve environmental performance of in scope products and supports the EU action plan on energy efficiency In sco...

Page 256: ...fter the last print the device transitions to Ready mode In this mode the device can print again immediately If the device is not used for a specified period the device transitions to Low Power mode then to Sleep mode In these modes to enable reduced power consumption only essential functions remain active The device takes longer to produce the first print after it exits the Power Saver modes than...

Page 257: ...sumers find products and services with reduced environmental impacts EcoLogo is a voluntary multi attribute and lifecycle based environmental certification This certification indicates that a product has undergone rigorous scientific testing exhaustive auditing or both to prove its compliance with stringent third party environmental performance standards G Ge er rm ma an ny y G Ge er rm ma an ny y...

Page 258: ...ule that complies with the requirements specified in FCC Part 15 Industry Canada RSS 210 and European Council Directive 2014 53 EU Radio Frequency RF output power of this device will not exceed 20 dBm in either frequency band Operation of this device is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received i...

Page 259: ...s may be done provided the reproduction of the document is performed for lawful purposes Postage Stamps canceled or uncanceled For philatelic purposes Postage Stamps may be photographed provided the reproduction is in black and white and is less than 75 or more than 150 of the linear dimensions of the original Postal Money Orders Bills Checks or Drafts of money drawn by or upon authorized officers...

Page 260: ...e information about these provisions contact the Copyright Office Library of Congress Washington D C 20559 Ask for Circular R21 C Ca an na ad da a Parliament by stature has forbidden the reproduction of the following subjects under certain circumstances Penalties of fine or imprisonment may be imposed on those guilty of making such reproductions Current bank notes or current paper money Obligation...

Page 261: ...no liability is assumed for its completeness or accuracy In case of doubt consult your solicitor O Ot th he er r C Co ou un nt tr riie es s Copying certain documents may be illegal in your country Penalties of fine or imprisonment may be imposed on those found guilty of making such reproductions Currency notes Bank notes and checks Bank and government bonds and securities Passports and identificat...

Page 262: ...It connects to a compatible modular jack that is also compliant See installation instructions for details You can safely connect the printer to the following standard modular jack USOC RJ 11C using the compliant telephone line cord with modular plugs provided with the installation kit See installation instructions for details The Ringer Equivalence Number REN is used to determine the number of dev...

Page 263: ...mation Your office could have specially wired alarm equipment connected to the telephone line Make sure that the installation of this Xerox equipment does not disable your alarm equipment If you have questions about what could disable alarm equipment consult your Telephone Company or a qualified installer C Ca an na ad da a This product meets the applicable Innovation Science and Economic Developm...

Page 264: ...echtenstein Slovenia Finland Lithuania Spain France Luxembourg Sweden Germany Malta United Kingdom If you have problems with your product contact your local Xerox representative This product can be configured to be compatible with other country networks Before reconnecting the device to a network in another country contact your Xerox representative for assistance Note Although this product can use...

Page 265: ...cause a false answer condition If you encounter such problems do not contact the Telecom Faults Service 6 DTMF tones dialing is the preferred method because it is faster than pulse decadic dialing and is readily available on almost all New Zealand telephone exchanges WARNING No 111 or other calls can be made from this device during a mains power failure 7 This equipment may not provide for the eff...

Page 266: ...nderwriters Laboratories Inc US Canada UL 60950 1 2nd Edition 2014 10 14 CAN CSA C22 2 No 60950 1 07 2nd Edition 2014 10 Underwriters Laboratories Inc Europe IEC 60950 1 2005 A1 2009 A2 2013 EN 60950 1 2006 A11 2009 A1 2010 A12 2011 A2 2013 266 Xerox VersaLink C605 Color Multifunction Printer User Guide Regulatory Information ...

Page 267: ...g your printer go to North America www xerox com msds European Union www xerox com environment_europe For the Customer Support Center phone numbers go to www xerox com office worldcontacts Xerox VersaLink C605 Color Multifunction Printer User Guide 267 Regulatory Information ...

Page 268: ......

Page 269: ...Xerox VersaLink C605 Color Multifunction Printer User Guide 269 C Recycling and Disposal This appendix contains All Countries 270 North America 271 European Union 272 Other Countries 274 ...

Page 270: ...ly consistent with global regulations applicable at the time that the product was placed on the market For recycling and disposal information contact your local authorities Perchlorate Material This product may contain one or more Perchlorate containing devices such as batteries Special handling may apply For more information go to www dtsc ca gov hazardouswaste perchlorate 270 Xerox VersaLink C60...

Page 271: ...0 ASK XEROX to determine if this Xerox product is part of the program For more information about Xerox environmental programs visit www xerox com environment or for recycling and disposal information contact your local authorities Xerox VersaLink C605 Color Multifunction Printer User Guide 271 Recycling and Disposal ...

Page 272: ... electrical and electronic equipment subject to disposal must be managed within agreed procedures Prior to disposal please contact your local reseller or Xerox representative for end of life take back information C Co olllle ec ct tiio on n a an nd d D Diis sp po os sa all o of f E Eq qu uiip pm me en nt t a an nd d B Ba at tt te er riie es s These symbols on the products and or accompanying docum...

Page 273: ...he European Union If you wish to discard these items please contact your local authorities or dealer and ask for the correct method of disposal B Ba at tt te er ry y S Sy ym mb bo oll N No ot te e This wheeled bin symbol may be used in combination with a chemical symbol This establishes compliance with the requirements set out by the Directive B Ba at tt te er ry y R Re em mo ov va all Batteries s...

Page 274: ...Other Countries Please contact your local waste management authority to request disposal guidance 274 Xerox VersaLink C605 Color Multifunction Printer User Guide Recycling and Disposal ...

Page 275: ...Xerox VersaLink C605 Color Multifunction Printer User Guide 275 D Apps Features ...

Page 276: ...w and black before printing your copy Color Effects For a color original document you can adjust the color of the copy using preset color effects For example you can adjust colors to be brighter or cooler Saturation Saturation allows you to adjust the color strength and the amount of gray in the color 2 Sided and 2 Sided Scanning You can use the 2 Sided options to set the device to scan one or bot...

Page 277: ...6 1 2 3 4 5 6 1 2 3 4 5 6 Reduce Enlarge You can reduce the image to as little as 25 of its original size or enlarge it as much as 400 Original Type The printer optimizes the image quality of the copies based on the type of images in the original document and how the original image was created Lighten Darken Use the Lighten Darken slider to make the output image or print lighter or darker Sharpnes...

Page 278: ...uce the desired output Image Shift Image Shift allows you to modify the location of the image on the page You can shift the printed image along the X and Y axes of each sheet of paper Auto Background Suppression Use the Auto Background Suppression setting to reduce the sensitivity of the printer to variations in light background colors Edge Erase You can erase content from the edges of your images...

Page 279: ...a different tray The cover can be blank or printed Note This function is available only on printers with an optional Productivity Kit installed Annotations You can add Annotations such as page numbers and the date to your copies Note This function is available only on printers with an optional Productivity Kit installed Booklet Creation The Booklet Creation feature prints two pages on each side of...

Page 280: ...ultiple copies This feature is useful for complex or high volume jobs After you print and inspect the test copy you can choose to print or cancel the remaining copies Quantity Use this option to enter the number of required ID card copies Preview Use this option to view a sample of the scanned images You can use Preview to continue scanning and adding pages to a job Resolution Resolution determine...

Page 281: ...o an email From Use the From option to specify the originator of the email Reply To Use the Reply To option to include an email address you want the recipient to reply to This option is useful if you want the recipient to reply to your email address rather than to the device Note The system administrator can preset this option Message Use Message to enter information to accompany the email File Fo...

Page 282: ...Book Faxing feature to scan images from books magazines or other bound documents for faxing Starting Rate Select the highest starting rate to transmit the fax unless the destination for the fax you are sending has special requirements Cover Sheet You can use the Cover Sheet option to add an introduction page to the beginning of your fax You can add a short comment to the cover sheet and To and Fro...

Page 283: ...u can delay the sending of your fax job for up to 24 hours Priority Send Use Priority Send to identify urgent faxes Priority faxes are sent first Manual Send You can use the Manual Send feature to enable the fax modem speaker temporarily This feature is helpful to dial international numbers or to use phone systems that require you to wait for a specific audio tone Polling Polling allows you to ret...

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Xerox VersaLink C605, User Manual

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Summary of Contents for VersaLink C605

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