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Problem Observed
A narrow streak down the
image in the process
direction. The streak may be
lighter or darker than the
adjacent areas of the image.
The scanner does not
resolve at least 5 lines per
mm as indicated by the
resolution target on Test
Pattern 82E5980.
A portion of the image is
blank or is black. The blank
or black portion extends the
entire length of the image in
the process direction. The
Normalize Cameras
diagnostic test fails
consistently.
There is a gap, an overlap,
or a shift in the image at the
stitch point between two of
the camera images
The image is scrambled.
Table 1.
Probable Cause
Dirt on the Platen Glass.
The focus of the cameras is
misadjusted.
Fault in the camera cables or the
Control PWB. Fault in one or two
of the cameras.
Front/Back Stitch or Left/Right
Stitch is not correctly adjusted
1. Software in the Scanner is
corrupted.
2. The Control PWB has a
malfunction.
Additional Symptoms
Reference
Figure
Figure 1
Initial Action
Carefully clean the glass.
Make another copy to see if
the problem still exists..
Ensure that the viewer is set
for maximum enlargement
when evaluating the
resolution.
Go to the Scanner Will Not
Normalize CQ RAP.
Do the Front/Back Stitch
and Left/Right Stitch
adjustments
1. Configure for diagnostics.
Select Download Code
load new software into the
Scanner. Refer to Section 6
for instructions.
2. Replace the Control PWB
If the problem still exists
1. Check the Platen Glass for
permanent defects. If found,
replace the glass.
2. Replace the Control PWB. If
the problem still exists, the fault
is in the cameras and is not
repairable in the field. Escalate
the call.
The focus cannot be corrected in
the field. Escalate the call, and
arrange for the exchange of the
scanner.
Escalate the call. Further repairs
cannot be done in the field.
1. Replace the Control PWB.
2. Escalate the call.
7356 Scanner
3/98
3-5
Entry RAP
Summary of Contents for Synergix 8830
Page 2: ......
Page 8: ...1 98 Introduction viii 8830...
Page 11: ...Call Flow Diagram 8830 1 98 1 3 Call Flow Diagram...
Page 13: ...Print Defect Isolation Procedure 8830 1 98 1 5 Print Defect Isolation Procedure...
Page 14: ...Workstation Checkout Procedure Workstation Checkout Procedure 1 98 1 6 8830...
Page 34: ...Notes 1 98 1 26 8830...
Page 52: ...Notes 1 98 2 18 8830...
Page 84: ...Notes 1 98 3 32 8 8 3 0...
Page 86: ...Notes 1 98 4 2 8830...
Page 100: ...Notes 1 98 4 16 8 8 3 0...
Page 112: ...Notes 1 98 4 28 8830...
Page 126: ...Notes 1 98 4 42 8830...
Page 184: ...Notes 1 98 4 100 8830...
Page 191: ...8830 1 98 4 109 ADJ 10 2...
Page 192: ...ADJ 10 1 1 98 4 108 8830...
Page 193: ...Notes 1 98 8830 4 111...
Page 194: ...1 98 4 112 8830...
Page 287: ...8830 1 98 7 3 Level 1 BSD...
Page 288: ...Level 1 BSD 1 98 7 4 8830 LEVEL 1 BSD SHEET 2 OF 4...
Page 291: ...1 98 7 7 PAGE INTENTIONALLY BUNK...
Page 299: ...PAGE INTENTIONALLY BLANK 1 98 8830 7 15 Chain 1 Standby Power...
Page 303: ...PAGE INTENTIONALLY BLANK 1 98 8830 7 19 Chain 2 Mode Control...
Page 306: ...PAGE INTENTIONALLY BLANK 1 98 Chain 2 Mode Control 7 22 8830...
Page 307: ...PAGE INTENTIONALLY BLANK 1 98 8830 7 23 Chain 3 Machine Run Control...
Page 310: ...PAGE INTENTIONALLY BLANK 1 98 Chain 3 Machine Run Control 7 26 8830...
Page 311: ...PAGE INTENTIONALLY BLANK 1 98 8830 7 27 Chain 4 Print Power...
Page 317: ...4 3 DRUM DRIVE 2 OF 2 LEFT SIDE FRONT 07012 8830 1 98 7 33 Chain 4 Print Power...
Page 318: ...PAGE INTENTIONALLY BLANK 1 98 Chain 4 Print Power 7 34 8830...
Page 319: ...PAGE INTENTIONALLY BUNK 1 98 8830 7 35 Chain 6 Imaging...
Page 320: ...Chain 6 Imaging 1 98 7 36 8830...
Page 324: ...PAGE INTENTIONALLY BLANK 1 98 Chain 6 Imaging 7 40 8 8 3 0...
Page 325: ...PAGE INTENTIONALLY BLANK 1 98 8830 7 41 Chain 7 Paper Supplying...
Page 328: ...Chain 7 Paper Supplying 1 98 7 44 8830...
Page 330: ...Chain 7 Paper Supplying 1 98 7 46 8830...
Page 332: ...Chain 7 Paper Supplying 1 98 7 48 8830...
Page 334: ...7 5 MEDIA CUTTING 1 OF 2 CUTTER DRIVE MOTOR A6MOT1 Chain 7 Paper Supplying 1 98 7 50 8830...
Page 335: ...8830 1 98 7 51 Chain 7 Paper Supplying...
Page 336: ...PAGE INTENTIONALLY BLANK 1 98 Chain 7 Paper Supplying 7 52 8830...
Page 337: ...PAGE INTENTIONALLY BLANK 1 98 8830 7 53 Chain 8 Paper Feeding...
Page 338: ...Chain 8 Paper Feeding 1 98 7 54 8830...
Page 341: ...PAGE INTENTIONALLY BLANK 1 98 8830 7 57 Chain 9 Xerographies...
Page 342: ...Chain 9 Xerographics 1 98 7 58 8830...
Page 344: ...9 2 EXPOSURE 1 OF 1 IMAGE MODULE Chain 9 Xerographics 1 98 7 60 8830...
Page 345: ...PAGE INTENTIONALLY BLANK 1 98 8830 7 61 Chain 9 Xerographies...
Page 349: ...PAGE INTENTIONALLY BLANK 1 98 8830 7 65 Chain 9 Xerographics...
Page 352: ...Chain 9 Xerographics 1 98 7 68 8830...
Page 354: ...Chain 9 Xerographics 1 98 7 70 8830...
Page 356: ...Chain 9 Xerographics 1 98 7 72 8830...
Page 358: ...PAGE INTENTIONALLY BLANK 1 98 Chain 9 Xerographics 7 74 8830...
Page 359: ...PAGE INTENTIONALLY BLANK 1 98 8830 7 75 Chain 10 Fusing...
Page 361: ...8830 1 98 7 77 Chain 10 Fusing...
Page 362: ...Chain 10 Fusing 1 98 7 78 8830...
Page 363: ...PAGE INTENTIONALLY BLANK 1 98 8830 7 79 Chain 10 Fusing...
Page 364: ...Chain 10 Fusing 1 98 7 80 8830...
Page 366: ...1 98 Chain 10 Fusing 7 82 8830...
Page 368: ...Chain 10 Fusing 1 98 7 84 8830...
Page 374: ...Revision Control List Product 8830 DDS Title Service Manual Part Number 701P11550 Date 3 98...
Page 378: ...3 98 VI 8830 DDS...
Page 386: ...Introduction Reference Symbology xiv 8830 DDS...
Page 388: ...Service Call Procedures 3 98 8830 DDS...
Page 396: ...Repair Analysis Procedures 3 90 2 2 8830 DDS...
Page 401: ...3 Image Quality RAP Image Quality RAP 3 3 3 98 Image Quality RAP 8830 DDS 3 1 Section Contents...
Page 402: ...Image Quality RAP 3 98 3 2 8830 DDS...
Page 404: ...Image Quality Repair Analysis Procedures 3 4 8830 POS...
Page 406: ...Repair and Adjustment Procedures 4 2 8830 DOS...
Page 414: ...Repairs Adjustments REP 4 1 6 4 10 8830 DDS...
Page 428: ...General Procedures 6 2 8830 DDS...
Page 430: ...Figure 1 Main Menu Tree Structure General Procedures Diagnostics 3 08 6 4 6830 DDS...
Page 442: ...General Procedures 3 9 8 l Diagnostics 6 16...
Page 452: ...General Procedures 3 f l f l Repack Procedure 6 2 6 883ODDS...
Page 464: ...General Procedures Change Tag Mod Index 6 38...
Page 466: ...Wiring Data 7 2 8830 DDS...
Page 467: ...1 1 AC Power Figure 1 8830 DDS Control Panel 8830 DDS 3 98 7 3 Wiring Data 1 1 AC Power...
Page 468: ...Wirlng Data 1 1 AC Power 7 4 8830DDs...
Page 470: ...9 19 96...
Page 471: ...Analyst may complete page 3 9 19 96...
Page 474: ...implementation Plan THE DOCUMENT COMPANY XEROX 9 19 96...
Page 497: ...Notes 4 97 2 2 7356 Scanner...
Page 501: ...Figure 2 AC Power Circuits 1 1 AC Power RAP 4 97 2 6 7356 Scanner...
Page 505: ...Figure 4 DC Power Circuits Sheet 1 of 2 1 2 DC Power RAP 4 97 7356 Scanner...
Page 506: ...Figure 4 DC Power Circuits Sheet 2 of 2 7356 Scanner 2 98 2 11 1 2 DC Power RAP...
Page 509: ...Figure 3 Document Illumination Circuits 1 3 Exposure Lamp RAP 4 97 2 14 7356 Scanner...
Page 518: ...Notes 4 97 3 2 7356 Scanner...
Page 526: ...Notes 4 97 NOTES 4 2 7356 SCANNER...
Page 572: ...Notes 4 97 NOTES 4 48 7356 SCANNER...
Page 586: ......
Page 596: ...Figure 6 10 Memory Tests Screen Diagnostics 4 97 6 10 7356 Scanner...
Page 620: ...Notes 4 97 7 2 7356 Scanner...
Page 621: ...1 1 AC Power Distribution 7356 Scanner 4 97 7 3 1 1 AC Power Distribution BSD...
Page 622: ...1 2 DC Power Generation 1 2 DC Power Generation BSD 4 97 7 4 7356 Scanner...
Page 623: ...7356 Scanner 4 97 7 5 1 2 DC Power Generation BSD...
Page 624: ...4 1 Main Drive Motor Control 4 1 Main Drive Motor Control BSD 4 97 7 6 7356 Scanner...
Page 625: ...4 2 Mechanical Power 7356 Scanner 4 97 7 7 4 2 Mechanical Power BSD...
Page 627: ...6 1 Document Illumination 7356 Scanner 4 97 7 9 6 1 Document Illumination BSD...
Page 628: ...6 2 Image Projection 6 2 Image Projection BSD 4 97 7 10 7356 Scanner...
Page 629: ...14 1 Communication 7356 Scanner 4 97 7 11 7 12 14 1 Communications BSD...