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Introduction
This service manual is to be used to service and maintain the 8830 DDS (Digital Document
System) and to provide direction as to the maintenance and service of the other elements resi-
dent within the 8830 Digital Document System.
The 8830 DDS is an Integrated solution for electronically scanning and printing images for
engineering or architectural use. Printing and Copying can be done concurrently in this system,
so there is no need to wait for the printer to finish printing before scanning the next image. The
system is comprised of the following elements:
• Xerox 7356 Scanner and the attached Xerox 8830 DDS Control Panel - for capturing
Images.
• Xerox 8830 Controller - for processing these images.
• Xerox 8830 Printer • for making good quality copies of the captured Images In engineer-
ing or architectural sizes.
• Xerox 8830 Folder • optional device for folding the printed images.
The Service Call Procedures (Section 1) are designed to assist the Customer Service Engi-
neer in identifying faults, performing the necessary corrective actions and performing Mainte-
nance Procedures. The Service Call Procedures are designed to be used with this service
manual, and are the entry level for all service calls within the 8830 DDS system.
The 8830 DDS Service Manual is the entry point to begin the systems level troubleshooting.
Begin the service call with the Systems Level Call procedures, Section 1. The Call Flow Dia-
gram will help you Isolate the problem down to the particular system module. The diagram may
direct you to a section in one of the related service manuals to continue troubleshooting the
problem.
Call Flow Diagram • This diagram outlines the major activities that are performed when a
service call is made. The Initial Actions assist the CSE in Interfacing with the customer to
help Identify the particular problem. The diagram also directs the CSE to verify, classify,
repair the problem, and perform the correct Maintenance Procedure.
Message Display Entry Chart • This chart contains a list of Messages, their Cause, the
corresponding Clearance Procedure, and the Go to reference. The charts are designed
to direct the Representative to the appropriate Clearance procedure. If the Procedure
does not clear the Status Code, the Representative refers to the Go to column. This col-
umn contains the Information to be followed in order to repair the problem. When the prob-
lem has been repaired, refer to the Call Flow Diagram and continue the Service Call
Call Back • After correcting the problem that resulted in the call back, go to the Final
Action and perform the activities Indicated.
Maintenance Procedure • This procedure contains the tasks that are performed after the
main cause for the service call has been corrected. This tasks identified in the procedure
are performed at the Interval indicated. The Interval may occur after a specific length of
media is printed, for example, 10K. The interval may also be specified as a normal Call
(NC),
Final Actions • The purpose of this procedure is to record the media feet count and to
make a record in the machine log book of the service activities that were performed. Final
Action is designed to test the image quality under stress and repair any image quality
problems. A copy of test pattern 82ES980 or 499T288 will then be made and compared
with the Image Copy quality specifications located in Section 3 of the service manual.
8830 DDS
3/98
1-3
Service Call Procedures
Summary of Contents for Synergix 8830
Page 2: ......
Page 8: ...1 98 Introduction viii 8830...
Page 11: ...Call Flow Diagram 8830 1 98 1 3 Call Flow Diagram...
Page 13: ...Print Defect Isolation Procedure 8830 1 98 1 5 Print Defect Isolation Procedure...
Page 14: ...Workstation Checkout Procedure Workstation Checkout Procedure 1 98 1 6 8830...
Page 34: ...Notes 1 98 1 26 8830...
Page 52: ...Notes 1 98 2 18 8830...
Page 84: ...Notes 1 98 3 32 8 8 3 0...
Page 86: ...Notes 1 98 4 2 8830...
Page 100: ...Notes 1 98 4 16 8 8 3 0...
Page 112: ...Notes 1 98 4 28 8830...
Page 126: ...Notes 1 98 4 42 8830...
Page 184: ...Notes 1 98 4 100 8830...
Page 191: ...8830 1 98 4 109 ADJ 10 2...
Page 192: ...ADJ 10 1 1 98 4 108 8830...
Page 193: ...Notes 1 98 8830 4 111...
Page 194: ...1 98 4 112 8830...
Page 287: ...8830 1 98 7 3 Level 1 BSD...
Page 288: ...Level 1 BSD 1 98 7 4 8830 LEVEL 1 BSD SHEET 2 OF 4...
Page 291: ...1 98 7 7 PAGE INTENTIONALLY BUNK...
Page 299: ...PAGE INTENTIONALLY BLANK 1 98 8830 7 15 Chain 1 Standby Power...
Page 303: ...PAGE INTENTIONALLY BLANK 1 98 8830 7 19 Chain 2 Mode Control...
Page 306: ...PAGE INTENTIONALLY BLANK 1 98 Chain 2 Mode Control 7 22 8830...
Page 307: ...PAGE INTENTIONALLY BLANK 1 98 8830 7 23 Chain 3 Machine Run Control...
Page 310: ...PAGE INTENTIONALLY BLANK 1 98 Chain 3 Machine Run Control 7 26 8830...
Page 311: ...PAGE INTENTIONALLY BLANK 1 98 8830 7 27 Chain 4 Print Power...
Page 317: ...4 3 DRUM DRIVE 2 OF 2 LEFT SIDE FRONT 07012 8830 1 98 7 33 Chain 4 Print Power...
Page 318: ...PAGE INTENTIONALLY BLANK 1 98 Chain 4 Print Power 7 34 8830...
Page 319: ...PAGE INTENTIONALLY BUNK 1 98 8830 7 35 Chain 6 Imaging...
Page 320: ...Chain 6 Imaging 1 98 7 36 8830...
Page 324: ...PAGE INTENTIONALLY BLANK 1 98 Chain 6 Imaging 7 40 8 8 3 0...
Page 325: ...PAGE INTENTIONALLY BLANK 1 98 8830 7 41 Chain 7 Paper Supplying...
Page 328: ...Chain 7 Paper Supplying 1 98 7 44 8830...
Page 330: ...Chain 7 Paper Supplying 1 98 7 46 8830...
Page 332: ...Chain 7 Paper Supplying 1 98 7 48 8830...
Page 334: ...7 5 MEDIA CUTTING 1 OF 2 CUTTER DRIVE MOTOR A6MOT1 Chain 7 Paper Supplying 1 98 7 50 8830...
Page 335: ...8830 1 98 7 51 Chain 7 Paper Supplying...
Page 336: ...PAGE INTENTIONALLY BLANK 1 98 Chain 7 Paper Supplying 7 52 8830...
Page 337: ...PAGE INTENTIONALLY BLANK 1 98 8830 7 53 Chain 8 Paper Feeding...
Page 338: ...Chain 8 Paper Feeding 1 98 7 54 8830...
Page 341: ...PAGE INTENTIONALLY BLANK 1 98 8830 7 57 Chain 9 Xerographies...
Page 342: ...Chain 9 Xerographics 1 98 7 58 8830...
Page 344: ...9 2 EXPOSURE 1 OF 1 IMAGE MODULE Chain 9 Xerographics 1 98 7 60 8830...
Page 345: ...PAGE INTENTIONALLY BLANK 1 98 8830 7 61 Chain 9 Xerographies...
Page 349: ...PAGE INTENTIONALLY BLANK 1 98 8830 7 65 Chain 9 Xerographics...
Page 352: ...Chain 9 Xerographics 1 98 7 68 8830...
Page 354: ...Chain 9 Xerographics 1 98 7 70 8830...
Page 356: ...Chain 9 Xerographics 1 98 7 72 8830...
Page 358: ...PAGE INTENTIONALLY BLANK 1 98 Chain 9 Xerographics 7 74 8830...
Page 359: ...PAGE INTENTIONALLY BLANK 1 98 8830 7 75 Chain 10 Fusing...
Page 361: ...8830 1 98 7 77 Chain 10 Fusing...
Page 362: ...Chain 10 Fusing 1 98 7 78 8830...
Page 363: ...PAGE INTENTIONALLY BLANK 1 98 8830 7 79 Chain 10 Fusing...
Page 364: ...Chain 10 Fusing 1 98 7 80 8830...
Page 366: ...1 98 Chain 10 Fusing 7 82 8830...
Page 368: ...Chain 10 Fusing 1 98 7 84 8830...
Page 374: ...Revision Control List Product 8830 DDS Title Service Manual Part Number 701P11550 Date 3 98...
Page 378: ...3 98 VI 8830 DDS...
Page 386: ...Introduction Reference Symbology xiv 8830 DDS...
Page 388: ...Service Call Procedures 3 98 8830 DDS...
Page 396: ...Repair Analysis Procedures 3 90 2 2 8830 DDS...
Page 401: ...3 Image Quality RAP Image Quality RAP 3 3 3 98 Image Quality RAP 8830 DDS 3 1 Section Contents...
Page 402: ...Image Quality RAP 3 98 3 2 8830 DDS...
Page 404: ...Image Quality Repair Analysis Procedures 3 4 8830 POS...
Page 406: ...Repair and Adjustment Procedures 4 2 8830 DOS...
Page 414: ...Repairs Adjustments REP 4 1 6 4 10 8830 DDS...
Page 428: ...General Procedures 6 2 8830 DDS...
Page 430: ...Figure 1 Main Menu Tree Structure General Procedures Diagnostics 3 08 6 4 6830 DDS...
Page 442: ...General Procedures 3 9 8 l Diagnostics 6 16...
Page 452: ...General Procedures 3 f l f l Repack Procedure 6 2 6 883ODDS...
Page 464: ...General Procedures Change Tag Mod Index 6 38...
Page 466: ...Wiring Data 7 2 8830 DDS...
Page 467: ...1 1 AC Power Figure 1 8830 DDS Control Panel 8830 DDS 3 98 7 3 Wiring Data 1 1 AC Power...
Page 468: ...Wirlng Data 1 1 AC Power 7 4 8830DDs...
Page 470: ...9 19 96...
Page 471: ...Analyst may complete page 3 9 19 96...
Page 474: ...implementation Plan THE DOCUMENT COMPANY XEROX 9 19 96...
Page 497: ...Notes 4 97 2 2 7356 Scanner...
Page 501: ...Figure 2 AC Power Circuits 1 1 AC Power RAP 4 97 2 6 7356 Scanner...
Page 505: ...Figure 4 DC Power Circuits Sheet 1 of 2 1 2 DC Power RAP 4 97 7356 Scanner...
Page 506: ...Figure 4 DC Power Circuits Sheet 2 of 2 7356 Scanner 2 98 2 11 1 2 DC Power RAP...
Page 509: ...Figure 3 Document Illumination Circuits 1 3 Exposure Lamp RAP 4 97 2 14 7356 Scanner...
Page 518: ...Notes 4 97 3 2 7356 Scanner...
Page 526: ...Notes 4 97 NOTES 4 2 7356 SCANNER...
Page 572: ...Notes 4 97 NOTES 4 48 7356 SCANNER...
Page 586: ......
Page 596: ...Figure 6 10 Memory Tests Screen Diagnostics 4 97 6 10 7356 Scanner...
Page 620: ...Notes 4 97 7 2 7356 Scanner...
Page 621: ...1 1 AC Power Distribution 7356 Scanner 4 97 7 3 1 1 AC Power Distribution BSD...
Page 622: ...1 2 DC Power Generation 1 2 DC Power Generation BSD 4 97 7 4 7356 Scanner...
Page 623: ...7356 Scanner 4 97 7 5 1 2 DC Power Generation BSD...
Page 624: ...4 1 Main Drive Motor Control 4 1 Main Drive Motor Control BSD 4 97 7 6 7356 Scanner...
Page 625: ...4 2 Mechanical Power 7356 Scanner 4 97 7 7 4 2 Mechanical Power BSD...
Page 627: ...6 1 Document Illumination 7356 Scanner 4 97 7 9 6 1 Document Illumination BSD...
Page 628: ...6 2 Image Projection 6 2 Image Projection BSD 4 97 7 10 7356 Scanner...
Page 629: ...14 1 Communication 7356 Scanner 4 97 7 11 7 12 14 1 Communications BSD...