Print Defect Isolation RAP
The purpose of this RAP is to classify image quality problems and direct
the customer service representative to the appropriate repair analysis
procedure. The procedure may be in this section or in
Section 2.
Before trying the procedures and corrective actions in this service
manual, the customer service representative should first determine that
the image quality fault is not caused by a malfunction in the device that
controls the Scanner, or in the Image Output Terminal (IOT) device. This
controlling system may be a Xerox ES8150 SIM, a Xerox Productivity
Centre (XPC), an 8830 Controller, a standalone controlling computer, or
other controlling device.
The diagnostic software (SCSI7356) contains a viewer so that you may
directly view an image made by the scanner on the screen of the
computer that runs the diagnostic program. In the case of the ES8150
or the XPC, you must first connect the Scanner to the SCSI port of the
SIM computer before running the diagnostic program. Others will
require the use of a laptop computer with the SCSI7356 Diagnostic
software loaded to view the image. Refer to Section 6 for detailed
instructions.
Initial Actions
Ask the customer to tell you the action that produced the fault.
Switch off the Scanner and the controlling system. Switch on the
Scanner; then switch on the controlling system. Repeat the action that
produced the fault.
Procedure
Make a copy of a test pattern that is stored internally on the IOT.
The Image Is correct.
Y N
I Repair the problem in the IOT.
A
Make a copy of a test pattern or image stored internally in the controlling
device. If there is no controlling device, continue down the Y path; the
fault is in the scanner.
The Image is correct.
Y N
I Repair the problem in the controlling device.
The fault is in the Scanner or its connections to the controlling device.
Configure the system for diagnostics. Start the SCSI7356 diagnostic
software.
Select Normalize Cameras. The test will pass or fail. Select Exit. If the
test failed, a message is displayed warning that normalization is required
for valid image quality tests. Ignore this message at this time, and select
OK.
Select Scan and View from the Service Diagnostic Menu. Insert the
82E5980 test pattern.
The Scanner transports the document to the starting position
Y N
Go to the Document Drive RAP (Section 2) and continue to isolate
the fault.
Select Start Scan from the Scan and View menu.
After the scan is complete, select View Image. Examine the image. Go
to Table 1 and locate the description that most closely describes the
image quality problem. In certain cases, an illustration of the problem is
provided.
7356 Scanner
3/98
3-3
Entry RAP
Summary of Contents for Synergix 8830
Page 2: ......
Page 8: ...1 98 Introduction viii 8830...
Page 11: ...Call Flow Diagram 8830 1 98 1 3 Call Flow Diagram...
Page 13: ...Print Defect Isolation Procedure 8830 1 98 1 5 Print Defect Isolation Procedure...
Page 14: ...Workstation Checkout Procedure Workstation Checkout Procedure 1 98 1 6 8830...
Page 34: ...Notes 1 98 1 26 8830...
Page 52: ...Notes 1 98 2 18 8830...
Page 84: ...Notes 1 98 3 32 8 8 3 0...
Page 86: ...Notes 1 98 4 2 8830...
Page 100: ...Notes 1 98 4 16 8 8 3 0...
Page 112: ...Notes 1 98 4 28 8830...
Page 126: ...Notes 1 98 4 42 8830...
Page 184: ...Notes 1 98 4 100 8830...
Page 191: ...8830 1 98 4 109 ADJ 10 2...
Page 192: ...ADJ 10 1 1 98 4 108 8830...
Page 193: ...Notes 1 98 8830 4 111...
Page 194: ...1 98 4 112 8830...
Page 287: ...8830 1 98 7 3 Level 1 BSD...
Page 288: ...Level 1 BSD 1 98 7 4 8830 LEVEL 1 BSD SHEET 2 OF 4...
Page 291: ...1 98 7 7 PAGE INTENTIONALLY BUNK...
Page 299: ...PAGE INTENTIONALLY BLANK 1 98 8830 7 15 Chain 1 Standby Power...
Page 303: ...PAGE INTENTIONALLY BLANK 1 98 8830 7 19 Chain 2 Mode Control...
Page 306: ...PAGE INTENTIONALLY BLANK 1 98 Chain 2 Mode Control 7 22 8830...
Page 307: ...PAGE INTENTIONALLY BLANK 1 98 8830 7 23 Chain 3 Machine Run Control...
Page 310: ...PAGE INTENTIONALLY BLANK 1 98 Chain 3 Machine Run Control 7 26 8830...
Page 311: ...PAGE INTENTIONALLY BLANK 1 98 8830 7 27 Chain 4 Print Power...
Page 317: ...4 3 DRUM DRIVE 2 OF 2 LEFT SIDE FRONT 07012 8830 1 98 7 33 Chain 4 Print Power...
Page 318: ...PAGE INTENTIONALLY BLANK 1 98 Chain 4 Print Power 7 34 8830...
Page 319: ...PAGE INTENTIONALLY BUNK 1 98 8830 7 35 Chain 6 Imaging...
Page 320: ...Chain 6 Imaging 1 98 7 36 8830...
Page 324: ...PAGE INTENTIONALLY BLANK 1 98 Chain 6 Imaging 7 40 8 8 3 0...
Page 325: ...PAGE INTENTIONALLY BLANK 1 98 8830 7 41 Chain 7 Paper Supplying...
Page 328: ...Chain 7 Paper Supplying 1 98 7 44 8830...
Page 330: ...Chain 7 Paper Supplying 1 98 7 46 8830...
Page 332: ...Chain 7 Paper Supplying 1 98 7 48 8830...
Page 334: ...7 5 MEDIA CUTTING 1 OF 2 CUTTER DRIVE MOTOR A6MOT1 Chain 7 Paper Supplying 1 98 7 50 8830...
Page 335: ...8830 1 98 7 51 Chain 7 Paper Supplying...
Page 336: ...PAGE INTENTIONALLY BLANK 1 98 Chain 7 Paper Supplying 7 52 8830...
Page 337: ...PAGE INTENTIONALLY BLANK 1 98 8830 7 53 Chain 8 Paper Feeding...
Page 338: ...Chain 8 Paper Feeding 1 98 7 54 8830...
Page 341: ...PAGE INTENTIONALLY BLANK 1 98 8830 7 57 Chain 9 Xerographies...
Page 342: ...Chain 9 Xerographics 1 98 7 58 8830...
Page 344: ...9 2 EXPOSURE 1 OF 1 IMAGE MODULE Chain 9 Xerographics 1 98 7 60 8830...
Page 345: ...PAGE INTENTIONALLY BLANK 1 98 8830 7 61 Chain 9 Xerographies...
Page 349: ...PAGE INTENTIONALLY BLANK 1 98 8830 7 65 Chain 9 Xerographics...
Page 352: ...Chain 9 Xerographics 1 98 7 68 8830...
Page 354: ...Chain 9 Xerographics 1 98 7 70 8830...
Page 356: ...Chain 9 Xerographics 1 98 7 72 8830...
Page 358: ...PAGE INTENTIONALLY BLANK 1 98 Chain 9 Xerographics 7 74 8830...
Page 359: ...PAGE INTENTIONALLY BLANK 1 98 8830 7 75 Chain 10 Fusing...
Page 361: ...8830 1 98 7 77 Chain 10 Fusing...
Page 362: ...Chain 10 Fusing 1 98 7 78 8830...
Page 363: ...PAGE INTENTIONALLY BLANK 1 98 8830 7 79 Chain 10 Fusing...
Page 364: ...Chain 10 Fusing 1 98 7 80 8830...
Page 366: ...1 98 Chain 10 Fusing 7 82 8830...
Page 368: ...Chain 10 Fusing 1 98 7 84 8830...
Page 374: ...Revision Control List Product 8830 DDS Title Service Manual Part Number 701P11550 Date 3 98...
Page 378: ...3 98 VI 8830 DDS...
Page 386: ...Introduction Reference Symbology xiv 8830 DDS...
Page 388: ...Service Call Procedures 3 98 8830 DDS...
Page 396: ...Repair Analysis Procedures 3 90 2 2 8830 DDS...
Page 401: ...3 Image Quality RAP Image Quality RAP 3 3 3 98 Image Quality RAP 8830 DDS 3 1 Section Contents...
Page 402: ...Image Quality RAP 3 98 3 2 8830 DDS...
Page 404: ...Image Quality Repair Analysis Procedures 3 4 8830 POS...
Page 406: ...Repair and Adjustment Procedures 4 2 8830 DOS...
Page 414: ...Repairs Adjustments REP 4 1 6 4 10 8830 DDS...
Page 428: ...General Procedures 6 2 8830 DDS...
Page 430: ...Figure 1 Main Menu Tree Structure General Procedures Diagnostics 3 08 6 4 6830 DDS...
Page 442: ...General Procedures 3 9 8 l Diagnostics 6 16...
Page 452: ...General Procedures 3 f l f l Repack Procedure 6 2 6 883ODDS...
Page 464: ...General Procedures Change Tag Mod Index 6 38...
Page 466: ...Wiring Data 7 2 8830 DDS...
Page 467: ...1 1 AC Power Figure 1 8830 DDS Control Panel 8830 DDS 3 98 7 3 Wiring Data 1 1 AC Power...
Page 468: ...Wirlng Data 1 1 AC Power 7 4 8830DDs...
Page 470: ...9 19 96...
Page 471: ...Analyst may complete page 3 9 19 96...
Page 474: ...implementation Plan THE DOCUMENT COMPANY XEROX 9 19 96...
Page 497: ...Notes 4 97 2 2 7356 Scanner...
Page 501: ...Figure 2 AC Power Circuits 1 1 AC Power RAP 4 97 2 6 7356 Scanner...
Page 505: ...Figure 4 DC Power Circuits Sheet 1 of 2 1 2 DC Power RAP 4 97 7356 Scanner...
Page 506: ...Figure 4 DC Power Circuits Sheet 2 of 2 7356 Scanner 2 98 2 11 1 2 DC Power RAP...
Page 509: ...Figure 3 Document Illumination Circuits 1 3 Exposure Lamp RAP 4 97 2 14 7356 Scanner...
Page 518: ...Notes 4 97 3 2 7356 Scanner...
Page 526: ...Notes 4 97 NOTES 4 2 7356 SCANNER...
Page 572: ...Notes 4 97 NOTES 4 48 7356 SCANNER...
Page 586: ......
Page 596: ...Figure 6 10 Memory Tests Screen Diagnostics 4 97 6 10 7356 Scanner...
Page 620: ...Notes 4 97 7 2 7356 Scanner...
Page 621: ...1 1 AC Power Distribution 7356 Scanner 4 97 7 3 1 1 AC Power Distribution BSD...
Page 622: ...1 2 DC Power Generation 1 2 DC Power Generation BSD 4 97 7 4 7356 Scanner...
Page 623: ...7356 Scanner 4 97 7 5 1 2 DC Power Generation BSD...
Page 624: ...4 1 Main Drive Motor Control 4 1 Main Drive Motor Control BSD 4 97 7 6 7356 Scanner...
Page 625: ...4 2 Mechanical Power 7356 Scanner 4 97 7 7 4 2 Mechanical Power BSD...
Page 627: ...6 1 Document Illumination 7356 Scanner 4 97 7 9 6 1 Document Illumination BSD...
Page 628: ...6 2 Image Projection 6 2 Image Projection BSD 4 97 7 10 7356 Scanner...
Page 629: ...14 1 Communication 7356 Scanner 4 97 7 11 7 12 14 1 Communications BSD...