Xerox DocuPrint P14 User Manual Download

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The Xerox
DocuPrint P14
Personal Laser Printer

User Guide

Summary of Contents for DocuPrint P14

Page 1: ...The Xerox DocuPrint P14 Personal Laser Printer User Guide ...

Page 2: ...ox Corporation Other company trademarks are also acknowledged PCL and PCL 6 are trademarks of the Hewlett Packard Company MS DOS Windows NT Windows 95 and Windows 98 are trademarks of Microsoft Corporation Adobe and PostScript are trademarks of Adobe Systems Inc Macintosh LocalTalk and TrueType are trademarks of Apple Computer Inc This printer contains an emulation of the Hewlett Packard PCL 5e co...

Page 3: ...e Caution and Warning Symbols 1 8 Printer Setup 1 9 Selecting a Location 1 9 Unpacking the Printer 1 10 Installing the Laser Print Cartridge 1 11 Loading Paper 1 13 Connecting to the Computer 1 16 Powering On the Printer 1 21 Installing Software 1 22 Installing the PCL Driver 1 23 Installing the PostScript Driver 1 27 Installing the Remote Control Panel and Status Monitor 1 30 ...

Page 4: ... 3 1 Printing a Document 3 2 Configuring the PCL Driver 3 3 Selecting Your Printer 3 3 Setting Properties 3 4 Configuring the PostScript Driver 3 7 Using Printer Utilities 3 8 Status Monitor 3 8 Font Navigator 3 8 Remote Control Panel 3 9 Using the Printer s Control Panel 3 15 Indicator Lights 3 16 Control Panel Button 3 21 Chapter 4 Maintaining the Printer 4 1 Replacing the Laser Print Cartridge ...

Page 5: ...rvice 5 18 Appendix A Printer Specifications A 1 Appendix B Environmental and Safety Considerations B 1 Introduction B 2 Laser Safety B 3 Laser Safety for the United States and Canada B 4 Laser Safety for Finland and Sweden B 5 Laser Statement Laserturvallisuus B 5 Ozone Safety B 6 Electrical Safety B 7 Radio Frequency Emissions B 10 United States and Canada B 10 Europe B 12 Operational Safety B 1...

Page 6: ...DocuPrint P14 User Guide Appendix D Printer Options D 1 Introduction D 2 Precautions D 3 Memory and PostScript SIMMs D 4 Serial LocalTalk Card D 7 Paper Tray 2 D 10 ...

Page 7: ...1 6 Using the CD ROM 1 7 Note Caution and Warning Symbols 1 8 Printer Setup 1 9 Selecting a Location 1 9 Unpacking the Printer 1 10 Installing the Laser Print Cartridge 1 11 Loading Paper 1 13 Connecting to the Computer 1 16 Powering On the Printer 1 21 Installing Software 1 22 Installing the PCL Driver 1 23 Installing the PostScript Driver 1 27 ...

Page 8: ...the section Printer Setup page 1 9 Recognizing that you may have special needs Xerox offers several optional printer accessories to better meet your requirements These are explained in detail in Appendix D Printer Options Xerox or your Xerox authorized reseller may have provided some or all of these options First verify your exact accessory options before proceeding further If you see features des...

Page 9: ... your DocuPrint P14 Figure 1 1 Printer Components Front View Front View Face down stacker Paper lifter Multi sheet feeder MSF Tray 1 Tray 2 optional Control board cover Control panel Paper level indicator Figure 1 2 Printer Components Inside Front View Inside Front View Front cover Laser print cartridge Front cover release button ...

Page 10: ...omponents 1 4 DocuPrint P14 User Guide Figure 1 3 Printer Components Rear View Rear View Rear cover with face up stacker inside Printer cable connectors Power cord connector Power switch Exhaust fan Cooling vent ...

Page 11: ...mance from it Please use this manual together with the documentation provi9ded with your computer hardware and software The maximum print speed for the DocuPrint P14 is 12 pages per minute It offers true 600 x 600 dpi print resolution and 1200 x 1200 with resolution enhancement technology The printer features one 250 sheet paper tray and multi sheet feeder The printer understands PCL 5e and PCL 6 ...

Page 12: ...ables and options as well as recommendations for supported print media i e paper transparencies labels envelopes etc Warranty Card which you should fill out and return in order to receive all of the benefits of owning a Xerox laser printer The DocuPrint P14 CD ROM which contains the following User Guide electronic version of this book Printer Drivers Xerox Font Manager For the printer drivers cont...

Page 13: ...x directly to the page where you are looking for information as well as from page to page where information is cross referenced Simply move the cursor over a hypertext link and it changes to a pointing finger Then click on the link to jump to the link s destination The PDF files also enable you to print the specific pages you need rather than printing an entire chapter or manual The CD ROM is prov...

Page 14: ...eful important and critical information They are as follows This symbol indicates particularly useful or helpful information about your printer This symbol indicates a caution against performing any action that may damage your printer or degrade performance This symbol indicates a warning against performing any action that may lead to physical injury ...

Page 15: ...p stacker Remove and install the paper tray s to load paper Allow air circulation around the exhaust fan and vent to prevent the printer from overheating Do not place the printer In direct sunlight Near heat sources or air conditioners Place the printer where the temperature is stable and set for comfort In dusty or dirty environments Dust accumulation may prevent the printer from functioning prop...

Page 16: ...not be supplied with your printer If any items are missing or damaged notify your dealer immediately In order to connect your DocuPrint P14 to your computer you have to purchase a printer cable separately The section Connecting to the Computer page 1 16 identifiestherequiredcables 3 Carefully remove the shipping tapes from the printer Instructions for setting up your printer follow starting with t...

Page 17: ...er cover by pressing the cover release button 2 Raise the printer cover 3 Unpack the laser print cartridge and place it on a clean sheet of paper Carefully remove the sealing tape and discard it 4 Shake the cartridge from side to side 5 or 6 times to distribute the toner evenly inside the cartridge ...

Page 18: ...slots inside the printer one on each side 6 Grasp the handle and slide the cartridge down on top of the cartridge slots until it drops into place 7 Close the printer cover Make sure that the cover is securely closed Proceed to the next section Loading Paper page 1 13 ...

Page 19: ...uality xerographic copier paper 75 g m2 or 20 lb For more information on loading paper and other print media refer to Chapter 2 Loading Print Media 1 Remove Tray 1 by pulling it towards you Remove the packing material from the tray if any 2 Pull out the length guides and and the width guide by squeezing the tab on each guide to slide the guide out ...

Page 20: ...th the print side facing down The print side is usually indicated on the paper package For preprinted stock such as letterhead place the printed design side face down with the top edge of the page toward the front of the tray 5 Gently press the upper corners of the paper down under the tray tab as shown LETTERHEAD ...

Page 21: ...aper does not exceed the line indicated by the mark on the left inside wall of the tray 7 Slide the length and width guides against the edges of the paper stack if necessary 8 Insert the tray back into the printer Proceed to the next section Connecting to the Computer page 1 16 ...

Page 22: ...ith your printer and to Appendix D Printer Options for installation instructions To print documents from a Macintosh computer you must install the following optional printer accessories PostScript SIMM Additional memory SIMM 12MB is required Serial LocalTalk interface board if your Macintosh does not have a USB port If you do not have these accessories refer to the Supplies Options Guide that came...

Page 23: ...the right cable To connect the printer to the computer follow the steps below 1 Make sure that both the printer and computer are turned off 2 Plug the cable into the connector on the back of the printer 3 Push the metal clips down to fit inside the notches on the cable plug 4 Connect the other end of the cable to the parallel port on your computer See your computer documentation if you need help P...

Page 24: ...onnect the printer to the computer follow the steps below 1 Make sure that both the printer and computer are turned off 2 Plug the cable into the USB connector on the back of the printer 3 Connect the other end of the cable to the USB port on your computer or elsewhere in the USB chain See your computer documentation if you need help Proceed to the section Powering On the Printer page 1 21 ...

Page 25: ...lecting the right cable To connect the printer to the computer follow the steps below 1 Make sure that both the printer and computer are turned off 2 Plug the cable into the serial connector on the back of the printer 3 Connect the other end of the cable to the serial port on your computer See your computer documentation if you need help Proceed to the section Powering On the Printer page 1 21 ...

Page 26: ...t the printer to the computer follow the steps below 1 Make sure that both the printer and computer are turned off 2 Plug the cable into the LocalTalk connector on the back of the printer 3 Connect the other end of the cable to the LocalTalk port on your computer or to another LocalTalk connector that is part of the LocalTalk network See your computer documentation if you need help Proceed to the ...

Page 27: ...en the lights scroll sequentially several times as the printer goes through its internal diagnostics 4 When only the READY light is steadily on as shown at left press the control panel button for five seconds then let go A configuration sheet should print out if not recheck the installation The configuration sheet lists your printer model and default settings along with the interface ports availab...

Page 28: ...s NT 4 0 PCL 6 printer driver for Windows 95 98 and Windows NT 4 0 Status Monitor enables you to monitor the status of print jobs Font Navigator is a font manager It gives a quick and easy way to find fonts install the fonts and print the font samples Select the FontNav folder from the CD ROM and execute the setup file to install the Font navigator PostScript Printer Description PPD files for Wind...

Page 29: ... or compatible with a 486 or higher processor Microsoft Windows 95 98 Windows 3 1x or Windows NT 4 0 7 MB of available hard disk space 8 MB of RAM for Windows 3 1x 16 MB of RAM for Windows 95 98 Windows NT CD ROM drive Centronics compatible parallel cable IEEE 1284 compliant If you do not have access to a CD ROM drive contact your local dealer to have one installed ...

Page 30: ...nsert the Xerox DocuPrint P14 CD ROM into your CD ROM drive If Windows does not automatically run the CD ROM go to the section If Windows Does Not Run the CD ROM page 1 25 3 Type in your user name and company Then click on the Next button 4 The driver will be installed in the directory c p14util If you want to change this type in the directory you want Then click on the Next button 5 Follow the in...

Page 31: ... ROM into your CD ROM drive 3 Using the Browse button select d win95 Win95 inf where d is your CD ROM drive letter then click OK 4 Follow the instructions on the screen If Windows Does Not Run the CD ROM 1 Select Run from the Start menu 2 Type d win95 setup exe on the command line where d is your CD ROM drive letter then click OK 3 Follow the instructions on the screen ...

Page 32: ... d is your CD ROM drive letter then click on the OK button 5 Follow the instructions on the screen Uninstalling the Printer Driver An uninstall utility is supplied with the printer driver to enable you to remove the driver and all associated files from your hard disk if so required To uninstall the driver proceed as follows 1 WIndows 95 98 NT 4 0 From the Start menu select Programs Xerox DocuPrint...

Page 33: ...cript option If you do not have this option refer to the Supplies Options Guide that came with your printer Installation instructions are provided in Appendix D Printer Options Windows 95 98 and NT 4 0 Installation 1 Insert the Xerox DocuPrint P14 CD ROM into your CD ROM drive 2 Copy the two files from the d win95 ps folder where d is your CD ROM drive letter to any folder on your hard drive for e...

Page 34: ... diskette 8 Insert the original CD ROM for your Windows operating system Select the CD ROM drive then select your Win95 or Win98 folder Then click OK If you insert a diskette select the disk drive and click on the OK button 9 If you are asked for the DocuP14 PPD file reinsert the Xerox DocuPrint P14 CD ROM click Browse and locate the file in the folder d PostScript Win95 or WinNT where d represent...

Page 35: ...ded with Macintosh The name of your printer appears If you are not using Laser Writer 8 x driver you can t proceed with the following steps 5 Click on your printer name 6 Click on the Setup button If there is a Create button click on the Create button The installation is completed and you do not need to proceed with the following steps This step appears on some driver versions 7 Click on the Auto ...

Page 36: ...xe on the command line where d is your CD ROM drive letter then click OK 3 Follow the instructions on the screen Windows 3 1x Installation 1 In the Program Manager window select Run from the File menu The Run dialog box appears 2 Type d win95utils setup exe on the command line where d is your CD ROM drive letter then click on the OK button 3 Follow the instructions on the screen ...

Page 37: ... Loading Print Media C h a p t e r 2 Selecting Print Media 2 2 Media Sizes and Capacities 2 3 Basic Guidelines 2 4 Loading Print Media 2 6 Using Tray 1 or 2 2 6 Using the MSF 2 9 Using the Rear Face Up Stacker 2 13 Duplex Printing 2 14 ...

Page 38: ...Your printer produces letter quality output on most plain bond papers including cotton bond and photocopying papers it does not require special papers However the print quality varies with different paper types Be sure to test a small quantity of paper before you purchase a large quantity Refer to the separate Supplies Options Guide that came with your printer for a listing of Xerox recommended pr...

Page 39: ...epending on paper thickness maximum capacity may be reduced Size Tray 1 or 2 MSF Paper Letter 8 5 x 11 in 250 100 Legal 8 5 x 14 in 250 100 Executive 7 25 x 10 5 in 250 100 Folio 8 5 x 13 in 250 100 A4 210 x 297 mm 250 100 A5 148 x 210 mm 250 100 ISO B5 176 x 250 mm 100 Envelopes Com 10 4 125 x 9 5 in 10 Monarch 3 875 x 7 5 in 10 C5 162 x 229 mm 10 DL 110 x 220 mm 10 C6 114 x 162 mm 10 Cards Trans...

Page 40: ...ite photocopy paper The pigments must withstand the printer s fusing temperature of 400o F 205o C for 0 1 second without deterioration Do not use paper with a colored coating that was added after the paper was produced Preprinted forms must be printed with nonflammable heat resistant inks that do not melt vaporize or release hazardous emissions when subject to the printer s approximately 400o F 20...

Page 41: ...ls designed for laser printers Always use paper and other media that conform with those listed on the Supplies Options Guide that came with your printer When you choose envelopes use only well constructed envelopes with sharp well creased folds DO NOT use envelopes with clasps and snaps DO NOT use envelopes with windows coated linings self stick adhesives or other synthetic materials DO NOT use da...

Page 42: ...Printer Options you can double the capacity You can also use the multi sheet feeder MSF to load up to 100 sheets of paper or to feed single items one at a time See Using the MSF page 2 9 Using Tray 1 or 2 Use the following procedure to load either Tray 1 or the optional Tray 2 1 Remove the tray by pulling it toward you 2 Pull out the length guides and and the width guide by squeezing the tab on ea...

Page 43: ...ay with the print side facing down The print side is usually indicated on the paper package For preprinted stock such as letterhead place the printed design side face down with the top edge of the page toward the front of the tray 5 Gently press the upper corners of the paper down under the tray tab as shown LETTERHEAD ...

Page 44: ...de 6 Make sure that the stack of paper does not exceed the line indicated by the mark on the left inside wall of the tray 7 Slide the length and width guides against the edges of the paper stack if necessary 8 Insert the tray back into the printer ...

Page 45: ... transparencies index cards or paper labels you must manually feed them one at a time through the MSF s manual feed slot Refer to Table 2 1 on page 2 3 1 If you are printing on envelopes or other special print media that may be of heavier stock than ordinary paper you should open the rear cover and print to the face up stacker For more information on using the rear face up stacker see the section ...

Page 46: ...Loading Print Media 2 10 DocuPrint P14 User Guide 3 Pull out the feeder support 4 Observe the stack height limit mark to avoid stacking your print media above the mark ...

Page 47: ... letterhead paper with the design facing up The top edge of the sheet with the logo should enter the printer first Load a transparency sheet or a label sheet with a paper backing with the paper side down Load an envelope with the flap side down The stamp area is on the left side close to the printer Never use envelopes with clasps snaps windows coated linings or self stick adhesives These envelope...

Page 48: ...ull it in then let it go The MANUAL and READY lights come on as shown 9 When the MANUAL and READY lights are both blinking place the next sheet in the MSF If Auto Continue is available in your printer driver and if you set the option to ON the printer will automatically use paper in the paper tray if you do not feed paper into the manual feed slot within 15 seconds With Auto Continue set to OFF th...

Page 49: ...pecially if you experience paper jams To use the rear face up stacker open the rear cover and pull out the paper support extenstions The cover functions as the stacker The printed page is placed on the stacker with the printed side facing up To return to using the standard face down stacker push in the paper support extensions and close the rear cover x x x x x x x x x x x x x x x x ...

Page 50: ... 1 or the MSF stacked or manual feed but the reverse side must be fed from the MSF For more information on duplex printing see Configuring the PCL Driver page 3 3 Figure 2 1 shows proper paper orientation and binding direction for duplex print jobs Figure 2 1 Duplex Printing Orientation Orientation Portrait Binding Long Edge Orientation Landscape Binding Long Edge Orientation Portrait Binding Shor...

Page 51: ... the PCL Driver 3 3 Selecting Your Printer 3 3 Setting Properties 3 4 Configuring the PostScript Driver 3 7 Using Printer Utilities 3 8 Status Monitor 3 8 Font Navigator 3 8 Remote Control Panel 3 9 Using the Printer s Control Panel 3 15 Indicator Lights 3 16 Control Panel Button 3 21 ...

Page 52: ...ttings such as number of copies sequence of the pages paper orientation and margins If you go to the File Print Properties dialog box you ll access the printer driver s Print Setup dialog box in which you can set other printer properties For Windows 3 1x the equivalent command is File Print Setup Options See the section Setting Properties page 3 4 When done click OK to close the Print Setup dialog...

Page 53: ...indows 95 98 NT 4 0 1 Select Start Settings then Printers 2 Double click DocuPrint P14 PCL 5e 3 Select Set As Default from the Printer menu 4 To set the printer s properties select Properties from the Printer menu and change the settings as described in the section Setting Properties page 3 4 Windows 3 x 1 Double click Main from the Program Manager Then double click Control Panel and Printers 2 Se...

Page 54: ...up Advanced Setup RCP About Most Windows applications will override settings you specify in the printer driver Change all print settings available in the software application first and any remaining settings with the printer driver The basic capabilities of the printer driver are described here For detailed explanations and assistance with specific settings use the driver s Help functionality acce...

Page 55: ...ill wait up to 15 seconds for you to press the control panel button before printing Afterwards the printer will attempt to print from whatever paper source is available If the paper source is set to Auto Select the printer automatically selects the print material according to the following priority multi sheet feeder Tray 1 Tray 2 Advanced Setup Use this tab to change graphic settings graphic mode...

Page 56: ...Otherwise the printer will wait for you to load paper in the MSF Econo Mode determines the toner quantity the printer should use when printing If set to ON the printer conserves toner when printing The default value is OFF which provides 100 usage Paper Type provides the printer with information about the type of paper to be used for a print job If you use paper with a weight of more than 42 lb 90...

Page 57: ...Configuring the PostScript Driver Chapter 3 Printing 3 7 Configuring the PostScript Driver TBD ...

Page 58: ...Panel Status Monitor Status Monitor is a program that runs in background and automatically displays a message on your computer screen whenever the printer status changes Font Navigator Font Navigator is a font manager for Windows 95 98 Windows NT 4 0 and Windows 3 1x It gives a quick and easy way to find fonts install fonts and print font samples To access the Font Navigator in Windows 95 98 and N...

Page 59: ...e Remote Control Panel RCP program To start RCP in the DOS environment type MLRCP at the DOS prompt then press Enter The Remote Control Panel screen appears The screen includes the following tabs PRINTING Use this tab to control the following printer features Paper Size sets the paper size Orientation determines how the printing is oriented on the page Top Margin sets the top margin of the print m...

Page 60: ... the computer communicates with the printer Auto Continue determines what action the printer should take when a manual feed print job is sent to the printer and there is no paper in the MSF If set to ON the printer will pick up the paper from Tray 1 after ten seconds Otherwise the printer will wait for you to load paper in the MSF Jam Recovery determines what action the printer should take when a ...

Page 61: ...s 100 usage Fast Print turns the fast print mode on or off JOB Use this tab to control the following printer features Timeout determines the amount of time in seconds the printer will wait before printing the last page of a print job that does not end with a command to print the page or a formfeed character Paper Type provides the printer with information about the type of paper to be used for a p...

Page 62: ...f XONs to the host computer to indicate that the serial port is ready to receive more data An XON is sent every second as long as no data is received across the serial port in the last second the last XON is accepted by the host computer and the printer is ready to receive data from the serial port TEST Use this tab to control the following printer features Self Test prints the configuration sheet...

Page 63: ...d font Pitch refers to the number of fixed space characters in a horizontal inch of type Point Size sets the font point size only if you have selected a scalable typographic font Point size refers to the height of the characters in the font One point equals approximately 1 72 of an inch You can select point sizes from 1 to 1008 in increments of 0 25 points Lines Per Page sets the number of lines t...

Page 64: ...POSTSCRIPT Use this tab to control the following printer feature only when the PostScript option is installed Font List prints the font list showing all the fonts available for PostScript ABOUT This tab shows the software version and copyright information ...

Page 65: ...ng 3 15 Using the Printer s Control Panel The control panel has four indicator lights and one button as shown in Figure 3 1 Figure 3 1 Control Panel 1 ERROR light 2 MANUAL FEED light 3 PAPER light 4 READY light 5 Control button ERROR MANUAL PAPER READY ...

Page 66: ...ether a normal or error condition exists An indicator light will either be Off On Blinking Refer to Table 3 1 on page 3 17 to identify the various status and error conditions As the printer powers up all control panel lights turn on briefly Then the lights scroll sequentially several times as the printer goes through its internal diagnostics ...

Page 67: ...also be unprinted data still in the printer This usually happens when you use software that does not send an end of job command or formfeed character when it finishes printing a file Or the page may be too complex for the printer s memory capacity Printing If the READY light is blinking quickly the printer is printing a page Off line If all lights are off the printer is off line and cannot receive...

Page 68: ... is blinking the printer is out of paper See the section Loading Print Media page 2 6 Paper jam If the ERROR and PAPER lights are on the printer has a paper jam See the section Clearing Paper Jams page 5 2 Table 3 1 Indicator Lights continued Indicators Status Condition Table 3 1 Page 2 of 4 ...

Page 69: ...select the Manual Feed source from your software application Manual feed printing If the MANUAL FEED light is on and the READY light is blinking the printer is printing a page with paper fed manually Waiting for next sheet from MSF If both the MANUAL FEED and READY lights are blinking the printer is waiting for the next sheet to be fed from the MSF Table 3 1 Indicator Lights continued Indicators S...

Page 70: ...he READY light comes on the printer has insufficient memory to process the job The printer will print a page telling you the error status Simplify the page layout and remove any unnecessary graphics Or you could add more memory System error If all lights blink the printer may have a system error Turn the printer off and back on If the printer is still not operating properly and all lights blink yo...

Page 71: ...er a long time This function will cancel the print job from the printer erase data from the printer and reset the printer Flush the operating system printer spooler first Follow this procedure for Windows 95 98 and NT 4 0 File Settings Printers Right click Xerox DocuPrint P14 Purge Print Documents For Windows 3 1x follow this procedure Main Group Print Manager Xerox DocuPrint P14 on LPT1 Highlight...

Page 72: ... the remaining data press and hold the button for about four seconds while the READY light is blinking Print quality adjustment If you are getting streaks or spots on your prints the printer s OPC drum may need to be cleaned Press and hold the button for about ten seconds until all lights blink briefly then let go of the button After cleaning the printer one cleaning sheet will print If the printe...

Page 73: ...Chapter 4 Maintaining the Printer 4 1 Maintaining the Printer C h a p t e r 4 Replacing the Laser Print Cartridge 4 2 Cleaning the Printer 4 5 Cleaning the Outside 4 5 Cleaning the Inside 4 6 ...

Page 74: ...on program you can extend the life of your laser print cartridge Econo Mode uses approximately 50 less toner than normal printing The printed image is much lighter and is adequate for printing drafts or proofs When the laser print cartridge is near the end of its life white vertical streaks or hue changes will occur You can temporarily reestablish print quality by redistributing the remaining tone...

Page 75: ...tton and raise the cover 2 Remove the old laser print cartridge Follow the instructions printed on the cartridge box to recycle it 3 Unpack the new laser print cartridge and place it on a clean sheet of paper Carefully remove the sealing tape and discard it 4 Shake the cartridge from side to side five or six times to distribute the toner evenly inside the cartridge ...

Page 76: ...rtridge 4 4 DocuPrint P14 User Guide 5 Find the cartridge slots inside the printer one on each side 6 Grasp the handle and slide the cartridge down on top of the cartridge slots until it drops into place Then close the front cover ...

Page 77: ...ter with a soft clean lint free cloth You can dampen the cloth slightly with water but be careful not to let any water drip onto the printer or inside it Do not use ammonia based sprays or volatile solvents such as thinner to clean the printer as these can damage the printer surface Keep the front cover closed when cleaning the outside of the printer Always unplug the power cord before cleaning th...

Page 78: ...nd build up inside the printer 1 Unplug the power cord 2 Remove the laser print cartridge as described on page 4 3 3 Use a soft cloth to wipe away any dust and spilled toner from the cartridge You can dampen the cloth slightly with water but be careful not to let any water drip onto the printer or inside it 4 Reinsert the laser print cartridge ...

Page 79: ...ting C h a p t e r 5 Clearing Paper Jams 5 2 Output Area 5 4 Input Area 5 5 Inside the Printer 5 6 In Optional Tray 2 5 7 Solving Printing Problems 5 9 Solving Print Quality Problems 5 14 Solving PostScript Problems 5 17 Obtaining Service 5 18 ...

Page 80: ...or lights both come on steadily If jams occur frequently make sure that you Load media properly See the section Loading Print Media page 2 6 Make sure the adjustable guides are positioned correctly Do not overload the paper tray Make sure the paper is under the paper capacity mark on the inside of the tray and fits under the metal corner tabs of the tray Do not remove a paper tray while the printe...

Page 81: ...d wrinkled creased damp or highly curled paper Do not mix paper types in one tray Use only recommended print materials See the Supplies Options Guide Make sure the recommended print side is face down when loading a paper tray Keep print materials stored in an acceptable environment Paper jams can occur in any of four areas Output Area page 5 4 Input Area page 5 5 Inside the Printer page 5 6 In Opt...

Page 82: ...tion of it is visible pull it straight out If there is resistance when you pull on the item and it does not move immediately when you pull it stop pulling and continue with the next step 2 Locate the rear cover and open it outwards 3 Loosen the item if it is caught in the feed rollers then pull it gently out Then close the rear cover 4 To resume printing open the front cover then close it again ...

Page 83: ... the printer and remove the jammed item Check if remaining paper in the tray is properly seated 3 Slide the tray back into the printer If a short piece is visible and you cannot grasp it or if you do not see the paper the jam has occurred inside the printer See the section Inside the Printer page 5 6 4 If the printer does not resume printing after you have cleared the jam open the printer cover th...

Page 84: ...se button and raise the cover 2 Remove the laser print cartridge and place it on a clean piece of paper Do not expose the green drum area to bright light and do not touch this area Do not move the shutter that protects the green drum 3 Gently pull the item toward you 4 Check that there are no other items in the printer 5 Reinstall the laser print cartridge then close the printer cover ...

Page 85: ...of the printer 2 If you see the jammed paper pull it out Paper may also be trapped in a vertical position in Tray 1 while the printer was grabbing paper from Tray 2 3 Slide Tray 1 back into the printer If a short piece is visible and you cannot grasp it or if you do not see the paper the jam has occurred inside Tray 2 Continue with Step 4 4 Pull Tray 2 out of the printer ...

Page 86: ...8 DocuPrint P14 User Guide 5 If you see the jammed paper pull it out 6 Slide the tray back into the printer 7 If the printer does not resume printing after you have cleared the jam open the printer cover then close it again ...

Page 87: ...ems If you have any problems with the operation of your DocuPrint P14 refer to Table 5 1 on page 5 10 for suggested remedies If you cannot solve a problem after carrying out the suggested remedies in this section call the Xerox Helpline See the section Obtaining Service page 5 18 ...

Page 88: ...p the cable with one known to work If printing is now possible replace the bad cable The port setting is incorrect Check the Windows printer settings to make sure that the print job is being sent to the correct port for example LPT1 The laser print cartridge is not installed properly Remove and reinsert the laser print cartridge A paper jam has occurred Clear the paper jam See the section Clearing...

Page 89: ...age is blank The page layout is too complex Simplify the page layout and remove any unnecessary graphics from the document if possible Install more memory See Memory and PostScript SIMMs page D 4 The page orientation setting may be incorrect Change the page orientation in your application program The paper size and the software paper size settings do not match Make sure the paper size in the softw...

Page 90: ... rated cable The wrong printer driver is selected Select the correct printer driver The paper keeps jamming There is too much paper in the paper tray Remove excess paper from the paper tray If printing special media use the MSF for printing An incorrect type of paper is being used Use only paper that meets the specifications required by the printer An incorrect output method is being used Items su...

Page 91: ...ger If using Windows 95 98 or NT the spooling setting may be set incorrectly From the Start menu select Settings and Printers Click the DocuPrint P14 icon with the right mouse button select Properties click the Details tab and then click the Spool Settings button Select the desired spool setting from the available choices The computer may have insufficient random access memory RAM Install more ran...

Page 92: ...on page 5 15 for suggested remedies The causes listed in Table 5 2 are probable causes only and may not represent all of the possible cases which may occur under actual operating conditions If you experience a problem which does not seem to fall under any of the cases listed in this table or if you are concerned about any other aspect of printer operation contact the Xerox Helpline ...

Page 93: ...e with the same printer Using a cartridge that has already been used in another printer may not give satisfactory results The printer s OPC drum may need to be cleaned Press and hold the control panel button for ten seconds until all lights blink then let go of the button The printer cleans the OPC drum automatically After cleaning one cleaning sheet prints Character voids The paper may be too dry...

Page 94: ...ntout dirty The transfer roller may be dirty Print a few blank pages to clean the transfer roller Incorrect fonts TrueType fonts may be disabled Use the Fonts dialog box in the Control Panel to enable TrueType fonts Faded graphics Toner may be low Remove the laser print cartridge and shake it gently to evenly distribute the toner Then replace the cartridge back into the printer Table 5 2 Print Qua...

Page 95: ...em memory is not at least 12 MB install the 8 MB SIMM provided with the PostScript option Error messages are printed i e This job contains binary data The pure binary data option is not supported by the PostScript driver Open the Properties tab of the PostScript printer driver click on PostScript and click on the Advanced button The pure binary data option is not supported Choose another The print...

Page 96: ... a power outage occurred in your area Is a laser print cartridge installed in the printer Is the cover closed completely Once you ve checked all these things turn your printer off and back on again If your printer is still not operating properly call for service If the READY light is on print out a configuration sheet by pressing and holding down the control panel button for about four seconds unt...

Page 97: ...Appendix A Printer Specifications A 1 Printer Specifications A p p e n d i x A ...

Page 98: ...ption Tray 2 250 sheets of paper Warm up time 45 seconds or less 23 C 50 First Print Time 14 seconds or less Fast Mode Power Rating AC100 120V 220 240V 15 50 60Hz 3 Power Consumption Max 650W During Printing 210WH average Power Saving Consumption During Sleep Max 28 W Less than 30W during 1 hour when it turned on Certification Compliance C UL TUV FCC CDRH CE CB Acoustic Noise Stand by Less than 36...

Page 99: ...PU Motorola Power PC 603e clock speed 100MHz RAM Memory Standard 4M byte 16M bit x 2 Option SIMM Module 4 8 16 32M byte ROM 4M byte 8M bit x 2 Program Flash Memory EEPROM 512 bytes Interface Bidirectional Parallel Standard IEEE 1284 COMPATIBLE MODE IEEE 1284 NIBBLE MODE IEEE 1284 BYTE MODE IEEE 1284 ECP WITHOUT RLE IEEE 1284 ECP WITH RLE USB Interface Standard USB 1 0 compliant 12Mbps 1 port Seria...

Page 100: ...A 4 DocuPrint P14 User Guide ...

Page 101: ...ental and Safety Considerations B 1 Environmental and Safety Considerations A p p e n d i x B Introduction B 2 Laser Safety B 3 Ozone Safety B 6 Electrical Safety B 7 Radio Frequency Emissions B 10 Operational Safety B 14 ...

Page 102: ...oval and compliance to established environmental standards Please read the following instructions carefully before operating the printer and refer to them as needed to ensure the continued safe operation of your Xerox DocuPrint P14 The safety testing and performance of this product have been verified using Xerox materials only Follow all warnings and instructions marked on or supplied with the pro...

Page 103: ...procedure other than those specified in the documentation might result in hazardous exposure to laser light The laser beam inside the printer is completely confined within the protective housings and external covers The radiation emitted cannot escape from the machine during any phase of user operation The Xerox DocuPrint P14 contains laser danger labels These labels are intended for use by Xerox ...

Page 104: ...r for Devices and Radiological Health CDRH of the U S Food and Drug Administration implemented regulations for laser products of August 1 1976 These regulations apply to laser products marketed in the United States The label on the machine indicates compliance with the CDRH regulations and must be attached to laser products marketed in the United States The Xerox DocuPrint P14 contains laser dange...

Page 105: ...aa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteiylle VARNING Om Apparaten används på annat sätt än I denna bruksanvisning specficeratas kan användaren utsättas för osynlig laserstrålning som överskrider gränsen för laserklass 1 Laser Statement Laserturvallisuus Never operate and service the printer with the protective cover removed from laser scanner assembly The reflected b...

Page 106: ...zone The ozone produced does not present a hazard to the operator However it is advisable that the machine be operated in a well ventilated area If you need additional information about ozone please request the Xerox publication Ozone part number 600E74140 by calling 1 800 828 6571 in the United States and Canada ...

Page 107: ...ct is equipped with a 3 wire grounding type plug e g a plug having a third grounding pin This plug will fit only into a grounding type power outlet This is a safety feature To avoid risk of electrical shock contact your electrician to replace the receptacle if you are unable to insert the plug into the outlet Never use a grounding adapter plug to connect the printer to a power source receptacle th...

Page 108: ...bjects into slots and openings on the Xerox DocuPrint P14 Contacting a voltage point or shorting out a part might result in electrical shock or fire Never remove covers or guards that require a tool for removal unless directed to do so in a Xerox approved maintenance kit Never defeat interlock switched Machines are designed to restrict operator access to unsafe areas Covers guards and interlock sw...

Page 109: ...sult in poor print quality and may shorten the service life Do not put your hands into the fuser are located just inside the exit tray area as you may be burned Do not use this printer near water wet locations or outdoors If any of the following conditions occur turn off the Xerox DocuPrint P14 power immediately Disconnect the power cable from the electrical outlet Contact an authorized Xerox Serv...

Page 110: ...h the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following m...

Page 111: ...ion may void the authority granted by the FCC to operate this equipment Shielded cables must be used with this equipment to maintain compliance with FCC regulations In order to allow this equipment to operate in proximity to Industrial Scientific and Medical ISM equipment the external radiation from ISM equipment may have to be limited or special mitigation measures taken ...

Page 112: ...onable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful inte...

Page 113: ...ystem is certified manufactured and tested in compliance with strict safety and radio frequency interference regulations Any authorised alteration which includes the addition of new functions or the connection of external devices may impact this certification Please contact your local Xerox Limited representative for a list of approval accessories In order to allow this equipment to operate in pro...

Page 114: ...ection of the grounding conductor can result in electrical shock Follow warnings and instructions marked on or supplied with the equipment Locate the Xerox DocuPrint P14 on a solid support surface not on plush carpet that has adequate strength to support the weight of the unit Locate the Xerox DocuPrint P14 in an area that has adequate ventilation and room for servicing Do not locate the Xerox Doc...

Page 115: ...plies specifically designed for your Xerox DocuPrint P14 The use of unsuitable materials may result in poor performance and possibly a hazardous situation Do not remove the covers or guards that are fastened with screws Do not operate the Xerox DocuPrint P14 if you notice unusual noises or odors Disconnect the power cord from the power source receptacle and contact your Xerox Service Representativ...

Page 116: ...Operational Safety B 16 DocuPrint P14 User Guide ...

Page 117: ...Appendix C Certifications C 1 Certifications A p p e n d i x C Quality Standards C 2 Energy Star C 3 ...

Page 118: ...s The Xerox DocuPrint P8e is certified to EN60950 The equipment is manufactured under a BS5750 Quality system accepted by the British Standards Institution The Xerox DocuPrint P8e is also certified in compliance with applicable standards by various national bodies ...

Page 119: ...nergy conservation technology which reduces power consumption when it is not in active use When the printer does not receive data for an extended period of time power consumption is automatically lowered The energy star emblem does not represent EPA endorsement of any product or service ...

Page 120: ...Energy Star C 4 DocuPrint P14 User Guide ...

Page 121: ...Appendix D Printer Options D 1 Printer Options A p p e n d i x D Introduction D 2 Precautions D 3 Memory and PostScript SIMMs D 4 Serial LocalTalk Card D 7 Paper Tray 2 D 10 ...

Page 122: ... Additional memory which enables your printer to process more complex print jobs PostScript which enables your printer to use the PostScript printing language for text and graphics Serial and LocalTalk ports which enable your printer to interface with a Macintosh computer Paper Tray 2 which extends your printer s paper handling capacity This appendix provides detailed installation instructions for...

Page 123: ...r external printer option DISCHARGE STATIC ELECTRICITY The control board and internal printer options SIMMs PostScript Serial LocalTalk interface are sensitive to static electricity Before installing or removing an internal option discharge static electricity from your body by touching something metal such as the metal back plate on any device plugged into a grounded power source If you walk aroun...

Page 124: ...ow this procedure to install SIMMs in your computer Since PostScript requires 12 MB of printer memory and the DocuPrint P14 comes with 4 MB standard installation of the PostScript SIMM requires installation of a memory SIMM as well Be sure to consult the Supplies Options Guide that came with your printer for supported memory SIMM specifications 1 Turn the printer power off and disconnect the power...

Page 125: ... shield 4 Unpack the SIMM Avoid touching the connection points along its edge 5 Locate the PostScript SIMM slot and the memory SIMM slot on the control board They are not interchangeable 6 Hold the SIMM so that the notch and connection points are aligned with the slot as shown 7 Insert the SIMM all the way into the connector at a 30o angle and rotate it down until it snaps into place OP EN CL OS E...

Page 126: ... printer memory you have to set the Printer Memory item on the printer driver s Printer Properties dialog box to the new value Refer to the section Configuring the PCL Driver page 3 3 For PostScript driver installation and usage information refer to the sections Installing the PostScript Driver page 1 27 and Configuring the PostScript Driver page 3 7 To print documents from a Macintosh that does n...

Page 127: ... Review the precautions on page D 3 and then follow this procedure to install the Serial LocalTalk option in your computer 1 Turn off the printer and disconnect the power cord and printer cable 2 Remove the cover located at the right side of the printer 3 Remove the retaining screw from the metal shield Slide the metal shield in the direction of the arrow marked on the cover then remove the shield...

Page 128: ... 5 Remove the three screws securing the board and pull the board out of the printer 6 Unpack the Serial LocalTalk card Avoid touching its contact pins 7 Locate the Serial LocalTalk connector on the control board 8 Align the connector on the Serial LocalTalk card with the connector on the control board ...

Page 129: ...ly together 10 Insert the control board in place and tighten the two screws 11 Tighten the third screw as shown 12 Reconnect the two connectors that were removed in Step 4 replace the metal shield then close the cover To print documents from a Macintosh you must also install the PostScript option and additional memory See the section Memory and PostScript SIMMs page D 4 ...

Page 130: ...Tray 2 which consists of two components as shown in Figure 5 1 Review the precautions on page D 3 and then follow this procedure to install Tray 2 in your computer Figure 5 1Tray 2 Components Support unit Paper tray 1 Turn off the printer and disconnect the power cord and interface cable 2 Observe the location of the support unit s connector and tabs ...

Page 131: ... paper in the tray See Loading Print Media page 2 6 5 Reconnect the printer cable and power cord then turn on the printer To verify proper installation print a configuration sheet See Control Panel Button page 3 21 To print from Tray 2 configure the printer driver from your application prior to printing See Configuring the PCL Driver page 3 3 ...

Page 132: ...D 12 DocuPrint P14 User Guide ...

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