T r o u b l e s h o o t i n g C h e c k l i s t s
6-12
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D o c u P r i n t 4 5 1 2 / 4 5 1 2 N N e t w o r k I n t e r f a c e C a r d U s e r G u i d e
Make sure the NIC's name has been entered correctly. If
you changed the name in NIManage, you must also
change the name in PCONSOLE before you can print.
You cannot use PCONSOLE Version 1.0 to configure the
network interface card. Contact Novell for an upgrade.
Printer Server/File Server/Printer Checklist
Check the following to see if the print server and file server
are sending data to the printer:
If the NIC can not log into the file server, or cannot
service jobs from a file server:
The print server is not created on that file server. Use
PCONSOLE to create the print server on the correct file
server.
The password assigned to the NIC through PCONSOLE
does not match the password assigned through
NIManage. Use NIManage to update the password stored
in the network print server's memory.
Use PCONSOLE to check if the print jobs are being sent
to the printer. Make sure the print job is in the print
queue and waiting to be printed. PCONSOLE must be in
Remote printer mode to check this.
Workstation to NIC Connection Checklist
To make sure the workstation is communicating with the NIC,
check the following:
Print a file from the workstation and make sure the print
job gets to the print queue using PCONSOLE. If the print
job does get to the queue, the problem is not with the
workstation/print server connection.
Use CAPTURE to send data to the printer from a
workstation software application. See your NetWare print
server manual for information.
Book.frm : Chap6.frm Page 12 Saturday, October 12, 1996 7:43 AM