![background image](http://html1.mh-extra.com/html/xerox/docuprint-4512/docuprint-4512_user-manual_3314190123.webp)
T r o u b l e s h o o t i n g C h e c k l i s t s
C h a p t e r 6 : O p e r a t i o n a n d T r o u b l e s h o o t i n g
❖
6-13
Make sure another printer is not taking the print jobs
from the queues BEFORE the NIC can service the job. To
do this, disable the other printer until you can verify the
NIC-connected printer setup.
NIC Loses Its File Server Connection
If the NIC loses its connection to the file server, it can take
approximately 5 to 10 minutes to reconnect. If the connection
is not made after a reasonable amount of time, check the
error conditions to troubleshoot the problem.
Unable to Print from a Different Context
The NIC does not support printing from a context different
from the context you are installed upon. If you want to do this,
you must create an alias queue. See your NetWare Manual
for more information.
Troubleshooting EtherTalk Protocol
Is the Macintosh computer connected to the network
through Ethernet, and, has the Macintosh EtherTalk
driver been selected? Go to the Control Panel, then go to
Networks to check.
Did you select the correct NIC and correct zone?
Is AppleTalk enabled? Use Chooser to check this.
If you are on a network with multiple zones, is the zone
correct?
Did you select the correct printer driver in Chooser? You
must first select the printer icon and then select the
printer name.
If you renamed the printer in the AppleTalk
Administration Program, did you reselect the printer
under its new name?
If you placed the printer in a new zone, did you reselect
the zone?
Book.frm : Chap6.frm Page 13 Saturday, October 12, 1996 7:43 AM