Xerox DocuPrint 240A, User Manual, Page: 113 / 165

5.4 Message List
113
List of Error Codes
When an error code is displayed on the control panel or under the [Job Status] column of
the [Job History Report], refer to the following table to fix the error.
Important
• When an error code is displayed, print data remaining in this printer or information saved in its memory
may not be secure.
• Once the power to the printer is switched off, print data remaining in the printer or information saved in
its memory will be deleted.
• When “Please reboot printer xxx-xxx” is displayed, an error that cannot be easily fixed has occurred.
Contact our Customer Support Center or your dealers.
Error code Reason/Action
003-747 Wrong combination of print parameters, like selecting to print on custom size paper and setting
[Auto] for [Paper Source] on the printer driver and [Auto] for [Paper Size] in trays 1 to 4 on the
control panel.
Check the print parameters.
010-420 Time to replace parts.
Contact and inform our Customer Support Center or your dealers of the error code “010-420”.
016-500 SMTP server name is not set correctly.
Check whether the settings for SMTP server are correct under [Properties] of CentreWare
Internet Services. Also check the settings for DNS server.
Refer to
• “Environment Settings for E-mail Printing” (P. 49)
016-501 POP3 server name is not set correctly.
Check whether the settings for POP3 server are correct under [Properties] of CentreWare Internet
Services. Also check the settings for DNS server.
Refer to
• “Environment Settings for E-mail Printing” (P. 49)
016-502 Failed to login to POP3 server.
Check whether the POP3 user name and password are correct under [Properties] of CentreWare
Internet Services.
Refer to
• “Environment Settings for E-mail Printing” (P. 49)
016-503 SMTP server name is not set correctly.
Check whether the settings for SMTP server are correct under [Properties] of CentreWare Internet
Services. Also check the settings for DNS server.
Refer to
• “Environment Settings for E-mail Printing” (P. 49)
016-504 POP3 server name is not set correctly at [POP before SMTP] for sending e-mails.
Check whether the settings for POP3 server are correct under [Properties] of CentreWare Internet
Services. Also check the settings for DNS server.
Refer to
• “Environment Settings for E-mail Printing” (P. 49)
016-505 Failed to login to POP3 server at [POP before SMTP] for sending e-mails.
Check whether the POP3 user name and password are correct under [Properties] of CentreWare
Internet Services.
Refer to
• “Environment Settings for E-mail Printing” (P. 49)