5 - 6
Operator Guide
Troubleshooting
–
Verify that your PDL file was created without reverse order
instructions.
–
Verify that the application was not set up to print in reverse
order.
Troubleshooting PDL problems
The problem isolation for PDL problems procedure provides
questions that the system administrator may ask the job
submitters when they are encountering problems with printing
PDL files. The answers to these questions will assist in isolating
the problem.
Isolating HP PCL file problems
Ask the following questions when there are problems with HP PCL
files:
•
What printer driver was used to create the file?
•
What application was used to create the file?
•
Do all applications create this file format?
•
Have you tried selecting a different driver to create this type of
file? If so, did it print without problems?
•
Has the file been printed previously on a different printer? If so,
what printer was selected?
•
Because HP PCL printers rarely print a list of errors, what do
you see as the specific image errors or problems in the prints?
•
When you compare the problem prints with a hard copy proof,
what specifically do you need to correct?
•
Was the file recreated and resubmitted? If so, what was the
result?
•
Especially for large jobs, has the file been submitted to a
queue that is accepting files and is clear of problems, or for
which resources were available and adequate?
•
Did this file or similar files print on a previously installed
version of the system software?
•
Has printing been attempted with the most recent version of
the system software?
Isolating PostScript file problems
Ask the following questions when there are problems with
PostScript files:
•
What printer driver was used to create the file?
•
What client/application was used to create the file? Do all
Summary of Contents for DocuPrint 100 EPS
Page 1: ...operator Xerox DocuPrint 100 115 135 180 EPS 701P24790 April 2005 guide...
Page 16: ...xiv Operator Guide Introduction...
Page 54: ...1 38 Operator Guide Overview...
Page 60: ...2 6 Operator Guide Managing the printer Figure 2 7 Rear and side guides in trays 3 4 5 and 6...
Page 66: ...2 12 Operator Guide Managing the printer...
Page 80: ...3 14 Operator Guide Managing the system...
Page 121: ...Operator Guide 5 19 Troubleshooting Figure 5 4 Area 3 Figure 5 5 Area 4...
Page 122: ...5 20 Operator Guide Troubleshooting Figure 5 6 Area 5...
Page 123: ...Operator Guide 5 21 Troubleshooting Figure 5 7 Area 6...
Page 124: ...5 22 Operator Guide Troubleshooting Figure 5 8 Area 7...
Page 130: ...5 28 Operator Guide Troubleshooting Figure 5 17 Area 16 Figure 5 18 Area 17...
Page 140: ...5 38 Operator Guide Troubleshooting Figure 5 28 Hold printed sheets...
Page 141: ...Operator Guide 5 39 Troubleshooting Figure 5 29 Paper curl chart...
Page 154: ...A 6 Operator Guide Supplies...
