Xerox DocuColor 7002, User Manual

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User Guide 10-1
10
Basic
Troubleshooting
When a problem occurs with your digital press or optional accessories, instructions appear on
the UI. Refer to the information in this chapter to help resolve the problem.
Digital Press Troubleshooting
If the digital press has a loss of power and you cannot access the Machine Details screen to get
the serial number, open the two main front doors. The serial number label is in the center of the
bottom frame of the digital press.
The charts on the following pages lists problems and suggested solutions that apply to your
digital press. If the problem persists after following all instructions, call your Xerox
representative.
Note
If your color server indicates that the digital press has a fault and the UI does not readily
display a message, press the
Machine Status button on the Control Panel, then touch Error Log
on the UI to display the fault history.