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Troubleshooting
This section describes problems that you may encounter while installing and setting up
software.
On a Macintosh computer
Installing the Macintosh PostScript Printer Driver
•
If the Printer Driver cannot autoselect the printer description file, when prompted
open the System Folder:Extensions:Printer Descriptions folder and select the file that
corresponds to your copier.
On a Windows computer
Setting up IPX (Novell) printing for Windows NT Workstation
•
Install the Apple LaserWriter IIg before you attempt to “add a printer” for the
Fiery XJ.
Installing the Adobe PostScript Printer Driver v4.1.1
If you are reinstalling the Adobe PostScript Printer Driver, you must delete any
previous versions and related files from DOS before you can successfully install the
driver. See the Adobe README file included with the Printer Driver for instructions.
Problems with Windows 95 or NT utilities
•
If you are using Windows 95, make sure that IPX/SPX and TCP/IP networking protocols
are both enabled.
See “Completing the Windows 95 IPX/SPX or IPX (Novell) connection” on page 46
for information.
•
Make sure that either the NET_WIPX.DLL (Windows 95) or NET_WSCK.DLL
(Windows NT) file is in the SYSTEM folder.
Make sure that only one file is installed in this folder and that it is the correct file for
your system.
•
Make sure that the NET_WSCK.INI file is in the WINDOWS folder.
Troubleshooting