Xerox DocuColor 2060, Troubleshooting Manual, Page: 51 / 60

Resolving printer problems
Troubleshooting Guide 6-3
Paper curl is excessive. Paper curl may be a result of:
• Paper weight and type
• Humidity conditions at the printer
• The mass of dry ink (toner) coverage on the print - the greater the toner
mass, the greater the paper curl.
To minimize curl problems:
• Ensure that the correct paper weight and paper type are selected.
• Flip the paper over in the tray then reprint. If excessive curl is still present,
use a heavier paper.
• Empty the output device when output approaches this limit to ensure
continuous production.
• Place the printer and paper in a room with air conditioning and low
humidity to minimize the moisture in the environment.
• Attempt to print on thicker paper or on paper stock that is less sensitive
to moisture.
Prints are not fusing
properly. Ensure that the paper weight setting for the tray is correct. For tray 3, ensure
that the paper type (Coated or Uncoated) is correct as well.
Table 6-1. Printer engine problems (Continued)
Problem Action