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Print-Quality Problems and Solutions
Use the following table to find solutions to print-quality problems.
Note:
At the printer control panel, press the
Home
button. Touch
Device > Information Pages
> Troubleshooting Print Quality Page > Print
.
Problem
Solution
Smears, Smudges, and Streaks
Dark or light marks appear on your output.
Run a print job consisting of several blank pages
through the printer to remove toner accumulated on
the fuser.
If the problem persists, print the test pages to help
determine which component is causing the image-
quality problem.
• If the defect occurs in one color only, replace the
corresponding imaging unit.
• If the defect occurs in all colors and is visible on
all the test pages, replace the fuser.
Repeating Spots or Lines
Spot or lines appear at regular intervals on the prints.
1 To identify the part of the printer that is causing
the problem, print the Repeating Defects page. At
the control panel, press the
Home
button, then
touch
Device > Tools > Troubleshooting >
Support Pages > Repeating Defects Page >
Print
.
2 To identify the part responsible for the repeating
spots or lines, follow the instructions on the
Repeating Defects page.
3 To correct the problem, replace the printer part
identified on the Repeating Defects page.
Colors Look Wrong
Colors are off or look drastically wrong.
1 Verify that the printer is on a solid, level, and flat
surface.
2 Perform the Print Calibration procedure. At the
control panel, press the
Home
button, then touch
Device > Tools > Troubleshooting > Calibration >
Print Calibration > Next
, then follow the
instructions.
Colors Too Light or Too Dark
The print or color density is too light, missing, or the
background is foggy.
1 Verify that the paper you are using is the correct
type for the printer and is loaded properly. For
details, see
.
2 Verify that the paper loaded in the tray matches
the paper type selected at the control panel and
in the print driver.
3 To print procedures on resolving print-quality
problems, at the control panel, press the
Home
button. Touch
Device > Information Pages >
Troubleshooting Print Quality Page > Print
.
Xerox
®
EC8036/EC8056 Color Multifunction Printer
User Guide
309
Summary of Contents for C8056
Page 1: ...Version 1 0 July 2021 702P08641 Xerox EC8036 EC8056 Color Multifunction Printer User Guide...
Page 10: ...10 Xerox EC8036 EC8056 Color Multifunction Printer User Guide Table of Contents...
Page 64: ...64 Xerox EC8036 EC8056 Color Multifunction Printer User Guide Getting Started...
Page 74: ...74 Xerox EC8036 EC8056 Color Multifunction Printer User Guide Customize and Personalize...
Page 248: ...248 Xerox EC8036 EC8056 Color Multifunction Printer User Guide Maintenance...
Page 332: ...332 Xerox EC8036 EC8056 Color Multifunction Printer User Guide Specifications...
Page 344: ...344 Xerox EC8036 EC8056 Color Multifunction Printer User Guide Regulatory Information...
Page 350: ...350 Xerox EC8036 EC8056 Color Multifunction Printer User Guide Recycling and Disposal...
Page 368: ...368 Xerox EC8036 EC8056 Color Multifunction Printer User Guide Apps Features...
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