Xerox C310, User Manual, Page: 181 / 228

Action Yes No
Step 4
1 Delete some held jobs to free
up printer memory.
2 Resend the print job.
Are the documents printed?
The problem is solved. Go to step 5.
Step 5
1 Add printer memory.
2 Resend the print job.
Are the documents printed?
The problem is solved. Contact customer support .
SSlloow w pprriinnttiinngg
Action Yes No
Step 1
Make sure that the printer cable is
securely connected to the printer
and to the computer, print server,
option, or other network device.
Is the printer printing slow?
Go to step 2. The problem is solved.
Step 2
1 Make sure that the printer is
not in Eco-Mode or Quiet
Mode.
• From the control panel,
navigate to:
Settings > Device > Power
Management > Eco-Mode
• From the control panel,
navigate to:
Settings > Device >
Maintenance >
Configuration Menu >
Device Operations > Quiet
Mode
For non-touch-screen printer
models, press to navigate
through the settings.
2 Print the document.
Is the printer printing slow?
Go to step 3. The problem is solved.
Step 3 Go to step 4. The problem is solved.
Xerox ® C310 Color Printer
User Guide
181
Troubleshoot a Problem