Xerox B310, User Manual, Page: 130 / 192

Action Yes No
Step 1
1 Adjust the guides in the tray to
the correct position for the
paper loaded.
2 Print the document.
Is the print crooked or skewed?
Go to step 2. The problem is solved.
Step 2
1 Load paper from a fresh
package.
Paper absorbs moisture due to
high humidity. Store paper in
its original wrapper until you
are ready to use it.
2 Print the document.
Is the print crooked or skewed?
Go to step 3. The problem is solved.
Step 3
1 Check if the paper loaded is
supported.
If paper is not supported, then
load a supported paper.
2 Print the document.
Is the print crooked or skewed?
Contact customer support . The problem is solved.
Step 4
1 For two-sided printing, check if
the paper size setting in the
duplex unit is set correctly.
Letter, legal, Oficio, or folio
must be set to Letter.
2 Print the document.
Is the print crooked or skewed?
Contact customer support . The problem is solved.
130
Xerox ® B310 Printer
User Guide
Troubleshoot a Problem