Xerox B235 User Manual Download Page 293

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Contacting Customer Support

Before contacting customer support, make sure to have the following information:

• Printer problem

• Error message

• Printer model type and serial number

To receive email, chat support, or to browse the supported documentation, drivers, and other downloads, go to

www.xerox.com

, click on the C

Cuussttoom

meerr SSuuppppoorrtt link, and search for your product.

Technical support via telephone is also available. In the U.S. or Canada, go to

www.xerox.com/supplies

. For other

countries or regions, go to or contact the place where you purchased the printer.

Xerox

B225/B235 Multifunction Printer User Guide

293

Troubleshoot a problem

Summary of Contents for B235

Page 1: ...VERSION 2 1 AUGUST 2022 702P08892 Xerox B225 B235 Multifunction Printer User Guide...

Page 2: ...McAfee ePO are trademarks or registered trademarks of McAfee Inc in the United States and other countries Microsoft Windows Vista Windows Windows Server and OneDrive are registered trademarks of Micro...

Page 3: ...s 28 Supported paper types 30 Supported paper weights 31 3 Set up install and configure 33 Selecting a location for the printer 34 Attaching cables 36 Finding the IP Address of the Printer 38 Setting...

Page 4: ...tivating the Wi Fi network 70 Checking the printer connectivity 70 Printing the Menu Settings Page 71 4 Secure the printer 73 Erasing printer memory 74 Restoring factory default settings 75 Statement...

Page 5: ...2 Sending an Email 103 Using the Control Panel 103 Using a Shortcut Number 103 8 Fax 105 Using the automatic document feeder and scanner glass 106 Sending a Fax 107 Using the Control Panel 107 Schedul...

Page 6: ...About This Printer 135 Print 137 Layout 137 Setup 138 Quality 139 PDF 139 PostScript 140 PCL 140 Image 142 Paper 143 Tray Configuration 143 Media Configuration 143 Copy 146 Copy Defaults 146 Fax 148...

Page 7: ...cuts 194 Fax 195 Network 195 Supplies Plan 196 Plan Activation 196 Plan Conversion 196 Subscription Service 196 Troubleshooting 197 11 Maintain the Printer 199 Checking the Status of Supplies 200 Conf...

Page 8: ...ng Jams 262 Avoiding Jams 262 Identifying Jam Locations 263 Paper Jam in the Tray 264 Paper Jam in the Front Door 265 Paper Jam in the Rear Door 268 Paper Jam in the Duplex Unit 269 Paper Jam in the S...

Page 9: ...NERGY STAR 296 Temperature Information 297 Informaci n de la energ a de M xico 297 Laser Notice 297 Power 297 Telecommunication Regulatory Notices 299 Regulatory Notices for Wireless Products 301 Fede...

Page 10: ...10 Xerox B225 B235 Multifunction Printer User Guide Contents...

Page 11: ...ventions 12 Product Statements 13 Maintenance Safety 16 Consumable Information 17 Your printer and the recommended supplies have been designed and tested to meet strict safety requirements Attention t...

Page 12: ...T TI IA AL L I IN NJ JU UR RY Y Indicates a risk of injury C CA AU UT TI IO ON N S SH HO OC CK K H HA AZ ZA AR RD D Indicates a risk of electrical shock C CA AU UT TI IO ON N H HO OT T S SU UR RF FA A...

Page 13: ...TI IO ON N S SH HO OC CK K H HA AZ ZA AR RD D To avoid the risk of electrical shock do not place or use this product near water or wet locations C CA AU UT TI IO ON N S SH HO OC CK K H HA AZ ZA AR RD...

Page 14: ...ng over thresholds and breaks in flooring If the printer does not have a caster base but is configured with optional trays or output options then remove the output options and lift the printer off the...

Page 15: ...rts Refer service or repairs other than those described in the user documentation to a service representative This product uses a printing process that heats the print media and the heat may cause the...

Page 16: ...stomer service items are not located behind these covers In case of a Dry Ink or Toner Spill use a broom or a wet cloth to wipe off spilled dry ink or toner Sweep slowly to minimize generation of dust...

Page 17: ...he cartridge This can increase the risk of skin or eye contact Store all consumables in accordance with the instructions given on the package or container Keep all consumables away from the reach of c...

Page 18: ...18 Xerox B225 B235 Multifunction Printer User Guide Safety...

Page 19: ...ut the printer This chapter contains Printer configuration 20 Using the control panel 21 Customizing the home screen 23 Changing the language of the keyboard on the display 24 Understanding the status...

Page 20: ...ADF input tray 3 ADF output tray 4 Standard output tray 5 Power button 6 Manual feeder 7 250 sheet tray 8 Control panel Note The appearance may vary depending on your printer model 20 Xerox B225 B235...

Page 21: ...ght arrow button Scroll through menus or move between screens and menu options Increase the numeric value of a setting 5 5 Indicator light Check the status of the printer 6 6 Home button Go to the hom...

Page 22: ...CO ON NT TR RO OL L P PA AN NE EL L P PA AR RT T F FU UN NC CT TI IO ON N 1 1 Home button Go to the home screen 2 2 Back button Return to the previous screen 3 3 Start button Start a job depending on...

Page 23: ...et tt tiin ng gs s D De ev viic ce e V Viis siib blle e H Ho om me e S Sc cr re ee en n I Ic co on ns s 2 Select the icons that you want to appear on the home screen 3 Apply the changes Xerox B225 B2...

Page 24: ...nge the language of the keyboard in printer tasks that require alphanumeric input such as e mail or scan 1 Touch the input field 2 On the keyboard touch and hold the language key 3 Select a language 2...

Page 25: ...ST TA AT TU US S Off The printer is off or in Sleep mode Green The printer is on or ready Blinking green The printer is processing data Blinking red The printer requires user intervention T To ou uc c...

Page 26: ...feeding problems Curl can occur after the paper passes through the printer where it is exposed to high temperatures Storing paper unwrapped in hot humid cold or dry conditions can contribute to paper...

Page 27: ...an 2 3 mm 0 9 in such as optical character recognition OCR forms In some cases registration can be adjusted with a software application to successfully print on these forms Coated papers erasable bond...

Page 28: ...carton and wrapper help keep the paper clean dry and flat SUPPORTED PAPER SIZES Paper less than 210 mm 8 3 in wide always prints at reduced speed Use the manual feeder when printing on paper less tha...

Page 29: ...x 13 4 in X X H Ha ag ga ak kii 100 x 148 mm 3 94 x 5 83 in X X X X X X S St ta at te em me en nt t 139 7 x 215 9 mm 5 5 x 8 5 in X X E Ex xe ec cu ut tiiv ve e 184 2 x 266 7 mm 7 25 x 10 5 in X X L L...

Page 30: ...X X X X X X C C5 5 E En nv ve ello op pe e 162 x 229 mm 6 38 x 9 01 in X X X X X X B B5 5 E En nv ve ello op pe e 176 x 250 mm 6 93 x 9 84 in X X X X X X U Un niiv ve er rs sa all E En nv ve ello op...

Page 31: ...re ep pr riin nt te ed d C Co ollo or re ed d p pa ap pe er r L Liig gh ht t H He ea av vy y R Re ec cy yc clle ed d SUPPORTED PAPER WEIGHTS 2 25 50 0 S SH HE EE ET T T TR RA AY Y M MA AN NU UA AL L...

Page 32: ...32 Xerox B225 B235 Multifunction Printer User Guide Learn about the printer...

Page 33: ...34 Attaching cables 36 Finding the IP Address of the Printer 38 Setting up the printer to fax 39 Configuring Device Sounds Settings 45 Configuring the Email SMTP Settings 46 Loading paper and specialt...

Page 34: ...low in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee 156 standard Provide a flat sturdy and stable surface Keep the printer Clean dry and free of dust Awa...

Page 35: ...4 Front 550 mm 22 in The minimum space needed in front of the printer is 76 mm 3 in 5 Left side 200 mm 8 in Xerox B225 B235 Multifunction Printer User Guide 35 Set up install and configure...

Page 36: ...ly a 26 AWG or larger telecommunications RJ 11 cord when connecting this product to the public switched telephone network For users in Australia the cord must be approved by the Australian Communicati...

Page 37: ...ON N 3 3 Ethernet port Connect the printer to a network 4 4 USB printer port Connect the printer to a computer 5 5 Power cord socket Connect the printer to a properly grounded electrical outlet Xerox...

Page 38: ...en the Home Screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server temporarily disable it to load the Web page correctly 38...

Page 39: ...other fax modes go to S Se et tt tiin ng gs s F Fa ax x F Fa ax x S Se et tu up p These instructions apply only to some printer models Before using the wizard make sure that the printer firmware is up...

Page 40: ...duct or make any electrical or cabling connections such as the power cord fax feature or telephone during a lightning storm C CA AU UT TI IO ON N S SH HO OC CK K H HA AZ ZA AR RD D To avoid the risk o...

Page 41: ...matically Set the printer to pick up calls two rings after the answering machine For example if the answering machine picks up calls after four rings then set the printer Rings to Answer setting to 6...

Page 42: ...r Do not remove the adapter plug from the telephone port of the printer if you are connecting to a serial or cascaded telephone system Connecting the printer to a non RJ11 wall jack 1 Connect one end...

Page 43: ...iin ng gs s F Fa ax x F Fa ax x S Se et tu up p F Fa ax x R Re ec ce eiiv ve e S Se et tt tiin ng gs s A Ad dm miin n C Co on nt tr ro olls s A An ns sw we er r O On n For non touch screen printer mod...

Page 44: ...l navigate to S Se et tt tiin ng gs s F Fa ax x F Fa ax x S Se et tu up p S Sp pe ea ak ke er r S Se et tt tiin ng gs s For non touch screen printer models press to navigate through the settings 2 Do...

Page 45: ...At the Status Supplies screen touch D De ev viic ce e S So ou un nd ds s O On n The Device Sounds screen appears 3 From the Device Sounds screen you can enable or disable the following sound settings...

Page 46: ...provider and ask for the Primary SMTP Gateway Primary SMTP Gateway Port Use SSL TLS and SMTP Server Authentication settings 4 Touch O OK K USING THE SETTINGS MENU IN THE PRINTER 1 From the home scree...

Page 47: ...U UE E Primary SMTP Gateway smtp gmail com Primary SMTP Gateway Port 587 Note The port number can be different according to the Primary SMTP Gateway For example it can be 25 465 or 587 Use SSL TLS Req...

Page 48: ...Gateway smtp office365 com Primary SMTP Gateway Port 587 Use SSL TLS Required Require Trusted Certificate Disabled Reply Address Your email address SMTP Server Authentication Login Plain Device Initi...

Page 49: ...SE ET TT TI IN NG G V VA AL LU UE E Primary SMTP Gateway smtp mail me com Primary SMTP Gateway Port 587 Use SSL TLS Required Require Trusted Certificate Disabled Reply Address Your email address SMTP...

Page 50: ...equired Require Trusted Certificate Disabled Reply Address Your email address SMTP Server Authentication Login Plain Device Initiated E mail Use Device SMTP Credentials Device UserID Your email addres...

Page 51: ...ET TT TI IN NG G V VA AL LU UE E Primary SMTP Gateway smtp qq com Primary SMTP Gateway Port 587 Use SSL TLS Required Require Trusted Certificate Disabled Reply Address Your email address SMTP Server...

Page 52: ...ervice from the NetEase Mail home page click S Se et tt tiin ng gs s P PO OP P3 3 S SM MT TP P I IM MA AP P then enable either I IM MA AP P S SM MT TP P s se er rv viic ce e or P PO OP P3 3 S SM MT TP...

Page 53: ...ddress Device Password Authorization password Note The authorization password is provided when IMAP SMTP service or POP3 SMTP service is enabled Sohu Mail Note Make sure that the SMTP service is enabl...

Page 54: ...teway Port 587 Use SSL TLS Required Require Trusted Certificate Disabled Reply Address Your email address SMTP Server Authentication Login Plain Device Initiated Email Use Device SMTP Credentials Devi...

Page 55: ...at the paper size setting in the duplex unit is set to A4 For two sided printing on letter legal Oficio or folio size paper make sure that the paper size setting in the duplex unit is set to Letter CO...

Page 56: ...inst the paper Load letterhead facedown with the top edge of the sheet toward the front of the tray for one sided printing Load letterhead faceup with the bottom edge of the sheet toward the front of...

Page 57: ...faceup Load letterhead with the printable side faceup and the top edge entering the printer first for one sided printing Load letterhead with the printable side facedown and the top edge entering the...

Page 58: ...d de ed d 3 At the License Agreement click A Ag gr re ee e 4 From the list of discovered printers select your printer When you install print drivers for a network printer if your printer does not appe...

Page 59: ...ha ar re e P Pr riin nt te er r contact your system administrator 13 To send a test page to the printer click P Pr riin nt t a a t te es st t p pa ag ge e 14 Click F Fiin niis sh h Installing the Pri...

Page 60: ...ick O OK K 8 From the list of discovered printers select your printer then click N Ne ex xt t 9 If your printer does not appear in the list of discovered printers a Click the N Ne et tw wo or rk k P P...

Page 61: ...nter the IP address of the printer 7 In the Name field enter a name for the printer 8 From the Use list choose S Se elle ec ct t a a d dr riiv ve er r t to o u us se e 9 From the printer software list...

Page 62: ...printers 1 Open a Web browser then type the printer IP address in the address field View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by p...

Page 63: ...sy Assist app To install and use the Xerox Easy Assist app do the following 1 To watch a helpful video to unpack your printer scan the QR Code from the packaging box or the Installation Guide that cam...

Page 64: ...pear on the control panel When prompted type the Wi Fi Direct SSID Name and Password for your printer The printer and the app are connected through Wi Fi Direct 8 Scan the second QR Code through the X...

Page 65: ...p pp po or rt t You can request support and find solutions for printer related problems through the Xerox Easy Assist app In the app select your printer then touch S Su up pp po or rt t It connects yo...

Page 66: ...ugh Wi Fi Direct If your printer is already set up on your network and the Initial Setup Wizard is complete through the XEA app you can add the printer directly to the list of My Printers You can see...

Page 67: ...et tw wo or rk k P Po or rt ts s W Wiir re elle es ss s S Se et tu up p O On n P Pr riin nt te er r P Pa an ne ell For non touch screen printer models press to navigate through the settings 2 Select...

Page 68: ...ly disable it to load the web page correctly 4 Access the WPS settings For more information see the documentation that came with your access point 5 Enter the eight digit PIN and then save the changes...

Page 69: ...o to the settings menu 2 Enable W Wii F Fii and then tap W Wii F Fii D Diir re ec ct t 3 Select the printer Wi Fi Direct name 4 Confirm the connection on the printer control panel Connecting Using Wi...

Page 70: ...its previous network after disconnecting from the Wi Fi Direct connection DEACTIVATING THE WI FI NETWORK 1 From the printer control panel navigate to S Se et tt tiin ng gs s N Ne et tw wo or rk k P Po...

Page 71: ...gate to S Se et tt tiin ng gs s R Re ep po or rt ts s M Me en nu u S Se et tt tiin ng gs s P Pa ag ge e For non touch screen printer models press to navigate through the settings Xerox B225 B235 Multi...

Page 72: ...72 Xerox B225 B235 Multifunction Printer User Guide Set up install and configure...

Page 73: ...Xerox B225 B235 Multifunction Printer User Guide 73 4 Secure the printer This chapter contains Erasing printer memory 74 Restoring factory default settings 75 Statement of Volatility 76...

Page 74: ...v viic ce e M Ma aiin nt te en na an nc ce e O Ou ut t o of f S Se er rv viic ce e E Er ra as se e S Sa an niit tiiz ze e a allll iin nf fo or rm ma at tiio on n o on n n no on nv vo olla at tiille e...

Page 75: ...D De ev viic ce e R Re es st to or re e F Fa ac ct to or ry y D De ef fa au ullt ts s For non touch screen printer models press to navigate through the settings 2 Select R Re es st to or re e a allll...

Page 76: ...s of non volatile memory EEPROM and NAND flash memory Both types are used to store operating system device settings and network information Erase the content of any installed printer memory in the fol...

Page 77: ...Printing from a Mobile Device 79 Printing from a flash drive 80 Supported flash drives and file types 81 Configuring confidential jobs 82 Printing confidential and other held jobs 83 Printing a font s...

Page 78: ...opes set the paper size and type in the printer before printing the document 1 From the document that you are trying to print open the Print dialog 2 If necessary adjust the settings 3 Print the docum...

Page 79: ...are connected to the same network If the network has multiple wireless hubs then make sure that both devices are connected to the same subnet This application is supported only in some Apple devices 1...

Page 80: ...other print jobs then Busy appears on the display 2 Select the document that you want to print If necessary configure other print settings 3 Print the document To print another document select U US SB...

Page 81: ...NY Attache 16GB and 32GB The printer supports high speed flash drives with full speed standard Flash drives must support the File Allocation Table FAT system FILE TYPES Documents PDF version 1 7 or ea...

Page 82: ...ype the printer IP address in the address field View the printer IP address on the home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are us...

Page 83: ...he print job configure the settings P Pr riin nt t Note For non touch screen printer models press to navigate through the settings FOR MACINTOSH USERS U Us siin ng g A Aiir rP Pr riin nt t 1 With a do...

Page 84: ...avigate to H He elld d j jo ob bs s select your computer name C Co on nf fiid de en nt tiia all select the print job enter the PIN P Pr riin nt t For non touch screen printer models press to navigate...

Page 85: ...to S Se et tt tiin ng gs s R Re ep po or rt ts s P Pr riin nt t P Pr riin nt t F Fo on nt ts s For non touch screen printer models press to navigate through the settings 2 Select P PC CL L F Fo on nt...

Page 86: ...iin ng gs s P Pr riin nt t L La ay yo ou ut t S Se ep pa ar ra at to or r S Sh he ee et ts s B Be et tw we ee en n C Co op piie es s For non touch screen printer models press to navigate through the s...

Page 87: ...Ca an nc ce ell J Jo ob b 2 Select a print job to cancel FROM THE COMPUTER 1 Depending on the operating system do either of the following Open the printers folder and then select your printer From th...

Page 88: ...t tt tiin ng gs s P Pr riin nt t Q Qu ua alliit ty y T To on ne er r D Da ar rk kn ne es ss s For non touch screen printer models press to navigate through the settings 2 Adjust the setting 3 Apply th...

Page 89: ...e automatic document feeder and scanner glass 90 Making Copies 91 Copying photos 92 Copying on letterhead 93 Copying on Both Sides of the Paper 94 Reducing or enlarging copies 95 Copying multiple page...

Page 90: ...aceup For multiple page documents make sure to align the leading edge before loading Make sure to adjust the ADF guides to match the width of the paper that you are loading Use the scanner glass for s...

Page 91: ...the output have the same paper size 2 From the control panel navigate to C Co op py y specify the number of copies For non touch screen printer models press to navigate through the settings If necessa...

Page 92: ...2 From the control panel navigate to C Co op py y C Co on nt te en nt t T Ty yp pe e P Ph ho ot to o For non touch screen printer models press to navigate through the settings 3 Copy the document 92 X...

Page 93: ...on touch screen printer models press to navigate through the settings 3 Select C Co op py y T To o and then select the paper source that contains the letterhead If you loaded the letterhead into the m...

Page 94: ...ADF tray or on the scanner glass 2 From the control panel navigate to C Co op py y S Siid de es s For non touch screen printer models press to navigate through the settings 3 Adjust the setting 4 Cop...

Page 95: ...navigate to C Co op py y S Sc ca alle e specify a scale value For non touch screen printer models press to navigate through the settings Note Changing the size of the original document or output after...

Page 96: ...y or on the scanner glass 2 From the control panel navigate to C Co op py y P Pa ag ge es s p pe er r S Siid de e For non touch screen printer models press to navigate through the settings 3 Adjust th...

Page 97: ...he scanner glass 2 From the control panel navigate to C Co op py y C Co olllla at te e O On n 1 1 2 2 1 1 2 2 1 1 2 2 For non touch screen printer models press to navigate through the settings 3 Copy...

Page 98: ...r model do either of the following From the home screen touch C Co op py y I ID D C Co op py y From the control panel navigate to I ID D C Ca ar rd d C Co op py y 3 If necessary adjust the settings 4...

Page 99: ...The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the web page correctly 2 Click S Sh ho o...

Page 100: ...100 Xerox B225 B235 Multifunction Printer User Guide Copy...

Page 101: ...Xerox B225 B235 Multifunction Printer User Guide 101 7 Email This chapter contains Using the automatic document feeder and scanner glass 102 Sending an Email 103...

Page 102: ...ceup For multiple page documents make sure to align the leading edge before loading Make sure to adjust the ADF guides to match the width of the paper that you are loading Use the scanner glass for si...

Page 103: ...the printer IP address on the home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to lo...

Page 104: ...104 Xerox B225 B235 Multifunction Printer User Guide Email...

Page 105: ...ing the automatic document feeder and scanner glass 106 Sending a Fax 107 Scheduling a fax 108 Creating a fax destination shortcut 109 Changing the fax resolution 110 Adjusting the fax darkness 111 Pr...

Page 106: ...aceup For multiple page documents make sure to align the leading edge before loading Make sure to adjust the ADF guides to match the width of the paper that you are loading Use the scanner glass for s...

Page 107: ...ocument into the automatic document feeder input tray or on the scanner glass 2 From the home screen touch F Fa ax x then enter the required information Adjust the settings as needed 3 Fax the documen...

Page 108: ...l document into the ADF tray or on the scanner glass 2 From the home screen touch F Fa ax x T To o enter the fax number D Do on ne e 3 Touch S Se en nd d T Tiim me e configure the date and time and th...

Page 109: ...screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the web page correctly 2 Click S...

Page 110: ...oad an original document into the ADF tray or on the scanner glass 2 From the control panel touch F Fa ax x R Re es so ollu ut tiio on n 3 Select a setting 4 Fax the document 110 Xerox B225 B235 Multi...

Page 111: ...al document into the Automatic Document Feeder input tray or on the scanner glass 2 From the control panel touch F Fa ax x D Da ar rk kn ne es ss s 3 Select a setting 4 Fax the document Xerox B225 B23...

Page 112: ...1 From the control panel touch S Se et tt tiin ng gs s R Re ep po or rt ts s F Fa ax x 2 Select F Fa ax x J Jo ob b L Lo og g or F Fa ax x C Ca allll L Lo og g 112 Xerox B225 B235 Multifunction Print...

Page 113: ...e to S Se et tt tiin ng gs s F Fa ax x F Fa ax x S Se et tu up p F Fa ax x R Re ec ce eiiv ve e S Se et tt tiin ng gs s A Ad dm miin n C Co on nt tr ro olls s 2 Set Block No Name Fax to O On n Xerox B...

Page 114: ...ers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the web page correctly 2 Click S Se et tt tiin ng gs s F Fa ax x F Fa ax x S Se et...

Page 115: ...and then type the printer IP address in the address field View the printer IP address on the home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If...

Page 116: ...116 Xerox B225 B235 Multifunction Printer User Guide Fax...

Page 117: ...Printer User Guide 117 9 Scan This chapter contains Using the automatic document feeder and scanner glass 118 Scanning to a Computer 119 Scanning to a flash drive 120 Scanning to an FTP server 121 Sca...

Page 118: ...aceup For multiple page documents make sure to align the leading edge before loading Make sure to adjust the ADF guides to match the width of the paper that you are loading Use the scanner glass for s...

Page 119: ...hat the printer is added to the computer For more information refer to Installing the Software 1 Load an original document into the automatic document feeder or on the scanner glass 2 From the compute...

Page 120: ...ocument to a folder touch S Sc ca an n t to o select a folder and then touch S Sc ca an n H He er re e If the USB Drive screen does not appear then touch U US SB B D Dr riiv ve e on the control panel...

Page 121: ...able it to load the web page correctly b Click S Sh ho or rt tc cu ut ts s A Ad dd d S Sh ho or rt tc cu ut t c From the Shortcut Type menu select F FT TP P and then configure the settings d Apply the...

Page 122: ...oad the web page correctly b Click S Sh ho or rt tc cu ut ts s A Ad dd d S Sh ho or rt tc cu ut t c From the Shortcut Type menu select N Ne et tw wo or rk k F Fo olld de er r and then configure the se...

Page 123: ...er User Guide 123 10 Use printer menus This chapter contains Menu Map 124 Device 126 Print 137 Paper 143 Copy 146 Fax 148 E mail 155 FTP 160 USB Drive 164 Network Ports 168 Security 187 Reports 194 Su...

Page 124: ...ive Print N Ne et tw wo or rk k P Po or rt ts s Network Overview Wireless Wi Fi Direct AirPrint Mobile Services Management Ethernet TCP IP SNMP IPSec 802 1x LPD Configuration HTTP FTP Settings USB Res...

Page 125: ...Test Pages Cleaning the Scanner 1 In some printer models this menu can be configured from the Embedded Web Server only 2 Available only in some printer models Xerox B225 B235 Multifunction Printer Use...

Page 126: ...are to appear D Diis sp plla ay ye ed d iin nf fo or rm ma at tiio on n Display Text 1 IP Address Display Text 2 Custom Text 1 Custom Text 2 Specify the information to appear on the home screen D Da a...

Page 127: ...ss to only one page at a time D De ev viic ce e S So ou un nd ds s Note The Device Sounds icon is available only in some printer models M Mu ut te e A Allll S So ou un nd ds s On Off Disable and ignor...

Page 128: ...side or two sides of the paper P Pr riin nt t Pages per Side Off 2 pages per side 3 pages per side 4 pages per side 6 pages per side 9 pages per side 12 pages per side 16 pages per side Print multipl...

Page 129: ...the password to connect to the VNC client server Note This menu item appears only if Authentication Type is set to Standard Authentication Note An asterisk next to a value indicates the factory defau...

Page 130: ...to check for jammed paper automatically E Er rr ro or r P Pr re ev ve en nt tiio on n Auto Continue Disabled Enabled 5 seconds Auto Continue Time Let the printer continue processing or printing a job...

Page 131: ...b after resolving a paper jam Note An asterisk next to a value indicates the factory default setting POWER MANAGEMENT M ME EN NU U I IT TE EM M D DE ES SC CR RI IP PT TI IO ON N S Slle ee ep p M Mo od...

Page 132: ...ver mode of the printer to improve its compatibility with a personal computer U US SB B C Co on nf fiig gu ur ra at tiio on n USB Scan to Local On Off Set whether the USB device driver enumerates as a...

Page 133: ...ote This menu item appears only in some printer models P Pr riin nt te er r E Em mu ulla at tiio on ns s Emulator Security Page Timeout 60 Set the page timeout during emulation P Pr riin nt te er r E...

Page 134: ...e home screen for a length of time equal to the Screen Timeout setting Note This menu item appears only in some printer models S Sc ca an nn ne er r C Co on nf fiig gu ur ra at tiio on n Scanner Manua...

Page 135: ...d shortcuts that are stored in the printer Note Erase all shortcuts and shortcut settings is available only in some printer models VISIBLE HOME SCREEN ICONS M ME EN NU U D DE ES SC CR RI IP PT TI IO O...

Page 136: ...po or rt t C Co on nf fiig gu ur ra at tiio on n F Fiille e t to o U US SB B Export configuration files to a flash drive E Ex xp po or rt t C Co om mp pr re es ss se ed d L Lo og gs s t to o U US SB...

Page 137: ...pages of a print job stacked in sequence particularly when printing multiple copies of the job S Se ep pa ar ra at to or r S Sh he ee et ts s None Between Copies Between Jobs Between Pages Insert blan...

Page 138: ...UP M ME EN NU U I IT TE EM M D DE ES SC CR RI IP PT TI IO ON N P Pr riin nt te er r L La an ng gu ua ag ge e PCL Emulation PS Emulation Set the printer language Note Setting a printer language default...

Page 139: ...d output Note Resolution is determined in dots per inch or image quality T To on ne er r D Da ar rk kn ne es ss s Light Normal Dark Determine the lightness or darkness of text images H Ha allf ft to o...

Page 140: ...c ck k P PS S S St ta ar rt tu up p M Mo od de e Off On Disable the SysStart file W Wa aiit t T Tiim me eo ou ut t Disabled Enabled Enable the printer to wait for more data before canceling a print jo...

Page 141: ...S factory default setting 64 is the international factory default setting P PC CL L5 5 M Miin niim mu um m L Liin ne e W Wiid dt th h 1 30 2 Set the initial minimum stroke width of any job printed in...

Page 142: ...e When set to On this menu item overrides the scaling and orientation settings for the image I In nv ve er rt t Off On Invert bitonal monochrome images Note This menu item does not apply to GIF or JPE...

Page 143: ...letter when loading letter and letter size jobs on A4 paper size when loading A4 All Listed substitutes Letter A4 Note An asterisk next to a value indicates the factory default setting MEDIA CONFIGURA...

Page 144: ...a value indicates the factory default setting Custom Scan Sizes M ME EN NU U I IT TE EM M D DE ES SC CR RI IP PT TI IO ON N C Cu us st to om m S Sc ca an n S Siiz ze e x x Scan Size Name Width 1 8 50...

Page 145: ...I IP PT TI IO ON N Plain Paper Card Stock Recycled Labels Bond Envelope Letterhead Preprinted Colored Paper Light Heavy Specify the texture weight and orientation of the paper loaded Xerox B225 B235 M...

Page 146: ...e e B Bo or rd de er rs s Off On Place a border around each image when printing multiple pages on a single page C Co olllla at te e Off 1 1 1 2 2 2 On 1 2 1 2 1 2 Print multiple copies in sequence C C...

Page 147: ...the output B Ba ac ck kg gr ro ou un nd d R Re em mo ov va all Level 4 to 4 0 Adjust the amount of background visible on a scanned image S Sc ca an n E Ed dg ge e t to o E Ed dg ge e Off On Allow edge...

Page 148: ...number M Me em mo or ry y U Us se e All receive Mostly receive Equal Mostly send All send Set the amount of internal printer memory allocated for faxing Note This menu item prevents memory buffer con...

Page 149: ...age Note A higher resolution increases fax transmission time and requires higher memory O Or riig giin na all S Siiz ze e List of paper sizes Mixed Sizes Specify the size of the original document O Or...

Page 150: ...t Note An asterisk next to a value indicates the factory default setting A Ad dm miin n C Co on nt tr ro olls s M ME EN NU U I IT TE EM M D DE ES SC CR RI IP PT TI IO ON N A Au ut to om ma at tiic c R...

Page 151: ...a ax xe es s t to o M Mo on no o F Fa ax xe es s On Off Convert all outgoing color faxes to black and white C Co on nf fiir rm m F Fa ax x N Nu um mb be er r On Off Ask the user to confirm the fax num...

Page 152: ...to a value indicates the factory default setting A Ad dm miin n C Co on nt tr ro olls s M ME EN NU U I IT TE EM M D DE ES SC CR RI IP PT TI IO ON N E En na ab blle e F Fa ax x R Re ec ce eiiv ve e On...

Page 153: ...33600 14400 9600 4800 2400 Set the maximum speed for transmitting fax Note An asterisk next to a value indicates the factory default setting Fax Log settings M ME EN NU U I IT TE EM M D DE ES SC CR R...

Page 154: ...E En na ab blle e C Ca allll L Lo og g On Off View a summary of fax dialing history Note An asterisk next to a value indicates the factory default setting Speaker settings M ME EN NU U I IT TE EM M D...

Page 155: ...e SMTP server does not respond R Re ep plly y A Ad dd dr re es ss s Specify a reply address in the e mail A Allw wa ay ys s u us se e S SM MT TP P d de ef fa au ullt t R Re ep plly y A Ad dd dr re es...

Page 156: ...ec ct t Specify the e mail subject and message M Me es ss sa ag ge e F Fiille e N Na am me e Specify the filename for the scanned image F Fo or rm ma at t PDF pdf TIFF tif JPEG jpg Specify the file f...

Page 157: ...solution of the scanned image D Da ar rk kn ne es ss s 1 9 5 Adjust the darkness of the scanned image O Or riie en nt ta at tiio on n Portrait Landscape Specify the orientation of the original documen...

Page 158: ...ma aiill S Siiz ze e 0 65535 0 Set the allowable file size for each e mail S Siiz ze e E Er rr ro or r M Me es ss sa ag ge e Specify an error message that the printer sends when an e mail exceeds its...

Page 159: ...o ow w S Sa av ve e a as s S Sh ho or rt tc cu ut t On Off Save e mail addresses as shortcuts Note When set to Off the Save As Shortcut button does not appear on the e mail Destination screen R Re es...

Page 160: ...Set the PDF format for the scanned image Note Archival Version and Archival PDF A appear only if PDF Version is set to 1 4 C Co on nt te en nt t T Ty yp pe e Text Text Photo Photo Graphics Improve th...

Page 161: ...me e Specify the file name of the scanned image Note An asterisk next to a value indicates the factory default setting A Ad dv va an nc ce ed d I Im ma ag giin ng g M ME EN NU U I IT TE EM M D DE ES S...

Page 162: ...ndicates the factory default setting A Ad dm miin n C Co on nt tr ro olls s M ME EN NU U I IT TE EM M D DE ES SC CR RI IP PT TI IO ON N T Te ex xt t D De ef fa au ullt t 5 95 75 Set the quality of tex...

Page 163: ...IO ON N L Lo og g P Pa ap pe er r S So ou ur rc ce e Tray x 1 Specify the paper source for printing FTP logs Note An asterisk next to a value indicates the factory default setting Xerox B225 B235 Mul...

Page 164: ...ff On Set the PDF format for the scanned image Note Archival Version and Archival PDF A appear only if PDF Version is set to 1 4 C Co on nt te en nt t T Ty yp pe e Text Text Photo Photo Graphics Impro...

Page 165: ...the file name of the scanned image Note An asterisk next to a value indicates the factory default setting A Ad dv va an nc ce ed d I Im ma ag giin ng g M ME EN NU U I IT TE EM M D DE ES SC CR RI IP PT...

Page 166: ...of copies P Pa ap pe er r S So ou ur rc ce e Tray x 1 Manual Paper Manual Envelope Set the paper source for the print job C Co olllla at te e 1 1 1 2 2 2 1 2 3 1 2 3 Print multiple copies in sequence...

Page 167: ...ientation of a multiple page document when using Pages per Side P Pa ag ge es s p pe er r S Siid de e B Bo or rd de er r None Solid Print a border around each page image when using Pages per Side S Se...

Page 168: ...rv ve er r Start Reset all active network connections to the printer Note This setting removes all network configuration settings N Ne et tw wo or rk k J Jo ob b T Tiim me eo ou ut t Disabled Enabled...

Page 169: ...o or rk k to manually add a non advertised network When set to 802 1x RADIUS make sure to configure the 802 1x authentication settings to avoid network disconnection Note This menu item appears as Wir...

Page 170: ...de for the Pre Shared Key enter the password for the secure wireless connection When set to 802 1x RADIUS make sure to configure the 802 1x authentication settings to avoid network disconnection PMF i...

Page 171: ...oes not examine incoming data and uses the default printer language specified in the Setup menu P PS S S Sm ma ar rt tS Sw wiit tc ch h On Off Set the printer to switch automatically to PS emulation w...

Page 172: ...Ac cc ce ep pt t P Pu us sh h B Bu ut tt to on n R Re eq qu ue es st ts s Off On Accept requests to connect to the network automatically Note Accepting clients automatically is not secured Note An ast...

Page 173: ...en nt t For more information refer to Certificate Management C Co on nf fiid de en nt tiia all P Pr riin nt t S Se et tu up p For more information refer to Confidential Print Setup MOBILE SERVICES MAN...

Page 174: ...v6 in the printer I IP Pv v6 6 Enable DHCPv6 Off On Enable DHCPv6 in the printer I IP Pv v6 6 Stateless Address Auto configuration On Off Set the network adapter to accept the automatic IPv6 address c...

Page 175: ...PS S S Sm ma ar rt tS Sw wiit tc ch h On Off Set the printer to switch automatically to PS emulation when a print job requires it regardless of the default printer language This menu item is availabl...

Page 176: ...A Ad dd dr re es ss s Specify the current Domain Name System DNS server address B Ba ac ck ku up p D DN NS S Specify the backup DNS server addresses B Ba ac ck ku up p D DN NS S 2 2 B Ba ac ck ku up...

Page 177: ...in some printer models R Ra aw w P Pr riin nt t P Po or rt t 1 65535 9100 Specify a raw port number for printers connected on a network O Ou ut tb bo ou un nd d T Tr ra af ff fiic c M Ma ax xiim mu u...

Page 178: ...ph he er r L Liis st t Specify the cipher algorithms to use for the SSL or the TLS connections T TL LS Sv v1 1 3 3 S SS SL L C Ciip ph he er r L Liis st t TLS_AES_256_GCM_SHA384 TLS_AES_128_GCM_ SHA2...

Page 179: ...MP P V Ve er rs siio on n 3 3 Enabled Off On Context Name Set Read Write Credentials User Name Authentication Password Privacy Password Set Read only Credentials User Name Authentication Password Priv...

Page 180: ...Note This menu item appears only when Base Configuration is set to Compatibility P Pr ro op po os se ed d E En nc cr ry yp pt tiio on n M Me et th ho od d AES 3DES Specify an encryption method Note Th...

Page 181: ...ached to print servers M ME EN NU U I IT TE EM M D DE ES SC CR RI IP PT TI IO ON N A Ac ct tiiv ve e Off On Let the printer join networks that require authentication before allowing access Note An ast...

Page 182: ...the printer E En na ab blle e H HT TT TP PS S Off On Configure the Hypertext Transfer Protocol Secure HTTPS settings F Fo or rc ce e H HT TT TP PS S C Co on nn ne ec ct tiio on ns s Off On Force the p...

Page 183: ...specified in the Setup menu P PS S S Sm ma ar rt tS Sw wiit tc ch h Off On Set the printer to switch to PS emulation when a print job received through a USB port requires it regardless of the default...

Page 184: ...IVERSAL PRINT Universal Print is a cloud based print protocol that provides a simple and secure print solution for Microsoft 365 users Universal Print allows administrators to manage printers without...

Page 185: ...x Universal Print window appears Click C Co on nt tiin nu ue e and close the window Note For more information refer to the Embedded Web Server Administrator Guide M ME EN NU U I IT TE EM M D DE ES SC...

Page 186: ...Note Windows 11 supports PIN protected printing For example to protect your print you can use a 4 digit PIN between 0 and 9 186 Xerox B225 B235 Multifunction Printer User Guide Use printer menus...

Page 187: ...Security LOGIN METHODS Public Note This menu can be configured only from the Embedded Web Server Xerox B225 B235 Multifunction Printer User Guide 187 Use printer menus...

Page 188: ...rint Network Folder Scan Control access to the printer functions Note Flash Drive Print and Flash Drive Scan are available only in some printer models M Ma an na ag ge e P Pe er rm miis ss siio on ns...

Page 189: ...age access to the printer functions M Ma an na ag ge e G Gr ro ou up ps s P Pe er rm miis ss siio on ns s Add Group Import Access Controls Function Access Administrative Menus Device Management All Us...

Page 190: ...he print jobs for that user name and PIN are deleted C Co on nf fiid de en nt tiia all J Jo ob b E Ex xp piir ra at tiio on n Off 1 Hour 4 Hours 24 Hours 1 Week Set the expiration time for confidentia...

Page 191: ...with the same file name Note An asterisk next to a value indicates the factory default setting SCHEDULE USB DEVICES M ME EN NU U I IT TE EM M D DE ES SC CR RI IP PT TI IO ON N S Sc ch he ed du ulle es...

Page 192: ...U US SE E T TO O F Fo ollllo ow w L LD DA AP P R Re ef fe er rr ra alls s Off On Search the different servers in the domain for the logged in user account L LD DA AP P C Ce er rt tiif fiic ca at te e...

Page 193: ...controller board Enable Guest access gives anyone access to all aspects of the printer No Effect may make access to the printer impossible when the required security information is unavailable M Miin...

Page 194: ...t R Re ep po or rt t Print a report that contains the printer serial number and model name PRINT M ME EN NU U I IT TE EM M D DE ES SC CR RI IP PT TI IO ON N P Pr riin nt t F Fo on nt ts s PCL Fonts Pr...

Page 195: ...NU U I IT TE EM M D DE ES SC CR RI IP PT TI IO ON N N Ne et tw wo or rk k S Se et tu up p P Pa ag ge e Print a page that shows the configured network and wireless settings on the printer Note This me...

Page 196: ...the conversion process for the existing Supplies plan Contact your Xerox representative to get a Supplies Conversion Code Subscription Service plans are not offered in all geographic locations For mor...

Page 197: ...t Q Qu ua alliit ty y T Te es st t P Pa ag ge es s Print sample pages to identify and correct print quality defects C Clle ea an niin ng g t th he e S Sc ca an nn ne er r Print instructions on how to...

Page 198: ...198 Xerox B225 B235 Multifunction Printer User Guide Use printer menus...

Page 199: ...chapter contains Checking the Status of Supplies 200 Configuring Supply Notifications 201 Setting up e mail alerts 202 Viewing reports 203 Ordering Supplies 204 Replacing Supplies 205 Cleaning printer...

Page 200: ...ev viic ce e D De ev viic ce e S St ta at tiis st tiic cs s For non touch screen printer models press OK to select each menu to navigate through the settings 2 From the Supply Information section of t...

Page 201: ...ge correctly 2 Select an option If your printer has a control panel click S Se et tt tiin ng gs s O OK K D De ev viic ce e O OK K N No ot tiif fiic ca at tiio on ns s O OK K If your printer has a touc...

Page 202: ...uch as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the web page correctly 2 Click S Se et tt tiin ng gs s D De ev viic ce e N No ot tiif fiic ca at tiio on ns s...

Page 203: ...e to S Se et tt tiin ng gs s R Re ep po or rt ts s For non touch screen printer models press O OK K to navigate through the settings 2 Select the report that you want to view Xerox B225 B235 Multifunc...

Page 204: ...ty coverage Damage caused by the use of third party supplies is not covered by the warranty All life indicators are designed to function with Xerox supplies and can deliver unpredictable results if th...

Page 205: ...W Wa ar rn niin ng g To prevent damage from electrostatic discharge touch any exposed metal frame of the printer before accessing or touching interior areas of the printer 2 Remove the imaging unit Xe...

Page 206: ...dge from the imaging unit 4 Unpack the new toner cartridge 5 Shake the toner cartridge to redistribute the toner 6 Remove the seal and then remove the cover 206 Xerox B225 B235 Multifunction Printer U...

Page 207: ...7 Insert the new toner cartridge into the imaging unit 8 Insert the imaging unit 9 Close the door Xerox B225 B235 Multifunction Printer User Guide 207 Maintain the Printer...

Page 208: ...n ng g To prevent damage from electrostatic discharge touch any exposed metal frame of the printer before accessing or touching interior areas of the printer 2 Remove the used imaging unit 208 Xerox B...

Page 209: ...ose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems W Wa ar rn niin ng g Do not touch the photoconductor drum Doing so may affect...

Page 210: ...E EN NT TI IA AL L I IN NJ JU UR RY Y To avoid the risk of fire or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product an...

Page 211: ...THE SCANNER 1 Open the scanner cover 2 Using a damp soft lint free cloth wipe the following areas a ADF glass pad b Scanner glass pad Xerox B225 B235 Multifunction Printer User Guide 211 Maintain the...

Page 212: ...c ADF glass d Scanner glass 3 Close the scanner cover 212 Xerox B225 B235 Multifunction Printer User Guide Maintain the Printer...

Page 213: ...2 Select the amount of time before the printer enters Hibernate mode Make sure to wake the printer from Hibernate mode before sending a print job To wake the printer from Hibernate mode press the pow...

Page 214: ...en disconnect them before moving the printer If the printer has a caster base then carefully roll it to the new location Use caution when passing over thresholds and breaks in flooring If the printer...

Page 215: ...blems 216 Printing problems 217 The printer is not responding 254 Unable to read flash drive 256 Enabling the USB port 257 Network connection problems 258 Issues with supplies 261 Clearing Jams 262 Pa...

Page 216: ...r wrinkled paper Gray Background Horizontal light bands Incorrect margins Light print Mottled print and dots Paper curl Print crooked or skewed Repeating defects Solid black pages Text or images cut o...

Page 217: ...ing a genuine and supported Xerox toner cartridge If the cartridge is not supported then install a supported one b Print the document Is the printer printing blank or white pages Go to step 2 The prob...

Page 218: ...problem is solved S St te ep p 4 4 Replace the imaging unit Is the printer printing blank or white pages Refer to Contacting Customer Support The problem is solved Dark Print Note Before solving the...

Page 219: ...he document Is the print dark Go to step 3 The problem is solved S St te ep p 3 3 a Depending on your operating system specify the paper type from the Printing Preferences or Print dialog Make sure th...

Page 220: ...ved S St te ep p 7 7 a Remove and then insert the imaging unit Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Do no...

Page 221: ...a Check if the printer is using a genuine and supported Xerox toner cartridge If the cartridge is not supported then install a supported one b Print the document Are fine lines not printed correctly...

Page 222: ...panel navigate to S Se et tt tiin ng gs s T Tr ro ou ub blle es sh ho oo ot tiin ng g P Pr riin nt t Q Qu ua alliit ty y T Te es st t P Pa ag ge es s For non touch screen printer models press O OK K...

Page 223: ...the document Is the paper folded or wrinkled Go to step 3 The problem is solved S St te ep p 3 3 a Depending on your operating system specify the paper type from the Printing Preferences or Print dia...

Page 224: ...tiin ng gs s P Pr riin nt t Q Qu ua alliit ty y T To on ne er r D Da ar rk kn ne es ss s c Print the document Does gray background appear on prints Go to step 2 The problem is solved S St te ep p 2 2...

Page 225: ...ay cause print quality problems Do not touch the photoconductor drum under the imaging unit Doing so may affect the quality of future print jobs b Print the document Does gray background appear on pri...

Page 226: ...r r T Tr ra ay y C Co on nf fiig gu ur ra at tiio on n P Pa ap pe er r S Siiz ze e T Ty yp pe e b Print the document Are the margins correct The problem is solved Go to step 3 S St te ep p 3 3 a Depen...

Page 227: ...document Is the print light Go to step 2 The problem is solved S St te ep p 2 2 a Turn off the printer wait for about 10 seconds and then turn on the printer b Increase toner darkness From the control...

Page 228: ...ght Go to step 5 The problem is solved S St te ep p 5 5 a Remove the imaging unit Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light can cause print qua...

Page 229: ...fer to Contacting Customer Support S St te ep p 7 7 a Replace the toner cartridge b Print the document Is the print light Refer to Contacting Customer Support The problem is solved Mottled print and d...

Page 230: ...ort S St te ep p 3 3 a Check the status of the imaging unit From the control panel navigate to S Se et tt tiin ng gs s R Re ep po or rt ts s D De ev viic ce e D De ev viic ce e S St ta at tiis st tiic...

Page 231: ...sition for the paper loaded b Print the document Is the paper curled Go to step 4 The problem is solved S St te ep p 4 4 a Depending on your operating system specify the paper size and paper type from...

Page 232: ...ving the problem print the Print Quality Test Pages From the control panel navigate to S Se et tt tiin ng gs s T Tr ro ou ub blle es sh ho oo ot tiin ng g P Pr riin nt t Q Qu ua alliit ty y T Te es st...

Page 233: ...ed printing check if the paper size setting in the duplex unit is set correctly Letter legal Oficio or folio must be set to Letter b Print the document Is the print crooked or skewed Refer to Contacti...

Page 234: ...roblems Do not touch the photoconductor drum under the imaging unit Doing so may affect the quality of future print jobs b Print the document Is the printer printing solid black pages Go to step 3 The...

Page 235: ...panel navigate to S Se et tt tiin ng gs s T Tr ro ou ub blle es sh ho oo ot tiin ng g P Pr riin nt t Q Qu ua alliit ty y T Te es st t P Pa ag ge es s For non touch screen printer models press O OK K t...

Page 236: ...expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Do not touch the photoconductor drum under the imaging unit Doing so may a...

Page 237: ...is not supported then install a supported one b Print the document Does toner easily rub off Go to step 2 The problem is solved S St te ep p 2 2 a Depending on your operating system specify the paper...

Page 238: ...panel navigate to S Se et tt tiin ng gs s T Tr ro ou ub blle es sh ho oo ot tiin ng g P Pr riin nt t Q Qu ua alliit ty y T Te es st t P Pa ag ge es s For non touch screen printer models press O OK K t...

Page 239: ...imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Do not touch the photoconductor drum under the imaging unit Doing so may affect the q...

Page 240: ...one b Print the document Do vertical light bands appear on prints Go to step 2 The problem is solved S St te ep p 2 2 a Check the status of the toner cartridge From the control panel navigate to S Se...

Page 241: ...then install a supported one b Print the document Do vertical white lines appear on prints Go to step 2 The problem is solved S St te ep p 2 2 a Depending on your operating system specify the paper ty...

Page 242: ...nel navigate to S Se et tt tiin ng gs s T Tr ro ou ub blle es sh ho oo ot tiin ng g P Pr riin nt t Q Qu ua alliit ty y T Te es st t P Pa ag ge es s For non touch screen printer models press O OK K to...

Page 243: ...or more than 10 minutes Extended exposure to light may cause print quality problems Do not touch the photoconductor drum under the imaging unit Doing so may affect the quality of future print jobs b P...

Page 244: ...rol panel navigate to S Se et tt tiin ng gs s T Tr ro ou ub blle es sh ho oo ot tiin ng g P Pr riin nt t Q Qu ua alliit ty y T Te es st t P Pa ag ge es s For non touch screen printer models press O OK...

Page 245: ...imaging unit to direct light for more than 10 minutes Extended exposure to light can cause print quality problems Do not touch the photoconductor drum under the imaging unit Doing so may affect the q...

Page 246: ...for more than 10 minutes Extended exposure to light may cause print quality problems Do not touch the photoconductor drum under the imaging unit Doing so may affect the quality of future print jobs b...

Page 247: ...el navigate to S Se et tt tiin ng gs s T Tr ro ou ub blle es sh ho oo ot tiin ng g P Pr riin nt t Q Qu ua alliit ty y T Te es st t P Pa ag ge es s For non touch screen printer models press O OK K to n...

Page 248: ...73 in F Fu us se er r 78 1 mm 3 07 in 75 4 mm 2 97 in Does the distance between the repeating defects match any of the measurements Go to step 2 Take note of the distance and then refer to Contacting...

Page 249: ...1 Check if the ports are working and if the cables are securely connected to the computer and the printer For more information see the setup documentation that came with the printer 2 Print the docume...

Page 250: ...Tr ra ay y C Co on nf fiig gu ur ra at tiio on n P Pa ap pe er r S Siiz ze e T Ty yp pe e For non touch screen printer models press to navigate through the settings b Make sure that the settings matc...

Page 251: ...ii c Print the document Is the printer printing slow Go to step 4 The problem is solved S St te ep p 4 4 a From the control panel navigate to S Se et tt tiin ng gs s P Pr riin nt t Q Qu ua alliit ty y...

Page 252: ...nter printing slow S St te ep p 6 6 a Make sure that the printer settings for texture and weight match the paper being loaded From the control panel navigate to S Se et tt tiin ng gs s P Pa ap pe er r...

Page 253: ...is not overheating Allow the printer to cool down after a long print job Observe the recommended ambient temperature for the printer For more information see Selecting a location for the printer b Pri...

Page 254: ...breaker Is the electrical outlet turned off by a switch or breaker Turn on the switch or reset the breaker Go to step 3 S St te ep p 3 3 Check if the printer is on Is the printer on Go to step 4 Turn...

Page 255: ...responding The problem is solved Go to step 7 S St te ep p 7 7 Turn off the printer wait for about 10 seconds and then turn on the printer Is the printer responding The problem is solved Refer to Con...

Page 256: ...e other job S St te ep p 2 2 Check if the flash drive is supported For more information see Supported flash drives and file types Is the flash drive supported Go to step 3 Insert a supported flash dri...

Page 257: ...e et tt tiin ng gs s N Ne et tw wo or rk k P Po or rt ts s U US SB B E En na ab blle e U US SB B P Po or rt t For non touch screen printer models press to navigate through the settings Xerox B225 B235...

Page 258: ...ress field S St te ep p 3 3 Check if you are using a supported browser Internet Explorer version 11 or later Microsoft Edge Safari version 6 or later Google ChromeTM version 32 or later Mozilla Firefo...

Page 259: ...panel navigate to S Se et tt tiin ng gs s N Ne et tw wo or rk k P Po or rt ts s N Ne et tw wo or rk k O Ov ve er rv viie ew w A Ac ct tiiv ve e A Ad da ap pt te er r A Au ut to o For non touch screen...

Page 260: ...o navigate through the settings Is the correct wireless security mode selected Go to step 6 Go to step 5 S St te ep p 5 5 Select the correct wireless security mode Can the printer connect to the Wi Fi...

Page 261: ...riin nt t Q Qu ua alliit ty y T Te es st t P Pa ag ge es s NON XEROX SUPPLIES The printer has detected a non Xerox supply installed in the printer Your Xerox printer is designed to function best with...

Page 262: ...indicator Do not slide paper into the tray Load paper as shown in the illustration Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or envelopes...

Page 263: ...correctly on the computer or printer control panel Store paper according to manufacturer recommendations IDENTIFYING JAM LOCATIONS When Jam Assist is set to On the printer flushes blank pages or pages...

Page 264: ...x unit PAPER JAM IN THE TRAY 1 Remove the tray 2 Remove the jammed paper Note Make sure that all paper fragments are removed 3 Insert the tray 264 Xerox B225 B235 Multifunction Printer User Guide Trou...

Page 265: ...W Wa ar rn niin ng g To prevent damage from electrostatic discharge touch any exposed metal frame of the printer before accessing or touching interior areas of the printer Xerox B225 B235 Multifuncti...

Page 266: ...rect light for more than 10 minutes Extended exposure to light may cause print quality problems W Wa ar rn niin ng g Do not touch the photoconductor drum Doing so may affect the quality of future prin...

Page 267: ...f the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it Note Make sure that all paper fragments are removed 4 Insert the imaging unit...

Page 268: ...H HO OT T S SU UR RF FA AC CE E The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 2 Open the fuser access door 268 X...

Page 269: ...e duplex unit and then remove the jammed paper W Wa ar rn niin ng g To prevent damage from electrostatic discharge touch any exposed metal frame of the printer before accessing or touching interior ar...

Page 270: ...r fragments are removed 2 Lower the scanner PAPER JAM IN THE MANUAL FEEDER Remove the jammed paper Note Make sure that all paper fragments are removed PAPER JAM IN THE AUTOMATIC DOCUMENT FEEDER 1 Remo...

Page 271: ...any exposed metal frame of the printer before accessing or touching interior areas of the printer 3 Remove the jammed paper Note Ensure that all paper fragments are removed 4 Close the ADF cover 5 Ope...

Page 272: ...6 Remove the jammed paper Note Make sure that all paper fragments are removed 7 Close the scanner cover 272 Xerox B225 B235 Multifunction Printer User Guide Troubleshoot a problem...

Page 273: ...m is solved S St te ep p 2 2 a Make sure that paper type is set to Envelope From the control panel navigate to S Se et tt tiin ng gs s P Pa ap pe er r T Tr ra ay y C Co on nf fiig gu ur ra at tiio on...

Page 274: ...ent Is the document collated correctly The problem is solved Go to step 2 S St te ep p 2 2 a From the document that you are trying to print open the Print dialog and then select C Co olllla at te e b...

Page 275: ...e et tt tiin ng gs s P Pa ap pe er r T Tr ra ay y C Co on nf fiig gu ur ra at tiio on n P Pa ap pe er r S Siiz ze e T Ty yp pe e For non touch screen printer models press to navigate through the setti...

Page 276: ...s s J Ja am m C Co on nt te en nt t R Re ec co ov ve er ry y For non touch screen printer models press to navigate through the settings b In the Jam Recovery menu select O On n or A Au ut to o c Print...

Page 277: ...information see Updating Software Configuring the Email SMTP Settings CANNOT SEND E MAILS A AC CT TI IO ON N Y YE ES S N NO O S St te ep p 1 1 Make sure that the e mail SMTP settings are configured c...

Page 278: ...ck for a dial tone Call the fax number to check if it is working properly If you are using the On Hook Dial feature then turn up the volume to check if you hear a dial tone Can you hear a dial tone Go...

Page 279: ...of an ISDN terminal adapter For more information contact your ISDN provider If you are using DSL then connect to a DSL filter or router that supports analog use For more information contact your DSL p...

Page 280: ...and the telephone line b Disable call waiting and voice mail For more information contact your telephone company Can you send or receive a fax The problem is solved Go to step 7 S St te ep p 7 7 Scan...

Page 281: ...send faxes The problem is solved Go to step 2 S St te ep p 2 2 Set up the shortcut number properly Check if the shortcut number is set for the telephone number that you want to dial Dial the telephone...

Page 282: ...ax x F Fa ax x S Se et tu up p F Fa ax x R Re ec ce eiiv ve e S Se et tt tiin ng gs s R Riin ng gs s t to o A An ns sw we er r For non touch screen printer models press to navigate through the settin...

Page 283: ...is poor Is the fax print quality satisfactory The problem is solved Go to step 2 S St te ep p 2 2 Decrease the incoming fax transmission speed a From the control panel navigate to S Se et tt tiin ng...

Page 284: ...gate to S Se et tt tiin ng gs s R Re ep po or rt ts s N Ne et tw wo or rk k N Ne et tw wo or rk k S Se et tu up p P Pa ag ge e b Check the network status Is the printer connected to the network Go to...

Page 285: ...2 2 Note Make sure that the network folder path and format are correct For example server_ hostname foldername path where server_hostname is a fully qualified domain FQDN or IP address Is the network...

Page 286: ...s then select Network Folder c In the Share Path field type the network folder path If your share path is server_hostname foldername path then type server_hostname foldername path Make sure that you u...

Page 287: ...that the document or photo is loaded facedown on the upper left corner of the scanner glass b Copy the document or photo Is the document or photo copied correctly The problem is solved Go to step 2 S...

Page 288: ...destination folder b Make sure that the document or photo you want to scan is not open in another application c Resend the scan job Is the scan job successful The problem is solved Go to step 3 S St...

Page 289: ...o to step 2 S St te ep p 2 2 a Check the quality of the original document or photo b Adjust the scan quality settings c Copy the document or photo Is the copy quality satisfactory The problem is solve...

Page 290: ...ved Refer to Contacting Customer Support SCANNING TAKES TOO LONG OR FREEZES THE COMPUTER A AC CT TI IO ON N Y YE ES S N NO O Close all applications that are interfering with the scan Does scanning tak...

Page 291: ...efer to Contacting Customer Support ADJUSTING SCANNER REGISTRATION 1 From the control panel navigate to S Se et tt tiin ng gs s D De ev viic ce e M Ma aiin nt te en na an nc ce e C Co on nf fiig g M M...

Page 292: ...rint Quick Test page on the ADF tray and then select F Fr ro on nt t A AD DF F R Re eg giis st tr ra at tiio on n Note To align the front ADF registration place the test page faceup short edge first i...

Page 293: ...rted documentation drivers and other downloads go to www xerox com click on the C Cu us st to om me er r S Su up pp po or rt t link and search for your product Technical support via telephone is also...

Page 294: ...294 Xerox B225 B235 Multifunction Printer User Guide Troubleshoot a problem...

Page 295: ...Xerox B225 B235 Multifunction Printer User Guide 295 Regulatory Information This appendix contains Basic Regulations 296 Copy Regulations 305 Material Safety Data Sheets 308...

Page 296: ...ended for use in other applications STATIC SENSITIVITY NOTICE This symbol identifies static sensitive parts Do not touch the areas near these symbols without first touching a metal surface in an area...

Page 297: ...s never any human access to laser radiation above a Class I level during normal operation user maintenance or prescribed service conditions The printer has a non serviceable printhead assembly that co...

Page 298: ...p Mode Timeout can be modified between 1 minute and 120 minutes If the print speed is less than or equal to 30 pages per minute then you can set the timeout only up to 60 minutes Setting the Sleep Mod...

Page 299: ...se to an incoming call In most but not all areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs conta...

Page 300: ...fications techniques d Innovation Sciences et D veloppement conomique Canada Le num ro REN ringer equivalence number num ro d quivalence de sonnerie indique le nombre maximum d appareils pouvant tre c...

Page 301: ...itsteuertakte bertragen werden Zeitsteuertakte sind in analogen Leitungen in Deutschland m glicherweise nicht vorhanden Der Teilnehmer kann die Bereitstellung von Zeitsteuertakten veranlassen oder bei...

Page 302: ...cept any interference including interference that may cause undesired operation of the device Innovation Sciences et D veloppement conomique Canada Cet appareil est conforme aux normes RSS exemptes de...

Page 303: ...cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the...

Page 304: ...splatz vorgesehen Um st rende Reflexionen am Bildschirmarbeitsplatz zu vermeiden darf dieses Produkt nicht im unmittelbaren Gesichtsfeld platziert werden Importeur Xerox GmbH Hellersbergstra e 2 4 414...

Page 305: ...e done provided the reproduction of the document is performed for lawful purposes Postage Stamps canceled or uncanceled For philatelic purposes Postage Stamps may be photographed provided the reproduc...

Page 306: ...ney For more information about these provisions contact the Copyright Office Library of Congress Washington D C 20559 Ask for Circular R21 CANADA Parliament by stature has forbidden the reproduction o...

Page 307: ...all inclusive and no liability is assumed for its completeness or accuracy In case of doubt consult your solicitor OTHER COUNTRIES Copying certain documents may be illegal in your country Penalties of...

Page 308: ...ing your printer go to Web Address https safetysheets business xerox com en us United States and Canada 1 800 ASK XEROX 1 800 275 9376 Other markets send an email request to EHS Europe xerox com 308 X...

Page 309: ...ction Printer User Guide 309 Recycling and Disposal This appendix contains Product Disposal and Recycling 310 North America 311 Xerox Green World Alliance 312 Waste from Electrical and Electronic Equi...

Page 310: ...Do not dispose of the printer or supplies in the same manner as normal household waste Consult your local authorities for disposal and recycling options 310 Xerox B225 B235 Multifunction Printer User...

Page 311: ...Contact your Xerox representative 1 800 ASK XEROX to determine if this Xerox product is part of the program For more information about Xerox environmental programs go to https www xerox com en us abou...

Page 312: ...es returned to Xerox are either reused or de manufactured for recycling The boxes used to return the cartridges are also recycled To return Xerox cartridges for reuse or recycling do the following 1 G...

Page 313: ...cling options contact your local sales office INDIA E WASTE NOTICE This product including components consumables parts and spares complies with the India E Waste Rules and prohibits use of lead mercur...

Page 314: ...314 Xerox B225 B235 Multifunction Printer User Guide Recycling and Disposal...

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