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Xerox

®

B205 Multifunction Printer

User Guide

183

8

Troubleshooting

This chapter includes:

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Overview .......................................................................................................................................................................... 184

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General Troubleshooting .......................................................................................................................................... 190

•

Paper Jams ..................................................................................................................................................................... 195

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Printing Problems ......................................................................................................................................................... 205

•

Print-Quality Problems ............................................................................................................................................... 212

•

Copy and Scan Problems .......................................................................................................................................... 217

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Getting Help .................................................................................................................................................................. 219

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Summary of Contents for B205

Page 1: ...Version 1 0 august 2019 702P07600 Xerox B205 Multifunction Printer User Guide...

Page 2: ...AIX are registered trademarks of International Business Machines Corporation in the United States and or other countries McAfee ePolicy Orchestrator and McAfee ePO are trademarks or registered tradem...

Page 3: ...cations 25 Rear View 26 Control Panel Overview 27 Power Options 29 Powering On the Printer 29 Power Saver Mode 29 Powering Off the Printer 29 Introduction to Services 30 System Menus 31 Overview 31 Sy...

Page 4: ...USB Direct Connection 49 Installation Wizard 49 General Setup 50 General Setup Using the Printer Control Panel 50 General Setup Using Xerox CentreWare Internet Services 52 Network Settings 57 Configur...

Page 5: ...tosh Scanning 118 Linux Scanning 121 USB 123 USB Overview 123 Printing from a USB Flash Drive 123 Scanning to a USB Drive 124 Address Book 125 Address Book Overview 125 Adding or Editing Contacts in t...

Page 6: ...g Paper for Loading 156 Loading Tray 1 156 Using the Manual Feed Slot 157 Setting Paper Size and Type 161 Setting the Paper Size at the Control Panel 161 Setting the Paper Type at the Control Panel 16...

Page 7: ...Printing Problems 205 Common PostScript Problems 207 Common Windows Problems 208 Common Linux Problems 209 Common Macintosh Problems 211 Print Quality Problems 212 Controlling Print Quality 212 Solvin...

Page 8: ...User Interface 236 Software Verification Test 237 A Specifications Printer Specifications 240 Standard Configuration 240 Physical Specifications 241 Media Specifications 242 Feature Specifications 24...

Page 9: ...ety Certification 259 Material Safety Data 260 C Recycling and Disposal All Countries 262 North America 263 European Union 264 Domestic Household Environment 264 Professional Business Environment 264...

Page 10: ...erational Safety 13 Maintenance Safety 15 Printer Symbols 16 Environmental Health and Safety Contact Information 20 Your printer and the recommended supplies have been designed and tested to meet stri...

Page 11: ...o meet strict safety requirements These include safety agency evaluation and certification and compliance with electromagnetic regulations and established environmental standards The safety and enviro...

Page 12: ...dors The printer causes a circuit breaker fuse or other safety device to activate If any of these conditions occur do the following 1 Power off the printer immediately 2 Disconnect the power cord from...

Page 13: ...can step on the power cord Do not place objects on the power cord Do not plug or unplug the power cord while the printer is powered On If the power cord becomes frayed or worn replace it To avoid ele...

Page 14: ...eaker fuse or other safety device has been tripped Liquid is spilled into the printer The printer is exposed to water Any part of the printer is damaged Laser Safety This printer complies with laser p...

Page 15: ...ive WARNING The metallic surfaces in the fuser area are hot Always use caution when removing paper jams from this area and avoid touching any metallic surfaces To avoid a tip hazard do not push or mov...

Page 16: ...n cause poor performance and a possible safety hazard Follow all warnings and instructions marked on or supplied with the product options and supplies Store all consumables in accordance with the inst...

Page 17: ...any consumables or routine maintenance items For information on Xerox supplies recycling programs go to www xerox com gwa WARNING Do not use aerosol cleaners Aerosol cleaners can cause explosions or...

Page 18: ...ious injury Caution Indicates a mandatory action to take in order to avoid damage to the property Hot surface on or in the printer Use caution to avoid personal injury Pinch Hazard This warning symbol...

Page 19: ...Do not expose the unit to temperatures lower or higher than specified Do not insert the unit in a different orientation Toner Clean the areas indicated Register the original document to the corner in...

Page 20: ...r Symbols Xerox B205 Multifunction Printer User Guide 18 Push down Push to open Start Button Power On Off Button Clear All Button Stop Button Copy Button Scan Button Machine Status Button Symbol Descr...

Page 21: ...tion Printer User Guide 19 Menu and Navigation Buttons Status and Wireless Indicator Power Saver Button LAN Local Area Network USB Universal Serial Bus This item can be recycled For details see Recycl...

Page 22: ...information on Environment Health and Safety in relation to this Xerox product and supplies contact United States and Canada 1 800 ASK XEROX 1 800 275 9376 Europe EHS Europe xerox com For product saf...

Page 23: ...ting Started This chapter includes Parts of the Printer 22 Power Options 29 Introduction to Services 30 System Menus 31 Information Pages 32 Xerox CentreWare Internet Services 34 Xerox Easy Printer Ma...

Page 24: ...with the various features and options Front View 1 Paper Tray 1 7 Control Panel 2 Manual Feed Slot 8 USB Memory Port 3 Output Tray 9 Front Cover 4 Automatic Document Feeder Cover 10 Paper Level Indica...

Page 25: ...uments into the automatic document feeder Load original documents face up so that the top of the document enters the feeder first Place only loose sheets of undamaged paper in the automatic document f...

Page 26: ...the document Platen Glass Guidelines The platen glass accommodates document size is 8 5 x 11 in or A4 Use the platen glass rather than the automatic document feeder to copy or scan oversized torn or...

Page 27: ...that the rear cover is closed Notes If paper coming out of the output tray has problems such as excessive curl try printing to the rear cover To reduce paper jams do not open or close the rear cover...

Page 28: ...Parts of the Printer Xerox B205 Multifunction Printer User Guide 26 Rear View 1 Network Port 3 USB Port 2 Power Receptacle 4 Rear Cover 4 1 3 2...

Page 29: ...pages Prompts you to load paper replace supplies and clear jams Displays errors and warnings 1 2 3 4 5 7 8 6 13 12 9 10 11 14 Number Button Description 1 Copy Activates Copy mode 2 Scan Activates Scan...

Page 30: ...e user back to the higher menu level OK Confirms the selection on the screen 7 Clear All Clears the last selections made 8 Power Saver Sends the printer into Power Saver mode and provides access to th...

Page 31: ...s device contains advanced energy conservation technology that reduces power consumption when it is not in active use When the printer does not receive data for an extended period of time the Power Sa...

Page 32: ...aded in the automatic document feeder or on the platen glass The device scans your original documents and temporarily stores the images The documents are printed based on the options selected Scan The...

Page 33: ...ge the settings for various feature options within the print environment to meet your preferences and needs The following table shows the available options for each system menu item Note Some menu opt...

Page 34: ...he information on the configuration page to help you configure network settings for your printer and to view page counts and system settings 1 To access the System Menus press the Machine Status butto...

Page 35: ...the address field type the IP address of the printer then press Enter or Return 1 Click Properties Services Printing Note If you are prompted to enter the Administrator account user name and password...

Page 36: ...and password For security purposes the default system administrator password is set to the unique device serial number of your printer For network printers when you first access Xerox CentreWare Inter...

Page 37: ...Report 1 To access the System Menus press the Machine Status button on the control panel 2 Press the Up Down arrows to select Info Pages and press OK 3 Press the Up Down arrows to scroll to Configurat...

Page 38: ...Only print ready files can be submitted for example PDF PS and PCL file formats Address Book Use the Address Book page to create a Device Address Book containing contacts for use with the email and s...

Page 39: ...efer to Installing Printer Software For information about using Xerox Easy Printer Manager select the Help button in the application Xerox Easy Document Creator The Easy Document Creator is available...

Page 40: ...e data available for electronic processing Xerox Easy Document Creator Used to adjust scan settings and start the scanning process directly from your computer The preview window allows you to view the...

Page 41: ...ons Scan to PC Fax to PC and launching applications such as Easy Document Creator and Xerox CentreWare Internet Services in one location Xerox Easy Printer Manager EPM Conveniently combines access to...

Page 42: ...support information for your printer including online technical support Online Support Assistant and print driver downloads www xerox com office B205support Information Pages Print reports from the co...

Page 43: ...More Information Xerox B205 Multifunction Printer User Guide 41...

Page 44: ...de 42 3 Installation and Setup This chapter includes Installation and Setup Overview 43 Xerox CentreWare Internet Services 44 Initial Setup 48 General Setup 50 Network Connectivity 59 Installing Print...

Page 45: ...2 Complete the Installation Wizard that launches automatically the first time the printer powers on The installation wizard helps you configure basic printer settings such as your location time zone...

Page 46: ...nistrator password is successfully set you can access all features and functions in Xerox CentreWare Internet Services For information about changing the default password the first time you access Xer...

Page 47: ...he first time and change the default system administrator password 1 At your computer open a Web browser 2 In the address field type the IP address of the printer then press Enter or Return Note If yo...

Page 48: ...s of your printer refer to Finding the IP Address of Your Printer 3 Press Enter or Return Note If you are accessing Xerox CentreWare Internet Services for the first time after printer installation you...

Page 49: ...count password For instructions refer to Accessing Xerox CentreWare Internet Services and Changing the Default System Administrator Password 1 In Xerox CentreWare Internet Services click Properties 2...

Page 50: ...ration and configuration settings from the printer control panel from Xerox CentreWare Internet Services or from the Xerox Easy Printer Manager To change settings using the printer control panel using...

Page 51: ...r Manager 3 Click Printer then select the USB connected printer 4 Click Advanced Setting or Machine Settings 5 Configure the device and network settings required Click Save Installation Wizard The Ins...

Page 52: ...between 0 119 minutes Low Power Save Very Low Power Save Wakeup Event Use this option to enable the printer to wake up when a job is received or a button is pressed On Off System Timeout Sets the elap...

Page 53: ...ed and press OK 5 Press the Up Down arrows to select the setting required and press OK Paper Substitution Automatically substitutes the printer driver s paper size to prevent the paper mismatch betwee...

Page 54: ...type a name for the printer b For Location type the location of the printer c For Xerox Asset Tag Number and Customer Asset Tag Number type unique identifiers as needed 3 In the Geographic Location a...

Page 55: ...age of toner life remaining that triggers a reorder alert 6 To display the reorder message on the control panel select Display Low Toner Reorder Message 7 For Drum Cartridge Reorder Notification enter...

Page 56: ...nd can be configured at any time For instructions refer to Configuring Auto Power Off Configuring the Power Saver Mode Settings 1 In Xerox CentreWare Internet Services click Properties General Setup 2...

Page 57: ...To enable the tray confirmation screen click Enable 4 For Tray 1 to enable the tray confirmation screen click Enable 5 Click Apply 6 Click OK Billing and Counters Billing Information The Billing Info...

Page 58: ...o the factory default values use the Network Factory Default option CAUTION Performing this procedure will delete all network settings and network connection to the printer will be lost immediately 1...

Page 59: ...ystem Menus press the Machine Status button on the control panel 2 Press the Up Down arrows to select Network and press OK The following Network options and settings are available Option Description S...

Page 60: ...ess OK Wi Fi Use to enable the printer to be configured on a wireless network connection Wi Fi Wi Fi Settings Wizard Custom WPS PBC PIN Wi Fi Direct W Fi Signal Wi Fi Default Restore Protocol Mgr Sele...

Page 61: ...t Services Administrator Account To configure TCP IP settings using the printer control panel refer to Network Settings Configuring TCP IP Settings Using Xerox CentreWare Internet Services If your pri...

Page 62: ...rting for IP along with other diagnostic functions When first connected to a network a host sends a link local multicast router solicitation request for configuration parameters If suitably configured...

Page 63: ...CentreWare Internet Services click Properties Connectivity Protocols 2 Click SLP 3 For Protocol select Enable 4 For Directory Agent type the IP address for the Directory Agent DA as needed To group s...

Page 64: ...nter the GET and SET community names 6 For Default TRAP Community Name type a name 7 For Authentication Failure Generic Traps to generate a trap for every SNMP request received by the printer which co...

Page 65: ...es over protocols such as User Datagram Protocol UDP SNMPv2c includes improvements in performance confidentiality and manager to manager communications over SNMPv1 however it uses the simple community...

Page 66: ...otocols 2 Click WINS 3 For Protocol select Enable 4 For Primary Server IP Address type the IP address for your primary server 5 For Secondary Server IP Address enter the IP Address as needed Note If D...

Page 67: ...an LPD running on the printer Raw TCP IP printing is selected in Windows as the Standard TCP IP port Note When configuring settings in Properties you will be prompted to enter the Administrator accou...

Page 68: ...dministrator account user name and password For information about logging in as an administrator refer to Accessing the Xerox CentreWare Internet Services Administrator Account Configuring IPP Using X...

Page 69: ...Administrator Account To configure HTTP settings using the printer control panel refer to Network Settings Configuring HTTP Settings Using Xerox CentreWare Internet Services 1 In Xerox CentreWare Int...

Page 70: ...ies Connectivity Protocols Google Cloud Print 3 To enable Google Cloud Print for Google Cloud Print click Enable Enable other services as needed To allow discovery and printing for local network devic...

Page 71: ...rovide them The proxy server filters client requests and if the requests meet the proxy server filtering rules it grants the request and allows the connection A proxy server has two main purposes To k...

Page 72: ...u can configure wireless settings using Xerox CentreWare Internet Services Note For networked devices the printer uses either the wireless or the wired network connection Activating one network connec...

Page 73: ...urity Key or Passphrase type the passphrase 8 For Address Acquisition select a protocol option If you select STATIC you can change the IPAddress Subnet Mask and Gateway Mask as needed 9 Click Apply Co...

Page 74: ...networks click Refresh To enter the SSID click Enter SSID then in the field type the SSID 5 For Security Type select WPA WPA2 Enterprise 6 For Encryption Type select an option 7 For 802 1x Authentica...

Page 75: ...ble wireless networks and devices 5 For IP Address use the default or type a new IP Address 6 To set the printer as Group Owner for a Wi Fi Direct group similar to a wireless access point select Activ...

Page 76: ...the Administrator account user name and password For information about logging in as an administrator refer to Accessing the Xerox CentreWare Internet Services Administrator Account Configuring AirPr...

Page 77: ...and password For information about logging in as an administrator refer to Accessing the Xerox CentreWare Internet Services Administrator Account Configuring SNTP Using Xerox CentreWare Internet Serv...

Page 78: ...r by its wired network interface Ensure that the device that submits the Mopria job is on the same subnet as the printer To allow devices to print from different subnets configure your network to pass...

Page 79: ...vered with your device additional software and Macintosh and Linux drivers can be downloaded from www xerox com office B205drivers Platform Operating Systems Windows Windows 7 10 Windows Server 2008 2...

Page 80: ...ts automatically If the installer does not start automatically navigate to the drive then double click the Setup exe installer file 3 Select Yes in the User Account Control window 4 Select Install Sof...

Page 81: ...e software to install or select a setup type using the menu Recommended This is the default install type and is recommended for most users All components necessary for printer operations are installed...

Page 82: ...a setup type using the menu Recommended This is the default install type and is recommended for most users All components necessary for printer operations are installed Minimum With this option only...

Page 83: ...e same time If your printer is currently connected to the network with an Ethernet cable unplug the cable 3 Select Next 4 Once the printer is connected to the computer with the USB cable the program s...

Page 84: ...click Change Install Location Select a file location then click Continue 7 Select Install 8 Select User Password then enter your password and click Install Software 9 Read the Energy Consumption Infor...

Page 85: ...te download the Unified Linux Driver package zip file to your computer 4 Select the Unified Linux Driver package and extract the package 5 Copy the Unified Linux Driver uld Directory onto the Desktop...

Page 86: ...perties Services 2 Click Printing Device Start Up Page 3 To enable the Startup page for Device Start Up Page select Enabled 4 Click Apply Managing Banner Page Printing You can set the printer to print...

Page 87: ...ces 2 Click Printing Reports Note If you are prompted to enter the Administrator account user name and password refer to Accessing the Xerox CentreWare Internet Services Administrator Account 3 To pri...

Page 88: ...ress the Up Down arrows to select the option required and press OK 4 Press the Up Down arrows to select the setting required and press OK Emulation Sets the emulation type and option Emulation Type Au...

Page 89: ...x CentreWare Internet Services Changing the Default Copy Settings The printer uses the default copy settings on all copy jobs unless you change them for an individual job You can modify the default co...

Page 90: ...ption required and press OK 5 Press the Up Down arrows to select the setting required and press OK Feature Description Options Original Size Allows you to specify the size of the image to be scanned L...

Page 91: ...le connection the Email service is not available Configuring the Server to Send Emails SMTP Settings 1 In Xerox CentreWare Internet Services click Properties Services 2 Click Email 3 To access SMTP se...

Page 92: ...n Xerox CentreWare Internet Services click Properties Services 2 Click Email 3 For Message Body Signature to edit a setting click the Pencil icon 4 To allow users to modify the email message body text...

Page 93: ...ing the Printer Control Panel Email Default Settings 1 To access the System Menus press the Machine Status button on the control panel 2 Press the Up Down arrows to select Feature Defaults and press O...

Page 94: ...he network 300 dpi 400 dpi 600 dpi 72 dpi 100 dpi 200 dpi Output Color Select to produce black and white grayscale or color output Black White Color Grayscale File Format Determines the type of file c...

Page 95: ...e connection configure Scan to Network settings at the device or using Xerox Easy Printer Manager Configuring Scan to Network Settings Using Xerox CentreWare Internet Services Adding a Scan Path to an...

Page 96: ...e Device Address Book for Use Device Address Book select Yes To hide the address book from users select No 7 Click Save Configuring Scan to Network Defaults 1 In Xerox CentreWare Internet Services cli...

Page 97: ...ct an option Optimize for Fast Web Viewing Flate Compression Capability 6 Click Save A modification confirmation window is displayed click OK Configuring Scan to Network Security 1 In Xerox CentreWare...

Page 98: ...about logging in as an administrator refer to Accessing the Xerox CentreWare Internet Services Administrator Account Configuring USB Settings Using Xerox CentreWare Internet Services Configuring Scan...

Page 99: ...type for the originals Text Photo Photo Text Adjust Bkdg This feature reduces or eliminates the dark background resulting from scanning colored paper or newspaper originals Auto Enhance Lev 1 2 Erase...

Page 100: ...Setting Up the Services Xerox B205 Multifunction Printer User Guide 98...

Page 101: ...Xerox B205 Multifunction Printer User Guide 99 4 Using the Services This chapter includes Overview 100 Copy 101 Email 106 Scan 110 USB 123 Address Book 125 Managing Jobs 129...

Page 102: ...our device There are standard Services already installed and ready to use on the device There are also Services that are hidden when your device is used for the first time Set up and customize the Ser...

Page 103: ...th the top of the page entering the feeder first Adjust the paper guides so that they fit against the original documents 3 Use the up down arrows on the control panel to enter the number of copies req...

Page 104: ...is feature is used to copy two or more documents in a reduced size onto one sheet of paper It is ideal for creating handouts storyboards or documents used for archival purposes Note Originals must be...

Page 105: ...Press Menu on the control panel 3 Press the up down arrows to display Layout and press OK 4 Press the up down arrows to select ID Copy and press OK 5 Press Back to return to the top level menu 6 Place...

Page 106: ...sets The 9 most commonly used reduce enlarge percentages have been provided as preset options These preset options can be customized by your System or Printer Administrator to meet individual needs Cu...

Page 107: ...opy This feature prints one side of the original on the upper half of the paper and the other side on the lower half without reducing the size of the original Adjust Bkgd Use to print an image without...

Page 108: ...e pages use the automatic document feeder Remove any staples and paper clips from the pages Insert the original documents face up in the document feeder with the top of the page entering the feeder fi...

Page 109: ...on and press OK to save your selections For more information about programming options refer to Email Options c Press Back to return to the top level menu 7 Press Start The device begins scanning the...

Page 110: ...produce black and white grayscale or color output Black White Use to select black and white output regardless of the color of your original Color Use to select color output from your original Grayscal...

Page 111: ...errors occur On Prints a confirmation sheet for every transmission Off Confirmation sheet feature is disabled Lighten Darken Adjusts the lightness or darkness of the output Normal Works well with sta...

Page 112: ...to a networked PC To scan to a networked PC refer to Scan to Network PC Scan to WSD Web Services for Devices The Scan to WSD feature enables users to create a digital version of a hard copy document w...

Page 113: ...only Select the scan destination Select the scan job features Start the job Scanning Methods Your device offers the following ways to scan an image using a local connection TWAIN TWAIN drivers handle...

Page 114: ...C Settings The Scan to PC Settings screen appears 5 For Scan activation select Enable 6 Select the scan features required Color Mode Select to produce black and white grayscale or color output Resolut...

Page 115: ...ted to your PC or workstation using a USB cable connection When you select Scan to PC you must choose the type of connection to a Local or Network Note If a computer is not connected to the printer us...

Page 116: ...an button 2 Press the up down arrows to display Scan to WSD and press OK 3 Press the up down arrows to display the scan destination you want and press OK 4 In the Destination List that appears press t...

Page 117: ...ct Yes and press OK Load an original and press Scan Otherwise select No and press OK The images are scanned and sent to the destination selected in the job Stop the Job To cancel an active Scan job pr...

Page 118: ...inter 5 In the New Scan window click the Profile list Depending on the type of documents that you are scanning choose an option For text based documents or documents containing line art choose Documen...

Page 119: ...computer open the application where you want to scan the image 5 In the application ensure that your printer is set as the active scanning device To acquire the image select the appropriate menu item...

Page 120: ...o Scan Using TWAIN and WIA Enable Scan to PC 1 At your computer open Easy Printer Manager 2 Click the Printer menu then from the list select the printer required 3 At the top of the Xerox Easy Printer...

Page 121: ...and saved to the specified folder Scanning Using the Image Capture Application Make sure that the printer is powered on and connected to your computer using a USB cable or installed on the network Dow...

Page 122: ...the image to be scanned Use Custom Size to enter non standard size A4 Letter Legal Use Custom Size Orientation Use to specify the orientation of the original document being scanned Portrait Landscape...

Page 123: ...Linux Driver refer to Installing Printer Software 1 At the printer load originals face up into the automatic document feeder or place a single original face down on the document glass 2 Open the Simpl...

Page 124: ...o crop the image use the Scissor icon To delete the image use the Trash icon 9 To save the file click the Download icon then navigate to the file location required 10 To select a different file type c...

Page 125: ...ypical FAT32 file system are supported 1 At the printer control panel press the Scan button 2 Insert the USB Flash drive into the USB memory port on the printer 3 Press the up down arrows to select US...

Page 126: ...system are supported To scan to a USB Flash drive 1 Insert the USB Flash drive into the USB memory port on the printer 2 At the printer control panel press the Scan button 3 Press the up down arrows t...

Page 127: ...Address Book Company Type the company name to which the contact is associated Display Name Type the name of the contact as you want the name to appear on the printer control panel The Display Name is...

Page 128: ...equired Each contact selected is added to the Group Members list To add all contacts to the group click Add All 7 To remove contacts from the group To remove individual members from the group click ea...

Page 129: ...mporting Contacts into the Address Book Using Xerox CentreWare Internet Services 1 At your computer open a Web browser and in the address field type the IP address of the printer then press Enter or R...

Page 130: ...eld type the IP address of the printer then press Enter or Return 2 Click Address Book 3 From the drop down menu click Export 4 For Delimiter from the drop down menu select the delimiter required 5 Fo...

Page 131: ...et Services You can use Xerox CentreWare Internet Services to submit jobs for printing at the device You can print pdf ps pcl prn xps jpg tif and txt files directly from Xerox CentreWare Internet Serv...

Page 132: ...ser Guide 130 5 Printing This chapter includes Printing Overview 131 Printing Using Windows 132 Xerox Easy Printer Manager 141 Printing Using Macintosh 142 Printing Using Linux 145 Printing Using Xero...

Page 133: ...from electronic documents You can access the printer from your computer by installing the appropriate print driver To access the many print drivers which can be used with your printer refer to the So...

Page 134: ...the device for printing Note When you select an option in Printing Properties or Preferences you may see a warning mark or A mark means you can select that certain option but it is not recommended an...

Page 135: ...Toner Level You can view the level of toner remaining in the toner cartridge Option You can set printing job alert related settings Order Supplies You can order replacement supplies online User s Gui...

Page 136: ...e paper by printing 2 pages on one side of a sheet Booklet Printing This favorite reduces the original document images to fit two images on each side of the printed page Page images are reordered to e...

Page 137: ...heet the pages will be reduced in size and arranged in the order you specify Single Page Per Side Use this option if the layout does not require changing Multiple Pages Per Side Use this option to pri...

Page 138: ...The custom setting appears in the list so that you can select it Output Size This allows you to set the size of paper required for printing Percentage Use this option to change the contents of a page...

Page 139: ...heck box to have all text in your document print in solid black regardless of the color it appears on the screen Advanced Use this option to set font options True Type fonts can be downloaded as Outli...

Page 140: ...sage displays in the preview window When the First Page Only box is checked the watermark prints on the first page only c Select the watermark options You can select the font name style size or shade...

Page 141: ...the Advanced tab page h Click Print or OK in the main Print window i An Are you Sure message displays Click Yes to confirm Using a Page Overlay a Select the required overlay from the Overlay drop dow...

Page 142: ...inter prints only the odd numbered pages of the document Print Even Pages Your printer prints only the even numbered pages of the document Select the Skip Blank Pages check box if you do not want blan...

Page 143: ...s access to device settings as well as functions such as scanning and printing The Xerox Easy Printer Manger allows you to view the status and manage your device at your computer Xerox Easy Printer Ma...

Page 144: ...select the preset settings 5 From the Copies Pages options choose the number of copies you want and indicate which pages you want to print To select additional print options choose the print options...

Page 145: ...nged in the order you specify Pages per Sheet Use this option to print multiple pages on each page You can print up to 16 pages on one sheet Select the number of images required on each side Layout Di...

Page 146: ...e image to fit on the paper size selected Destination Paper Size This allows you to set the size of paper required for printing Scale down only Select this option to reduce images to fit on the paper...

Page 147: ...quality modes and scaling options You can also select the printer language type color settings and color depth 4 Click OK to apply the changes and close the Properties window 5 Click OK to start prin...

Page 148: ...Media Size This allows you to set the size of paper required for printing Paper Source Use this option to select the paper tray required Use Manual when printing on special materials like envelopes a...

Page 149: ...cess to the options required to program your print job Enter the number of copies required orientation settings layout options and image quality settings You can also increase or decrease the margins...

Page 150: ...print ready files pdf ps pcl txt prn tif tiff jpg jpeg may be submitted to the device from this page 5 To submit a job click Submit Job Note To ensure the job is printed wait for the Job Submission co...

Page 151: ...size is set to Auto the printer automatically selects the paper size based on the original document Paper Type Set this option to correspond to the paper loaded in the tray selected This will provide...

Page 152: ...Printing Using Xerox CentreWare Internet Services Xerox B205 Multifunction Printer User Guide 150...

Page 153: ...formation about the different types of stock and stock sizes that can be used on your printer available paper trays and the types of stock and sizes supported by each tray This chapter includes Suppor...

Page 154: ...for use in laser printers To prevent special media such as transparencies and label sheets from sticking together remove them from the exit tray as they are printed Place transparencies on a flat sur...

Page 155: ...aper in dark cool relatively dry locations Most paper is susceptible to damage from ultraviolet and visible light Ultraviolet light from the sun and fluorescent bulbs is particularly damaging to paper...

Page 156: ...hes 216 x 355 mm O O Oficio 8 5 x 13 5 inches 216 x 343 mm O O Folio 8 5 x 13 0 inches 216 x 330 mm O O JIS B5 7 17 x 10 12 inches 182 x 257 mm X O ISO B5 6 93 x 9 84 inches 176 x 250 mm X O Executive...

Page 157: ...g m O O Cotton 20 to 24 lb 75 to 90 g m X O Colored 20 to 24 lb 75 to 90 g m X O Preprinted 20 to 24 lb 75 to 90 g m X O Recycled 19 to 24 lb 70 to 90 g m O O Transparency A4 Letter only 37 to 39 lb...

Page 158: ...ecessary paper jams and misfeeds do not remove paper from its packaging until required Loading Tray 1 The paper level indicator on the front of tray 1 shows the amount of paper currently left in the t...

Page 159: ...up down arrows to select Paper Type then press OK Press the up down arrows to select the paper type you want then press OK 6 When printing from your computer ensure you select the Paper option in the...

Page 160: ...nvelope or cardstock 2 Load the print material between the width guides with the print side facing up Note Hold a transparency by the edge and avoid touching the print side 3 Adjust the paper guide to...

Page 161: ...source you must select Manual Feed Slot Not confirming the paper details may result in printing delays For information about setting the paper type and size on the control panel refer to Setting Paper...

Page 162: ...e press the up down arrows to select Paper Size then press OK Press the up down arrows to select the paper size you want then press OK To select a paper type press the up down arrows to select Paper T...

Page 163: ...and press OK 3 Press the up down arrows to select Paper Setup and press OK 4 Press the up down arrows to select Paper Size and press OK 5 Press the up down arrows to select the paper tray you want an...

Page 164: ...to Accessing the Xerox CentreWare Internet Services Administrator Account 3 Click Tray Settings then configure the tray mode and prompt settings Manual Feed Slot Select Static or Bypass mode Bypass mo...

Page 165: ...using Windows click Device Settings Note If your device is Ethernet or Wireless connected device settings are configured using Xerox CentreWare Internet Services Refer to Changing Tray Settings Using...

Page 166: ...over should be used for the output Open the rear cover and keep it open while printing one sheet at a time Using the Output Tray The output tray collects printed paper face down in the order in which...

Page 167: ...p Printing from the manual feed slot to the rear cover provides a straight paper path and might improve the output quality when printing on envelopes or special media Whenever the rear cover is open t...

Page 168: ...Xerox B205 Multifunction Printer User Guide 166 7 Maintenance This chapter includes General Precautions 167 Cleaning the Printer 168 Supplies 172 Managing the Printer 179 Moving the Printer 182...

Page 169: ...pressurized spray cleaners increases the risk of fire and explosion WARNING Do not remove the covers or guards that are fastened with screws You cannot maintain or service any parts that are behind t...

Page 170: ...Exterior Cleaning the Document Glass and Constant Velocity Transport Glass To ensure optimum print quality at all times clean the glass areas of your printer regularly When you use the automatic docum...

Page 171: ...a clean lint free cloth that is moistened with water wipe the feed rollers until they are clean 3 Close the automatic document feeder top cover Control Panel Automatic Document Feeder and Output Tray...

Page 172: ...an flat surface Then remove the drum cartridge and place it on a clean flat surface CAUTION To prevent damage to the drum cartridge do not expose it to light for more than a few minutes Cover it with...

Page 173: ...ner cartridge Tabs on the sides of the cartridge and corresponding grooves within the printer will guide the cartridge into the correct position until each locks into place 6 Close the front cover 7 P...

Page 174: ...t side up in a horizontal position not standing on end Do not store consumables in Temperatures greater than 40 C 104 F Humidity range less than 30 and not greater than 80 An environment with extreme...

Page 175: ...ine at www xerox com office B205supplies Access the Xerox web page from Xerox Easy Printer Manager a At your computer open Easy Printer Manager a Select the printer for which you want to order supplie...

Page 176: ...aining life of each of the consumables The date a supply item was installed appears on the report To print the Supplies Information report 1 To access the System Menus press the Machine Status button...

Page 177: ...t your local Xerox representative Never throw a toner cartridge into an open flame Remaining toner in the cartridge can catch fire and cause burn injuries or an explosion Redistributing Toner When the...

Page 178: ...Re install the toner cartridge by inserting it slowly into the printer 5 Close the front cover Make sure that the door is securely closed When the green system status light is solid the printer is re...

Page 179: ...t position until it locks into place 6 Close the front cover Make sure that the door is securely closed When the green system status light is solid the printer is ready Drum Cartridge General Precauti...

Page 180: ...easily damaged CAUTIONS To prevent damage to the drum cartridge do not expose it to light for more than a few minutes Cover it with a piece of paper if necessary Do not touch the green surface on the...

Page 181: ...the total number of impressions Viewing Billing Information Using Xerox CentreWare Internet Services 1 At your computer open a Web browser In the address field type the IP address of the printer then...

Page 182: ...s not replaced Serial Number When this is selected the Serial Number will be visible on the control panel 5 Press the Up Down arrows to select the option required and press OK 6 Press the Up Down arro...

Page 183: ...re Internet Services Administrator Account 5 Select the Upgrades enable check box 6 Select Firmware Upgrade 7 Select Browse or Choose File Locate and select the software upgrade hd file obtained earli...

Page 184: ...he cord can damage it which can lead to fire or electric shock 2 Remove any paper or other media from the output tray If the output tray extension is open close it 3 Remove any paper from the paper tr...

Page 185: ...nction Printer User Guide 183 8 Troubleshooting This chapter includes Overview 184 General Troubleshooting 190 Paper Jams 195 Printing Problems 205 Print Quality Problems 212 Copy and Scan Problems 21...

Page 186: ...nts of the display message For information about locating the printer serial number refer to Locating the Serial Number Status Indicators The color of the Status and Wireless LED on the control panel...

Page 187: ...cover Bypass Empty The manual feed slot is out of paper Add paper to the manual feed slot Tray 1 Empty Tray 1 is out of paper 1 Open tray 1 2 Add paper to tray 1 3 Ensure that the paper guides touch...

Page 188: ...k the toner cartridge position 1 Open the front cover 2 Pull out the toner cartridge then reinsert 3 Close the front cover For further information refer to Replacing the Toner Cartridge Install Drum C...

Page 189: ...er loaded in the in the manual feed slot Ensure that the correct Paper Size Type and Color is loaded in the manual feed slot Invalid USB device An incompatible USB device has been detected Remove the...

Page 190: ...an IP address conflict Input a new IP address If the problem persists contact your System Administrator Network Problem Disconnect There is a network connection error Reconnect the network cable Netwo...

Page 191: ...ate filename exists The device cancels the job Change the settings for the job then try the job again If the problem persists contact your System Administrator BOOTP problem Auto IP Run A BOOPT server...

Page 192: ...ocedures to help you locate and resolve problems You can resolve some problems by simply restarting the printer Restarting the Printer To restart the printer refer to Power Options Note If restarting...

Page 193: ...does not match the printer specifications Use a power source with the specifications listed in Electrical Specifications Probable Causes Solutions The power cord is not plugged into the outlet correc...

Page 194: ...print jobs then spooling the jobs to the printer Spooling can slow print speeds To test the speed of the printer print information pages refer to Information Pages If the page prints at the rated spee...

Page 195: ...atus button If the print job is not in the Active Jobs or Completed Jobs list check the Ethernet connection between the printer and computer Power off the printer then power it on again At the printer...

Page 196: ...ce up Note The rear cover output can only be used for jobs one sheet at a time Probable Causes Solutions There is an obstruction or debris inside the printer 1 Power off the printer 2 Remove the obstr...

Page 197: ...ques Always use clean undamaged paper Avoid paper that is curled torn moist creased or folded To separate the sheets before loading into the tray fan the paper Observe the paper tray fill line Do not...

Page 198: ...mediately and wait 30 minutes for the fuser to cool After the printer cools try to remove the jammed paper If the error persists contact a service representative CAUTION Do not attempt to clear any pa...

Page 199: ...iginals 1 Remove any remaining originals from the automatic document feeder 2 Open the automatic document feeder cover 3 Gently remove the jammed paper from the automatic document feeder If you do not...

Page 200: ...paper path Note If you cannot clear the paper jam by following this procedure refer to Clearing Paper Jams from Inside the Printer 1 Pull out the paper tray 2 Remove any jammed paper by gently pulling...

Page 201: ...orrectly Insert the tray back into the printer until it snaps into place Printing automatically resumes Clearing Paper Jams at the Manual Feed Slot To resolve the error that appears on the control pan...

Page 202: ...resume printing Clearing Paper Jams from Inside the Printer To resolve the error that appears on the control panel clear all paper from inside the printer CAUTION Some areas of the printer are hot Tak...

Page 203: ...nter 4 Close the printer cover Printing automatically resumes Clearing Paper Jams from the Rear Exit Area To resolve the error that appears on the control panel clear all paper from the rear exit area...

Page 204: ...e 202 3 Remove any paper you see working slowly so that you don t tear any pieces or damage printer parts 4 After removing the paper you see pull the baffle up until the latches click into place 5 Clo...

Page 205: ...lled Together Probable Causes Solutions The paper tray is too full Remove some of the paper Do not load paper above the fill line The edges of the paper are not even Remove the paper align the edges t...

Page 206: ...place it with new dry paper Using paper of the wrong size thickness or type Use only Xerox approved paper For details refer to Supported Paper Paper does not feed into the printer correctly Remove any...

Page 207: ...ble between the computer and the printer is defective If possible attach the cable to another computer that is working properly and print a job You can also try using a different printer cable The por...

Page 208: ...ected The software application is malfunctioning Try printing a job from another application The operating system is malfunctioning Exit applications and reboot the computer Switch the printer off and...

Page 209: ...stom Paper Size Settings in the Print Options For more information refer to Paper Tab Symptoms Causes Solutions PostScript file cannot be printed The PostScript driver may not be installed correctly I...

Page 210: ...printer s startup group then restart Windows Re install the print driver refer to Installing Printer Software General Protection Fault Exception OE Spool 32 or Illegal Operation messages appear Close...

Page 211: ...e Ports Configuration window and select the port assigned to your printer In the Selected port pane you can see if the port is occupied by some other application If this is the case you should either...

Page 212: ...esponding to your printer s name is listed in the window Ensure the port is not busy Since functional components of the printer printer and scanner share the same I O interface port simultaneous acces...

Page 213: ...Printing the PDF file as an image may enable the file to print Switch on Print As Image from the Acrobat printing options It will take longer to print when you print a PDF file as an image The documen...

Page 214: ...oor select the closest symptom from the following table then refer to the corresponding solution If the print quality does not improve after completing the appropriate action contact a service represe...

Page 215: ...page The paper is too rough and dirt from the paper falls to the inner areas of the printer on to the transfer roller Clean the inside of your printer refer to Cleaning the Interior The paper path ma...

Page 216: ...om bits of toner randomly distributed on the printed page The paper may be too damp Load a new batch of paper Do not open packages of paper until necessary so that the paper does not absorb too much m...

Page 217: ...the paper is loaded properly Check the paper type and quality For details refer to Supported Paper Turn the stack of paper over in the tray Also try rotating the paper 180 degrees in the tray Back of...

Page 218: ...y be defective Remove the toner cartridge and install a new one For details refer to Replacing the Toner Cartridge If the problem persists the printer may require repair Contact a service representati...

Page 219: ...up in the automatic document feeder If the problem continues contact a service representative Image rubs off the copy easily Replace the paper in the tray with paper from a new package In high humidi...

Page 220: ...tion Printer User Guide 218 The unit scans very slowly If the printer is printing received data wait to scan your document after the received data has been printed Keep in mind that graphics are scann...

Page 221: ...Services Viewing Current Errors on the Control Panel When an error condition occurs a message appears on the control panel to inform you of the problem Error messages warn you about printer condition...

Page 222: ...ser In the address field type the IP address of the printer then press Enter or Return 1 Click Properties Services Printing Note If you are prompted to enter the Administrator account user name and pa...

Page 223: ...Packaged with the printer and can be downloaded at www xerox com office B205docs Other documentation for your printer www xerox com office B205docs Technical support information for your printer incl...

Page 224: ...pics are mentioned in this chapter Xerox CentreWare Internet Services 223 Secure HTTP 226 IP Filtering 227 IPSec 228 Security Certificates 229 Concealing or Showing Job Names 231 802 1x 232 Displaying...

Page 225: ...ctions in Xerox CentreWare Internet Services For information about changing the default password the first time you access Xerox CentreWare Internet Services refer to Accessing Xerox CentreWare Intern...

Page 226: ...s of your printer refer to Finding the IP Address of Your Printer 3 Press Enter or Return Note If you are accessing Xerox CentreWare Internet Services for the first time after printer installation you...

Page 227: ...ccount password For instructions refer to Accessing Xerox CentreWare Internet Services and Changing the Default System Administrator Password 1 In Xerox CentreWare Internet Services click Properties 2...

Page 228: ...when you enable HTTP After you enable HTTP check the device certificate Enabling HTTPS 1 In Xerox CentreWare Internet Services click Properties Connectivity 2 Click Protocols 3 Click HTTP Note If prom...

Page 229: ...printer Enabling IP Filtering 1 In Xerox CentreWare Internet Services click Properties Security 2 Click IP Filtering Note If prompted to enter a user name and password for information about logging in...

Page 230: ...x CentreWare Internet Services Administrator Account 3 To enable the protocol for Protocol select Enabled Note To enable IPSec enable SSL and connect to device using HTTPS 4 To remove IPSec connection...

Page 231: ...a Information about the owner of the certificate The certificate serial number and expiration date The name and digital signature of the certificate authority CA that issued the certificate A public k...

Page 232: ...rox CentreWare Internet Services click Properties Security 2 Click Trusted Certificate Authorities Note If prompted to enter a user name and password for information about logging in as an administrat...

Page 233: ...ecurity 2 Click Conceal Job Names Note If prompted to enter a user name and password for information about logging in as an administrator refer to Accessing the Xerox CentreWare Internet Services Admi...

Page 234: ...n Xerox CentreWare Internet Services click Properties Security 2 Click 802 1x Note If prompted to enter a user name and password for information about logging in as an administrator refer to Accessing...

Page 235: ...x CentreWare Internet Services click Properties Security 2 Click Display Network Settings Note If prompted to enter a user name and password for information about logging in as an administrator refer...

Page 236: ...password for information about logging in as an administrator refer to Accessing the Xerox CentreWare Internet Services Administrator Account 3 For Local User Interface System Timer enter the time tha...

Page 237: ...om a USB Flash drive Enabling or Disabling USB Ports 1 In Xerox CentreWare Internet Services click Properties Security 2 Click USB Port Security Note If prompted to enter a user name and password for...

Page 238: ...ked users can access all areas of the Web User Interface except for areas that require administrator login 1 In Xerox CentreWare Internet Services click Properties Security 2 Click Security Settings N...

Page 239: ...ck Properties Security 2 Click Software Verification Test Note If prompted to enter a user name and password for information about logging in as an administrator refer to Accessing the Xerox CentreWar...

Page 240: ...Software Verification Test Xerox B205 Multifunction Printer User Guide 238...

Page 241: ...rinter User Guide 239 A Specifications This chapter includes Printer Specifications 240 Feature Specifications 244 Network Environment 246 System Requirements 247 Electrical Specifications 248 Environ...

Page 242: ...figuration 600 mHz Processor 256 MB Memory Automatic Document Feeder Main Paper Tray Manual Feed Slot 2 Line LCD User Interface Connectivity Wired network Wireless Direct Connect USB Access From the f...

Page 243: ...cal Specifications Weights and Dimensions Clearance Requirements Item Specification Width 15 8 inches 401 mm Depth 14 3 inches 362 mm Height 14 4 inches 365 mm Weight 24 18 lb 10 97 kg 60 1 cm 23 7 in...

Page 244: ...Sizes A4 A5 A6 Letter Legal Executive Folio Oficio ISO B5 JIS B5 Feature Specification Capacity 1 sheet Media Types Plain Heavy weight Light weight Cotton Colored Pre Printed Recycled Transparency Lab...

Page 245: ...ghts 16 28 lb 60 to 105 g m Paper Sizes Width 5 8 8 5 inches 148 216 mm Length 5 8 14 0 inches 148 356 mm Automatic Document Feeder Speed A4 30 mono images per minute Letter 31 mono images per minute...

Page 246: ...00 standard prints Starter Toner Cartridge 1500 standard prints for 220V devices and 1000 standard prints for 110V devices Standard Printer Memory 256 MB Compatibility Windows PC MAC Linux PDL PCL PCL...

Page 247: ...08 mm Maximum Resolution Automatic Document Feeder Up to 600 x 600 dpi optical Document Glass Up to 1200 x 1200 dpi optical Effective Output Up to 4800 x 4800 dpi Scan to PC via USB or network connect...

Page 248: ...N 802 11b g n Wireless LAN Print from USB Yes Apple Airprint Yes Google Cloud Print Yes Network operating system Windows 7 10 Windows Server 2008 2008 R2 2012 2012 R2 2016 2019 Various Linux OS Mac OS...

Page 249: ...ntium IV 1 GHz x86 or 1 4 GHz x64 processors 2 GHz or faster 512 MB 2 GB 10 GB Notes Internet Explorer 6 0 or higher is the minimum requirement for all Windows operating systems Users who have adminis...

Page 250: ...248 Electrical Specifications Feature Specification Frequency 50 60 Hz Electrical Voltage 110 127 VAC 220 240 VAC Average Power Save mode 1 1 Watts Stand By mode Less than 50 Watts Sleep mode 1 4 Wh R...

Page 251: ...rating Temperature both printer and consumables Between 0 50 o C 32 122 o F Relative Humidity Optimal humidity range 30 80 Note Under extreme environmental conditions such as 10 o C and 90 relative hu...

Page 252: ...Xerox B205 Multifunction Printer User Guide 250 B Regulatory Information This appendix contains Basic Regulations 251 Copy Regulations 256 Safety Certification 259 Material Safety Data 260...

Page 253: ...s equipment in a residential area is likely to cause harmful interference Users are required to correct the interference at their own expense If this equipment does cause harmful interference to radio...

Page 254: ...rnal radiation from ISM equipment interferes with this device contact your Xerox representative for assistance This is a Class A digital device In a domestic environment this printer can cause radio f...

Page 255: ...you to check if this is suitable for your printing needs Power Consumption and Activation Time The amount of electricity that a device consumes depends on the way the device is used This device is de...

Page 256: ...oven this product meets the EcoLogo criteria for energy efficiency Certified copier printer multifunctional device and fax products must also meet criteria such as reduced chemical emissions and demon...

Page 257: ...ence that may cause undesired operation 2 Changes or modifications to this device not specifically approved by the Xerox Corporation may void the user s authority to operate this equipment Ozone Relea...

Page 258: ...this may be done provided the reproduction of the document is performed for lawful purposes Postage Stamps canceled or uncanceled For philatelic purposes Postage Stamps may be photographed provided th...

Page 259: ...ight Office Library of Congress Washington D C 20559 Ask for Circular R21 Canada Parliament by stature has forbidden the reproduction of the following subjects under certain circumstances Penalties of...

Page 260: ...clusive and no liability is assumed for its completeness or accuracy In case of doubt consult your solicitor Other Countries Copying certain documents may be illegal in your country Penalties of fine...

Page 261: ...the following agencies using the following safety standards Agency Standard Underwriters Laboratories Inc US Canada UL 60950 1 2nd Edition 2014 10 14 CAN CSA C22 2 No 60950 1 07 2nd Edition 2014 10 Un...

Page 262: ...de 260 Material Safety Data For Material Safety Data information regarding your printer go to North America www xerox com msds European Union www xerox com environment_europe For the Customer Support...

Page 263: ...Xerox B205 Multifunction Printer User Guide 261 C Recycling and Disposal This appendix contains All Countries 262 North America 263 European Union 264 Other Countries 266...

Page 264: ...may be regulated due to environmental considerations The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market For r...

Page 265: ...ack and reuse recycle program Contact your Xerox representative call 1 800 ASK XEROX to determine if this Xerox product is part of the program For more information about Xerox environmental programs v...

Page 266: ...cedures In accordance with European legislation end of life electrical and electronic equipment subject to disposal must be managed within agreed procedures Prior to disposal please contact your local...

Page 267: ...pean Union These symbols are only valid in the European Union If you wish to discard these items please contact your local authorities or dealer and ask for the correct method of disposal Battery Symb...

Page 268: ...Other Countries Xerox B205 Multifunction Printer User Guide 266 Other Countries Please contact your local waste management authority to request disposal guidance...

Page 269: ...Other Countries Xerox B205 Multifunction Printer User Guide 267...

Page 270: ......

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