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Table 19: General Problems
Remedy
Error
The Touch Screen is dark.
• Verify that the machine is connected to a correctly rated power
supply, that the power plug is plugged in, and that the power
switches and the circuit breaker switch are in the On positions.
• If the Power Saver button is on the Control panel is lit, the
machine is in Power Saver mode. Select the Power Saver button
to cancel the Power Saver mode.
• Adjust the Touch Screen contrast using the thumbwheel on the
right side of the Touch Screen.
It is not possible to insert
documents
• Check the Touch Screen for error messages and perform any
corrective measures indicated on the Touch Screen.
• Reboot the system to see if that corrects the problem.
• If the condition does not improve, contact your Service
Representative.
Media jams occur
frequently
• Check for and remove loose pieces of media from inside the
machine.
• Verify that the media is not curled, folded, wrinkled, or torn.
Replace the media if any of these conditions apply.
• Verify that the media is loaded correctly. Reload the media if
necessary.
• Verify that suitable media is being used. Use only the paper
recommended by your Service Representative.
A fault or error message
displays on the Touch
Screen.
• Follow the specific instructions on the Touch Screen.
• If the condition does not improve, contact your Service
Representative.
Problems during Copying
The following helps you solve problems encountered during copying.
Xerox
®
6279
®
Wide Format Solution
8-2
Copy/Scan User Guide
Problem Solving
Summary of Contents for 6279
Page 10: ...Xerox 6279 Wide Format Solution viii Copy Scan User Guide Table of Contents...
Page 44: ...Xerox 6279 Wide Format Solution 1 34 Copy Scan User Guide Product Overview...
Page 108: ...Xerox 6279 Wide Format Solution 3 38 Copy Scan User Guide Scanning Documents...
Page 146: ...Xerox 6279 Wide Format Solution 5 30 Copy Scan User Guide System Administration...
Page 162: ...Xerox 6279 Wide Format Solution 6 16 Copy Scan User Guide Machine Information...
Page 174: ...Xerox 6279 Wide Format Solution 7 12 Copy Scan User Guide Maintenance...
Page 214: ...Xerox 6279 Wide Format Solution 9 14 Copy Scan User Guide Appendix...
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