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getting started guide

31

Troubleshooting

A variety of situations can effect the quality of your output. For optimal performance, ensure 
the guidelines in the User Guide are followed. The documentation and the fault messages 
on the WorkCentre help you to locate and resolve a problem easily. 
Some problems can be resolved by switching off and switching on your WorkCentre. Wait 
approximately 20 seconds before switching the WorkCentre ON. If after rebooting your 
WorkCentre the problem has not been resolved, have a look at some of the areas below to 
identify solutions.

NOTE: 

More detailed troubleshooting information can be found in the Troubleshooting 

section of the User Guide.

Problem

Solution

The WorkCentre will not 
power on

• Check to see that the WorkCentre is not in Low Power Mode 

as indicated by the green light on the Control Panel. Touch 
the User Interface screen to re-activate.

• Check to see that the power cord is correctly installed.
• Press the ON/OFF button to ON (I).

Documents will not feed 
through the Document
Feeder

• Ensure that all staples or paper clips have been removed from 

the originals.

• Ensure the document feeder is not overloaded. Max. 50 docu-

ments. 

• Ensure that the edge guides are adjusted to touch the sides of 

the originals.

The WorkCentre will not 
print from a workstation.

• Make sure that an active network cable is connected to the 

WorkCentre.

• Check that the Network Setup is correct. Refer to 

Connecting 

to the Network on page 9

.

Cannot send an E-mail

• Check if the WorkCentre is connected on the network as a 

printer.

• Check that E-mail is enabled. Refer to 

E-mail Setup on 

page 12

.

Paper jams

• Load the paper in the paper trays with the seam side of the 

paper up.

• Load the paper in the Bypass Tray with the seam side down.
• If the paper curls excessively, flip the paper over in the appli-

cable paper tray.

• Use paper from a fresh package.

Cannot fax a document

• Ensure your WorkCentre is connected to a working telephone 

line and check for a dial tone.

• Check that Fax is enabled. Refer to 

Fax Setup on page 14

.

Summary of Contents for 4150 - WorkCentre B/W Laser

Page 1: ...WorkCentre 4150 Getting Started Guide...

Page 2: ......

Page 3: ...WorkCentre 4150 Getting Started Guide...

Page 4: ......

Page 5: ...Set up the WorkCentre Install optional features Operate the WorkCentre Contents Install the WorkCentre 3 Switch On the WorkCentre 4 Your WorkCentre 6 Connecting to the Network 9 Install Print Drivers...

Page 6: ...by Xerox Corporation All rights reserved Copyright protection claimed includes all forms and matters of copyrighted material and information now allowed by statutory or judicial law or hereinafter gra...

Page 7: ...Centre 4150xf Standard Features Copy Tray 1 and Bypass Tray Copy Print and E mail Tray 1 and Bypass Tray Copy Print E mail and Fax Trays 1 and 2 and Bypass Tray Copy Print E mail Fax Trays 1 2 3 4 and...

Page 8: ...blement Key into the Card Reader Slot on the left side of the machine 3 Connect the Power Cord to the machine and a suitable power supply outlet 4 Switch on the machine 5 The Language Default screen w...

Page 9: ...on each screen 12 The Set Greenwich Meantime Offset screen will be displayed Greenwich Mean Time GMT is World Time and is the basis for every world time zone A table of GMT Offset is included at the...

Page 10: ...ing the Machine Status button 1 4 2 3 Control Panel Touch Screen and Numeric Keypad Finisher Optional Finisher collates and staples output Paper Trays Tray 1 is standard Trays 2 3 and 4 are optional A...

Page 11: ...uage shown on the display Access Provides access to machine setups for the Administrator Numeric Keypad Use to enter alphanumeric characters Cancel entry Cancels the entry made on the Numeric Keypad E...

Page 12: ...ed and press Confirm Loading Documents Documents can be loaded either into the Document Feeder or onto the Document Glass 1 Load documents to be copied face up in the input tray of the Document Feeder...

Page 13: ...ddress Use this method to manually assign an IP address provided by the network administrator When the WorkCentre is powered on it automatically uses DHCP to obtain its network configuration To use a...

Page 14: ...nter 2 On the screen select Go to Tools Connectivity and Network Setup Network Setup TCP IP Options 3 Select HTTP and Enable Select Save 4 Select TCP IP Settings 5 Touch the Dynamic Addressing button...

Page 15: ...CD into the CD drive 2 If the CD does not start automatically go to the Start menu select Run and browse to the CD drive Select Setup and click OK Click OK to start the installation procedure 3 Select...

Page 16: ...est the E mail account by sending an E mail to the Xerox device account This task should be completed at a mail client on your network that supports SMTP Simple Mail Transfer Protocol and POP3 Post Of...

Page 17: ...etup 13 On the E mail Setup screen you can select the following options Scan Resolution Attachment Type Output color Date Time stamp on Pdf documents From and To Security Options Auto send to self Spe...

Page 18: ...ouch Enter 6 Select Go to Tools More Optional Services Embedded Fax The Fax Install Screen will appear 7 Select the required or nearest country location by touching the entry in the Country Setup list...

Page 19: ...x and 4150xf and can be purchased from your Xerox Sales Representative Network Scanning enables you to convert your hard copy documents to electronic files and retrieve them from a server or workstati...

Page 20: ...Security Kit is an option kit available for purchase from your Xerox Sales Representative for all connected WorkCentres When a job is processed it is stored on the hard drive For security you can del...

Page 21: ...ss the Job Status button on the Control Panel to display the Job Status screen The queued copy job will be displayed in the queue Basic Copying Image Adjustment Output Format Reduce Enlarge reduce or...

Page 22: ...nd resulting from copying colored paper or newspaper originals Creating booklets A sequential set of either 1 sided or 2 sided originals can be copied to create handy booklets The WorkCentre produces...

Page 23: ...The print driver has various tabs that contain options and properties The Advanced tab contains various font and printing options Use the Paper Output tab to choose the type of media size and color a...

Page 24: ...ave to save current settings Click on Load to load previously saved settings Toner Saver If you are printing draft documents you can reduce the toner dry ink used by selecting the Toner Saver feature...

Page 25: ...ipients to the Send List to send the same fax to several recipients This button provides access to the dial directory for individuals and groups 4 Select the required features for your fax job They ar...

Page 26: ...Resolution You can select Standard for most text documents Fine for line art and photos and SuperFine for photos and halftones or images that have gray tones Set up a dial directory Use this feature t...

Page 27: ...Basic and Advanced Settings tabs NOTE The Option tab enables Document Management options The Refresh Destinations tab will refresh the Template Destinations list if new templates have been created 5...

Page 28: ...ates list on the left hand side Name Format 4 To select the name and the format of the scanned document select Edit Enter a name for the scanned document and choose the format from PDF Multi Page TIFF...

Page 29: ...recipients can be added to the Address List in this way 5 Touch CC and or BCC to copy the E mail to other recipients 6 Select Edit Subject and enter the Subject of the E mail 7 Select any setting app...

Page 30: ...a JPEG JIF format which is a better compression format for color bitmaps To enable Color scan to E mail select the Basic Settings tab and choose the Color option Select Color NOTE When color scanning...

Page 31: ...for the WorkCentre 4150 print driver select Configuration Installable Options and set LAN fax to Installed 3 To send a LAN Fax simply select Print from your application Select the WorkCentre 4150 as...

Page 32: ...ized notes can be sent with your fax Use Send Speed to select a specific rate at which to send your fax and use Fax Resolution to adjust the quality A Send Time can be entered to send the fax at a spe...

Page 33: ...he Screen Defaults and System Settings The Address Book comes in handy when you have built up a list of frequent fax or mail recipients Use this feature to program the Address Book with recipients det...

Page 34: ...r staples and customer replaceable units Units like the SMart Kit Drum Cartridge Toner Cartridge and Staple Cartridge are customer replaceable meaning you can replace the consumable without having to...

Page 35: ...wer cord is correctly installed Press the ON OFF button to ON I Documents will not feed through the Document Feeder Ensure that all staples or paper clips have been removed from the originals Ensure t...

Page 36: ...and configuration Document jams The display will indicate when a document jam has occurred Follow the instructions on the display and remove all the documents from the document feeder and document gla...

Page 37: ...on CDs with the WorkCentre Alternatively you can access the documents from www xerox com support User Guide contains instructions and information about all the features on the WorkCentre System Admin...

Page 38: ...key 2 0 Jakarta 7 0 Quito 5 0 Bulgaria 2 0 Krasnoyarsk 7 0 Eastern Time US Canada 5 0 Egypt 2 0 Beijing 8 0 Atlantic Time Canada 4 0 Isreal 2 0 Chongqing 8 0 Caracas 4 0 South Africa 2 0 Hong Kong 8 0...

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