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Xantrex XW-SCP 865-1050, Owner'S Manual

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Xantrex XW-SCP 865-1050 Owner'S Manual Download Page 57

5

Troubleshooting

Chapter 5 contains reference tables of warning and 
fault messages that relate to the System Control Panel. 
For information about warning and fault messages that 
relate another device, see the guide for that device.

Use these tables to help you identify the cause of the 
fault or warning, and determine the best course of 
action to correct the condition that caused the fault or 
warning.

Summary of Contents for XW-SCP 865-1050

Page 1: ...XW System Control Panel Owner s Guide Fault Warning System Control Panel II Standby ...

Page 2: ......

Page 3: ...XW System Control Panel Owner s Guide ...

Page 4: ...ion for Documentation UNLESS SPECIFICALLY AGREED TO IN WRITING XANTREX TECHNOLOGY INC XANTREX A MAKES NO WARRANTY AS TO THE ACCURACY SUFFICIENCY OR SUITABILITY OF ANY TECHNICAL OR OTHER INFORMATION PROVIDED IN ITS MANUALS OR OTHER DOCUMENTATION B ASSUMES NO RESPONSIBILITY OR LIABILITY FOR LOSSES DAMAGES COSTS OR EXPENSES WHETHER SPECIAL DIRECT INDIRECT CONSEQUENTIAL OR INCIDENTAL WHICH MIGHT ARISE...

Page 5: ...guide for each Xanbus enabled device for detailed configuration information Firmware Revision Some System Control Panel features and functions described in this manual may be incompatible with later firmware revisions To view the firmware revision number of your product see Viewing Device Information on page 3 14 Audience The Guide is intended for anyone who needs to install and or operate the Sys...

Page 6: ...tions are used in this guide Related Information For more information about related products refer to XW Series Hybrid Inverter Charger Operation Guide 975 0240 01 01 XW Series Solar Charge Controller Owner s Manual 975 0283 01 01 XW Automatic Generator Start Owner s Guide 975 0307 01 01 You can find more information about Xantrex Technology Inc as well as its products and services at www xantrex ...

Page 7: ... Protect the System Control Panel from rain snow spray and water Explosive Gas Precautions WARNING Save these instructions This Owner s Guide contains important safety and operating instructions Before using your XW System Control Panel be sure to read understand and save these safety instructions WARNING Explosion hazard This equipment is not ignition protected To prevent fire or explosion do not...

Page 8: ...on guide may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Re...

Page 9: ... 2 3 Ordering Network Components 2 6 Network Layout 2 6 Guidelines for Routing the Xanbus Cables 2 8 Connecting Xanbus Cables 2 9 Mounting the System Control Panel 2 11 Verifying the Installation 2 15 3 Configuration Configuration Using the System Control Panel 3 2 Using System Control Panel Buttons 3 2 Reading Screens and Menus 3 2 Changing Settings for a Device 3 5 Configuring the XW System Cont...

Page 10: ... Changing System Modes 4 2 Operating Mode 4 2 Standby Mode 4 2 Using the Standby Button 4 3 Warnings and Faults 4 3 Warning Messages 4 3 Fault Messages 4 6 5 Troubleshooting Troubleshooting Reference 5 2 Types of Faults and Warnings 5 2 Warning Reference Table 5 2 Fault Reference Table 5 4 A Specifications Electrical Specifications A 2 Mechanical Specifications A 2 Environmental Specifications A 2...

Page 11: ...1 Introduction Chapter 1 introduces and describes operational and physical features of the XW System Control Panel ...

Page 12: ...stem requirements The System Control Panel requires a Xanbus power supply to operate Network power is carried by the network cables and can be supplied by an XW Hybrid Inverter Charger or an external Xanbus power supply As a device that draws network power the System Control Panel consumes a maximum of 3 watts Operational Features Other features of the System Control Panel include Compatibility co...

Page 13: ...em or displays the next screen 3 Up arrow button scrolls upwards through screen text or increases a selected value 4 Down arrow button scrolls downwards through screen text or decreases a selected value 5 Exit button cancels selection of a menu item or displays the previous screen 6 Screen shows menus settings and system information 7 Standby button disables inverting and charging on all inverter ...

Page 14: ...ontrol Panel and other Xanbus enabled devices Figure 1 2 Back Panel Xanbus network inputs 8 pin RJ 45 Figure 1 3 Network Diagram Solar Charge Controller Enter Exit Distribution Panel PV Array System Control Panel Charge Controller Automatic Generator Start AC Out DC In Out AC In Inverter Charger AC Panel Battery Generator Hybrid Inverter Charger Grid AC1 Ge n AC2 Fa u lt Wa rn in g Eq u a lize Ba ...

Page 15: ...tion and procedures for planning and performing a XW System Control Panel installation including Materials and tools required Choosing a location Choosing a network layout Mounting the unit Connecting the System Control Panel to other devices ...

Page 16: ...te the installation p Mounting template sticker supplied p Mounting plate supplied p Mounting bracket supplied p Four 6 screws supplied p Two 8 screws supplied p Cable clamps or hardware fasteners p Xanbus network cables or equivalent CAT 5 or CAT 5e cable with RJ 45 connectors wired to T568A standard One 7 foot 2 1 meter cable is supplied p Two network terminators one male terminator is supplied ...

Page 17: ...power supply the network requires a power supply capable of providing 15 Vdc 200 mA to each device The XW Series Inverter Charger provides network power but if no inverter charger is installed an external power supply is required Contact Xantrex for more information Xanbus cables each Xanbus enabled device is connected by a Category 5 CAT 5 or CAT 5e cable The cable consists of eight conductors in...

Page 18: ...iguration without terminators is not supported by Xantrex The System Control Panel ships with one male terminator already installed Depending on your network layout this terminator may need to be removed and inserted into another device elsewhere in the network Figure 2 1 T568A Standard Wiring Pin Number Conductor Name CAT 5 Cable Insulation Color CAT 5e Cable Insulation Color 1 NET_S White Green ...

Page 19: ...either Xanbus cables or terminators One input is available for connecting to a Xanbus enabled device The remaining inputs are reserved for connection to other network connectors a Xanbus cable terminated with a female terminator or a male terminator The network connector is mounted to a bulkhead or a wall as shown in Figure 2 4 Figure 2 3 Network Terminators Male network terminator Female network ...

Page 20: ...layout is best for your installation Multi Drop Backbone Layout In a multi drop backbone layout each Xanbus enabled device on the network is connected by a drop cable to the network bus or backbone using a network connector as shown in Figure 2 5 Table 2 1 Network Components and Part Numbers Network Component Part Number Network termination Male 2 per pack 809 0901 Network termination Female 2 per...

Page 21: ...sy chain layout each device on the network is linked with separate lengths of Xanbus cable as shown in Figure 2 6 This layout does not require network connectors As in the multi drop backbone layout two terminators are required to ensure the communication signal quality on the network The Xanbus enabled devices at each end of the chain must have a male terminator inserted into their open network i...

Page 22: ... Route the cables away from sharp edges that might damage the insulation Avoid sharp bends in the cable no less than a 4 inch 100 mm radius Allow at least 2 inches 57 mm of space behind the wall to accommodate the depth of the unit and allow room for the cables to bend Allow for some slack in the cable tension Figure 2 6 Daisy Chain Layout WARNING Shock hazard Do not route the Xanbus cables in the...

Page 23: ...m Connecting Xanbus Cables Follow these guidelines for connecting Xanbus cables to the System Control Panel The cables are connected to the System Control Panel at the same time the System Control Panel is mounted Read Mounting the System Control Panel on page 2 11 before performing the following procedures CAUTION Equipment damage Connect the System Control Panel only to other Xanbus enabled devi...

Page 24: ...ts in the network connectors at the beginning and end of the network There should be no empty inputs in any of the network connectors Daisy Chain Layout To connect Xanbus cables to the System Control Panel 1 Connect the Xanbus cable or two Xanbus cables if the System Control Panel is located between two Xanbus enabled devices to a Xanbus network input in the System Control Panel 2 Route and connec...

Page 25: ...mounting plate The mounting plate fastens to walls up to inch 19 mm thick 2 Route the Xanbus cable s inside the wall and through the opening 3 Insert the mounting plate with the two tabs in a vertical position into the hole see Figure 2 7 4 Secure the mounting plate by tightening the two screws to rotate the tabs to the horizontal position see Figure 2 8 and pull the tabs tight against the inner s...

Page 26: ...Figure 2 9 Connect a network terminator to the System Control Panel if it is the last device at the end of a daisy chain network layout Figure 2 8 Securing the Mounting Plate Rotate tabs to horizontal position Important To ensure communication signal quality the network must be terminated at each end with a terminator Figure 2 9 Connecting the network cables ...

Page 27: ... necessary depending on your mounting surface and using a jigsaw cut out the hole in which the System Control Panel will be inserted 3 Route the Xanbus cable s from other Xanbus enabled devices inside the wall and through the opening 4 Connect the Xanbus cable s and terminator if necessary to either network input on the back of the System Control Panel See Figure 2 9 Connect a network terminator t...

Page 28: ...cket with two 6 screws 5 Connect the Xanbus cable s and terminator if necessary to either network input on the back of the System Control Panel Connect a network terminator to the System Control Panel if it is the last device at the end of a daisy chain network layout 6 Place the unit into the mounting bracket and secure it with four 6 screws See Figure 2 11 7 Peel off the protective plastic coati...

Page 29: ... backlight will come on and the System Control Panel will show the startup screen see page 3 3 When the System Control Panel is started up on the Xanbus system for the first time it displays a fault message asking you to set the clock before proceeding For procedures for setting the clock see Setting the Time on page 3 11 and Setting the Date on page 3 12 ...

Page 30: ...2 16 ...

Page 31: ...ol Panel and for using the XW System Control Panel to configure other Xanbus enabled devices This chapter does not recommend specific settings for devices on your system For device configuration information refer to the Owner s Guide or Operation Guide for each Xanbus enabled device ...

Page 32: ...vice you have selected to view information for Viewing the System Control Panel Home Screens The top level screens on the System Control Panel are the Startup screen the System Status screen and the Device Home screens After power is applied and the Startup screen appears the System Control Panel displays the System Status screen The Device Home screens can be viewed by pressing the up and down ar...

Page 33: ...the Enter button Pressing Enter displays the Select Device menu Figure 3 1 System Control Panel Top Level Screens Startup screen System Status screen System Status Select Device menu Select Device XW Inverter Charger Home screen XW6048 Home Device 2 Home screen Device 2 Home Device 3 Home screen Device 3 Home Device n Home screen Device n Home Appears for a few seconds after the system starts up o...

Page 34: ... of screens and menus on the System Control Panel Select Device Menu The Select Device menu displays a list of Xanbus enabled devices in the system including the XW Inverter Charger and the System Control Panel SCP The Select Device menu is where you can access the Setup menus for each device in the system The length of the Select Device menu depends on how many Xanbus enabled devices are installe...

Page 35: ...onfiguration items you may have to adjust routinely or as part of initial setup Advanced menu The Advanced menu gives you access to the full set of configuration menus for that device including everything displayed on the Basic menu As a safeguard against unintended advanced configuration the System Control Panel displays the Basic menu by default To view the Advanced menu you must perform a speci...

Page 36: ...ARNING Risk of fire and shock hazard The Advanced settings for devices other than the System Control Panel are intended for qualified installation service personnel only Before changing advanced settings you must be familiar with the settings and the system wide impact of changing those settings Setting parameters incorrectly could damage connected equipment such as batteries or could severely aff...

Page 37: ...el You can configure the System Control Panel to suit your preferences and the requirements of the Xanbus system Some settings such as the system time affect the entire system Other settings affect only the System Control Panel such as the brightness of the display You can perform all these tasks on the SCP Setup menu the Clock menu and the System Settings menu Configuring the System Control Panel...

Page 38: ... to sound when a low battery voltage condition exists On Off Off Set Degrees Selects the temperature scale the System Control Panel will display Fahrenheit Celsius Fahrenheit Name Allows you to customize the name of the System Control Panel as it is displayed on the setup menu and the Select Device menu Press Enter to begin customizing the name See Setting the Device Name on page 3 9 SCP Clear Fau...

Page 39: ...zing the device name To change the character press the up or down arrow button Holding down the button causes the characters to scroll more quickly To delete the character press Exit To add characters press Enter 4 When the correct character is shown press Enter to select it 5 After pressing Enter to select the last character of your customized device name press Enter again to return to the Setup ...

Page 40: ...ct Device menu highlight Clock and press Enter Clock Menu Configuration Items Menu item Description Values Default Set Time Sets reference time for the power system 12 00 AM 11 59 PM 00 00 23 59 n a Set Date Sets the reference date for the power system month day year Jul 1 04 for example n a 12 24 Hour Configures the System Control Panel to use a 12 hour clock or 24 hour clock 12hr 24hr 12hr Selec...

Page 41: ...ss Exit to move back to the value you need to reset If you decide to abandon resetting the time press Exit repeatedly until you return to the Clock menu 4 Press the up arrow or down arrow button to change the minute 5 When the correct minute is shown press Enter to select it and highlight the AM PM value If you are using a 24 hour clock you will return to Set Time at this point Proceed to step 8 6...

Page 42: ...to the Clock menu 5 Press the up arrow or down arrow button to change the day 6 When the correct day is shown press Enter to select it and highlight the year 7 Press the up arrow or down arrow button to change the year 8 When the correct year is shown press Enter to select it and return to the Clock menu If you make an error press Exit to move back to the value you need to reset If you decide to a...

Page 43: ...arameters when configuring device settings See Using Cascading Parameters on page 3 14 Enabled Disabled Disabled Connection Names Customizes the names of AC and DC connections in the system For example AC1 can be changed to Grid Power House Battery Start Battery Solar Array Grid Generator AC Load n a View Fault List Displays the Fault List screen which shows active faults in the system up to 20 Se...

Page 44: ...tings menu with Cascading highlighted press Enter 2 Use the up arrow or down arrow button to change the current setting Enabled or Disabled 3 Press Enter to select the new setting When configuring the network managed power system with cascading parameters enabled you should verify that the configurations have been cascaded correctly to other devices Communication errors may cause parameters to rev...

Page 45: ...Using the System Settings Menu 975 0298 01 01 3 15 2 Press the down arrow button to view information for each Xanbus enabled device on the system 3 Press Exit to return to the System Settings menu ...

Page 46: ...3 16 ...

Page 47: ...4 Operation Chapter 4 contains information and procedures for operating the XW System Control Panel including System modes Faults and warnings ...

Page 48: ...le in Standby mode the System Control Panel remains powered listening and reporting its status to the network However the output power of all Xanbus enabled devices is disabled and all inverting charging and generator starting activity stops Selecting Standby mode stops the generator if it is running and a Xantrex Automatic Generator Start is part of the system and puts the System Control Panel an...

Page 49: ...it is running after a cool down cycle Warnings and Faults This section describes how fault and warning messages behave and what you should do when they appear For a complete list of fault and warning messages specific to the System Control Panel along with recommended actions to correct the fault or warning condition refer to Chapter 5 Troubleshooting Warning Messages Warning messages appear when ...

Page 50: ...edge the warning the System Control Panel displays the menu for the device that caused the warning The System Control Panel removes an unacknowledged automatic warning message from the screen after three minutes However if the condition that caused the warning still exists the warning message will reappear You can view a list of the last 20 warning messages from the System Control Panel on the War...

Page 51: ...er The complete warning message appears After viewing the warning message you can return to the warning list by pressing Exit or continue to the menu for the device that caused the warning by pressing Enter Each time you return to the warning list after viewing a complete message the viewed message is removed from the list If you have left the warning list you can view it at any time from the Syst...

Page 52: ...2 Press Enter The complete message appears To return to the warning log u Press Exit as indicated by the arrow marked cancel To proceed to the device menu and adjust device settings to eliminate the warning condition u Press Enter as indicated by the arrow marked continue Fault Messages Fault messages appear when the System Control Panel s operation is affected by a condition that requires immedia...

Page 53: ...hat generated the fault if the fault condition still exists the fault message will reappear Correcting the condition that caused the fault Viewing the System Control Panel Fault Log The fault log lists the most recent System Control Panel faults up to a total of 20 On each line the log shows the fault code the date the fault occurred and the time the fault occurred To view the fault log 1 On the S...

Page 54: ...tempt to clear the fault by selecting Clear Faults Warnings Viewing Multiple Fault Messages If several faults occur before you can acknowledge or clear them the System Control Panel displays the accumulated messages on a fault list The fault list displays messages from all network enabled devices not just the System Control Panel You can select a message and view complete information for it from t...

Page 55: ...ault list at any time To view the fault list at any time 1 On the Select Device menu use the up arrow or down arrow button to highlight System Settings 2 Press Enter 3 On the System Settings menu use the down arrow button to highlight View Fault List 4 Press Enter ...

Page 56: ...4 10 ...

Page 57: ...the System Control Panel For information about warning and fault messages that relate another device see the guide for that device Use these tables to help you identify the cause of the fault or warning and determine the best course of action to correct the condition that caused the fault or warning ...

Page 58: ...ging a value that you entered Check device operation guide and settings The setting may be out of range the system mode may be incorrect or another device setting is overriding the setting you want to change Try changing the value again W251 Please confirm Equalization process Manual You have enabled Equalization on the inverter charger or charge controller menu Press Enter to begin equalizing bat...

Page 59: ...have connected a new device to the network or reconnected a disconnected device Acknowledge the message and check that the device is properly configured W258 Device instance is duplicated Manual Two networked devices of the same type have the same instance Select a different instance ID on one of the devices Setup menu W501 SCP has fixed a memory problem restored defaults Manual The System Control...

Page 60: ...y configured F500 Internal failure Service required Manual The silicon serial ID number has failed and the System Control Panel has gone into Standby mode Reset the System Control Panel by removing and restoring network power If problem persists call customer service F501 Memory failure Service required Manual The System Control Panel has suffered a non volatile memory failure Reset the System Con...

Page 61: ...controller fault has occurred and the System Control Panel has gone into Standby mode Reset the System Control Panel by removing and restoring network power If problem persists disconnect and reconnect network cables Table 5 2 Fault Reference Table Fault number Message Type Cause Action ...

Page 62: ...5 6 ...

Page 63: ...A Specifications Appendix A contains the electrical and physical specifications for the XW System Control Panel All specifications are subject to change without notice ...

Page 64: ...Communication protocol Xanbus Maximum cable length 130 ft 40 m Connectors 2 RJ 45 8 pins Display Dot matrix 128 64 LCD with white LED backlight Electromagnetic compatibility EMC Class B per FCC Part 15B and Industry Canada ICES 003 Dimensions W H D 6 4 1 152 103 40 mm Shipping dimensions 10 8 2 267 210 63 mm Weight 0 46 lb 208 g Shipping weight 1 72 lb 780 g Operating temperature 4 to 122 F 20 to ...

Page 65: ...Environmental Specifications 975 0298 01 01 A 3 Figure A 1 System Control Panel Dimensions 5 127 6 152 5 140 4 102 3 90 31 32 77 13 16 30 13 32 10 1 24 ALL DIMENSIONS IN INCHES mm 1 8 3 TYP ...

Page 66: ...A 4 ...

Page 67: ...s or replaces a product its warranty continues for the remaining portion of the original Warranty Period or 90 days from the date of the return shipment to the customer whichever is greater All replaced products and all parts removed from repaired products become the property of Xantrex Xantrex covers both parts and labor necessary to repair the product and return shipment to the customer via a Xa...

Page 68: ...trikes c the product if repairs have been done to it other than by Xantrex or its authorized service centers hereafter ASCs d the product if it is used as a component part of a product expressly warranted by another manufac turer e the product if its original identification trade mark serial number markings have been defaced altered or removed Disclaimer Product THIS LIMITED WARRANTY IS THE SOLE A...

Page 69: ... a product directly to Xantrex you must obtain a Return Material Authorization RMA number and the correct factory Ship To address Products must also be shipped prepaid Product shipments will be refused and returned at your expense if they are unauthorized returned without an RMA number clearly marked on the outside of the shipping box if they are shipped collect or if they are shipped to the wrong...

Page 70: ... System Control Panel has expired if the unit was damaged by misuse or incorrect installation if other conditions of the warranty have not been met or if no dated proof of purchase is available your product may be serviced or replaced for a flat fee To return your XW System Control Panel for out of warranty service contact Xantrex Customer Service for a Return Material Authorization RMA number and...

Page 71: ...From _________________________________ p Purchase Date _________________________________ p Length of time System Control Panel has been installed ______________________________ p Alarm sounding ______________________________ p Description of indicators on front panel ______________________________ p Appliances operating when problem occurred ______________________________ p Warning or Fault messag...

Page 72: ...WA 6 ...

Page 73: ...s A 2 Enter button 1 3 3 2 environmental specifications A 2 Exit button 1 3 3 2 F Fault alarm 3 8 fault light 1 3 Fault list 3 13 4 8 Fault log 3 8 4 7 fault messages clearing 3 8 types 4 6 fault reference table 5 4 firmware revision 3 14 I Information about Your System form WA 5 installation connecting network cables 2 12 mounting 2 11 2 13 planning 2 2 K keypress for system standby mode 4 3 L Li...

Page 74: ... mode 4 2 startup screen 3 3 system home screen 3 3 system modes 4 2 system standby mode 4 3 T time format and setting 3 11 U Up arrow button 1 3 3 2 V verifying network power 2 15 view device info 3 13 View Fault Log 3 8 View Warning Log 3 8 W Warning list 3 13 Warning log 3 8 4 5 warning messages 4 3 warning reference table 5 2 warranty out of warranty service WA 4 terms and conditions WA 1 X Xa...

Page 75: ......

Page 76: ... Technology Inc 1 800 670 0707 Tel toll free NA 1 360 925 5097 Tel direct 1 800 994 7828 Fax toll free NA 1 360 925 5143 Fax direct customerservice xantrex com www xantrex com 975 0298 01 01 Printed in Canada ...

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