Ilumina GL Users Guide 57
Symptoms
Possible Causes
Steps to Take
Horizontal lines
and spots appear
periodically.
When the interval is
about 94 mm (4"), the
image drum (the green
tube) is damaged or
dirty.
Wipe it lightly with a soft cloth.
Replace the image drum cartridge
when it is damaged.
When the interval is
about 42 mm (1.5"),
there may be foreign
particles in the image
drum cartridge.
Open/close the top cover, and print
again.
When the interval is
about 87 mm (3.5"),
the fuser unit is
damaged.
Replace the fuser unit.
The image drum
cartridge has been
exposed to light.
Replace the image drum cartridge if
the problem is not resolved.
White area of
paper is lightly
stained.
Paper contains static.
Use paper stored in proper
temperature and humidity conditions.
Paper is too thick.
Use thinner paper.
The toner is low.
Replace the toner cartridge.
Periphery of the
letters is smudged.
The LED head is dirty.
Wipe the head with LED lens cleaner
or with a soft cloth.
Toner comes off
when it is rubbed.
The thickness and
type of the paper are
incorrectly set.
Set the correct value of [Media Type]
and [Media Weight] in the menu setup
or set one value thicker for [Media
Weight].
Recycled paper is used
Glossiness is not
uniform.
The thickness and
type of the paper are
incorrectly set.
Set the correct value of [Media Type]
and [Media Weight] in the menu setup
or set one value lighter for [Media
Weight].
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