background image

33 

 

Troubleshooting:     

Scooter Takes Off 

– Will Not Stop 

 

A) If the scooter is moving when you turn the key to the “on” position without turning the 
throttle you will need to replace the throttle or controller. 

 
B) If scooter takes off without turning the key to “on” – you need to replace the controller.   

Scooter is not moving and the lights do not work using battery, but lights do work when 

you  plug  the  charger  into  the  side  of  the  scooter  and  also  plug  the  charger  into  the 

wall-Scooter will not move at all and all lights do not work (lights do work when you plug 

the charger into wall): 

 

A) No fuse in fuse assembly= add one of the fuses includes with the scooters 

 

B) Bad Fuse= unscrew the cap only on the fuse holder. Remove the fuse and make sure 

that the fuse is not blown (a good fuse will have a solid wire from one end to the other, a 

bad fuse=the wire inside is broken). 

 

C) Bad fuse holder = fuse assembly may be cracked or have a bad connection within it. 

 

D) Bad controller box 

 

E) Possibly bad battery, although this is rare. 

 

F) Wires behind fuse assembly have come off due to improper replacement of fuses or 

loose  wire  connections  to  the  battery.  This  is  always  due  to  the  customer  rotating  the 

whole fuse assembly (when changing fuses) and twisting the 2 wires that are in the back 

of  the  fuse  holder.  You  must  open  up  scooter  and  reattach  these  wires  to  back  of  fuse 

assembly or to battery and control box. If this is the problem the lights WILL work when 

you have the charger plugged in.   

 

Troubleshooting: 

Blinkers Do Not Work

 

1. Open the battery cover and locate the blinker module. This is a blue or black devise that 

has 2 wires attached to it and is approximately 1 ½ inches tall.   

2. Ensure both wires are connected. 

3. If both wires are connected and the blinker still does not operate, module may be bad. 

Summary of Contents for X-370

Page 1: ...1 X Treme Electric Scooters X 370 Electric Scooter Trunk not included Sold Separately Owner s Manual PLEASE BE SAFE WHEN RIDING ALWAYS WEAR A HELMET AND OBEY ALL LAWS ...

Page 2: ...res will decrease performance 5 DO NOT allow this unit to deep discharge the battery 6 For safety purposes DO NOT charge for over 8 hours Let rest 4 hours and recharge if needed 7 Turn the unit OFF when not in use This PRODUCT IS NOT INTENDED FOR EXTREME or OFF ROAD Use Please take care of your X 360 DO NOT JUMP or ABUSE THIS PRODUCT DO NOT RIDE IN WET ICY CONDITIONS Exposure to water may cause el...

Page 3: ...his product See Product Handbook for more information This product is recommended for riders 16 YEARS OF AGE and older SAFETY Persons without excellent vision balance coordination reflex muscle and bone strength and good decision making capabilities should not use this product Minors without adult supervision should not use this product Persons unwilling or unable to take responsibility for their ...

Page 4: ...if it has been damaged in any way Keep hands face feet and hair away from all moving parts Do not touch the motor or wheels while they are rotating Brakes are designed to control speed as well as stop the scooter Practice braking for proper slowing down and smooth stops Maintain your X Treme X 370 as recommended in this Product Handbook Use only quality replacement parts as recommended by the manu...

Page 5: ...ONAL INFORMATION 14 GENERAL INFORMATION TECH SUPPORT 15 43 Step By Step Assembly Instructions 15 17 Body Removal Installation Instructions 18 19 Front Fork Nut Cup Bearing Assembly 19 Rear Wheel Assembly 20 How To Charge Scooter 21 Checking Understanding The Charging Process Light 22 Directions To Checking Battery Charging Connections 22 23 How To Check Charger Output 23 How To Adjust Chain Tensio...

Page 6: ...eshooting Scooter On But Not Running 30 Troubleshooting Motor Running Backwards Check Wiring 30 Troubleshooting Is It My Throttle or Controller 30 31 Troubleshooting Scooter Will Not Run 31 32 Troubleshooting After Fully Charging Powers Only For Short Distance Use 32 Troubleshooting Scooter Takes Off Will Not Stop 33 Troubleshooting Blinkers Do Not Work 33 34 Troubleshooting Burning Smell 34 Troub...

Page 7: ...iable Speed Throttle Speedometer Voltage Gauges Blinker Brake Horn Controls Spring Loaded Seat Storage Box Lockable with Key not included sold separately Rear Brake Lights Rear Blinkers Rear Brake Drum Spring Loaded Kickstand 3 12 Volt Batteries 350 Watts 30 Amps Front Suspension Forks 13 Tires with Chrome Mags Durable Body Plastics Foldable Handlebars Headlight with Blinkers ...

Page 8: ...iding your X 760 Fig 1 Fig 2 Fig 3 Assembly 1 Carefully remove the X 370 from the box 2 Install the front wheel and axle Fig 1 3 Attach the T handlebar to front fork wheel and tighten clamp securely at the base Insert both left and right handlebars by inserting and then tightening the black bolt Fig 2 4 Secure the footplate to the frame using the 4 enclosed footplate nuts bolts and rubber washers ...

Page 9: ... ON position 4 Turn the Ignition key to the ON position 5 Gently rotate the THROTTLE GRIP on the right side of the handlebars The X 370 will begin to move on its own power Your scooter has a variable speed hand throttle You can control the speed of your scooter by the amount of pressure you use when rotating the hand throttle 1 Locate the master kill switch next to the ignition on the dash Turn to...

Page 10: ...ng surfaces Adjusting the Brakes The Brakes on the X 370 should come fully adjusted from the factory However it may be necessary to adjust the brakes and from time to time Fig 6 Fig 7 To adjust the rear brakes For brakes that are adjusted too tight 1 Loosen the tension screw on the left hand brake lever by rotating it counter clockwise until the wheel spins freely Fig 6 For brakes that are adjuste...

Page 11: ...flated to a maximum of 36 P S I It is also recommended to use a tube additive like Slime available from any motorcycle shop to avoid inconvenient punctures If the tire pressure is ridden while low on air pressure the inner tube may shift position or spin in the tire and damage the valve stem at the wheel MAINTENANCE RECOMMENDED TOOLS To adjust and service the X Treme X 370 you will need the follow...

Page 12: ...hat will keep your X Treme X 370 running in top condition Daily Maintenance Perform each time you ride your X 370 Clean the exterior of the unit with a soft damp rag DO NOT USE WATER TO CLEAN YOUR X 370 Check that all nuts and bolts are securely tightened Lubricate the chain with any silicone spray 3 1 oil or any good clean motor oil Check battery charger for any frayed cut wires To tighten the ch...

Page 13: ... Charge batteries Low tire pressure Inflate tire to 36psi Popping sound Adjust chain drive WARNING This vehicle DOES NOT conform to federal safety standards and is not intended for operation on public streets roads or highways Serious injuries can result from the unsafe operation of this vehicle TO MINIMIZE RISK the user of this vehicle must wear appropriate safety gear such as helmet gloves and k...

Page 14: ...es If any battery should become faulty within 6 months from the purchase date the manufacturer will replace the battery free of charge The manufacturer may require that old batteries be returned to for exchange If you have questions about our warranty please contact your dealer X Treme Electric Scooters Manufacturers Wholesale Distributors is not responsible for the proper or improper use of merch...

Page 15: ...de of the fork and then is secured in place with the nut Properly assembled front wheel below Attaching Scooter Body Attach the body to the frame Your scooter is shipped without the body attached to avoid possible damage during shipping Attaching the body is easily done using the enclosed set of bolts rubber washers and nuts On the foot rest area of your scooter body are two holes on each side Sim...

Page 16: ... back of the scooter body near the taillight Secure the posts to the scooter frame using the enclosed bolts and nuts Slide the seat clamp over the seat post Attaching Trunk to Trunk Rack trunk sold separately Attach the optional trunk to the trunk rack Your trunk comes with the necessary hardware to attach the trunk to the rack if you choose In the picture below are 2 rubber bushings and metal pla...

Page 17: ... of the seat post into the bottom of the seat and tighten the nuts Next insert the seat post into the post on the scooter where the seat clamp from the trunk rack is located Adjust the height and then tighten the clamp to secure the seat in place Attaching the Handlebars To Scooter Attach the handlebars to scooter Insert the handlebar into the handlebar post being sure to align the lock pin with t...

Page 18: ...ks Be careful not to lose the bearings under the second nut With the two 2 nuts removed pull the front fork and wheel out from the bottom and set aside 5 Remove Cover to Battery Compartment with key 6 Label Wire Connectors by marking both Male Female connectors with the tape and Sharpie Start with the largest connector labeling it 1 then disconnect it Work your way down to the smallest numbering a...

Page 19: ...e install the lights on the new body 11 Re install the White Plugs back on the wires after the lights are on the new body 12 Re install the body by reversing the instructions start with 11 and working to 1 Note for re installing the Brake Cable pull the bracket toward the front of the scooter as you pull the brake cable to the back of the scooter and then tighten nut Go through and confirm all con...

Page 20: ...ce the chain tensioner and finally washer and nut Brake side Order of Parts Listed Right to Left Right Side Nut Washer Tensioner Frame Medium Spacer Brake Hub Small Spacer Gold Inside Hub Right Side Assembly The small spacer goes inside the gold brake hub that is attached to the rear wheel The Brake hub goes next Then is the medium spacer that is between the outside of the brake hub and the scoote...

Page 21: ...rt How To Understand Charger Light Sequence When you plug your charger into the wall the light should turn Green Plug your charger into the scooter and it should turn to Red for a good period of time This indicates that the charger sees the batteries and charge cycle started If No Red light then charger is not making a connection to batteries to charge them Check for a loose wire on the back of th...

Page 22: ...or together 5 Turn ON the switch does motor work If no then continue with the following This tells us the break is within the battery side If motor does spin then reconnect the motor and battery to its original connectors on the controller Check the main Kill Switch and Wires 1 Locate the large red wire single pin connector that is coming off the first battery 2 Unplug and the connector on battery...

Page 23: ...give you the charger output reading to compare with what your scooter requires How To Adjust Chain Tension Loosen the axle nuts Then locate the chain tension bolts These bolts go from the rear axle to the frame Make sure each side is adjusted equally as this can make the scooter wheel and chain out of balance When you tighten the nuts on these bolts they pull the whole axle and wheel back tighteni...

Page 24: ...the new free wheel by hand with the writing side out Do not tighten the free wheel by striking with a screwdriver and hammer 7 Reassemble everything in reverse order How To Test Motor Direct To Battery ATTENTION Prop the scooter up so that the rear wheel is NOT touching the ground In this test the drive wheel will run Full Speed 1 Access the Battery and Controller compartment 2 Locate the Connecto...

Page 25: ...foot deck Let unit charge for 8 hrs How to Install Replace Throttle Open the footplate Run the new throttle wires down to the battery compartment Find the white connector on the controller marked ______ Disconnect this white connector Mark the color of the wires on the white connector so you can insert the new wires in the correct place Look down inside the white connector that goes to the throttl...

Page 26: ...ill be inside of either a Blue or Black Fuse Holder with two Red wires coming into it To access lift the cap as you press in on tab 2 5 Amp Glass Fuse located in wire harness inline on a Red wire To access unscrew holder How To Remove Batteries From Scooter 1 Remove the Seat and Seat Post 2 Remove the Foot Pad decals and the four 3 Phillips head screws that have 10mm nuts on the bottom of them 3 L...

Page 27: ...tire air pressure etc How to Install Dash Assembly First you will remove the old dash but do not cut any wires because you will need them for the new dash Remove wires from old dash There will be a set of wires attached to each turning signal bulb with rubber Pull the bulb out grasping the rubber and slowly work it from side to side releasing it from the housing Next remove the center head light b...

Page 28: ... out for the new one Now put the screws back in re assemble the dash and you should be ready to go How To Repair A Flat Tire 1 To remove either tire place the scooter on top of a solid object that holds the wheels off of the ground 2 For the front remove the bolt from one side of the axle by using two 14mm wrenches Pull the axle out from the side Replace in reverse order 3 For the back tire with t...

Page 29: ...tance There are generally two main suspects 1 First check the fuse and suspect a loose or broken connection Take the battery compartment cover off to see the wiring and inspect it for any loose or broken connections on the battery switch controller etc 2 Second suspect the controller box has failed Since the controller is the heart of the system it can fail in many ways to prevent current from bei...

Page 30: ... that goes to the motor from the controller Mark the wires position in the connector so you will be sure to turn them around properly Look down inside the connector where you will see the two metal wire spades They are held in place by a small tab that locks into the connector If you reach inside the connector with a jeweler s screwdriver or dental pick you can bend the tab in and then pull wire s...

Page 31: ...t the voltage at the motor connector while turning the rear wheel backwards The motor should generate a small negative voltage that varies with the speed it is turning A smell test is also conclusive proof that you have a damaged controller or motor If you can get your nose close to one or the other and it smells like badly burnt broccoli it s burnt out Of course it could also be burnt out and not...

Page 32: ...thy or full charge If your battery charger does not have charging indicator lights then you may not be charging the battery at all if the charger is defective 2 The battery may be self charging to only about 60 on it s own If the battery is getting old then it may not be able to hold a full charge and the battery will need replacement When suspected you can very briefly arc across the battery term...

Page 33: ...wire from one end to the other a bad fuse the wire inside is broken C Bad fuse holder fuse assembly may be cracked or have a bad connection within it D Bad controller box E Possibly bad battery although this is rare F Wires behind fuse assembly have come off due to improper replacement of fuses or loose wire connections to the battery This is always due to the customer rotating the whole fuse asse...

Page 34: ...s burnt internally there may only be a burning smell briefly and then it will go away The scooter will not function at all Troubleshooting Charging Problems Scooter Will Not Charge Proper operation of a charger When plugged into the wall the charger light should illuminate green Then when plugged into the scooter charger socket it should turn red and remain red until the scooter is fully charged C...

Page 35: ...heel does not touch the ground b Remove the battery cover and locate the 2 wires that come from the motor Disconnect the motor wires from the controller This is easily done by un clipping the wire clips c Using the 2 jumper wires attach the first jumper to the red positive wire inside the wire clip coming from the motor Do the same with the black negative wire coming from the motor Then take the r...

Page 36: ...36 Troubleshooting Rear Wheel Does Not Spin Free 1 Free wheel assembly has broken Replace with new complete rear wheel assembly ...

Page 37: ...nt future accidents while riding the scooter Q My fuse is blowing out often A Check the fuse to make sure it is a 30 AMP fuse that you have installed Any thing less than 30 AMPS and the fuse may blow The fuse is located under the battery cover in an orange or red fuse holder Turn off the key to the scooter Pull the fuse out of the rubber fuse holder Look at the center of the fuse through the plast...

Page 38: ...38 Controller Wiring Diagram ...

Page 39: ...39 Throttle Connector Wiring ...

Page 40: ...40 Removing Terminals from Connectors ...

Page 41: ...41 Turn Signal Diagram Trunk Rack Installation Diagam ...

Page 42: ...42 Front Fork Assembly Diagrams Order Bearing Ring Bearing Bottom Cup Scooter Goose Neck Top Cup Bearing Bearing Nut Cup Lock Nut Scooter Gooseneck falls between two cups ...

Page 43: ...43 Motor Controls Diagram Battery Wiring Diagram ...

Page 44: ...44 06 13 13 DO NOT RETURN TO STORE IF YOU NEED HELP CALL OR GO ONLINE 1 253 777 0690 www x tremescooters com support For General Information or Parts Visit www x tremescooters com ...

Reviews: