29
Maintenance and Problem Solving
|
29
Recertification
It is recommended that you have the spectrophotometer recertified
approximately once a year. When sending out the spectrophotometer for
recertification, be sure to include the white calibration tile. The tile and
spectrophotometer are calibrated to work together as a set; check the number
on their labels to make sure they match (see page 5). Use the original box to
ship the parts, if possible.
Contact Epson as described below for information on the recertification
process.
Where To Get Help
Epson provides technical support and information on the installation,
configuration, and operation of professional printing products through the
Epson Preferred Limited Warranty Plan. Dial (888) 377-6611, 6
AM
to
6
PM
, Pacific Time, Monday through Friday. Days and hours of support are
subject to change without notice.
Before you call, make sure you have your Unit ID number, which is
included with the Epson Preferred Limited Warranty Plan that came with
your printer. (The Unit ID number is required to access toll-free support.)
You’ll also need your printer and SpectroProofer serial numbers and proofs
of purchase.
Visit Epson’s support website at
epson.com/support
(U.S.) or
www.epson.ca/support
(Canada) and select your product for solutions to
common problems. You can download drivers, firmware, and
documentation, get FAQs and troubleshooting advice, or e-mail Epson with
your questions.
SM
Tip:
If you experience
difficulty with the
toll-free line or your
Unit ID number, call
(562) 276-1305.
Summary of Contents for Stylus Pro 7900
Page 1: ...Setup and Maintenance...
Page 4: ...4 4 Contents...
Page 6: ...6 6 Introduction...
Page 20: ...20 20 Setting Up the SpectroProofer...
