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Maintenance and Problem Solving

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5. Remove the backing plate(s) from the printer.

6. Use a soft, lint-free cloth to clean any dust or dirt from the surface of the 

calibration tile and backing plate(s).

If necessary, dampen the cloth with water to clean the surface. Then use 
another cloth to wipe it dry.

7. If you noticed that ink is transferring to the front surface of your paper, 

you may need to clean the paper presser. Slide the carriage to the right, 
then raise the paper presser.

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Summary of Contents for SpectroProofer

Page 1: ...Setup and Maintenance ...

Page 2: ...es used herein are for identification purposes only and may be trademarks of their respective owners Epson disclaims any and all rights in those marks This information is subject to change without notice Legal Notices Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by purchaser or thi...

Page 3: ... SpectroProofer 11 Connecting the Cables 15 Initializing the SpectroProofer 19 Maintenance and Problem Solving 21 Removing the SpectroProofer 21 Cleaning the SpectroProofer 23 Error Messages 27 Recertification 29 Where To Get Help 29 Specifications 31 Notices 33 Important Safety Instructions 33 FCC Compliance Statement 33 Warranty 34 ...

Page 4: ... 4 4 Contents ...

Page 5: ...the instructions that came with your color measuring software to use the equipment Handling and Product Information Exercise care when handling the spectrophotometer calibration tile and backing plates If they become scratched or soiled your color measurements may be affected Note that the spectrophotometer and tile come as a numbered set they have been calibrated to work together If you purchase ...

Page 6: ...6 6 Introduction ...

Page 7: ...ve all the parts shown below Setting Up the SpectroProofer Note The 44 model is shown These instructions also apply to the 24 model Save the original box and packing materials in case you need to ship the equipment SpectroProofer main unit Backing plates 24 kit Backing plates 44 kit Mounting rails bolts and Allen wrench Spectrophotometer ILS20EP or ILS20EPUV Calibration tile and holder Power cord ...

Page 8: ...e SpectroProofer 3 Remove any tape from the paper presser shown below Raise the paper presser and remove its packing material 4 Remove any packing tape from the carriage Caution Check for packing material all around and under the paper presser Paper presser under packing material Remove the packing material ...

Page 9: ...m the cables on the carriage 6 Slide the carriage a little to the left and then remove its plastic retainer 7 Slide the carriage back to the right then lower the paper presser Note Save the retainer along with other packing materials Slide left Remove retainer 2 1 2 1 ...

Page 10: ...10 10 Setting Up the SpectroProofer 8 Slide the carriage against the paper presser to lock it in place 9 Insert the spectrophotometer into the carriage so it clicks into place ...

Page 11: ...11 Setting Up the SpectroProofer 11 10 Connect the cables on the carriage to the spectrophotometer Installing the SpectroProofer 1 Turn off the printer 2 Remove the cover plate from the printer as shown ...

Page 12: ...he tabs at the top of the plate with the slots on the printer and then release the plate so it rests flush against the printer The backing plate adheres magnetically it is attached correctly if it doesn t move when you try to slide it Note The backing plates provide a uniformly opaque surface under the paper The white backing plate should normally be used Use the black backing plate if your paper ...

Page 13: ...t Make sure the plates hook together as shown Ensure that both plates rest flush against the printer and don t move when you try to slide them 5 Insert the calibration tile into the holder Remove the cover on the back of the holder by rotating it Drop in the tile with its white surface face down Replace the cover Caution Do not touch the white surface of the tile ...

Page 14: ...slots on the printer Then press the holder flush against the printer so its latch clicks into place The two tabs on the left side of the holder will rest on top of the backer plate 7 Install the SpectroProofer in the printer by sliding it onto the mounting rails Warning The SpectroProofer is heavy Two persons are required to lift it ...

Page 15: ...e cover on the right side of the SpectroProofer 2 Plug the square end of the SpectroProofer s USB cable included into the square port marked with the printer symbol If you ve also installed the optional Auto Take up Reel plug its USB cable into the flat port marked with the take up reel symbol 44 model only Auto Take up Reel SpectroProofer Note To install the SpectroProofer you must disconnect the...

Page 16: ...Proofer 3 Route the cable s through the channels and over the hook as shown Then close the cover 4 Attach two cable hooks to the right leg of the printer stand Place the cable s in the hooks as shown and snap the hooks closed 2 1 ...

Page 17: ...Setting Up the SpectroProofer 17 5 Plug the SpectroProofer s USB cable into the option port on the back of the printer 6 Plug the included power cord into the socket on the left side of the SpectroProofer ...

Page 18: ...maining cable hook to the inside left leg of the printer stand Place the power cord in the hook and snap the hook closed 8 Plug the power cord into a grounded electrical outlet Make sure the SpectroProofer s green status light comes on 2 1 Status light ...

Page 19: ...roll paper in your printer depending your model Follow the paper loading instructions in your Printer Guide 4 Select OPTIONS SETUP SpectroProofer DEVICE ALIGNMENT and EXECUTE and then press the OK button on the printer s control panel The printer automatically prints out and measures an adjustment pattern This process takes about one minute to complete 5 When the alignment is complete READY is dis...

Page 20: ...20 20 Setting Up the SpectroProofer ...

Page 21: ...ou how to respond to error messages and how to contact Epson for help It is recommended that you have the spectrophotometer recertified approximately once a year as described on page 29 Removing the SpectroProofer If you need to remove the SpectroProofer for cleaning or recertification follow these steps 1 Turn off the printer 2 Unplug the power cord from the left side of the SpectroProofer Mainte...

Page 22: ...5 Set the SpectroProofer on a flat surface to avoid damaging the lens Note The 24 model has only one cable The 44 model may have a second cable connected to the port for the optional take up reel Warning The SpectroProofer is heavy Two persons are required to lift it Caution Be careful not to scratch the spectrophotometer lens when handling the unit or setting it down ...

Page 23: ...ofer You may need to clean the SpectroProofer if you notice unusual color readings Check the following parts and clean them if necessary backing plates calibration tile spectrophotometer lens paper presser 1 Follow the instructions on page 21 to turn off the printer remove the SpectroProofer from the printer and remove the spectrophotometer from the carriage ...

Page 24: ...to clean the spectrophotometer lens 3 Remove the tile holder from the printer 4 Remove the calibration tile from the holder Caution Do not touch the lens directly or you could scratch its coating Use only compressed air designed for cleaning optics other kinds can leave behind a contaminating residue ...

Page 25: ...rom the surface of the calibration tile and backing plate s If necessary dampen the cloth with water to clean the surface Then use another cloth to wipe it dry 7 If you noticed that ink is transferring to the front surface of your paper you may need to clean the paper presser Slide the carriage to the right then raise the paper presser 2 1 ...

Page 26: ...Problem Solving 8 Clean the paper presser using a soft lint free cloth dampened with a mild detergent Then use another cloth to wipe it dry 9 Lower the paper presser then slide the carriage against it to lock it in place 2 1 ...

Page 27: ...he spectrophotometer and turn the printer back on DEVICE ALIGNMENT ADJUSTMENT NOT COMPLETE The initial settings have not been made for the SpectroProofer See page 19 SProofer DISCONNECTED CONNECT THE SpectroProofer TO THE PRINTER AND RESTART THE PRINTER The SpectroProofer is not connected to the printer correctly Turn the printer off then connect the SpectroProofer and turn the printer back on SPr...

Page 28: ...escribed on page 29 SpectroProofer ERROR Error No 15 The carriage is not working correctly because There is something blocking the carriage The backing plate is not attached correctly The white calibration tile holder is not installed correctly The environmental conditions are not correct Turn the printer off then remove the SpectroProofer Check for any loose or obstructing packing materials Make ...

Page 29: ...inting products through the Epson Preferred Limited Warranty Plan Dial 888 377 6611 6 AM to 6 PM Pacific Time Monday through Friday Days and hours of support are subject to change without notice Before you call make sure you have your Unit ID number which is included with the Epson Preferred Limited Warranty Plan that came with your printer The Unit ID number is required to access toll free suppor...

Page 30: ...30 30 Maintenance and Problem Solving ...

Page 31: ...umidity 35 to 65 Weight without spectrophotometer 44 SpectroProofer Approx 29 8 lb 13 5 Kg 24 SpectroProofer Approx 19 8 lb 9 0 Kg Dimensions 44 SpectroProofer 60 0 W 7 8 D 10 5 H in 1295 W 199 D 267 H mm 24 SpectroProofer 31 0 W 7 8 D 10 5 H in 787 W 199 D 267 H mm Spectrophotometer Product model X Rite ILS20EP ILS20EPUV Measurement geometry condition 0 45 ANSI ISO 5 4 Measurement aperture 3 55 m...

Page 32: ... 90 to 264 V DC output for ILS20EP ILS20EPUV 5 5 V 1 0 A Rated frequency range 50 to 60 Hz Input frequency range 49 5 to 60 5 Hz Rated current 44 SpectroProofer 24 SpectroProofer 0 3 A 100 V 0 25 A 100 V Power consumption 44 SpectroProofer 24 SpectroProofer Approx 10 5 W Approx 5 0 W in Ready Mode Approx 3 5 W in Sleep Mode Approx 8 5 W Approx 5 0 W in Ready Mode Approx 3 5 W in Sleep Mode Standar...

Page 33: ...rmally or exhibits a distinct change in performance The product is heavy and unwieldy Have two people unpack or carry the product FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference ...

Page 34: ...a period of one year from the date of original purchase proof of purchase required What Epson Will Do To Correct Problems Should the device prove defective during the limited warranty period please call the toll free Epson Preferred support line identified on page 29 in this manual This line will be answered during Epson s regular support hours currently 6 00 AM to 6 00 PM Pacific Time Monday thro...

Page 35: ...f the unit is returned damaged because you have not properly packed or shipped it you will be billed for the damage Upon verification of security Epson will ship the replacement unit promptly typically via next business day delivery for most business locations Shipments to more remote locations and to residential addresses and shipments to Canada may be shipped for later delivery For calls complet...

Page 36: ...e Epson is not liable for performance delays or for nonperformance due to causes beyond its reasonable control Except as provided in this written warranty neither Epson nor its affiliates shall be liable for any loss inconvenience or damage including direct special incidental or consequential damages including lost profits cost of substitute equipment downtime claims of third parties including cus...

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