SIM/APN failure
It means a SIM or APN failure, if the
LED2
will
not light for minutes.
If the device is not registering to the network, then the modem was not initiated
properly, and the router will restart itself after 10 minutes.
This could caused by a not
proper APN setting
–
or in case of CDMA version the wrong MSIN setting (you can
configure it on the local web user interface).
The SIM / APN error can also be caused by incorrect APN setting
–
in case of CDMA it is
the MSIN - which can be set by the router from the local web interface. Check with your
mobile service provider that issues your SIM card for the APN names and passwords you
are using.
After turning off the router, insert a working SIM properly, start the router, configure the
APN and SIM settings on the local website of the router.
If the problem persists, contact your mobile service provider for the SIM card and the
APN settings that you can use.
Always check the
SIM ID
field in the
Status / Overview
menu for the current SIM status.
Normally, there is the SIM ID number. In the event of an error, one of the following SIM
errors is displayed:
•
No SIM or SIM error
- No SIM or SIM is not active, incorrect SIM, or not inserted
correctly, SIM may not be in contact.
•
Not enough RSSI value
- connect a suitable antenna to the primary antenna
connector - for both antennas for version 4G - for the correct RSSI signal strength
value.
•
No NW registration
- The APN name or SIM is not configured or these settings
are incorrect
•
Check RSSI
- No antenna connected and / or SIM is incorrectly configured or
incorrect. Check the antenna and SIM again.
SIM card cannot be detected
Turn off the router - unplug the power plug from the
POWER
connector of the device.
Then, make sure that there is a SIM card in the
SIM
slot with the chip facing up and the
bevelled corner facing inward, and then push the card in until it stops. Check with your
