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Chapter 7. Troubleshooting
LED activity
Can you see any LED activity (flashin, light)?
After ca. 2 minutes inactivity of the LEDs could mean the router has a failure
(configuration or firmware trouble).
First you should ensure about the router is still under starting / booting phase or not.
Please wait 2-3 minutes, then check the LED signals again. If the
LED1..LED2..LED3
are
not blinking or does not lighting
then the device hasn’t got its power supply or
it has
some trouble.
Connect the power source and if it does not helps, ask our support, please.
In case of LED blinking after restart
After ca. 2 minutes of the router start the
LED1
will be blank and the
LED3
starts to
flashing by
green
. This signs that the router begins try to connect to the cellular network
(logins to the APN and builds the connection).
After 1 or 2 minutes, the
LED2
must be lighting continuously, which signs the successful
modem network connection and the available ppp (
WAN
) connection.
(in case of 4G version the
LED2
does not lighting here.)
The device is communicating on the network and will send a couple of minutes later
proper
RSSI
values and life signals. Meanwhile the
LED1
will flashing once in every 10
seconds - which means it is operating properly.
Power source
Check router that it can get any power through its microfit connector (
POWER
)
–
power
adapter is connected to the router microfit connector and the adapter to the 230V AC
plug.
When it receives 12V DC power, the LED signals will sign it:
all the three LEDs will light
for a short
period, then the
LED1
(
green
) will lighting for 2 or 3 minutes, then after that
only blinks once in every 10 seconds. The router is booting and just started.
(Wait for 1-2 minutes, while the router is registering to the wireless network then check
the life signals).