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7. Troubleshooting
Fig. 75 LogWIN operating panel with cover removed at the rear – rear view
F1 fuse T 6.3 A
Cover, under which is the release button for the
safety temperature limiter
Code Display on InfoWIN Touch
Cause/remedy
Alarm
088
O2 probe defective
Check O
2
probe and connections.
a) "Reset" or delete message. If this fault occurs again, contact Windhager Cus-
tomer Service or a heating technician.
b) Replace the O
2
probe, inform Windhager Customer Service or a heating tech-
nician.
Alarm
089
O2 probe (heating) defective
Check O
2
probe, transformer and connections.
a) "Reset" or delete message. If this fault occurs again, contact Windhager Cus-
tomer Service or a heating technician.
b) Replace the O
2
probe and/or transformer, inform Windhager Customer Ser-
vice or a heating technician.
Alarm
144
Safety device has tripped
Check safety devices.
Safety temperature limiter or external safety equipment has tripped.
a) Check the water level or pressure in the heating system – re-fill, bleed the air.
b) Air in the heating system – bleed air.
c) The heat pump or boiler feed pump is sticking or is defective – start pump
manually or have it repaired.
d) Check external safety equipment (e.g. low-water cut-off, etc.).
Once the boiler water temperature falls below 90 °C, take the rear of the cov-
er, remove the cover, press the release button of the safety temperature limiter
firmly – Fig. 75.
If this fault occurs again, contact Windhager Customer Service or a heating tech-
nician.
Alarm
187
No communication with
firing automate
Check linkage of firing automate and connec-
tions.
a) Check the connection cable or plug connection between the InfoWIN Touch
and the firing automate; "Reset" or delete message. Inform Windhager Cus-
tomer Service or a heating technician.
b) Connect the firing automate. "Reset" or delete message. Inform Windhager
Customer Service or a heating technician.
Alarm
189
Unable to communicate
with additional print
Check link to additional print, firing device
and connections.
a) Check the connection cable or plug connection between the InfoWIN, ad-
ditional print and the firing automate; "Reset" or delete message. Inform
Windhager Customer Service or a heating technician.
b) Connect the additional print, firing automate. "Reset" or delete message.
Inform Windhager Customer Service or a heating technician.
Summary of Contents for INFOWIN TOUCH
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