12
CALL IN
PROGRESS FEA
TURES
HOLDING CALLS
Exclusive Hold
With call
in progress
–Press
the Flash
button (if
equipped)
OR–
Press the
hook switch
momentarily
–Receive
dial tone
–Dial
# +
#
–Replace
handset
Retrieve Held
Call
–Lift
handset
–Dial
# +
#
–C
onverse
–Replace
handset to
disconnect
TRANSFERRING CALLS
Screened Transfer
With call
in progress
–Press
the Flash
button (if
equipped)
OR
–Press
the hook
switch momentarily
–Receive
dial tone
–Dial
station number
–Announce
call
–Replace
handset to
release
Unscreened Transfer
With call
in progress
–Press
the Flash
button (if
equipped)
OR
–Press
the hook
switch momentarily
–Receive
dial tone
–Dial
station number
–Replace
handset to
release
T ransfer
Via Page
With call
in progress
–Press
the Flash
button (if
equipped)
OR
–Press
the hook
switch momentarily
–Receive
dial tone
–Dial
# +
6
–Dial
page zone
(
00-32
)
–Announce
call over
page
–W
ait for
page answer
–Replace
handset to
release
T runk-to-T
runk Transfer
(T ransfer
to Outside
Line)
With call
in progress
–Press
the Flash
button (if
equipped)
OR
–Press
the hook
switch momentarily
–Receive
dial tone
–Dial
trunk group
access code
(example...
9
)
–Dial
telephone number
–Announce
call
–Replace
handset to
release
5
REFERENCE NUMBERS
Voice
Mail Access
Call
Voice
Mail from
. .
.
Inside__________________________________________________________
Outside________________________________________________________
Enter System
Access C
ode
________________________________________
Enter User
ID____________________________________________________
Enter Password
__________________________________________________
Important Numbers
1
.______________________________________________________________
2
.______________________________________________________________
3
.______________________________________________________________
4
.______________________________________________________________
5
.______________________________________________________________
6
.______________________________________________________________
7
.______________________________________________________________
8
.______________________________________________________________
9
.______________________________________________________________
10
.
____________________________________________________________
9
CALL PICKUP
Direct
Upon hearing ringing indication
– Lift handset
– Dial * +
3
– Dial extension number of ringing station
– Converse
Group
Upon hearing ringing indication
– Lift handset
– Dial * +
9
– Converse
Exclusive Hold
– Lift handset
– Dial * +
3
– Dial extension number of ringing station
– Converse
Hold Recall
– Lift handset
– Dial * +
3
– Dial extension number of ringing station
– Converse
Selected Trunk Hold
– Lift handset
– Dial access code (set by the system administrator)
– Dial trunk number
– Converse
ACCOUNT CODE REGISTRY
With call in progress
– Press the Flash button (if equipped) OR
– Press the hook switch momentarily
– Receive dial tone
– Dial # +
3
– Dial account code
– Press #
– Press the Flash button (if equipped) OR
– Press the hook switch momentarily
– Converse
– Replace handset to disconnect
Follow-Me Forwarding
Set
From station set where calls are to be forwarded to
– Lift handset
– Dial # +
92
– Dial
0
for Day forward or
1
for Night forward
– Dial your forwarding station number
– Listen for confirmation tone
– Replace handset
Cancel
– Lift handset
– Dial # +
99
– Dial
0
to cancel Day or
1
to cancel Night
– Listen for confirmation tone
– Replace handset
External Forwarding
Set
– Lift handset
– Dial # +
93
– Dial telephone number
– Dial # +
9
– Listen for confirmation tone
– Replace handset
Cancel
– Lift handset
– Dial # +
93
– Dial
0
to cancel
– Dial # +
9
– Listen for confirmation tone
– Replace handset