NEC DTERM DIGITAL 16 BUTTON DISPLAY User Manual Download Page 1 | Manualshive

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DIGITAL TELEPHONE USER GUIDE

Xen IPK II

DIGITAL TELEPHONE

User Guide

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Summary of Contents for DTERM DIGITAL 16 BUTTON DISPLAY

Page 1: ...DIGITAL TELEPHONE USER GUIDE Xen IPK II DIGITAL TELEPHONE User Guide ...

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Page 3: ... Busy No Answer Options 10 Outside Call Dialling Options 12 Call Pick Up 14 Paging 15 Background Music 15 Call Forward Immediate All 16 Call Forward Busy No Answer B NA 16 Call Forward Both Ring 17 Call Forward from Destination Follow Me 17 Do Not Disturb DND 18 Selectable Display Messaging 18 Set Relocation 19 Code Restriction Dial Block 19 Account Code Entry 19 Account Code Forced 20 ACD Agent O...

Page 4: ... Softkeys 5 Volume Control 12 Directory Key DIR 6 Large LED 13 Message Key MSG 14 Microphone Key MIC 9 7 6 11 2 12 13 5 4 14 3 10 1 9 7 6 11 2 12 13 5 4 14 3 10 1 9 7 6 11 12 13 5 4 14 3 10 1 9 7 6 11 2 12 13 5 4 14 3 10 1 2 Dterm Series i 8 line display Dterm Series i 16 line LED display Dterm Series i 16 line display with 16 DSS BLF One Touch Keys Dterm Series i 16 line display LCD display ...

Page 5: ...n Mic is ON Message Key Press key to answer a message waiting indication check the number of messages in voice mail or call the voice mail to listen to the messages Directory Key Press key to access the directory dialling lists for speed dialling Up Down Arrows Keys Used to adjust LCD contrast speaker receiver volume and ringer volume LCD Contrast Press up or down key while idle Speaker Receiver V...

Page 6: ...ay be available from your telephone O Digital telephones are equipped with displays to provide useful call processing information such as digits dialled recall indications feature confirmation etc O Xen IPK II digital telephones also show features accessible by the softkeys O This document supports main software V1000 series LED Indications Function Lamp Status Line Keys Incoming Call Rapid Flashi...

Page 7: ...nce key must be available to answer an incoming outside call Voice Announce Calls O Ensure microphone MIC LED is lit O Adjust Speaker volume i or j as needed O Respond handsfree Note The handset may be used at any time during the conversation Camp on Call Waiting O Receive camp on tone while on another call O Replace handset to disconnect present call OR Press Hold and press the Hookswitch to conv...

Page 8: ...ift the handset O Dial trunk access code i e 0 OR Press an idle Outside Line Key O Dial telephone number O Converse Trunk Queuing After dialling trunk access code or pressing a busy Line Key and receiving a line busy indication O Dial or press Trunk Queuing Camp On key Code 35 OR Press the Camp softkey O Replace handset Note When a line is available your telephone will ring Lift the handset and pl...

Page 9: ...7 System Speed Dial 2 or press Redial Group Speed Dial 4 or press Redial O Dial the speed dial buffer number Station Speed Dial 000 999 default setting System Speed Dial xxx not set at default Group Speed Dial 0 9 0 buffer number 10 O The stored number dials out Note 1 To preselect a line press a Line key instead of Speaker in step 1 Unless you preselect Trunk Group Routing selects the trunk for t...

Page 10: ...Mode it is recommended that the Microphone be turned off When you press Speaker once you turn the on Handsfree mode The second press turns on Group Listening Pressing the Speaker key a third time cancels the Group Listening mode Placing A Call On Hold System Hold With a call in progress O Press Hold Exclusive Hold With a call in progress O Press Exclusive Hold key Code 45 Note 1 To retrieve a held...

Page 11: ... Key Call Appearance key or Conf key Note 3 A Feature Access Key or One Touch Key may be assigned for DSS Note 4 To transfer a call directly to a personal voice mailbox press Message or dial 8 after dialling the station number Conference With a call in progress O Press Conf O Place second call internal or external O Announce conference O Press Conf twice to establish conference Note 1 Repeat above...

Page 12: ...Station Busy No Answer Options Callback Set When calling a busy or unanswered telephone O Dial Automatic Callback code OR Press Camp softkey O Replace handset Cancel O Press Speaker O Dial 770 OR Press Camp On key Code 35 OR Press Exit followed by Clbk softkey and choose the desired softkey option Answer When both telephones are idle originating telephone rings O Lift the handset O Call is placed ...

Page 13: ... 1 When you have a message your MW LED flashes Note 2 Cancel All includes messages you have left for other extensions and messages other extensions have left for you Tone Override Set When calling a busy digital telephone O Dial Tone Override code 4 or 709 to send tone OR Press Off Hook Signalling key Code 33 O Wait for signalled party to answer Answer With a call in progress O Receive tone overri...

Page 14: ...ess Save Number Dialled key Code 30 Called number is stored Note Use this feature before hanging up Redial O Lift the handset O Dial 715 OR Press Save Number Dialled key Code 30 Note Save Number Dialled automatically selects a trunk from the same group as your original call Memo Dial Save With an outside call in progress O Press Memo Dial key Code 31 O Dial new phone number to be stored O Press Me...

Page 15: ... call accordingly Call History List An unanswered call will cause the Call History key Code 08 to flash If enabled in programming the telephone s display will show CHECK LIST O Press Call History key Code 08 OR Press the LIST then CID softkeys O Press the ARROW DOWN Softkey to scroll through the list of numbers in memory O Press the DEL Softkey to delete the entry and scroll to the next entry O Th...

Page 16: ...p key Code 25 OR Dial 769 O Converse Upon hearing ringing at another telephone from known Group O Lift the handset O Press Group Call Pickup key Code 26 and Group No OR Dial 768 and the Group number 01 64 O Converse Call Pick Up Direct Upon hearing ringing or voice announcement at another telephone O Lift the handset O Dial Direct Call Pickup code 44 O Dial station number of the telephone to be an...

Page 17: ...ption zone All External 0 External 1 8 OR Dial 41 and Combined Paging Group code 1 8 or 0 for All zones O Page O Wait for Meet Me Answer or replace handset Note 1 Display indicates a Combined Paging as an External Page Note 2 If the internal Page Zone is busy or if there are no extensions in a page group a Combined Page may be announced as an External Page only Meet Me Answer O Lift the handset O ...

Page 18: ...l O Press SET O Dial destination extension number O Press Speaker Cancel using Softkeys O Press Prog then Cfwd O Press All O Press CNCL Call Forward Busy No Answer B NA Set O Lift the handset O Dial 744 OR Press Call Forward Busy No Answer key Code 13 O Dial 1 O Dial destination station number or voicemail O Replace handset Cancel O Lift the handset O Dial Call Forward B NA code 744 OR Press Call ...

Page 19: ... O Press Both O Press CNCL Call Forward from Destination Follow Me Set O Lift the handset at the destination station O Dial 746 OR Press Call Forward Follow Me key Code 15 O Dial 1 O Dial the Extension number to forward O Replace handset Cancel O Lift the handset O Dial 746 OR Press Call Forward Follow Me key Code 15 O Dial 0 O Dial 0 again if at the forwarded station OR Dial the extension number ...

Page 20: ...EL press CNCL Selectable Display Messaging Set O Press Speaker O Press Text Message key Code 18 Message No 01 20 O Use the i or j keys to scroll through the messages if desired O For messages 1 8 and 10 enter digits to append to the message if needed e g return date and time if required Month Day Hour Minute using 4 digit 24 hour clock O Press Speaker Note 1 When your telephone is set for Do Not D...

Page 21: ...twice Code Restriction Dial Block Set Release O Press Speaker O Dial 600 O Dial the 4 digit Dial Block Code user defined O TO SET dial 1 TO RELEASE dial 0 Note Confirmation tone is heard O Press Speaker Note At default Dial Block restriction Class per Extension is denied Account Code Entry With an outside call in progress O Dial 4 OR Press your Account Code key Code 50 O Dial Account Code 16 digit...

Page 22: ...Authorisation Code ACD Agent Operations Agent Log In O Press the ACD LOG IN LOG OUT key OR Press Speaker and dial the Log In service code 45 default O Dial the log in code up to 20 digits optional AIC Agent Log In Single AIC Agent Log In O Press the ACD LOG IN LOG OUT key OR Press Speaker and dial the AIC Log In service code ____ Not assigned at default O Dial the log in code up to 20 digits O Dia...

Page 23: ...lay key O Use the i or j keys to scroll through the Queue Status Displays of all the ACD Groups O Press CLEAR to return the telephone to an idle state Note 1 The display indicates the number of calls in a queue the trunk name and the length of time the call has been waiting Note 2 When the Queue Status Display key is pressed the queue status of the extension s group is displayed When the extension...

Page 24: ...nge key Code 55 O Press Hold O Enter the name up to 12 characters Refer to the Character Entry Table O Press Hold O Press Speaker Station Speed Dial To store a Station Speed Dialling number O Press Speaker O Dial 755 O Dial the Station Speed Dial buffer number 0 9 0 Station Speed Dial buffer 10 O Dial trunk access code i e 0 if necessary O Dial telephone number to be stored 24 digits maximum O Pre...

Page 25: ...FF 03 DND Key 04 BGM ON OFF 05 Headset 06 Transfer Key 07 Conference Key 08 Incoming Call Log 09 Day Night Mode Switch Mode number 1 8 10 Call Forward Immediate 11 Call Forward Busy 12 Call Forward No Answer 13 Call Forward Busy No Answer 14 Call Forward Both Ring 15 Follow Me 18 Text Message Setup Message Numbers 01 20 19 External Group Paging External Paging Number 1 8 20 External All Call Pagin...

Page 26: ... 58 Automatic Transfer at Department Group Call Extension Group Number 1 8 or 01 64 59 Delayed Transfer at Department Group Call Extension Group Number 1 8 or 01 64 60 DND at Department Group Call Extension Group Number 1 8 or 01 64 63 Outgoing Call Without Caller ID ISDN 66 Data Call 71 Message Change for Voice Attendant Extension Number or Department Group Number 76 Toll Restriction in Credit Ex...

Page 27: ...ey Press Key 1st 2nd 3rd 4th 5th 6th 7th 8th 9th 10th 11th 12th 13th 14th 1 1 _ l J I Back to 1 2 A B C a b c 2 Back to A 3 D E F d e f 3 Back to D 4 G H I g h i 4 Back to G 5 J K L j k l 5 Back to J 6 M N O m n o 6 Back to M 7 P Q R S p q r s 7 Back to P 8 T U V t u v 8 Back to T 9 W X Y Z w x y z 9 Back to W 0 0 Back to 0 4 4 Back to 4 Accept Space Back to Accept Conf Clear and back 1 character ...

Page 28: ...ND for CO calls Icm Set DND for Intercom calls ALL Set DND for All Calls Cfwto Set DND for Forwarded Calls STA Station Speed Dial Programming SYS System Speed Dial Programming Fctn Function Key Programming Alm Alarm Programming Menu ALM1 Set Alarm 1 dial 9999 to cancel ALM2 Set Alarm 2 dial 9999 to cancel Internal Calls Ring Voice Switch between Ringing or Voice Call MW Leave Message Waiting Indic...

Page 29: ... Restriction Dial Block 19 Conference 9 D Do Not Disturb DND 18 F Feature Code Listing 23 G Group Listening 8 H Handsfree Calls 8 M Making Calls 6 Internal Calls 6 Last Number Redial 6 Outside Calls 6 Speed Dial System Group Station 7 Trunk Queuing 6 Message Waiting 11 O Outside Call Dialling Options 12 Call History List 13 Caller ID 13 Memo Dial 12 Repeat Redial 13 Save Number Dialled 12 P Paging...

Page 30: ...28 Notes ...

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Page 32: ...ock 8502872 Version 1 0 DPA July 2006 Copyright 2006 NEC Business Solutions Ltd Document No NEC 9769 The material contained herein is subject to change without prior notice at the sole discretion of NEC Business Solutions Ltd Stock 8502872 Version 1 0 DPA July 2006 Copyright 2006 NEC Business Solutions Ltd Document No NEC 9769 ...

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