English
44
WILO SE 10/2013
10 Faults, causes and remedies
The operations indicated in the table below must
be carried out ONLY by expert personnel. Never
carry out any work without having first carefully
read and understood this manual. Never attempt
to carry out repairs of materials and equipment
without a fully and correctly understanding of this
one.
If people do not have sufficient knowledge about
the product and the operating logic required by
specific standards relatives to fire extinguishing
systems, or if people do not have the technical
skills needed, contact Wilo to make regular main-
tenance checks.
Faults
Causes
Remedy
The control panel is off.
No power supply
Make sure that the supply line is con-
nected and voltage is present.
Out-of-order fuses
Check and/or replace fuses. Check and/
or replace the control panel.
Auxiliary circuit failing
Check voltage of primary and secondary
circuits in the transformer. Check and/or
replace fuses of the transformer.
Motor does not start
No power supply
Check connections and electric control
panel.
Short-circuit in winding
Check windings of motor
Control panel faulty/Wrong connections Check connections
Overload
Check sizing of the supply line. Make
sure that the pump is not blocked.
Pump works, but does not supply water,
or has a low flow/height.
Wrong direction of rotation
Invert two of the motor supply phases.
Excessive suction depth. Pump in cavita-
tion
Review calculations to suit pump NPSHr.
Wrong diameter of the suction pipe and
valves Pump in cavitation
Review calculations to suit pump NPSHr.
Air inlet in the suction line
Make sure that there are no leaks in the
suction line. Check the distance
between the suction points if several
pumps have been installed. Fit anti-vor-
tex plates.
Valves partially/totally closed
Open the suction and discharge valves.
Worn pump
Check and repair.
Pump rotor obstructed
Check and repair.
Strainer/filters obstructed
Check and repair.
Coupling between pump and worn
motor
Check and repair.
Motor fails to reach nominal speed or has
vibrations
Check speed,
see above
Pump bearings are worn or not oiled
Lubricate with lubricators.
Motor fails to reach nominal speed
Too low voltage at motor terminals
Check power supply voltage, connec-
tions and the cross-section of the cables
in the power line.
False contacts in the power contactor or
problem with the start-up device
Check and repair.
Phase failure
Check line, connection and fuses.
False contacts in power supply cables
Check terminal fixing.
Winding to the earth or short-circuit
Dismantle the motor, repair or change it.
Non-operational pumps once started
Incorrect sizing of power line
Check and replace.
Insufficient voltage
Check power supply.
Pump sizing
Remove the rotating parts then check.
Presence of voltage on motor carter
Contact between line cables and earth
Correct connections.
Humid or old Insulation
Wipe motor or re-wind it.
Short-circuit between terminals and
external housing
Check insulation between terminals and
carter.
Summary of Contents for SiFire
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Page 5: ...Fig 6a 3 5 D D 4 D 2 3 C min max 1 8 m s Fig 6b min 3 5 D D 4 D max 2 m 2 3 C max 1 8 m s...
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