18
WaveCAST EIGHT
WaveCAST App
The WaveCAST app allows listeners to hear the audio on their personal, Wi-Fi connected devices, such as a mobile phone. The
WaveCAST App can be downloaded from the Google Play for Android devices or the Apple App Store for iOS devices. The
WaveCAST App is compatable with the WaveCAST EIGHT and other Williams Sound Wi-Fi Assitive Listening Systems.
Connect to Wi-Fi Network
The personal device will need to be connected to the same Wi-Fi network as the WaveCAST EIGHT. Instructions for connecting
each device to the Wi-Fi network will differ; check the device manufacturer's instructions for how to set up a connection.
Connecting the App to the Channel
When the app is opened for the first time, a list of channels will be available. Tap on the channel to hear it's audio.
The channel you are currently connected to will have a blue checkmark next to it.
If a list of channels does not appear, check that the personal device has Wi-Fi enabled. If it does, troubleshoot the network
connection of the WaveCAST EIGHT itself.
Listening via the App
Once connected to the channel, the audio should start playing automatically. The volume of the audio can be adjusted using the
slider in the middle of the screen, or the physical buttons on your device.
To mute the audio, tap the speaker icon. Tap it again to unmute the audio.
To switch channels, tap the icon on the bottom of the screen to display the list of channels again.
Note on Wi-Fi Assist/Smart Network Switching
The network connection the WaveCAST creates is
not
an internet connection. It creates a network connection to the audio stream
only.
Some phones expect network connections to provide internet access. When the phone does cannot reach the internet, it may
automatically try to switch to a network connection with an internet connection. Sometimes, the phone determines that the best
internet connection is through a mobile data network.
This is not the desired behavior when using the WaveCAST network. The phone will automatically take the user off of the
WaveCAST audio streaming network, and onto a unrelated internet network connection. This will prevent the user from hearing
the audio, and they may not realize their phone switched networks on them.
Steps for disabling this feature will differ for every phone, but is typically found under the Wi-Fi or Mobile network settings. Look in
the manual for your phone for instructions on disabling this feature.
