background image

 

 

LükWerks User Guide 

45 

Video Problem 

Solution 

My video windows are 

black and do not show video 

 

Upgrade your video drivers to the latest version. You can find these drivers on the 

manufactures support website. 

 

Verify that you have installed the latest version of Windows Media Player. 

 

Reboot your computer to reset the video card. 

I cannot see images in low 

light conditions 

 

Check the Setup > Camera > Auto Brightness option to allow the smart Luk Camera to 
automatically adjust to changing lighting conditions. 

 

Increase the lighting of your target scene. 

 

Watch for our soon to be released outdoor day/night camera. 

I cannot see the detail I 

need in on-screen objects 

 

Clean the lens glass with a soft cloth to remove any dust or dirt, being careful not to 
scratch the glass. 

 

Focus the camera by gently turning the outer lens clockwise or counter clockwise. You 
will find this easiest by plugging the camera into a power outlet near your PC. (See the 

section on 

Focusing and Aiming the Camera

 in the 

Getting Started 

chapter of this 

documentation for more information.) 

 

Change the image resolution from QVGA (320 x 240) to VGA (640 x 480) in the 

Setup>Camera dialog. 

 

Increase the camera Bit Rate on the Setup>Camera dialog. 

 

Increase the lighting in the room. 

 

Upgrade the camera lens using one from our accessory store (www.lukwerks.com). 

My live video lags several 

seconds behind the real 
motion 

This is most commonly caused by wiring that is poor or by unusual noise on the wiring 
system. An underpowered computer or video card can also cause it. 

 

Plug your camera into an outlet on the same circuit as your PC to test if this line noise 

or poor wiring is the cause of the problem. 

 

Test connecting your camera and USB receiver into other outlets that may not have 
the wiring or noise problem. 

 

Reduce the number of live video windows you have displayed. 

My camera view is too 

narrow or too wide 

Your Luk Camera was shipped with a wide angle lens that should fit most applications. If 

you find you have need for wider or narrower viewing angles, check out our additional 
lenses at 

www.lukwerks.com

Live video skips and jumps 

LukWerks was tuned to ensure high-quality recording first, and great live viewing 
second. You may find that live video skips from time-to-time if your PC is underpowered 
or your Homeplug network is overloaded. Here are a few adjustments to improve live 
video viewing: 

 

Reduce the frames per second (fps) on the camera setup. 

 

Reduce the video quality to QVGA from VGA. 

 

Ensure you are running a PC that meets the minimum system requirements, and 
preferably one that matches the recommended system requirements. 

 

Close unneeded applications running on your computer 

 

Run virus and spyware detection software to ensure your computer is clean. 

 

Some power outlets are not wired well; test your camera by plugging it into a power 
outlet closure to your USB Receiver (for best results, try using the same outlet for 
both). 

Maintenance Problems 

Maintenance 

Problem 

Solution 

My CPU is pegged at 100% 

 

Test if Werks.exe is using the CPU by checking Task Manager (CRTL-ALT-DEL>Task 
Manager>Process Tab). 

 

If Werks is taking the CPU do one or more of the following: 

 

Reduce the number of live cameras you are viewing from the 6-camera view to the 4-
camera view, or from 4-camera view to 1-camera view. 

 

Reduce camera resolution from 640 x 480 to 320 x 240. 

Summary of Contents for DVS-110i lukwerks

Page 1: ...er Guide DVS 110i STARTER KIT Digital Video Surveillance System October 2005 A whole new way to look User Guide DVS 800i STARTER KIT Digital Video Surveillance System December 2005 A whole new way to...

Page 2: ...2000 are trademarks of Microsoft Corporation All other product or service names are the property of their respective owners Portions of the WiLife hardware and software have pending patents No part of...

Page 3: ...Bar Controls 15 Main Feature Buttons 15 Live View 16 Inspect the Video Windows 16 Choose a Multiple Camera View 16 Use the Camera Activity Panel 16 Enable and Disable Alerts 17 Switch Cameras On and...

Page 4: ...nagement 30 Configure Email Server Settings 31 Add Email Addresses 31 Create Cell Phone Alerts 31 Remove Email Addresses 31 Remote Viewing Setup 32 Advanced Options 33 Review the Advanced Options Dial...

Page 5: ...l 56 BlackICE Firewall 58 SPECIFICATIONS 61 System Computer Requirements 61 Remote Viewing Requirements 61 DVC 810i Camera 62 Powerline Networking 63 Wall and Ceiling Mount Installation 64 SOFTWARE LI...

Page 6: ......

Page 7: ...era View video over the Internet or on Smart Phones The ability to customize camera settings is highlight of the Werks application Setup controls allow you to view and modify settings for cameras moti...

Page 8: ...delivering rich live video from around your property to your PC and from there anywhere you need it 2 Powerful Cameras At the heart of each Luk Camera is an imbedded computer that actively encodes adj...

Page 9: ...fy the maximum amount of disk space allocate to Werks Once Werks reaches this limit it makes space for new video clips by removing the oldest clips With the default camera settings a typical home syst...

Page 10: ...nects to the camera using the provided CAT 5e cable It serves two functions First the power supply provides power for the camera Second it is the network bridge connecting the digital video feed from...

Page 11: ...atures within the Werks application to meet your personal or small business expectations The content of the User s Manual is laid out into five chapters the first of which you have nearly completed He...

Page 12: ...ick on the icon in the upper right corner of Werks in order to access the online Help System The Help System allows you to view topics by clicking through a table of contents by searching for them usi...

Page 13: ...1 4 GHz 700 MHz 1 4 GHz 900 MHz 1 8 GHz 900 MHz 1 8 GHz 1 0 GHz 2 0 GHz 1 2 GHz 2 4 GHz Computer RAM MB Minimum Recommended 256 256 256 512 256 512 256 512 512 512 512 512 Video Card VRAM MB DirectX...

Page 14: ...setup menu will automatically start Note If the Install Wizard does not automatically load you can manually start the wizard by double clicking on the setup exe file on the CD ROM i e D Review the me...

Page 15: ...n the license agreement radio button and then click NEXT If you do not agree with the terms of the agreement click the I do not accept the terms in the license agreement radio button and the installat...

Page 16: ...d Camera Cable 8 ft Standard Ethernet Cable to connect the power supply to the camera Note The Camera Power Supply has built in surge protection and must be plugged directly into your wall outlet Plug...

Page 17: ...is going to display as Werks starts This message is going to inform you that Werks wants access to the Internet You need to click Grant Access in order for Werks to run properly A sample screen shot...

Page 18: ...er strip may reduce the quality and performance of the LukWerks system STEP 2 IDENTIFY THE NEW CAMERA IN WERKS There are two choices of setup paths a and b So read both before moving on with the proce...

Page 19: ...tice an adjustable eyeball Use this ball to change the angle of the camera lens To adjust the focus gently twist the lens on the front of camera to the right or left You may find it easiest to take yo...

Page 20: ...L kWerks User Guide 14...

Page 21: ...title bar and the main feature buttons Setup Live Search and Web appear in both the Live and Search Views Title Bar Controls The Werks Title Bar in the upper right corner of the application lets you v...

Page 22: ...a Multiple Camera View Werks allows you to select between 3 viewing modes single camera quad camera and six camera Video feeds are tiled and sized to fit in the available display area Quickly switch...

Page 23: ...ton again Open the Video Context Menus Werks provides quick access to common functions through context menus on the Video Windows and Camera Alerts buttons To access the context menus simply right cli...

Page 24: ...ecorded video segments using the mouse or keyboard Each camera has a row on the screen Each recorded segment is displayed as a green bar A vertical red line shows the current position of playback To n...

Page 25: ...de the Calendar is on the right side of the display The current day is circled in red Days in which video segments were recorded appear bold You can click on any of those days to display all of the vi...

Page 26: ...timeline to previous day Open the Context Menu While playing through recorded video segments in Search Mode you can right click on an active video window to access the context menu This menu allows y...

Page 27: ...hen registering for online viewing you will be offered several access options some options are free and others require a subscription fee Additionally you can register several sites your second home t...

Page 28: ...s another great feature of the LukWerks system From Background mode you open the full user interface by following these steps 5 Click on the Werks icon in the system tray 6 Choose the Show Werks optio...

Page 29: ...statistics regarding the cameras network and system Werks Setup Tabs Setup is divided into five tabs Camera Recording Email Remote and Advanced To further introduce you to these tabs here is a table...

Page 30: ...n the image Contrast Slide the bubble toward the or to adjust image contrast Flip Image Check to flip image vertically when camera is mounted upside down Mirror Image Check to flip image horizontally...

Page 31: ...When activated the red LED will blink when recording Change Camera Order Werks displays each camera in order of the camera s number For example if the video window is set to display a four camera vie...

Page 32: ...rupted until 5 seconds after the motions stops This could be seconds minutes or even hours of compressed video Review the Recording Dialog From the main Werks screen click the SETUP button and choose...

Page 33: ...up dialog and the live video window a To create a new zone hold down your left mouse button on one corner of the region and drag the mouse across the screen to the opposite corner of the zone b To del...

Page 34: ...edules The first is for Sunday only while the others are for Monday through Friday Scheduling Area The New Apply and Delete buttons allow you to add modify and delete recording schedules You use the S...

Page 35: ...h field is also included Dialog Item Usage Video Path adjustable The path where Werks stores video files The default value is C LukWerks Video Browse Button The browse button allows you to navigate an...

Page 36: ...graphic is a screen shot of the Email dialog after setting some of the options Dialog Item Usage Camera Buttons Click the camera button 1 6 to select the camera for which you are managing alerts Email...

Page 37: ...b 2 Enter the email address in the Email Address field 3 Click the ADD button The address is added to list of email addresses Create Cell Phone Alerts Most modern cell phones and cell phone providers...

Page 38: ...ing This checkbox when checked activates remote viewing functionality allowing you to have remote access to your camera images from the Internet and Smart Phone Apply Changes Click this button to writ...

Page 39: ...rmware version Automatic Restart This option allows you to enable and set a time that Werks automatically restarts This may be helpful if you are running on a machine with limited memory Rebuild Video...

Page 40: ...amera appears you can change its configuration set a name or adjust the picture options See the chapter on Setting System Options for information on these settings b If you did set a custom password I...

Page 41: ...r and Werks When the system has a password your live video is encrypted protecting it from snoops Change Password allows you to enter a new security password or even remove the password To change the...

Page 42: ...ation to automatically restart each day By default this option is disabled as most computers do not need the daily process To edit the time follow these steps 1 Go to the Setup Advanced dialog 2 Locat...

Page 43: ...if you have recently added remove or changed cameras To use this tool follow these instructions 1 Go to the Setup Advanced dialog 2 Locate the Video Maintenance section and click the FIND ORPHAN CLIPS...

Page 44: ......

Page 45: ...high speed internet connection to perform well MACHINE CONFIGURATION For remote viewing confirm that your machine matches or exceeds the Recommended configuration Cameras 1 2 3 4 5 6 Compatible CPU Mi...

Page 46: ...s account and to setup Werks to enable remote viewing Creating Your My LukWerks Account Create a My LukWerks account to use Remote Viewing by following these steps 1 Install the Werks Software receive...

Page 47: ...click View 6 When you click View a popup page will appear telling you that the web page is connecting to your cameras This page will refresh every few seconds Once Werks has accepted the Remote Viewi...

Page 48: ......

Page 49: ...ng if the status lights have power Verify that the camera power supply and the USB receiver are plugged directly into a power outlet and not a power strip or UPS Ensure the Ethernet cable between the...

Page 50: ...sing gMail or other email services that supports SMTP www gmail com My alert emails are being rejected because of size Most email providers limit the maximum size of emails and limit the cumulative si...

Page 51: ...the same circuit as your PC to test if this line noise or poor wiring is the cause of the problem Test connecting your camera and USB receiver into other outlets that may not have the wiring or noise...

Page 52: ...to the camera s Ethernet connector 4 Follow the steps in this manual for adding a new camera Werks does not see my cameras Reset the camera by unplugging the power supply and then replugging it in to...

Page 53: ...r settings and executed the TEST button operation Verify your Send Email to email addresses are correct Choose the alert action for each camera Ensure the Enable Email Alerts option is checked Adjust...

Page 54: ...mmunicating with the power supply only and quickly when sending date to the Werks application POWER SUPPLY STATUS LIGHTS There are five status lights on the Luk Camera power supply LED Description Top...

Page 55: ...Internet Filters Internet filters are a different form of network firewall They work to protect individuals and computers from accessing potentially objectionable materials These filters capture inter...

Page 56: ...omatically provide you with a Windows Security Alert asking you whether you want to block Werks You should always choose UNBLOCK when the program name is Werks and the publisher is WiLife ENABLE WERKS...

Page 57: ...erks in the Programs and Services list rare you will need to choose Add Program and find Werks either in the list of programs or Browse to it at C Program Files LukWerks Werks exe 5 From the Edit a Pr...

Page 58: ...t block Werks 1 Run Werks to allow Norton to display Program Control dialog 2 If Norton displays the Program Control dialog choose Permit Always In any case continue to the next steps 3 Open Norton In...

Page 59: ...e GENERAL button On the General Rules Screen scroll down to the rule UPNP Port 1900 Block Rule 4 Click on the Modify button and change the rule from Block to Permit Leave the rule checked and then cli...

Page 60: ...with the operation of LukWerks ENABLE WERKS AUTOMATICALLY When you first start Werks Zone Alarm will automatically provide you with a ZoneAlarm Security Alert asking you whether you want to block Werk...

Page 61: ...s a program you will need to click the ADD button to manually add Werks to the list In the Add Program dialog enter the path to Werks which by default is C Program File LukWerks Werks exe Click OPEN a...

Page 62: ...start Werks McAfee Firewall will automatically provide you with a security notice asking you whether you what to Grant or Block Internet access You should always choose GRANT ACCESS when the program...

Page 63: ...d click Open 1 2 4 Finally you can confirm that Werks is in the Internet Applications list and marked as Allow Full Access along with other networked applications 5 You have now successfully configure...

Page 64: ...in order to unblock traffic Unlike most firewalls BlackICE does automatically prompt users for permission to allow Werks to access the cameras and Internet ENABLE WERKS WITH BLACKICE UI If you have t...

Page 65: ...figure each one 5 Finally you will need to exit Werks from the task icon and restart ENABLE WERKS WITH BLACKICE OPTIONS FILE If you do not have the BlackICE user interface UI you need to edit the Blac...

Page 66: ...UDP low REJECT section and add the line this line ACCEPT 169 254 0 0 169 254 255 255 0 65536 UPnP 2005 10 05 02 44 06 PERPETUAL 2000 unknown 4 Close Notepad and save your change 5 Finally you need to...

Page 67: ...layer Microsoft Windows Media Player 9 Other CD ROM drive for installation Minimum and recommended requirements for systems running cameras using the default QVGA 320 x 240 settings Running your camer...

Page 68: ...0 kbps Color Depth 10 bits Lens Focus User adjustable Viewing Angle 65 diagonal Pan Angle 50 manual Firmware Updates Selectable Manual or Automatic Communications to power supply Ethernet TCP IP Power...

Page 69: ...6 cm Power Supply Weight 5 6 oz 160 g Powerline Networking LukWerks uses powerful power line networking technology to allow users to easily install and setup your surveillance system Networking specif...

Page 70: ...le Drill Size Pilot Hole Depth Softwood 1 6 mm 1 16 1 2 cm 1 2 0 Hardwood 2 0 mm 5 64 1 2 cm 1 2 Wallboard use anchor 5 0 mm 3 16 2 3 cm 7 8 Pre drill pilot holes before securing the camera to the sur...

Page 71: ...with the following conditions You shall not alter or modify the Software or create a new installer for the Software You shall not copy the Software except as described below for backup purposes You sh...

Page 72: ...OM THE USE OR INABILITY TO USE ITS PRODUCTS IN LIEU OF A SECURITY SYSTEM THE ENTIRE RISK ARISING OUT OF THE USE OR PERFORMANCE OF THE SOFTWARE IS WITH YOU 7 LIMITATION OF LIABILITY TO THE FULL EXTENT...

Page 73: ...ICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IF WILIFE CANNOT LAWFULLY DISCLAIM OR EXCLUDE IMPLIED WA...

Page 74: ...arranty service If the product is still not functioning properly after making use of these resources access the online website www lukwerks com support for instructions on how to obtain warranty servi...

Page 75: ...ct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet...

Page 76: ...ct to frequent electrical storms equipment damage and user exposure to hazardous voltages can be minimized by the proper installation of lightning rods and lightning arrestors Please contact a license...

Page 77: ...to keep electrically conductive objects from falling between the Luk camera power supply and the LukWerks HomePlug USB Bridge and the wall plug potentially shorting out the AC power and causing a fir...

Page 78: ...ity While this equipment has been designed to minimize performance degradation due to effects of static electricity please use the following procedures when handling this equipment Do not wear clothin...

Page 79: ...ur specific electrical wiring topology please consult a licensed electrician If your HomePlug USB Bridge is unable to connect to a Luk Camera or if camera performance is unsatisfactory try moving the...

Page 80: ...L kWerks User Guide 74...

Reviews: