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8.2.2 Export User Agents

This section allows an administrator to export various user agent reports based on the browser, operating
system, device vendors and the number of users information.

The report is exported in csv format file and it is saved as a CSV file based on the report type selection.

If the file exported is Browser Vs Number of Users, then it follows the format:

•

Browser

•

Number of Users

If the file exported is Operating Systems Vs Number of Users, then it follows the format:

Fig

Fig

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Summary of Contents for Unibox

Page 1: ...Unibox User Guide An intelligent Network Access Controller Wifisoft Solutions Private Limited...

Page 2: ...NO WARRANTY OF ANY KIND WITH RE GARD TO THIS MATERIAL INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Wifi soft shall not be liable for erro...

Page 3: ...users from getting access to the network resources e g Internet In addition it also provides an on board authentication and billing server to verify the user s credentials and charge the user for usin...

Page 4: ...translation and port forwarding thus enabling access to the internet by the guests and BYODs as well as secure access to internal devices from the Internet Unibox also provides SNMP agents and SNMP tr...

Page 5: ...mpanies to enforce policies bandwidth caps content filtering etc 4 User Authentication and Tracking Once the user say an education residence environment is provisioned in UniBox s he can use the capti...

Page 6: ...application or port or a subnet of IP addresses UniBox provides dif ferent policies to enforce fair usage on the network or penalize users who are misusing the network traffic 9 Reporting and Analyti...

Page 7: ...rally associated to a particular groups policies or plans Users Internet usage can be restricted based on the plan or groups they belong Unibox allows you to configure various restrictions for each us...

Page 8: ...r enters the mobile number along with the other optional details like personal information email preferences etc On receiving the information UniBox sends a SMS with a login code randomly generated to...

Page 9: ...y a user on the network Additionally administrator can log and archive the information centrally by streaming the information to a remote server This may be required for regulatory compliance 9 Networ...

Page 10: ...t Ethernet ports Enterprise Series Available Models U200 and U500 This model is ideal for medium sized networks and is capable for support up to 200 to 500 concurrent devices This UniBox is ideal for...

Page 11: ...or hook up to a stack of enterprise switches or two core enterprise switches for better resiliency For large scale and critical operations it is recommended to deploy a pair of controllers in active p...

Page 12: ......

Page 13: ...dalone unit comes in 1U form factor with 4 Ethernet ports 2 USB ports serial port and power jack The photo shows the various ports available on UniBox U200 Any port can be configured as WAN or LAN por...

Page 14: ...between UniBox and the Internet if desired Otherwise the WAN port directly connects to the modem The WAN settings are programmed in UniBox When authentication is enabled each user needs to provide th...

Page 15: ...es IP addresses to the clients con nected on LAN ports 4 IP Routes configure the default and additional IP routes for the Internet traffic 5 NAT configure network address translation rules to allow po...

Page 16: ...policies on a group basis The policies help the administrator implement fair usage penalize users or limit bandwidth for each user Captive Portal Captive portal is the first page the users see when sh...

Page 17: ...tches access points routers firewalls etc are online and the connectivity is intact UniBox can send alerts to the administrators in case there is an outage to avoid lengthy downtime for the network us...

Page 18: ......

Page 19: ...s available for your model Network WAN LAN VLAN Interfaces DNS VPN Monitoring DDNS IP Routes Routing Wireless Heatmaps Manage APs Clients Authentication Controllers Groups User Management Passthrough...

Page 20: ...s Remote Syslogs User Activity Logs Event Logs Conntrack Logs Reports Online Users User Agents SMS Social Media System Usage Billing Advertisement Monitoring Automated Reports Admin Accounts Profile L...

Page 21: ...f you are unable to access the LAN port please reset the UniBox and retry Alternatively you can also configure static IP address on your laptop to connect it to the LAN port 1 Configure NIC of your La...

Page 22: ...any services that do not function as they are supposed to Status The statuses of all the configured features are displayed If the status against a feature shows as a thumbs up icon then it indicates t...

Page 23: ...x The AP status displays the number of access points that are UP or DOWN the number of unknown APs and also the number of wireless clients Unknown APs are the APs that are discovered in the network bu...

Page 24: ...rd The graphical dashboard gives a statistical view of Users This displays a user versus time graph of connected and online users The graph displays the daily statistics of the users on a timely basis...

Page 25: ...daily bandwidth download and upload rates consumed by the LAN ports over the given time period WAN The bandwidth upload and download rates passing through the WAN ports is represented in a graphical f...

Page 26: ...Internet connection from the ISP that has been noted down every three hours over 24 hour period Port Connections The number of opened ports over 24 hours is represented in the graphical form The open...

Page 27: ...e amount of disk space used and the disk space available is represented in the pie chart CPU Section The pie chart represents the percent of the processor that is active and also the percent of the pr...

Page 28: ...atic settings enter the IP address subnet mask and gateway IP for connection The changes will take effect after the configurations are applied To create a WAN profile go to the WAN section under the N...

Page 29: ...n should get The traffic share will decide the amount of LAN traffic going through the WAN port If there is only one WAN profile then 100 traffic will go through the WAN port For multiple WAN profiles...

Page 30: ...e WAN profiles To view the list of WAN profiles go to the WAN section under the Network module in the sidebar 2 1 3 Edit WAN Profile An admin can make changes to an existing WAN profile settings To ed...

Page 31: ...N Profile An admin is given the option to delete an existing WAN profile To delete a WAN profile click on the delete icon in the Operations column present in the WAN section under the Network module C...

Page 32: ...HCP pool Note that the start should be smaller than the end number To create a LAN profile go to the Network module and select the LAN section Then click on the icon A window displays a form to be fil...

Page 33: ...he listing table also contains an Operations column where the options to edit or delete profiles are available To view the list of LAN profiles go to the LAN section in the Network module 2 2 3 Edit L...

Page 34: ...N profile LAN profiles can only be deleted once they are dissociated from the LAN interface To dissociate or remove the LAN profile from the LAN interface refer to the Interface section To delete LAN...

Page 35: ...rom the port will be tagged with the VLAN tag s Administrators can define a fixed single VLAN tag or a range of VLAN tags In case of a range of VLANs the start ID and end ID must be specified To creat...

Page 36: ...ID Enter the end of VLAN ID for VLAN of the range type Table 2 3 1 Finally click on the Save button to save the configurations and create a VLAN profile 2 3 2 List VLAN Profile All the VLAN profiles...

Page 37: ...tion allows an admin to make changes to the configurations of an already existing VLAN profile To edit a VLAN profile click on the edit icon in the Operations column present in the VLAN section under...

Page 38: ...ed down in a table An admin can assign any LAN or WAN profile to the interfaces In the list each interface is labelled as eth where is the number of the interface like eth0 eth1 etc The list displays...

Page 39: ...an Operations column which has one of the options as configure Click on the configure icon A window drops down displaying a form to fill in the configuration details Fields Description Interface Name...

Page 40: ...profile is removed To reset an interface click on the reset icon in the Operations column present in the Interfaces section A message window slides down to confirm the reset action 2 5 DNS 2 5 1 Creat...

Page 41: ...the Network module followed by the DNS section A listing table displays the configured DNS servers and also consists of an Operations column which provides the options to edit or delete DNS servers 2...

Page 42: ...the delete action Click on the Delete button to surely delete the DNS server 2 6 VPN An admin is facilitated with the feature which allows him her to run a VPN server inside UniBox This feature is ben...

Page 43: ...t By default UniBox comes with a signed SSL certificate but the client can upload their own SSL certificate in UniBox To configure an on board VPN server go to the Network module followed by the VPN s...

Page 44: ...ddress of the device for monitoring as the IP address of the device may change if the device is on a dynamic IP Also MAC address monitoring is more reliable The admin is required to enter the MAC addr...

Page 45: ...Fig 2 7 1 a...

Page 46: ...ddress of the remote device to be monitored MAC Address The MAC address of the local device to be monitored Latitude Longitude The latitude and longitude coordinates of the device to be monitored if a...

Page 47: ...red and monitor a device 2 7 2 List Monitoring Device The table provides an admin with a list of all the devices configured for monitoring The list provides the status of the devices configured whethe...

Page 48: ...made click on the Save button to apply the changes 2 7 4 Configure Monitoring Device An admin is provided with the facility to specify the default configuration of the monitoring devices If multiple...

Page 49: ...ess to which the email notification will be sent to Multiple email addresses should be separated by commas Table 2 7 4 Once the configurations are entered in click on the Save button to apply and set...

Page 50: ...dmin to access the UniBox from public network even when the UniBox WAN IP is set on dynamic mode and the IP changes frequently DDNS client on UniBox will periodically update the host name record store...

Page 51: ...DDNS Server Enter the server name of the Dynamic DNS provider Username Enter the username of the already created account on Dynamic DNS server Password Enter the password of the already created accou...

Page 52: ...UniBox to other hosts or networks The IP routes can be defined for a specified host or network If defined for a specific host then UniBox will use the specific rule to route the IP packets to that hos...

Page 53: ...port settings are set An admin can add additional IP routes depending on the network requirements To view the list of all the IP routes go to the Network module followed by the IP Routes section The...

Page 54: ...delete the IP route click on the delete icon present in the Operations column in the IP Routes section of the Network module A message window pops to confirm the delete action Click on the Delete but...

Page 55: ...e will allow an admin to selectively allow specific port traffic to pass from the WAN port to LAN port based on the way the rule is defined To add a new NAT rule go to the Network module followed by t...

Page 56: ...te IP address of the client The table also contains the Operations column providing the edit and delete options To view the list of all the NAT rules select the Post Forwarding sub section from the Ro...

Page 57: ...s quite simple Click on the delete icon present in the Operations column in the Post Forwarding sub section of the Routing section A window displays a message to confirm the delete action Click on the...

Page 58: ...ually the rule is used to route the traffic to the server pool or the restricted subnets for a group of users To add a new group routing rule go to the Network module and select the Routing section fo...

Page 59: ...nation LAN segment for the group of users Is Active Once the check box is ticked off the rule will be applied effectively Table 2 10 2 1 Fill in the form with all the details then click on the Save bu...

Page 60: ...also contains the Operations column giving the options to edit and delete the rules 2 10 2 3 Edit Group Routing Rules The edit feature allows an admin to modify or make changes to an already existing...

Page 61: ...elete icon present in the Operations column in the Group Routing sub section of the Routing section under the Network module A message window appears displaying a message to confirm the delete action...

Page 62: ...tion to get more insight about wireless clients Connected wireless client are those devices that are associated with the AP Disconnected client means those clients which were connected to AP but are n...

Page 63: ...2 Export Wireless Client This section allows to download the current list of the connected clients The report is downloaded with the name WirelessClient csv The file downloaded follows the following f...

Page 64: ...gement Unibox will check the status of all APs periodically and will display the status of the AP For AP Management AP Name and MAC address of the AP is required To add a new access point click on the...

Page 65: ...d MAC address of the AP are also displayed The table also displays the number of clients connected to each AP along with the channel information for both 2 4 and 5 GHz radios It also displays the stat...

Page 66: ...the different subsections in the AP section The edit AP configuration is sectioned into four sub sections General Fields Description AP Name Enter Edit the name of the AP MAC Address Enter the MAC ad...

Page 67: ...4GHz If the AP has 2 4 GHz radio select this option 5GHz If the AP has 5 GHz radio select this option Channel Set the channel for operating the given radio If the Auto option is selected the AP will...

Page 68: ...SID1 On ticking off the checkbox the data needed to set the SSID will be captured SSID Name Set the broadcast name of the network Hide SSID If checked the AP will not advertise the SSID Clients will h...

Page 69: ...he APs WAN port will be on static dynamic or local IP Generally it is advisable to leave the AP on a dynamic IP In case of dynamic IP address and default or local the following fields appear Enable Re...

Page 70: ...e Firmware Fields Description Select Version Select the version Take configuration Backup Check the checkbox if there is a need of saving the existing configuration backup Table Reboot AP Fast Checkin...

Page 71: ...we enable the static IP address it prompts for entering the data in the following fields which are mandatory Fields Description Controller Profile Select the controller profile for static IP IP Addres...

Page 72: ...d click on the Delete button 3 2 4 Auto Discover AP This page displays the list of APs that UniBox has auto discovered and have not been provisioned for management All managed UniMax access points use...

Page 73: ...veral information like Network Name Created Date and Description The page provides an option to edit or delete a global configuration The global configuration contains the default settings that will b...

Page 74: ...nfirmation of the delete operation pops up If you are sure go ahead and click on the Delete button 3 2 6 3 Creation Click on the icon to create or add a new global configuration in the Unibox A data c...

Page 75: ...erage The above features will only be enabled only when you select a floor In order to add a new floor map click on the Configure button placed in the right This button will redirect to the dashboard...

Page 76: ...low Now click on the AP s provided in the left corner You can place these AP s wherever you wish to on the selected floor There is also a search option provided for the AP s All you have to do is Drag...

Page 77: ...This feature gives the administrator an understanding about the number of devices connected to the AP on a given floor Basically a circle is generated near the AP indicating the devices connected If y...

Page 78: ...the type of AP The coverage is represented by 3 different colors Green The circular area filled with green indicates a strong signal So all the devices close to the AP will have a strong signal and wi...

Page 79: ...name floor map width floor map height created date and the date at which it was last updated It also allows to perform the searching operation 3 3 1 1 Edit This page allows an administrator to change...

Page 80: ...an existing floor map from the database Floor maps once deleted cannot be restored To delete the floor map click on the Delete button in the Operations section A confirmation message pops up to confir...

Page 81: ...ller profile in UniBox The controller is associated with the LAN profile and will create a hotspot service on the LAN port Each controller profile will work independently of the other 4 1 1 Creation S...

Page 82: ...Radius Server For remote mode enter the IP address of the secondary radius server Radius Secret For remote mode enter the radius secret NAS ID For remote mode enter the NAS ID Authentication Port For...

Page 83: ...ew controller profile is created 4 1 2 List Controller Profiles The Controllers section under the Authentication module displays the list of controller profiles that exist in the system Along with the...

Page 84: ...1 4 Delete Controller Profile Click on the delete icon in the Operations column to delete a controller profile Once clicked a message asking for the confirmation of the delete operation pops up A con...

Page 85: ...rictions to a group of users instead of assigning it individually to a number of users which is too tiresome and time consuming 4 2 1 Creation Select the Groups section under the Authentication module...

Page 86: ...Fig...

Page 87: ...Fig...

Page 88: ...ne for that specific time period per day Time can be set in seconds minutes or hours Total Time Quota Set a total time usage quota which will allow the users to remain online only for that specific ti...

Page 89: ...sers in each group The list also maintains an Operations column which gives out several options to the admin The Operations column in the listing table facilitates the admin with several actions that...

Page 90: ...Fig...

Page 91: ...the changes made 4 2 4 Delete Group An admin is given the option to delete a user group if he she wants to To delete a user group click on the delete icon in the Operations column A message pops up to...

Page 92: ...for clearing the auto login in the Operations column A message page pops up to confirm the clear auto login action If sure click on Clear Auto Login button 4 2 6 Reset Passwords An admin is provided w...

Page 93: ...ed report will provide the summary of group activity The detailed report will provide the details of each activity for the users in the group 4 3 User Management 4 3 1 Users 4 3 1 1 Creation An admin...

Page 94: ...Fig...

Page 95: ...Fig...

Page 96: ...Fig...

Page 97: ...expiry date Use the calendar by clicking on the calendar icon to enter the date The user account will automatically expire on the set date Session Timeout Enter the session timeout for the user which...

Page 98: ...limit Max Device Limit This limit decides the total number of devices a given user can use to login This limit doesn t take concurrency into consideration Table Once the form is filled click on the Fi...

Page 99: ...plan for paid users User Attribute Search on the basis of user attributes Value Using values or partial names to search 4 3 1 3 User Details An admin can view the details and also the session data fo...

Page 100: ...ve Session Information Indicates whether the user is online or offline Total Usage Shows the total usage of data by the user till now Last Five Sessions Displays details of past five sessions Fig Fig...

Page 101: ...phical Representation Representing the usage ratio and Upload Download for last five sessions 4 3 1 4 Edit User The option to edit a user s information can be found either in the Operations column or...

Page 102: ...Fig...

Page 103: ...Fig Fig...

Page 104: ...tton 4 3 1 6 a Expire User A feature to manually expire a user is provided to an admin Once the user is expired the user will not get access to the internet Unlike the delete option a user can be unex...

Page 105: ...column or the Unexpire button in the User Details section A page is displayed to confirm the unexpire action Click on the Unexpire button if sure But before that set an expiry date using the calendar...

Page 106: ...a and transactions will be lost Users once deleted cannot be restored To delete the user click on the Delete button in the User Details section A confirmation message pops up to confirm the delete act...

Page 107: ...ayed to gather the required information for import 4 3 1 11 MAC Logins This feature displays all the MAC addresses used by the users during login When the auto MAC capture is enabled on the controller...

Page 108: ...l duration in seconds MAC address of the user s computer vendor uploaded bytes downloaded bytes and reason for terminating session A search option is available to search for sessions based on user s M...

Page 109: ...2 MAC Logins 4 3 2 1 Create Add MAC Login An admin is allowed to add a new MAC address entry To add a new device in the MAC Login list click on the MAC Logins section under User Management sub module...

Page 110: ...seen in the list MAC addresses listed in this section will be allowed to login automatically when the auto login feature is enabled The list displays the username controller profile user group MAC add...

Page 111: ...n window pops up to confirm the delete action 4 3 3 Approvals UniBox presents a unique feature which allows administrators to provide two step user registration process A new user will be allowed to r...

Page 112: ...ent sub module in the Authentication module in the sidebar and click on the Approvals section The admin can also search for a specific user record based on the search categories like controller user g...

Page 113: ...he red coloured deny icon Then finally click on the Deny button to decline the user 4 4 Passthrough Domain 4 4 1 Creation An admin is provided the facility to define a new passthrough or wall garden d...

Page 114: ...all the domains required to load the portal page in the passthrough list Similarly for social media logins please enter the required domains in the passthrough list Unibox provides all the required U...

Page 115: ...h for a domain only the domain name must be entered 4 4 3 Edit Passthrough Domain An admin is allowed to edit an existing passthrough or wall garden domain in UniBox To add a wildcard domain you need...

Page 116: ...be allowed to access the domain without authentication if authentication mode is enabled To perform multiple deletions click on the required checkboxes and then simply click on the delete icon 4 5 Po...

Page 117: ...e the description of various types of portal templates available The portal type will determine the login method for the users Controller Select the controller profile associated with the portal Locat...

Page 118: ...ation module The list of all the different portals is displayed which contains the portal name the controller the portal belongs to the portal link and the Operations column Note All the portals are h...

Page 119: ...y portal has a controller profile associated with it At a given time only one portal can be set to a controller profile To view all the active portals click on the apply portal icon A page appears tha...

Page 120: ...roller profile This section allows an admin to set or apply a portal for a given controller profile Click on the apply portal icon in the Operations column under the Portals section and a window appea...

Page 121: ...login Custom The user will be redirected to a custom URL on successful login If left blank the user will be redirected to the page that the browser originally requested Table Click on Apply to save a...

Page 122: ...ow pops up to confirm the delete action Click on the Delete button to delete And done The portal is deleted 4 6 SMS SMS gateway is a feature which allows an admin to configure the settings for providi...

Page 123: ...me Specify the user ID API Password Specify the password SMS Template Specify the content of the template The template needs to be pre approved from the vendor Please get your template approved from G...

Page 124: ...Fig...

Page 125: ...y the password API Id Enter the API Id when the selected gateway hub is API Id Sender Id Enter the sender Id Channel Select the channel for SMS gateway SMS Template Specify the content of the template...

Page 126: ...ents of the SMS will be sent to the user If there are any placeholders their values will be substituted before sending to the user Is Active Tick the checkbox to enable the SMS configuration Table 4 6...

Page 127: ...Twilio Twilio is another international SMS gateway It provides SMS services to many countries Please visit www twilio com to find the rates and the countries served by the SMS gateway Fields Descripti...

Page 128: ...Specify the contents of the template Is Active Tick the checkbox to enable the SMS configuration Table 4 6 7 Utopia Group Fields Description API Id Enter the specific API Id Sender Id Enter the sende...

Page 129: ...te set by the user could be retrieved by this feature When all the information required is filled in click on the Submit button 4 7 MAC Blacklists Admin can block certain devices on the network This a...

Page 130: ...added in the list are not allowed to login on a given controller To view the list of all the blacklisted MAC simply click on the MAC Blacklists section present in the Authentication module A blacklist...

Page 131: ...feature to create new social media entries The admin can specify the credentials for social media Social media authentication might need to provide a temporary access to the user to validate against t...

Page 132: ...Id and client secret have a look into the How To Get Client Id And Client Secret files for respective social media present at the bottom of the listing page Refer 4 8 1 2 List Social Media An admin is...

Page 133: ...the one displayed during the creation Refer Once the required changes are made apply the changes by clicking the Save button 4 8 1 4 Delete Social Media To delete a social media entry simply click on...

Page 134: ...ons that use LDAP or Active Directory for maintaining user credentials To create or add an LDAP profile go to the LDAP section in the External Services sub module present in the Authentication module...

Page 135: ...ed in a tabular way which includes the config name host address authentication method search criteria port base DN the creation date and also the controller it belongs to The listing table also consis...

Page 136: ...anges will then be used for the subsequent logins 4 8 2 4 Delete LDAP Deleting an LDAP profile is simple Click on the delete icon present in the Operations column in the LDAP section which falls under...

Page 137: ...he Authentication module Then click on the icon a window appears with a form required to gather all the information for creating a GSuite user record Fields Description Username Enter the username Pas...

Page 138: ...odule under the Authentication module 4 8 3 3 Configure GSuite This feature enables an admin to upload the client secret key obtained from the Google Suite admin panel Once the key is uploaded GSuite...

Page 139: ...ser records and will import the users in the local database 4 8 3 5 Edit GSuite Changes to an already existing user information can be made by an admin To edit a user record click on the edit icon pre...

Page 140: ...password and the new password are to be entered When the existing and new passwords are entered click on the Save button 4 8 3 7 Delete GSuite To delete a GSuite user record all an admin has to do is...

Page 141: ...es defined under this policy The policy needs to be defined for a specific user group The policy will be enforced for all users assigned to the group To add new date and time policy select the Control...

Page 142: ...roup whether it is enabled or not for how many days and how long The list also includes an Operations column giving options to edit and delete To view the list of policies select the Date Time section...

Page 143: ...ng date and time policy Though the policy restrictions will remain on the current users until they log off To delete a date time policy click on the delete icon in the Operations column of the Date Ti...

Page 144: ...will be applied to all the subsequent logins on a given day To add a new relogin policy for a given group of users go to the Control module followed by the Policies sub module and then select the Relo...

Page 145: ...er logins in a given day To view the list of all the defined policies click on the Relogin section in the Policies sub module which falls under the Control module 5 1 2 3 Edit Relogin Policy An admin...

Page 146: ...provided to an admin The policy restrictions will remain on the current users until the users log off To delete any existing policy the Operations column in the Relogin section provides the delete opt...

Page 147: ...of time will automatically get reduced bandwidth This policy is applied in real time i e it affects the users who are currently online To create a variable bandwidth policy go to the Control module fo...

Page 148: ...the group name the upload and download speed whether it is enabled or not along with the policy name The list also includes an Operations column which provides the options to edit and delete policies...

Page 149: ...sting variable bandwidth policy The policy restrictions will remain enforced on the current users until the users log off To delete the policies click on the delete icon present in the Operations colu...

Page 150: ...age limit This policy would allow an admin to find users who use an extensive amount of data transfer in turn causing traffic congestion on the network This policy is applied in real time based on the...

Page 151: ...s session while the session is still in progress This in a way helps the admin to curtail the bandwidth usage of heavy internet users thus enforcing a fair usage policy on the network To see the list...

Page 152: ...e Fair Usage Policy Deleting a fair usage policy is fairly simple Click on the delete icon in the Operations column present in the Fair Usage section under the Policies sub module A message window app...

Page 153: ...ategories 5 2 1 Creation An admin can create a new group based on content filter policy This allows the admin to define the domains that should be blocked by the content filtering service UniBox maint...

Page 154: ...n names which need to be allowed access Whitelisting will allow admin to specify exceptions to the given list of URLs Domain name like facebook com Blacklist Domain Domain name of the Blacklist URL En...

Page 155: ...h policy name policy id and description and group names The policy will apply to all the groups defined in the rule To view the list go to the Content Filter section under the Control module Here all...

Page 156: ...Fig Fig...

Page 157: ...e Content Filter Policy To delete a content filter policy all an admin has to do is to click on the delete icon in the Operations column present in the Content Filter section of the Control module A m...

Page 158: ...ee Type of plan plan creation date There are 3 types of plan Fixed Time This plan has a fixed time duration The plan expires once the time period is reached irrespective of whether the user used the s...

Page 159: ...an will be active User Group Select a user group for the plan Users signing up for this plan will be automatically signed to the user group Time Period Enter the time in the Time Period field Select t...

Page 160: ...for this plan will be automatically signed to the user group Usage Time Enter the time in the Usage Time field Select the time duration in seconds minutes hours and days from the drop down menu Validi...

Page 161: ...y The currency will be one that is configured in the profile section Controller Select the controller profile in which the plan will be active User Group Select a user group for the plan Users signing...

Page 162: ...e delete icon in the Operations column to delete an existing plan Once clicked a message asking for the confirmation of the delete operation pops up If you are sure go ahead and click on the Delete bu...

Page 163: ...Fig...

Page 164: ...ty service that provide credit card validation and clearing services The payment gateway accepts the credit card details of the users and process the payment on them Click Payment Gateway below Billin...

Page 165: ...n menu API Login Id Specify the API Login ID Transaction Key Specify the Transaction key Confirm Transaction Key Confirm the Transaction key by specifying the same transaction key as above Transaction...

Page 166: ...r the PayPal id email address in the PayPal ID field PORT Number Enter the PORT Number Transaction Currency Select the transaction currency from the Transaction Currency drop down menu The default cur...

Page 167: ...ey Enter the API key API Token Enter the API token Transaction Currency Select the currency for transaction Table PayUMoney Fields Description Merchant Key Enter the merchant key Merchant Salt Enter t...

Page 168: ...ling Configuration This page allows administrators to setup configuration for billing module If the Notify Registration option is checked then the given email addresses will receive an email notificat...

Page 169: ...ctions in reverse chronological order The transactions are logged whenever the user attempts to sign up for the paid service online Unibox logs all successful and failed attempts Each entry displays t...

Page 170: ...late An email template will be used to send canned emails to the users who sign up or renew the service Predefined placeholders can be inserted in the template text to customize the email Unibox will...

Page 171: ...dit an existing email template The Operations column in the list allows an admin to make changes to an email template To edit an existing email template click on the edit icon A modal dialog is displa...

Page 172: ...If you are sure go ahead and click on the Delete button Fig...

Page 173: ...on continuous use usage For bandwidth the administrator can assign a quota to each code and specify number of days within which the user must use the quota once activated All codes are activated when...

Page 174: ...the maximum number of sessions allowed for the code in the Sessions field Max Device Limit Enter the maximum number of devices who can use the code in the Clients field Restrictions Select the Restri...

Page 175: ...If the restriction selected is Time Usage and the restriction type is Use for then it looks something like this Fig...

Page 176: ...Fig...

Page 177: ...his Fields Description Valid for Enter time duration for which the code is valid in the Validity field Select the validity limit in seconds minutes hours and days Use For Enter the total time for whic...

Page 178: ...the Number of Days the restrictions will be valid Table Click on the Save button to save the voucher related data 6 6 1 2 List Voucher Batches This page displays the list of voucher batches defined in...

Page 179: ...r like the name of the batch user group amount per voucher and the time and data restrictions The other parameters can also be changed The changes to the restrictions will apply to the vouchers which...

Page 180: ...er codes that are in use or have been used then the batch can t be deleted It gives links to download batch report record before deleting batch Deleting the batch will delete all the voucher codes def...

Page 181: ...mported into Excel for viewing or printing The file can be easily emailed to other people for distribution In PDF format each code is printed in business card format Each code will have the company lo...

Page 182: ...1 7 Expire Voucher Batch It allows administrator to expire voucher batch Before expiring voucher batch it will ask for confirmation and gives two options yes and no If user clicks on Yes then it expir...

Page 183: ...o customize the look and feel of the voucher card The voucher card is generated for each voucher code in the batch when the whole batch is exported in PDF format The admin can upload the logo and back...

Page 184: ...ant amenities in the hotel it is important to interface the WiFi system with the PMS for centralized billing and verification of the guests Unibox interfaces with multiple PMS systems You need to have...

Page 185: ...u IP Address Enter the IP Address of the PMS server in the IP Address filed Port Enter the port of PMS server in the Port field PMS Timeout Enter the PMS timeout in seconds Recommended is 5 seconds Te...

Page 186: ...from the PMS Type drop down menu PMS Url Enter the PMS Url in the PMS Url field API Key Enter the API key for the PMS in the API Key field PMS Timeout Enter the PMS timeout in seconds in the PMS Timeo...

Page 187: ...from the drop down list PMS Url Enter the PMS Url in the PMS Url field API Key Enter the API key for the PMS in the API Key field PMS Timeout Enter the PMS timeout in seconds in the PMS Timeout field...

Page 188: ...lect the parity of the PMS server from the Parity drop down menu Character Length Select the character length for PMS Server from the Character Length drop down menu Stop Bits Select the stop bits for...

Page 189: ...e IP Address of the PMS server in the IP Address filed Port Enter the port of PMS server in the Port field PMS Timeout Enter the PMS timeout in seconds Recommended is 5 seconds Test PMS Connectivity C...

Page 190: ...f the PMS server in the IP Address filed Port Enter the port of PMS server in the Port field PMS Timeout Enter the PMS timeout in seconds Recommended is 5 seconds Test PMS Connectivity Click the Check...

Page 191: ...mber arrival date departure date and username linked The username is linked when guest logs in or authenticate using standard PMS portal using client machine Guest will need to enter his room number a...

Page 192: ...er using the icon on each column header 6 7 2 3 Delete PMS Guest This section allows the administrator to delete the existing PMS guest from Unibox To delete a specific PMS guest check in the checkbox...

Page 193: ...rted in one format Excel CSV In CSV format the guest information like guest name room number guest number arrival date departure date is exported as comma separated values The file can be imported int...

Page 194: ...and can be reached for details when clicked on guest name A PMS transaction entry is created when guest logins in using standard PMS portal using client machine Guest will need to enter his room numb...

Page 195: ...st Number Transaction ID Transaction Amount Transaction Date 6 7 4 Monitor PMS Guest For some PMS system UniBox needs to maintain a TCP connection with the PMS server This page displays the status of...

Page 196: ...utton The output displays the ping response time in milliseconds packet statistics and packet loss percentage to the user 7 1 1 2 Trace Route To find the network hops to a remote host an admin is allo...

Page 197: ...odule Then select the S M A R T option from the drop down menu Attributes Description SSD Information Table This table displays the S M A R T and general information about your SSD HDD Start S M A R T...

Page 198: ...b module Then go to the Network Trace section and fill in the form that is displayed on the page Fields Description Interface to Trace Select the interface on which to track data Duration Specifies th...

Page 199: ...cians since they can remotely authenticate the user and get the user online This list shows the authorized and unauthorized DHCP leases in the UniBox The admin can also search a specific MAC address o...

Page 200: ...for sending syslogs Port Enter the port number on which the syslog messages will be sent Table Click on the Save button to save the configurations and create a remote server 7 2 2 List Remote Server A...

Page 201: ...Remote SysLogs section The Operations column in the listing table consists of the edit icon Click on the edit icon A window displays a form where the necessary changes can be made Refer Click on the S...

Page 202: ...of the top websites visited by UniBox users over a 24 hour period The sites are displayed in descending order i e the most frequently visited sites are at the top of the listing table The list display...

Page 203: ...Address Enter the MAC address to search URL Enter the URL to search Table 1 Click on the Search button and a list of a user s web activities will be displayed 7 3 3 Download Activity Logs Admin can li...

Page 204: ...archive files click on the download icon provided at the beginning of the list 7 4 Event Logs 7 4 1 List Event Logs Event logs provide an admin the complete view of the activities happening inside th...

Page 205: ...ded the facility to export the logs locally for review and future reference The logs are stored with the timestamp severity the source of the event the UniBox module that generated the event and also...

Page 206: ...Fig...

Page 207: ...stem and type of devices used by the end users Following types of reports can be generated 1 Browser Vs Number of Users Display the total number of users who are using a particular browser within the...

Page 208: ...ay Graphical Tabular This section allows the administrator to select the type of report the type at which the report should be displayed for the specific time interval To display a report click on the...

Page 209: ...ndors and the number of users information The report is exported in csv format file and it is saved as a CSV file based on the report type selection If the file exported is Browser Vs Number of Users...

Page 210: ...t from SMS server The list can be sorted in ascending or descending order by using the icon on each column header Searching operation can also be performed on the time interval from date to date and t...

Page 211: ...is the detailed description of each of the social media types Google Displays all the google reports available in Unibox 1 Gender Distribution Displays the gender wise distribution of visitors over a...

Page 212: ...Displays the number of logins over a given time period 3 Visitor Loyalty Displays the count of new daily weekly and monthly users over a given time period 4 Visitor Log Displays the visitor details v...

Page 213: ...t the status of the device After entering these values a click on the Display Report option would display the DHCP lease list Each row displays the MAC address Vendor name IP Address Device name Contr...

Page 214: ...received dropped or had erred 8 4 4 ARP Tables This report displays the ARP Address Resolution Protocol table of Unibox The ARP table is used to find all the clients in the network On initiating a sca...

Page 215: ...U Usage Displays CPU usage over the given time period Memory Usage Memory usage by Unibox over given time period Disk Usage Disk space usage by Unibox over given time period Ports Usage Displays sourc...

Page 216: ...8 4 6 System Power Cycles Fig Fig Fig...

Page 217: ...U Memory Storage Services information on the System The following details are displayed General Information Name of controller firmware version uptime etc Network Information LAN and WAN IP DNS server...

Page 218: ...Fig Fig Fig...

Page 219: ...and value on Y axis Local Bandwidth Displays Local bandwidth over given time period ISP Bandwidth Displays ISP bandwidth over given time period Packets Displays Packets downloaded and uploaded on Unib...

Page 220: ...Report Type is Local Bandwidth Fig Fig...

Page 221: ...Report Type is Packets Fig Fig...

Page 222: ...Report Type is Users Fig Fig Fig...

Page 223: ...our of the Day Display the total number of sessions for a given hour of the day All the sessions are added up for the given hour during the given time period 4 Bandwidth Usage Vs Time Display the band...

Page 224: ...field allows to perform the search operation on the required column The table displaying the ISP bandwidth usage is listed in the following order Time Displays timestamp at which bandwidth details col...

Page 225: ...The time unit defines the unit of time granularity of the report Moreover the administrator can select whether she he wants to view the report in tabular or graphical format The payment gateway selec...

Page 226: ...Time Unit is Month Time Unit Fig Fig...

Page 227: ...Type Select the type of report Payment Gateway Select the payment gateway From Date Select From which date the revenue report should be exported To Date Select till which date the revenue report shou...

Page 228: ...illing plans The administrator needs to select the payment gateway time interval time unit and the plan to generate the report in tabular format The time unit will decide the granularity of the report...

Page 229: ...8 6 2 1 Export Revenue Report This section allows an administrator to export the revenue report based on the plan To export a revenue report click on the Export button A csv file would then be downloa...

Page 230: ...ministrators can select on one of the reports along with the time interval and time unit to generate the report All reports are displayed in a tabular format graphical format Click on the Display Repo...

Page 231: ...List This section allows an administrator to export the voucher usage report over the given time interval To export a voucher usage report click on the Export button A csv file would then be download...

Page 232: ...ns It also displays the number of users who signed up for a specific plan over a given time period The Signup summary report is displayed based on the time interval time unit and the billing plan To d...

Page 233: ...the format as follows Date User 8 6 5 PMS Revenue by Plan This page displays the PMS revenue report generated by PMS based on billing plans over a given time period The administrator needs to select t...

Page 234: ...If the time unit selected is a day then the report is displayed as Time Unit is Week Time Unit is Month Fig Fig...

Page 235: ...he monitoring status of devices One should ensure that Device Monitoring is enabled in Network Section of Unibox This page displays the real time network status in a tabular format If the devices are...

Page 236: ...ed by clicking the View Map option 8 7 1 Export Monitoring Devices This section allows the administrator to export existing monitoring status of devices from the database To export a monitoring device...

Page 237: ...e Full Access radio button Unibox gives the account holder full access to the feature including delete Edit When you select the Edit radio button Unibox gives the account holder edit access to the fea...

Page 238: ...Fig...

Page 239: ...nt has an account name username and password The list shows the last time the account was accessed The list can be sorted in ascending or descending order using the icon on each column header The tabu...

Page 240: ...yed while creating a new account will be displayed Click on Finish to save and apply all the changes made 9 1 4 Change Password This page allows an administrator to change the account password The new...

Page 241: ...Delete button 9 2 Profile The profile page allows administrators to edit the general information of Unibox The administrator can enter information about the location where Unibox is installed In addit...

Page 242: ...date format currency and language for Unibox Changes to these settings will take effect on next login The edit profile page is sectioned into two sections Basic Information Capturing all the basic inf...

Page 243: ...ation using Unibox in the Organization Name field Venue Name Name of the place where Unibox is installed Address Enter the address where the Unibox is installed in the Address field City Enter the nam...

Page 244: ...used in the Currency field Date Format Select the date to be used in Unibox in the Date Format field Enable DNS Log Select the Enable DNS Log check box to enable the DNS log in Unibox Deny Admin Acce...

Page 245: ...ntation displays the license type start date expiry date status and the activation date and time of the license 9 3 2 Upload License This page allows admin to apply a new license file to UniBox Admin...

Page 246: ...oblem 9 4 1 Creation This page allows the administrator to create a backup of the current configuration The configuration is stored under the given profile name The administrator can apply the backup...

Page 247: ...inistrators to upload a configuration file from the local machine into Unibox The uploaded configuration will be saved under the given profile name The administrator can separately apply the configura...

Page 248: ...it Configuration This section allows an administrator to make changes to an existing configuration The administrator can change the name of the profile or description The option to edit a configuratio...

Page 249: ...tion In order to apply the configuration click on the Apply button in the operations column A confirmation message pops up to confirm the apply action Once sure click on the Apply button 9 4 5 Delete...

Page 250: ...9 5 Approvals This page displays the list of all the approval admins managing the approval process The approval admin is the person who is responsible for approving the user s internet access request...

Page 251: ...can add import delete and edit an admin details The list can be sorted in ascending or descending order using the icon on each column header Approvers are responsible for approving the user s interne...

Page 252: ...set already If in case the admin wants to modify it he she can update the template by adding the new template To configure an approval template click on the Configure button A modal will pop up that...

Page 253: ...ess on successful approval Requester Failure Email Template Enter the requester failure email template This email template is sent to the user requesting the internet access on denial of request Appro...

Page 254: ...admin data Existing approval admins will get updated while importing all other approval admins On clicking the Import button a modal is displayed that gathers the information about the controller and...

Page 255: ...min to delete any existing approval admin from the database Approval admins once deleted cannot be restored To delete the approval admin click on the Delete button in the Operations section A confirma...

Page 256: ...zone 9 6 2 Date Time This page will display the current date and time of Unibox This page allows an administrator to define or set the current date and time for Unibox Please note that the date and ti...

Page 257: ...ngs will be removed and set to default values In order to reset Unibox click on the Reset button A confirmation message pops up to confirm the reset action Once sure click on the Reset button 9 8 Rebo...

Page 258: ...action click on the Power off button A confirmation message pops up to confirm the power off action Once sure click on the power off button 9 10 Logs 9 10 1 Access Logs 9 10 1 1 List Access Logs This...

Page 259: ...al machine of the user The logs generated are in the csv file having the format Account Name Login Time Logout Time Remote IP Address 9 11 Change Logs 9 11 1 List Change Logs This section displays the...

Page 260: ...inistrator to export the database change logs information On click of the Export button a CSV file containing the change logs is generated having the format Account Name Action Description Database Ch...

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