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Page 50 | 1-800-343-9463

WCM

 033114

TECHNICAL ASSISTANCE

WhisperKOOL Customer Service is available Monday through Friday from 6:00 a.m. to 4:00 p.m. Pacific Standard Time. 

The appointed customer service representative will be able to assist you with your questions and warranty information 

more effectively if you provide them with the following:

• 

The model and serial number of your WhisperKOOL systems. 

• 

Location of unit and installation details, such as ventilation, ducting, construction of your wine cellar, and 

room size. Photos of the cellar and installation location may be needed.

Contact WhisperKOOL Customer Service 

1738 E. Alpine Ave

Stockton, CA 95205

www.WhisperKOOL.com

E-mail: [email protected]

Phone: 209-466-9463

US Toll Free: 1-800-343-9463

Fax: 209-466-4606

WhisperKOOL offers accessories to enhance and customize your wine-cooling unit. 

Exterior Housing

Protects the condensing unit from the weather elements when the unit is located outside.

Condensate Pump Kit 

The condensate pump kit is designed as an automatic condensate removal pump for water dripping out of our 

evaporator unit’s drain line. The pump is controlled by a float/switch mechanism that turns the pump on when 

approximately 2-1/4” of water collects in the tank, and automatically switches off when the tank drains to approximately 

1-1/4”. The condensate pump kit allows the excess condensate to be pumped up to 20 ft. away from the unit.

Accessories can be purchased at www.whisperkool.com

ACCESSORIES FOR COOLING UNITS

Summary of Contents for 4000 Condenser

Page 1: ...WCM 033114 Ceiling Mount OWNER S MANUAL The Coolest Thing In Wine Storage ...

Page 2: ...is manual is accurate WhisperKOOL is not responsible for printing or clerical errors WhisperKOOL reserves the right to make corrections or improvements to the information provided and to the related hardware at any time without notice Vinothèque and WhisperKOOL are registered trademarks and ECE is a trademark of WhisperKOOL All rights reserved Mention of third party products is for informational p...

Page 3: ...mostat Bottle Probe Remote Keypad Active Humidity Option Humidistat Installation Ceiling Mount Wiring Diagram Ceiling Mount With Humidity Wiring Diagram Ceiling Mount 4000 Condensing Unit Wiring Diagram Ceiling Mount 8000 Condensing Unit Wiring Diagram Preparing the Condensing Unit Condensing Unit Quick Reference Guide Line Set Piping Diagrams Installing the Condensing Unit System Operation Contro...

Page 4: ...ntable Supply and Return Grille Paintable Evaporator Unit Fan Coil Unit Electrical Knockouts Line Set Knock Out x6 Note The unit comes black The mounting bracket and front grille are paintable enabling you to match your desired color Top Panel Electrical Knockout Options Line Set Knockout Options ...

Page 5: ...7 8 8 7 6 5 4 PROPRIETARY AND CONFIDENTIAL NEXT ASSY USED ON APPLICATION DIM TO FR AN TW TH INT TO MA FIN UN KNOCKOUT LOCATIONS Side View of Evaporator Unit Top View of Evaporator Unit 1 5 2 5 3 5 55 5 55 14 1 1 55 Top View Side View 1 75 1 75 13 25 13 25 20 75 20 75 35 75 35 75 12 65 6 58 1 5 4 57 4 29 2 12 65 6 36 ...

Page 6: ...000 Condenser Air Cooled Condensing Unit Cellar Size cu ft 1000 Dimensions 35 75 L x 14 5 W x 12 65 H 16 L x 11 5 W x 10 H BTUh with 90 air entering the Condenser Coil 3650 CFM 321 190 Refrigerant R 134a Condensing Unit HP 1 3 Voltage Rating 20 amp dedicated circuit required 115V or 230V Weight lbs 80 56 AMPS Starting Running 1 1 32 7 7 2 dBA 58 5 65 Drain Line 1 4 Condensate Installation Evaporat...

Page 7: ...Condensing Unit HP 1 2 Voltage Rating 20 amp dedicated circuit required 115V or 230V Weight lbs 80 69 AMPS Starting Running 1 1 48 9 5 dBA 58 5 65 Drain Line 1 4 Condensate Installation Evaporator unit fan coil unit is installed through the cellar ceiling condenser is installed up to 100 line ft from the evaporator unit Thermostat Digital Control Display Temp Delta 55 F max temperature differentia...

Page 8: ...e schedule Please read and review this Owner s Manual carefully and keep it for future reference What is the WhisperKOOL Cooling System The WhisperKOOL cooling system is a specialized refrigeration system designed for one purpose only to maintain the optimal temperature and humidity levels conducive to the proper storage and aging of fine wines This system produces minimal in cellar noise and has ...

Page 9: ...stomer Service immediately Check the Evaporator Unit Fan Coil Unit Box for the Following Contents RECEIVING INSPECTING THE SYSTEM Please leave the unit in its original box until you are ready for installation This will allow you to move the product safely without damaging it When you are ready to remove the product from the box refer to the installation instructions TIP Save your box and all packa...

Page 10: ...constructed wine cellars Hire a professional wine storage consultant with a valid contractor s license to build your wine cellar 5 WhisperKOOL requires that all Split Systems be installed by a certified HVAC R technician only 6 Warranty is not active until a Warranty Checklist has been received reviewed and approved If you encounter a problem with your WhisperKOOL system please refer to the Troubl...

Page 11: ...e rate at which heat passes through the insulation The higher the R value the more resistant the insulation is to conducting heat Using higher R values in insulation will lower your operating costs and unit run time R 13 minimum R 19 recommended R 30 for ceiling and exterior walls Vapor Barrier Water vapor creates its own pressure separate from the air pressure and will intrude into colder drier a...

Page 12: ... very important that weather stripping is attached to all 4 sides of the doorjamb A bottom sweep or threshold is also required The door must have a very good seal to keep the cool cellar air from escaping out of the cellar One of the most common problems with cooling systems running continually is due to the door not sealing properly In cases where glass doors are used and the room size is close t...

Page 13: ...y from the condensing unit If ventilation is inadequate the exhaust will heat the area or room and adversely affect the system s ability to cool In some cases it may be advisable to install a vent fan to dissipate heat within the exhaust area on the condensing side of the system However you must have a fresh air inlet as well Note If you are unsure about having adequate ventilation in your install...

Page 14: ... ceiling joists on either side of the center point Cut and frame an opening in the ceiling measuring 14 5 x 36 Make sure the framing is sufficient to support the weight of the cooling unit It is highly recommended to use only the mounting locations provided These locations ensure that the installer will not drill into any copper or electrical within the system Hammer Saw Phillips Head 2 Screwdrive...

Page 15: ...www whisperkool com Page 13 NOTES ...

Page 16: ...line from the water source to the evaporator location see page 27 for more Active Humidity Option Information 5 If you have purchased a unit with the Active Humidity Option route the humidistat cable from the desired humidistat location to the evaporator installation location see page 28 for more Humidistat Information 6 Route the drain line from a proper discharge location to the evaporator insta...

Page 17: ... into the unit power cable wiring keypad cable bottle probe cable and humidistat cable 6 Using 1 4 and 1 2 copper tubing route the liquid and suction lines through the knockouts in the wrapper Note 1 2 copper tubing will slip over the 3 8 suction line on the evaporator for an easy connection 7 Place a wet rag around the suction and liquid lines approximately 4 from the braze joints This will preve...

Page 18: ... on the end of the line set to prevent debris from entering the system 14 Reinstall the Top Access Panel and fasten the 16 screws into place 15 Secure the mounting bracket to the unit as outlined on the next page Note It is highly recommended to use only the mounting locations provided These locations ensure that the installer will not drill into any copper or electrical within the system LINE SET...

Page 19: ... the mounting bracket to the unit using the supplied 1 2 self tapping screws Slide the unit through the framed opened in the ceiling Secure the unit to the opening using the 12 supplied 1 3 4 hex head screws INSTALLING THE EVAPORATOR UNIT 2 Secure the unit s mounting bracket to the opening using the 12 supplied 1 3 4 hex head screws 1 Secure the mounting bracket to the unit 1 Keypad Bottle Probe W...

Page 20: ...rom the ball studs 4 Remove the two screws securing the Control Access Panel in place and remove the panel 5 Remove the thumbscrew holding the electrical panel and slide the panel 6 Connect the power cable to the evaporator 7 Connect the keypad cable to the evaporator see page 26 for more keypad information 8 Connect the bottle probe cable to the evaporator see page 25 for more bottle probe inform...

Page 21: ... the caps on the end of the line set 15 Purge nitrogen through the system 16 Braze the line set to the suction and liquid line ports on the evaporator unit 17 Seal all gaps around the unit using expanding foam 18 Using fiberglass insulation wrap any part of the wrapper that is not inside the cellar This will prevent condensation from forming on the wrapper 19 If desired paint the mounting bracket ...

Page 22: ... Owner s Manual 2 Plug the power cord into one of the outlets labeled 110V on the transformer 3 On the back of the transformer make sure that the switch is set to 220V 4 Plug the transformer in to a 220 230V power source 5 To apply power to the unit move the switch on the front of the unit to the on position NOTE These Instructions are only for units equipped with the 220V option selected at time ...

Page 23: ...ctrical 2 Route all electrical and tubing to the installation location as outlined on page 14 4 Route the line set drain line water line power wires keypad cable bottle probe cable and humidistat cable into the evaporator housing through the knockouts removed in the first step Note Depending on installation location the Flush Mount mounting option might not be suitable 5 Mount the evaporator unit ...

Page 24: ...ille and pull straight down This will release the grille from the ball studs 8 Remove the two screws holding the drip tray in place 9 Remove the drip tray 10 Remove the 3 nuts holding the pump bracket in place Pull the pump bracket down and of the way 11 Remove the protective caps on the end of the line set connections PROTECTIVE CAPS DRAIN LINE LINE SET ...

Page 25: ...rator unit 16 Insulate the suction line using Armaflex or similar insulation 17 Connect the drain line to the pump discharge line using the supplied barbed coupling Follow the directions on page 24 for proper drain line routing 18 If you have purchased the Active Humidity Option connect the water line to the evaporator unit by pushing it into the coupling supplied on the unit 19 Reinstall the pump...

Page 26: ...etween the pump and the device Condensation Drain Line The condensation drain line tube is used to remove excess condensation from the unit to a proper discharge location It is important that the drain line tube is properly connected Failure to use the condensation drain line tube will void the warranty on the unit WRONG Drain line is under water DRAIN LINE Connecting the Drain Line Route the drai...

Page 27: ...put and not in the flow of the air To Use the thermostat 1 Locate an empty wine bottle 2 Fill 3 4 full with room temperature tap water 3 Place bottle probe securely into bottle 4 Place bottle with probe level and to the side of the unit in your wine cellar It is recommended that it be placed in a central location of your wine cellar Avoid pulling too much on the probe cord It may become disconnect...

Page 28: ...bracket to the wall If routing the communication cable through a wall connect the wires to the back of the control panel following the image below Connect the red wire to the upper terminal Connect the black wire to the lower terminal If the communication cable is not routed through the wall remove the plug in the side of the display housing Route the cable through the hole and connect to the back...

Page 29: ...ystem failure Even if the area is not known to have hard water the use of a filtration system particle filter is required Clean the evaporator coil every 3 months to remove particle residue buildup It might be best to use a self piercing saddle valve as a simple connection to a water source Clean or replace the Misting Nozzle every 12 months Water Flow Order The water supply should pass through ei...

Page 30: ...ing Without a Wall Mount Plate 1 Make sure the humidistat electrical is unplugged before installing the unit 2 Position the back half of the humidistat cabinet on the wall or junction box and ensure it is level and covers the junction box completely 3 Pull the electrical wires through the hole at the terminal block of the humidistat 4 Drill holes in the wall through the 2 mounting holes in the bac...

Page 31: ...rrow to reach the desired humidity level on the display and press ENTER 2 Set the top selector switch to the HUMID setting 3 Set the bottom selector switch to the OFF setting 3 Carefully attach the top cover Ensure the cover locks in place by pushing down on the top of the faceplate and then pushing inward toward the wall 4 Attach the screws at the bottom of the cover and tighten into place as sho...

Page 32: ...1 4 1 4 Black Green White Black White Brown Black Blue White 1 4 Ref Solenoid Use Copper Conductor Only Green Green Blower Fan Neutral Line 1 2 3 4 5 6 7 8 9 13 14 15 16 17 18 19 20 21 22 10 Condensate Pump Purple Gray Red Orange Black Black Black White Black Green ...

Page 33: ...lack White White 0 RH Solenoid White Brown Black Black Black Black Blue White White White 1 2 3 4 Ref Solenoid Use Copper Conductor Only Green Green RH Relay 1 2 3 Blower Fan Neutral Line 1 2 3 4 5 6 7 8 9 13 14 15 16 17 18 19 20 21 22 10 Condensate Pump Purple Gray Red Orange Black Black Black White Black Green 1 2 3 7 4 5 6 Blue Flasher Relay White Red ...

Page 34: ...Page 32 1 800 343 9463 WCM 033114 CEILING MOUNT 4000 CONDENSING UNIT WIRING DIAGRAM Platinum Split 4000 8000 Condenser Terminal Board ...

Page 35: ... BLACK 10 LOAD H LP HP BLUE TD TIME DELAY DELAY ON BREAK G H N 12 13 14 15 16 17 18 POWER SOURCE 115V 60 HZ TD DOB LOW AMBIENT CONTROL LP HP GREEN BLACK F WHITE NEUTRAL BLACK C BLACK H W WHITE BLACK GREEN BLACK BLACK NC BLACK C BLACK NO ENCLOSURE COMP RELAY 19 1 2 3 4 5 6 7 8 9 10 11 1 M 2 L S C R S UP 1 3 0 1 7 8 6 3 1 line m1 BLUE YELLOW RED BLACK WHITE NEUTRAL COMPRESSOR TERMINAL OVERLOAD FAN C...

Page 36: ...LING THE CONDENSING UNIT CC HEATER COMPRESSOR LP HP TD CC COND FAN POWER 115v 60 HZ H N LOW AMBIENT CONTROL CC COMP CONTACTOR HP HI PRESS SWITCH LP LO PRESS SWITCH TD TIME DELAY OL START CAPACITOR CURRENT RELAY COMP CONTACTOR 10 9 6 8 4 6 3 7 ...

Page 37: ...to a surge protector or power conditioner in order to protect your system As outlined in our terms and conditions power surges and spikes are not covered under warranty WE RECOMMEND THAT YOU DO NOT USE A GROUND FAULT INTERRUPTER GFI WITH THIS PRODUCT In case the system should lose power check the home main circuit breaker If the system does not respond properly refer to the Troubleshooting section...

Page 38: ...iling Mount 8000 Condensing Unit Ceiling Mount 4000 Condensing Unit Low Ambient Control Inside Electrical Compartment Liquid Line Service Valve Low Pressure Switch Fan Cycling Switch Cut Out 75 psi Cut In 120 psi Electrical Box Low Pressure Switch Cut Out 5 psi Cut In 20 psi Suction Line Service Valve ...

Page 39: ...t port with fan may need to be installed to ensure that heat is effectively removed from the utility room A return grille or provision for 500 600 cfm of cool air to enter the room to replace the exhausted air will accomplish this Unobstructed airflow to and from the unit is a critical factor in the unit s overall performance Make sure there is a minimum three foot horizontal clearance in the fron...

Page 40: ...et near the condensing unit 2 Plug the condensing unit s power cord into the electrical outlet 3 Leave the circuit breaker off until the unit is ready to charge Note Do not apply power to a system without refrigerant Ceiling Mount 4000 Wiring INSTALLING THE CONDENSING UNIT Time Delay Relay Compressor Contactor ...

Page 41: ... relief to secure the wires 5 Wire the unit as shown in the image below 6 Verify that the Johnson Control is set for 170 PSIG cut in and 70 PSIG differential This may need to be adjusted based on your ambient temperatures 7 Verify that the time delay relay is set for 5 minutes 8 Leave the circuit breaker off until the unit is ready to charge Do not apply power to a system without refrigerant INSTA...

Page 42: ...nsing unit at a higher elevation than the coil Option 1 Option 2 LEGEND LLS Liquid Line Solenoid TXV Thermal Expansion Valve COMP Compressor REC Receiver EVAP Evaporator O D Outer Diameter It is required to size the suction line tubing according to this chart Model Line Set Length 25 ft 26 50 ft 50 100 ft Vertical Rise 3 ft 3 10 ft 10 ft 3 ft 3 10 ft 10 ft 3 ft 3 10 ft 10 ft Ceiling Mount 4000 Hor...

Page 43: ... visible location Run the tubing to the evaporator unit fan coil unit and attach to the liquid line connection on the evaporator unit fan coil unit Suction Piping Procedure Install an access valve at the outlet of the evaporator unit fan coil unit Connect an appropriately sized suction line to the suction line service valve on the condensing unit Run the pre insulated suction line to the evaporato...

Page 44: ...Add refrigerant as a vapor through the low side of the system Observe the sight glass If bubbles are present add more refrigerant in vapor form to the low side Once the sight glass is clear check the superheat at the outlet of the evaporator unit fan coil unit Adjust the TXV until the superheat is between 8 12 degrees If TXV adjustment is necessary remove the drip tray on the evaporator unit to ac...

Page 45: ...une the controls Anti Short Cycle The Anti Short Cycle ensures that the unit will remain off for a period of 5 minutes after the unit has reached the set point to allow the pressure in the refrigeration system to equalize prior to starting the compressor Anti Frost Cycle The Anti Frost Cycle is a precautionary measure as icing or frosting of the coil does not occur during normal operation The syst...

Page 46: ... button until rst appears on the digital display and then blinks This will erase the past recorded Temperature Data History and start recording from the current time and temperature forward Temperatures displayed would reflect bottle probe temperatures from that point in time and beyond 3 The Hi Lo feature should be reset at initial Start Up and after the cellar has obtained normal operating tempe...

Page 47: ...larm The Alarm symbol is shown when the unit encounters an issue that needs attention The displayed alarm codes are explained below Alarm Codes Message Cause Solution P1 Bottle probe is unplugged Attach bottle probe to unit Faulty bottle probe connection 1 Check bottle probe attachment at circular connector 2 Check bottle probe connection at green terminal block on back of controller Defective bot...

Page 48: ... a minimum of three days before making any additional adjustments This will allow the cellar sufficient time to acclimate to the new setting Fof Humidity Management Enhancement This parameter is normally set at 15 This parameter should not be adjusted as it simply provides an OFF cycle time for the fan during the compressor OFF cycle However the parameter is located within the CPSM as a convenienc...

Page 49: ...essel Quarterly 1 Use a vacuum with brush attachment to clean the evaporator coil Be careful not to crush coil fins when cleaning 2 Remove the evaporator filter and clean with warm water 3 Ensure the condensing unit is free of debris and dust 4 Have a certified HVAC Technician service the condensing unit clean the condenser coil Annually 1 Inspect for corrosion 2 Check wiring connections and integ...

Page 50: ...a vacuum If coil is very dirty use a spray bottle with a small amount of liquid dish washing detergent or coil cleaner Spray coil let set for 5 min then flush with fresh water Remove blockage Call a service tech to troubleshoot Check for ice in the depth of the coil Melt with blow drier until coil is warm to the touch Soak up water with a towel Observe ice formation pattern If only part way up the...

Page 51: ...stem off for 1 hour to allow compressor to cool Turn back on and check for cooler airflow out If compressor runs check for and clean condenser coil as possible cause of compressor overheating If problem repeats contact your installing technician to assist with troubleshooting Solution Please contact the installing technician to troubleshoot Please contact the installing technician to troubleshoot ...

Page 52: ... 95205 www WhisperKOOL com E mail support whisperkool com Phone 209 466 9463 US Toll Free 1 800 343 9463 Fax 209 466 4606 WhisperKOOL offers accessories to enhance and customize your wine cooling unit Exterior Housing Protects the condensing unit from the weather elements when the unit is located outside Condensate Pump Kit The condensate pump kit is designed as an automatic condensate removal pum...

Page 53: ...pproved by WhisperKOOL to activate the Limited Warranty If the Split Startup Checklist is approved Purchaser will be sent activation approval documents and will start receiving the benefits of the Limited Warranty throughout the warranty period If the Split Startup Checklist is incomplete Purchaser will be informed they have five days to complete the Split Startup Checklist and re submit to Whispe...

Page 54: ...roof of purchase of the Product in the form of a bill of sale receipted invoice or serial number which is evidence that the Product is within the Limited Warranty Period must be presented by the End User to WhisperKOOL in order to obtain limited warranty service 7 This limited warranty is void if the factory applied serial number has been altered or removed from the Product 8 This limited warranty...

Page 55: ...ct is found to be un repairable in the field contact WhisperKOOL Customer Service to arrange for replacement under the warranty guidelines When a claim for warranty is submitted for a condenser skid the End User must purchase a new condenser skid from WhisperKOOL at retail price Upon installation of the new condenser skid by a certified HVAC R Technician the HVAC R Technician must complete the Ins...

Page 56: ...isperKOOL will provide all documentation to the customer to substantiate the findings This will include the Invoice from the Independent Certified HVAC R Technician and the written report of the findings The Owner will become responsible for payment directly to WhisperKOOL for all charges incurred for repairs labor parts and shipping costs on the Split System 8 Miscellaneous Terms and Conditions A...

Page 57: ...lease send a letter via U S Mail to Customer Service WhisperKOOL Corporation 1738 E Alpine Ave Stockton CA 95205 Email support whisperkool com Web www whisperkool com B Technical Assistance WhisperKOOL Customer Service is available Monday through Friday from 6 00 a m to 4 00 p m PST The Customer Service representative will be able to assist you with your questions and warranty information more eff...

Page 58: ...WCM 033114 WhisperKOOL 1738 E Alpine Ave Stockton CA 95205 1 800 343 9463 www whisperkool com ...

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