Whirlpool LCE4332PQ - 22" Washer w/2.1 cu. Ft. Capacity User Manual Download Page 7

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MODEL & SERIAL NUMBER LABEL

AND TECH SHEET LOCATIONS

The Model/Serial Number label and Tech Sheet locations are shown below.

Model & Serial

Number Label Location

Tech Sheet Location

(Behind Front Of Cabinet)

Summary of Contents for LCE4332PQ - 22" Washer w/2.1 cu. Ft. Capacity

Page 1: ...CONSUMER SERVICES TECHNICAL EDUCATION GROUP PRESENTS L 74 JOB AID Part No 8178436 22 COMPACT AUTOMATIC WASHER MODEL LCE4332PQ ...

Page 2: ...asher The Wiring Diagram and Strip Circuits used in this Job Aid are typical and should be used for training purposes only Always use the Wiring Diagram supplied with the product when servicing the unit GOALS AND OBJECTIVES The goal of this Job Aid is to provide detailed information that will enable the service technician to properly diagnose malfunctions and repair the Whirlpool 22 Compact Automa...

Page 3: ...essure Switch Water Inlet Valves Lid Switch Interface And Electronic Control Boards 4 2 Removing The Basket 4 6 Removing The Tub 4 8 Removing The Brake And Gearcase Assemblies 4 11 Removing The Capacitor And Drive Motor 4 14 Removing The Brake Actuator Assembly 4 16 Removing The Drain Pump 4 18 COMPONENT TESTING 5 1 Pressure Switch 5 1 Water Inlet Valve Solenoids 5 2 Drive Motor Capacitor 5 2 Brak...

Page 4: ... iv NOTES ...

Page 5: ...kill or hurt you and others All safety messages will follow the safety alert symbol and either the word DANGER or WARNING These words mean DANGER WARNING All safety messages will tell you what the potential hazard is tell you how to reduce the chance of injury and tell you what can happen if the instructions are not followed You can be killed or seriously injured if you don t immediately follow in...

Page 6: ...X 96 Ex Large Capacity A W 27 Z 5KG A W 22 Brazil Feature Code Variation Lines E Electronic or N No Match Electric Thin Twin G Gas Thin Twin P Pushbutton C Clean Touch R Rotary L Special T Circuit City W Web S Water Saver V Variation Line Q Rotary Quiet Cycles Domestic 1 9 A W 1 6 Washer Speed Combinations Washer 1 8 Wash Spin Combinations Washer 1 5 Water Levels Year of Introduction P 2004 Color ...

Page 7: ... 3 MODEL SERIAL NUMBER LABEL AND TECH SHEET LOCATIONS The Model Serial Number label and Tech Sheet locations are shown below Model Serial Number Label Location Tech Sheet Location Behind Front Of Cabinet ...

Page 8: ...Drain Pump Power 36 Watts Current 0 8 amps Flow 24 liters minute Capacitance 45 µF Circuit Breaker 15 amps recommended HYDRAULIC Max Water Consumption All Cycles High 33 gal 124 l Medium 17 gal 64 l Water Pressure Maximum 690 kPa 100 psi Minimum 34 5 kPa 5 psi Water Level High Just below balance ring Medium 5 rows below balance ring DIMENSIONS Net Weight 86 4 lbs 39 2 kg Height 38 2 in 970 mm Widt...

Page 9: ... your washer is used in other than normal single family household use 3 Damageresultingfromaccident alteration misuse abuse fire flood actsofGod improperinstallation not in accordance with local electrical and plumbing codes or use of products not approved by Whirlpool Corporation 4 Any labor costs during the limited warranty periods 5 Replacement parts or repair labor costs for units operated out...

Page 10: ...1 6 NOTES ...

Page 11: ... cm Flashlight optional Adjustable or open end wrench 9 16 14 mm Level Wood block Utility knife Measuring tape Parts supplied A Silver double wire hose clamp for the bottom of the drain hose B Faucet adapter C Fill and drain hose A B C NOTE To change a permanent installation to a portable installation kit 285768 is required A Drain hose B Silver double wire hose clamp for the bottom of the drain h...

Page 12: ...sher A grounded electrical outlet located within 5 ft 1 5 m of where the power cord is attached to the back of the washer see Electrical Requirements Hot and cold water faucets located within 3 1 2 ft 1 1 m of the hot and cold water fill valves and water pressure of 5 100 psi 34 5 690 kPa A level floor with a maximum slope of 3 4 2 0 cm under entire washer Installing the washer on carpeting is not...

Page 13: ...sher is properly grounded Do not have a fuse in the neutral or ground circuit For a grounded cord connected washer This washer must be grounded In the event of a malfunction or breakdown grounding will reduce the risk of electrical shock by providing a path of least resistance for elec tric current This washer is equipped with a cord having an equipment grounding con ductor and a grounding plug Th...

Page 14: ...ly lay it on the corner posts 3 Remove plastic foam packaging from un der washer 5 Stand the washer up 6 Remove the tape from the washer lid Open the washer lid and remove the foam shipping piece parts bag and hoses from the washer basket Close the lid NOTE If you are using a permanent installa tion proceed to page 2 5 If you are using a portable installation proceed to page 2 10 4 For permanently...

Page 15: ... Laundry tub drain system view A The laundry tub requires a minimum carry away capacity of 13 gal 49 2 L per minute The top of the laundry tub must be at least 39 99 cm above the floor and no higher than 72 183 cm from the bottom of the washer Floor drain system view B The floor drain system requires a siphon break that may be purchased separately see Alter nate Parts on page 2 2 The siphon break ...

Page 16: ... For standpipe or laundry tub drain systems 1 Open the yellow single wire clamp with pliers and slide it over the hooked end of the drain hose to secure the rubber and corrugated sections together 2 Place the hooked end of drain hose into the laundry tub or standpipe Rotate the hook to eliminate kinks To prevent drain water from going back into the washer Do not straighten the hooked end of drain ...

Page 17: ...blue coupling to the cold water faucet Screw the coupling on by hand until it is seated on the washer 5 Using pliers tighten the couplings an ad ditional two thirds turn NOTE Do not overtighten the couplings or damage to the valves may result 6 Run water through both faucets and inlet hoses into a bucket or laundry tub to get rid of particles in the water lines that might clog the inlet valve scre...

Page 18: ...h the tie strap see illustra tions A and B If the washer faucets and the drain standpipe are recessed place the hooked end of the drain hose in the standpipe see illustration C Tightly wrap the tie strap around the water inlet hoses and the drain hose Do not force excess drain hose back into the rear of the washer B C A LEVEL THE WASHER Properly leveling the washer will help prevent excessive nois...

Page 19: ... washer should be transported 5 Check to be sure the water faucets are on 6 Check for leaks around faucets and inlet hoses Electrical Shock Hazard Plug into a grounded 3 prong outlet Do not remove ground prong Do not use an adapter Do not use an extension cord Failure to follow these instructions can result in death fire or electrical shock WARNING 7 Plug into a grounded 3 prong outlet 8 Read the ...

Page 20: ...the clamp over the straight end of the drain hose so it is 1 4 6 mm from the end 27 68 6 cm CONNECT FILL AND DRAIN HOSE Properconnectionofthefill and drainhosewill protect your floors from damage due to water leakage To connect the hoses Connect Fill Hose Attach the fill and drain hose to the cold water left inlet valve Tighten coupling by hand Use pliers to make an additional two thirds turn NOTE...

Page 21: ...r You may need to adjust the water temperature for the rinse cycle Keep the Wash Rinse Temperaturesettingonyourwashersetat Cold Cold COMPLETE INSTALLATION 1 Checktheelectricalrequirementsonpage 2 3 and make sure that you have the correct electrical supply and the recom mended grounding method 2 Check to be sure that all the parts are now installed If there is an extra part go back through the step...

Page 22: ...ISCONNECT WASHER Disconnect the portable washer after use and return it to the storage area 1 Turn off the water faucets 2 Unplug the power cord 3 Press the red water flow button to release water pressure in the hose Pull the lock ing collar down to remove the connector from the faucet 4 Pour water out of the faucet connector Place fill and drain hose on the plastic holder in the back of the washe...

Page 23: ...ing the agitator or spinning the tub see the illustration to the right The hub of the slider is grooved to fit over the lower splined end of the spin tube on the gearcase assembly The upper portion of the spin tube is connected directly to the basket As long as the slider is engaged with the splutch pulley the basket will rotate The cam ring controls the movement of the slider up or down As the ca...

Page 24: ...D SLIDER INSIDE SPLUTCH HOUSING IS RAISED SO TEETH DISENGAGE FROM SPLUTCH PULLEY BASKET CANNOT SPIN BRAKE ACTUATOR IS ACTIVATED BRAKE IS OFF AND SLIDER INSIDE SPLUTCH HOUSING IS LOWERED SO TEETH ENGAGE WITH SPLUTCH PULLEY BASKET WILL NOW SPIN WASH AGITATE CYCLE CAM RING BRAKE ARM SPLUTCH PULLEY SPIN CYCLE CAM RING BRAKE ARM ACTUATOR ACTUATOR A B The Splutch Assembly During Spin When a Spin cycle o...

Page 25: ...ections in the Use Care Guide provide more detailed information WARNING 1 Add measured detergent Add liquid deter gent to the bottom of the washer or pow dered detergent to the detergent dispenser drawer NOTE If desired powdered color safe bleach can be added to the detergent dispenser with the powdered detergent Liquid color safe bleach should be added to the bottom of the washer basket 2 Drop a ...

Page 26: ...setting for your wash load and the type of fabric being washed For a medium load the indicator light is on for a large load the light is off Choose a water level that allows the load to move freely for best fabric care You may change the water level setting while the washer is filling If you change from high to medium but the water has filled past medium you will get medium with the next fill 7 Se...

Page 27: ...will help you make the best cycle selec tions for your wash loads Each cycle is de signed for different types of fabric and soil levels The washer pauses briefly throughout each cycle These pauses are normal Refer to Normal Sounds to learn more about the sounds you may hear during a wash cycle Refer to Understanding Washer Cycles to learn what happens during a wash cycle For Permanent Installation...

Page 28: ...er operation NORMAL SOUNDS Your new washer may make sounds your old one didn t Because the sounds might be unfa miliar you may be concerned about them These sounds are normal During Drain If water is drained quickly from your washer depending on your installation you may hear air being pulled through the pump during the end of draining After Drain And Before Spin When the cycle changes from draini...

Page 29: ...tomatic Washer The components and their locations are shown below COMPONENT ACCESS Brake Actuator Motor Capacitor Drive Motor Drain Pump Gearcase Brake Assembly Viewed From Bottom Of Top Cover Viewed From Bottom Of Cabinet Lid Switch Pressure Switch Water Inlet Valves Interface Board Electronic Control Board Tub Bottom ...

Page 30: ...asher or disconnect power 2 Turn off the water supply to the washer 3 Tapethelidofthewasherclosedsoitdoes not open when you handle the top cover in the following steps 4 Pull the washer away from the wall so you can access the rear of the unit 5 Remove the two 5 16 hex head machine screws from the back of the top cover 6 Lift the rear of the top cover and push it forward to unhook it from the fron...

Page 31: ...t Cover Down 10 To remove the pressure switch a Squeeze the locking arms in and push the pressure switch mounting tab out of the slot in the dispenser housing b Cut the wire tie from around the pres sure switch hose and disconnect the hose and rubber o ring from the pres sure switch c Cut the wire tie from around the plastic bag and the pressure switch wires and remove the bag from the switch Pres...

Page 32: ...ispenser housing Water Inlet Valve Screws d Remove the dispenser housing and water inlet valves from the top cover and position the cover with the wire connectors facing you e Disconnect the wire connectors from the water inlet valve terminals f Disconnectthegreengroundwirefrom the water inlet valve bracket tab Dispenser Housing Screws g Slide the water inlet valves out of their mounting bracket R...

Page 33: ...e the electronic control and interface boards a Removethe5 wire 3 wire 2 wire and ribbon cable connectors from the elec tronic control board b Remove the three screws from the electronic control board and remove the board c Remove the three screws from the interface board and remove the board Electronic Control Board Screw 1 of 3 Ribbon Cable 2 Wire Connector 3 Wire Connector 5 Wire Connector Elec...

Page 34: ... off the water supply to the washer 3 Remove the top cover from the washer and lean it back against a wall see page 4 2 for the procedure 4 Remove the 5 16 hex head screw from the side of the agitator 6 Unsnap the tub ring at the four locations and remove the ring 5 Pull up on the agitator and remove it from the drive shaft NOTE It may take some forcetoremovetheagitatorfromthe shaft Agitator Screw...

Page 35: ...ith the slots in the basket and press down firmly so that they are fully mated before tight ening the wedge screw 9 To remove the balance ring from the bas ket remove the four screws and lift the ring off the basket Wedge Screw 8 Pull the basket off the drive shaft and remove it from the tub Drive Shaft Balance Ring Balance Ring Screws 2 of 4 Tabs In Slots ...

Page 36: ...will remove the top cover again later 6 Lay the washer on its rear panel so that you can access the bottom of the unit 7 Remove the drain pump and hose from the tub see steps 4 through 6 on page 4 18 for the procedure NOTE You can leave the end of the hose connected to the drain pump housing 8 Disconnect the wire connectors from the following components see the photo at the lower left for the comp...

Page 37: ...upright position IMPORTANT Place a plastic drop cloth under the cabinet to protect the floor covering 15 Remove the top cover and lean it back against a wall 16 Lift the rubber snubber straps off the four tub pins NOTE Haveashopclothreadytocleanoffany grease from your hands 17 Remove the four suspension rods from their suspension balls To remove a rod a Grasp the rod several inches below the suspe...

Page 38: ...f the tub and tape them in place so they do not fall off Hang Rods On Tub b Pressure switch hose remove stand offs cut wire tie c Overflow hose if present and rubber seal d Foursuspensionrodsandrubbersnub ber straps Wiring Standoff Pressure Switch Hose Cut Pressure Switch Hose Wire Tie Overflow Hose Seal b Turnthesuspensionballsothebendin the rod is over the slot and slide the rod through the slot...

Page 39: ...nd nuts from the drive motor and remove the mo tor and the belt 7 Press the locking arms and disconnect the wiringharnessfromthedrivemotorconnector 8 Remove the green ground wire from the motor ground terminal Motor Connector Electrical Shock Hazard Connect green ground wire to ground terminal Failure to do so can result in death or electrical shock WARNING 9 Remove the 1 2 hex nut from the splutc...

Page 40: ...assembly itsspring and the brake arm off the tub support 13 Remove the clip from the groove in the gearshaft 14 Pull the motor support off the gearshaft Clip Gearshaft 15 Remove the motor shield from the frame Motor Support Motor Shield 16 Pull the brake band support assembly off the frame post Brake Band Support Assembly Brake Spring Rotate Brake Arm CW To Loosen Band Brake Assembly ...

Page 41: ...4 13 18 To remove the gearcase assembly a Remove the five hex head bolts from the tub support 2 Bolts 3 Bolts b Pull the gearcase and tub support from the tub Gearcase Assembly ...

Page 42: ... lid closed and lay the washer on its rear panel so that you can access the bottom of the unit Drive Motor Capacitor 4 To remove the capacitor a Without touching the terminals dis connect the wires from the capacitor terminals see the photo at the top of the right column b Discharge the capacitor by short cir cuiting its terminals using two screw drivers with insulated handles c Loosen the capacit...

Page 43: ...lley and remove the pulley sections slotted flat washer and drive belt from the motor c Press the locking tabs and disconnect the wiring harness connector from the drive motor d Remove the green ground wire from the motor ground terminal Motor Cover Screws Pulley Nut Ground Wire Motor Connector Carriage Bolt Nut Carriage Bolt Nut Electrical Shock Hazard Connect green ground wire to ground terminal...

Page 44: ...d lay the washer on its rear panel so that you can access the bottom of the unit Brake Actuator 5 Disconnect the two wire connectors from the brake actuator terminals 6 Remove the two phillips brake actuator screws from the motor support 4 Remove the capacitor clamp screw and remove the capacitor and clamp from the motor support see the photo at the top of the right column NOTE Allow the ca pacito...

Page 45: ... nect the linkage connector a Press down on the locking tab of the linkage connector with a small bladed screwdriver b Press in on the tabs of the linkage connector so the pins are out of their holes and remove the brake actuator Locking Tab P r e s s I n P i n P i n Linkage Connector ...

Page 46: ... 4 Disconnect the wire connectors from the drain pump terminals 5 Loosen the clamp disconnect the hose from the drain pump and drain the water from the hose and pump into a container 6 Remove the three hex head screws from the drain pump housing and remove the housing assembly from the washer Drain Pump 7 Remove the four screws from the drain pump and remove the pump from the housing Wire Connecto...

Page 47: ...s stated otherwise make all resis tance checks by disconnecting the compo nent connector at the electronic control PRESSURE SWITCH Refer to page 4 2 for the procedure for servic ing the pressure switch 1 Unplug washer or disconnect power 2 Disconnect the hose and wire connectors from the pressure switch 3 Set the ohmmeter to the R X 1 scale 13 VT 21 WH BK 22 PK 23 TN 11 WH BK WARNING Electrical Sh...

Page 48: ...R WARNING Electrical Shock Hazard Disconnect power before servicing Replace all parts and panels before operating Failure to do so can result in death or electrical shock COLD BLUE HOT RED Terminals WATER INLET VALVE SOLENOIDS Capacitor Connectors Refer to page 4 14 for the procedure for servic ing the drive motor capacitor 1 Unplug washer or disconnect power 2 Disconnect the wires from the capaci...

Page 49: ...otate the brake arm so that the actuator is in engaged 6 Touch the ohmmeter test leads to the two brakeactuatorterminals Themetershould indicate between 710 and 870 Ω WARNING Electrical Shock Hazard Disconnect power before servicing Replace all parts and panels before operating Failure to do so can result in death or electrical shock 4 Touch the ohmmeter test leads to the two brakeactuatorterminal...

Page 50: ...the R x 1 scale 4 Touch the ohmmeter test leads to the drain pump connector pins The meter should indicate between 25 and 30 Ω DRIVE MOTOR Refer to page 4 14 for the procedure for servic ing the drive motor 1 Unplug washer or disconnect power 2 Disconnect the connector from the drive motor terminals 3 Set the ohmmeter to the R x 1 scale 4 Touch the ohmmeter test leads to the following motor connec...

Page 51: ... touching electronic parts or terminal contacts handle electronic control board by edges only When repackaging failed electronic con trol board in antistatic bag observe above instructions Before servicing perform the following checks The power cord is firmly plugged into a live circuit with proper voltage Check the house hold fuses and circuit breakers The washer is not in a Pause mode Both hot a...

Page 52: ... VT Variable Time Not specified due to variability of Water Level and Water Pressure Strokes per Minute SPIN Spin Intermittent System Consists of Mini Spin Cycles to distribute clothes in the basket before Spin Cycle ...

Page 53: ... after water filling 2 Water leakage from washer tub 3 Pressure switch cracked 4 Pressure hose damaged or improperly connected loose 5 Outlet hose improperly con nected 1 Water inlet valve clogged 2 Water inlet valve damaged 3 Lower water pressure 4 No water supply To drain the water the technician needs to execute Service routine The electronic control stops the current function and executes a Dr...

Page 54: ...nd PROGRAM SELECTION keypads The display will show the last error that occurred LED Test Press the WATER TEMPERATURE keypad and all of the LEDs should turn on 1 Press the PROGRAM SELECTION key pad The Heavy Duty LED will light and the cold water inlet valve will be activated When the cold water reaches the Medium level the pressure switch will cause the Heavy Duty LED to begin blinking 2 Press the...

Page 55: ...d proceed to the next step 4 Press the PROGRAM SELECTION key pad The Delicate LED will light and the brake actuator and the water pump will activate After 20 seconds the pressure switch will open Medium Level and the motor will start the Spin Cycle After 10 minutes has elapsed the Deli cate LED will begin blinking and the motor will turn off to complete the Service Rou tine NOTE If you wish to com...

Page 56: ... for continuity when closed and no continuity when open Remove the object that is clogging the water pump Replace the water pump Clean adjust or replace Replace the inlet valve also see No Water Inlet See Motor Does Not Run Connect or replace the wiring harness Replace the actuator Replace the electronic board START OFF keypad not activated Lid open No water No power supply Low voltage at main hou...

Page 57: ... open or shorted Electronic control damaged Lid switch open Lid microswitch wiring harness open or shorted Pressure switch damaged Pressure switch wires open or shorted Hose pressure switch damaged Motor capacitor damaged Brake actuator burned Wiring harness wiring open or shorted Gearcase assembly locked Electronic control damaged Call an electrician Check for continuity when closed and no contin...

Page 58: ...Leakage Water Level Overflow Install hose correctly Check for continuity when closed and no continuity when open Check continuity between wires Replace pressure switch Check continuity between wires Replace hose or pressure switch Remove the object that is clogging the pump or replace the pump Replace the electronic control Refer to Installation Guide and keep hose length over 34 85 cm and below 4...

Page 59: ...Replace strap snubber Replace suspension bar Place in correct position replace if necessary Normal sound Low Water Level Operation Sound Noise Crackling Sound Clothes Damaged Stops During Cycle Water draining Hose striking on washer housing Noise during water filling Low water pressure Water inlet hose bent Unlevelled washer Detergent hardened Filtering screen clogged Inappropriate program used Pi...

Page 60: ... Parts Are Cracked Poor Washing Use a wash cycle that is according to the clothes quantity Use a wash cycle that is according to the clothes type This cycle is only appropriate for lightly soiled clothes Clean the filter after each washing cycle Use a good quality detergent and the correct quantity PROBLEM POSSIBLE CAUSE SOLUTION Chemical cleaning products Recommend cleaning with a damp cloth and ...

Page 61: ...CK LID SWITCH NEUTRAL LINE BL W BK W V T BK W BK W WHITE GREEN HIGH PRESSURE SWITCH POWER BOARD METALLIC BRACKET GR Y GR Y HOT VALVE COLD VALVE BRAKE ACTUATOR PUMP INTERFACE BOARD MED P Y R B R BU Y R EMPTY EMPTY COUNTERCLOCKWISE CLOCKWISE MOTOR CAPACITOR COIL ...

Page 62: ...E GREEN HIGH PRESSURE SWITCH ELECTRONIC CONTROL GR Y BRAKE ACTUATOR PUMP MED P BU Y R EMPTY EMPTY COUNTERCLOCKWISE CLOCKWISE MOTOR CAPACITOR COIL GROUND BLACK LID SWITCH NEUTRAL LINE BL W BK W V T BK W BK W WHITE GREEN HIGH PRESSURE SWITCH ELECTRONIC CONTROL GR Y MED P Y R EMPTY EMPTY COUNTERCLOCKWISE CLOCKWISE MOTOR CAPACITOR COIL GROUND BLACK LID SWITCH NEUTRAL LINE BL W BK W BK W V T BK W WHITE...

Page 63: ...RIZED SERVICER FOR LITERATURE ORDERS PHONE 1 800 851 4605 FOR TECHNICAL INFORMATION AND SERVICE POINTERS www servicematters com IN CANADA FOR PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION CALL 1 800 461 5681 FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER S HOME CALL THE TECHNICAL ASSISTANCE LINE 1 800 488 4791 HAVE YOUR STORE NUMBER READY TO IDENTIFY YOU AS AN AUTHORIZED SERVICER FOR WHIRLPOOL P...

Page 64: ...CORPORATION ...

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Whirlpool LCE4332PQ - 22" Washer w/2.1 cu. Ft. Capacity, User Manual

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Summary of Contents for LCE4332PQ - 22" Washer w/2.1 cu. Ft. Capacity

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