70
WHL-060 REV. 1.6.16
16. Failure of the heater due to the accumulation of solid materials and lime
deposits.
17. Any damage or failure resulting from improper water chemistry, or
heating anything other than potable water. DEFINITION OF POTABLE
WATER -
Potable water is defined as drinkable water supplied from utility or
well water in compliance with EPA secondary maximum contaminant levels
(40 CFR Part 143.3) as shown in the table. Westinghouse will warrant the
heat exchanger coil for hardness up to 12 Grains per gallon.
18. Components of the water heater that are not defective, but must be
replaced during the warranty period as a result of reasonable wear and tear.
19. Damages, malfunctions, or failures caused by subjecting the water
heater to pressures or firing rates greater than those shown on the rating
label.
20. Damages, malfunctions, or failures resulting from the use of any
attachment(s) not supplied by Westinghouse.
21. Water heaters moved from the original installation location.
22. Water heaters that have had their rating labels removed.
PROCEDURES FOR WARRANTY SERVICE REQUESTS
Any claim for warranty assistance must be made promptly. De
termine if the water heater is “in-warranty” (that is, within the applicable
warranty period) by reviewing a copy of the original sales receipt or warranty registration. The owner must present a copy of the original
sales receipt or warranty registration for a warranty service request.
If the water heater is “in-warranty”, contact the distributor from whom the water heater was purchased (or the installer) for assistance.
Be prepared to provide the retailer or installer with a copy of the original receipt, complete model and serial numbers, and the date of
installation of the water heater, in addition to explanation of the water heater problem.
Warranty coverage is subject to validation of “in-warranty” coverage by Westinghouse claims department personnel.
All alleged
defective or malfunctioning parts must be returned to
Westinghouse
via the
local distribution channels
where original purchase was
made.
NOTE: Any parts or heaters returned to
Westinghouse
for warranty analysis will become the property of
Westinghouse
and will not be returned, even if credit is denied.
If all warranty conditions are satisfied,
Westinghouse
will provide replacement parts
to the retailer.
For questions about the coverage of this warranty, please contact
Westinghouse
at the address or phone number stated below:
1-774-417-6000
SERVICE, LABOR AND SHIPPING COSTS
This limited warranty does not extend to any shipping charges, delivery expenses, or administrative fees incurred by the owner in
repairing or replacing the water heater or part(s). This warranty does not extend to labor costs beyond the coverage specified in this
warranty document. All such expenses are the owner’s responsibility.
LIMITATIONS OF YOUR WESTINGHOUSE WARRANTY AND REMEDIES
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND ARE GIVEN AND ACCEPTED IN LIEU OF ANY AND ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE AND ANY OBLIGATION, LIABILITY, RIGHT, CLAIM OR REMEDY IN CONTRACT OR TORT, WHETHER OR NOT
ARISING FROM WESTINGHOUSE
’S NEGLIGENCE, ACTUAL OR IMPUTED. THE REMEDIES OF THE PURCHASER SHALL BE LIMITED TO
THOSE PROVIDED HEREIN TO THE EXCLUSION OF ANY OTHER REMEDIES INCLUDING WITHOUT LIMITATION, INCIDENTAL OR CONSE-
QUENTIAL DAMAGES, SAID INCIDENTAL AND CONSEQUENTIAL DAMAGES INCLUDING, BUT NOT LIMITED TO, PROPERTY DAMAGE, LOST
PROFIT OR DAMAGES ALLEGED TO HAVE BEEN CAUSED BY ANY FAILURE OF WESTINGHOUSE TO MEET ANY OBLIGATION UNDER THIS
AGREEMENT INCLUDING THE OBLIGATION TO REPAIR AND REPLACE SET FORTH ABOVE. NO AGREEMENT VARYING OR EXTENDING
THE FOREGOING WARRANTIES, REMEDIES OR THIS LIMITATION WILL BE BINDING UPON WESTINGHOUSE. UNLESS IN WRITING AND
SIGNED BY A DULY AUTHORIZED OFFICER OF WESTINGHOUSE. THE WARRANTIES STATED HEREIN ARE NOT TRANSFERABLE AND
SHALL BE FOR THE BENEFIT OF THE ORIGINAL PURCHASER ONLY.
NO OTHER WARRANTIES
This Westinghouse Warranty gives you specific legal rights, and you may also have other rights that vary from state to state. Some
states do not allow the exclusion or limitation of incidental or consequential damages so this limitation or exclusion may not apply to
you.
These are the only written warranties applicable to the commercial water heater manufactured and sold by Westinghouse.
Westinghouse neither assumes nor authorizes anyone to assume for it any other obligation or liability in connection with said
commercial water heaters. Westinghouse reserves the right to change specifications or discontinue models without notice.
EPA DEFINITION OF POTABLE WATER
Contaminant
Level
Aluminum
0.05 to 0.2 mg/l
Chloride
250 mg/l
Color
15 color units
Copper
1.0 mg/l
Corrosivity
Non-corrosive
Fluoride
2.0 mg/l
Foaming Agents
0.5 mg/l
Iron
0.3 mg/l
Manganese
0.05 mg/l
Odor
3 threshold odor number
pH
6.5
– 8.5
Silver
0.1 mg/l
Sulfate
250 mg/l
Total Dissolved Solids (TDS)
500 mg/l
Zinc
5 mg/l
