Westinghouse WGen12000DFc, User Manual

Page: 30 / 103

30 | Westinghouse Outdoor Power Equipment
TROUBLESHOOTING
TROUBLESHOOTING
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE CORRECTION
Engine will not start Battery switch in the OFF position. Turn battery switch to the ON position.
Out of fuel. Refuel.
Bad fuel, generator stored without treating or
draining gasoline, or refueled with bad gasoline. Drain the fuel tank. Refuel with fresh gasoline.
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Low engine oil level stopped generator. If low oil LED illuminated, turn battery switch to the OFF position.
Add engine oil.
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recoil handle rapidly several times. If the generator does not start,
remove spark plug and dry.
Spark plug faulty, fouled, or improperly gapped. Gap or replace the spark plug. Reinstall.
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pump failure, ignition malfunction, valves stuck,
etc.
Contact Westinghouse customer service toll-free at 1 (855) 944-
3571.
Battery drained. Use the recoil handle to start the generator.
Charge the battery.
Choke partially open or closed due to weak or
disconnected battery. Manually set the choke. See Maintenance section.
Engine starts, then
shuts down Out of fuel. Refuel.
Incorrect engine oil level. Check engine oil level.
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Contaminated fuel. Drain the fuel tank. Refuel with fresh gasoline.
Defective low oil level switch. Contact Westinghouse customer service toll-free at 1 (855) 944-
3571.
Engine lacks power $LUߔOWHUUHVWULFWHG &OHDQRUUHSODFHDLUߔOWHU
Bad fuel, generator stored without treating or
draining gasoline, or refueled with bad gasoline. Drain the fuel tank. Refuel with fresh gasoline.
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pump failure, ignition malfunction, valves stuck,
etc.
Contact Westinghouse customer service toll-free at 1 (855) 944-
3571.
Engine runs rough
or bogs when load
applied
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Generator overloaded. Unplug some devices.
Faulty power tool or appliance. Replace or repair tool or appliance. Stop and restart the engine.
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pump failure, ignition malfunction, valves stuck,
etc.
Contact Westinghouse customer service toll-free at 1 (855) 944-
3571.
No power at AC
receptacles OUTPUT READY LED is OFF and OVERLOAD
LED is ON. Check AC load. Stop and restart engine.
Check the air inlet. Stop and restart the engine.
AC circuit breaker/s tripped. Check AC loads and reset circuit breaker/s.
Faulty power tool or appliance. Replace or repair tool or appliance. Stop and restart the engine.
Faulty generator. Contact Westinghouse customer service toll-free at 1 (855) 944-
3571.