Western Digital 1EX1231 User Manual Download Page 44

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User Guide

1. Overview

1.17 List of Compatible Drives

Drive

Type

Interface

Sector

Size

Encryption Volume

Part Number /

Model Number

Ultrastar DC HC550

w/ 3.5 in. drive carrier

HDD

SATA 6Gb/s

512e

16TB

1EX2476 /

WUH721816ALE604

Ultrastar DC HC550

w/ 3.5 in. drive carrier

HDD

SATA 6Gb/s

512e

SED

16TB

1EX2477 /

WUH721816ALE601

Ultrastar DC HC550

w/ 3.5 in. drive carrier

HDD

SAS 12Gb/s

512e

16TB

1EX2473 /

WUH721816AL5204

Ultrastar DC HC550

w/ 3.5 in. drive carrier

HDD

SAS 12Gb/s

512e

TCG

16TB

1EX2474 /

WUH721816AL5201

Ultrastar DC HC550

w/ 3.5 in. drive carrier

HDD

SAS 12Gb/s

512e

TCG-FIPS

16TB

1EX2475 /

WUH721816AL5205

Ultrastar DC HC550

w/ 3.5 in. drive carrier

HDD

SATA 6Gb/s

512e

18TB

1EX2481 /

WUH721818ALE604

Ultrastar DC HC550

w/ 3.5 in. drive carrier

HDD

SATA 6Gb/s

512e

SED

18TB

1EX2482 /

WUH721818ALE601

Ultrastar DC HC550

w/ 3.5 in. drive carrier

HDD

SAS 12Gb/s

512e

18TB

1EX2478 /

WUH721818AL5204

Ultrastar DC HC550

w/ 3.5 in. drive carrier

HDD

SAS 12Gb/s

512e

TCG

18TB

1EX2479 /

WUH721818AL5201

Ultrastar DC HC550

w/ 3.5 in. drive carrier

HDD

SAS 12Gb/s

512e

TCG-FIPS

18TB

1EX2480 /

WUH721818AL5205

Table 32:

Western Digital Ultrastar DC HC650

Drive

Type

Interface

Sector

Size

Encryption Volume

Part Number /

Model Number

Ultrastar DC HC650

w/ 3.5 in. drive carrier

HDD

SATA 6Gb/s

4Kn

20TB 1EX2719 /

WSH722020ALN604

Ultrastar DC HC650

w/ 3.5 in. drive carrier

HDD

SATA 6Gb/s

4Kn

SED

20TB 1EX2720 /

WSH722020ALN601

Ultrastar DC HC650

w/ 3.5 in. drive carrier

HDD

SAS 12Gb/s

4Kn

20TB 1EX2716 /

WSH722020AL4204

Ultrastar DC HC650

w/ 3.5 in. drive carrier

HDD

SAS 12Gb/s

4Kn

TCG

20TB 1EX2717 /

WSH722020AL4201

Caution:

Ultrastar DC HC650 drives are only compatible with the OSs and HBAs listed in the

following table:

Kernel

HBA

HBA FW

HBA Driver

9400-8e

Ubuntu 18.04

4.15.0-76-generic

9405-16e

15.00.01.00

34.00.00.00

Summary of Contents for 1EX1231

Page 1: ...User Guide Ultrastar Data102 Regulatory Model H4102 J Document D018 000226 000 Revision 04 May 2022...

Page 2: ...nmental Specifications 4 Electrical Specifications 4 Mechanical Specifications 5 Performance Specifications 6 Ultrastar Data102 Layout 6 List of Customer Replaceable Units CRUs 7 Supported Operating S...

Page 3: ...4 IOM Layout 35 IOM Blank 36 PSU 37 Delta PSU 38 Artesyn PSU 40 Rear Fan 42 Rear Fan Specifications 42 Rear Fan Layout 43 IOM Fan 44 IOM Fan Specifications 44 IOM Fan Layout 45 Rails 46 Rails Specific...

Page 4: ...Replacement 68 IOM Fan Replacement 71 3 5in HDD Assembly Replacement 73 CMA Replacement 80 Rails Replacement 106 Chassis Replacement 146 Special Considerations for Cable Routing 189 Cabling for CMA S...

Page 5: ...4 OOBM Management Overview 215 Configuring OOBM Network Settings Using SES 215 Configuring OOBM Static IP Address Using cURL 217 Upgrading Firmware with OOBM 219 SES Page 02 220 Zoning 220 Before Zoni...

Page 6: ...ystems 280 Safety and Service 281 Chapter 6 Disclaimers 282 Restricted Access Location 283 Safety Compliance 283 Electromagnetic Compatibility EMC Class A Compliance 283 Country Certifications 284 Cha...

Page 7: ...User Guide Table of Contents SKUs for Partially Populated Configurations 293 SKUs for Scale Up Modules 294 vi...

Page 8: ...r option Added torque requirements for all screws used in the enclosure Updated the IOM replacement section to account for the possibility of a firmware mismatch See IOM Replacement page 60 Updated th...

Page 9: ...dated daisy chaining tables to match diagrams See Two Host Cable Configurations page 266 Corrected OOBM zoning configuration instructions See Predefined Zoning Configurations page 221 Added Configurin...

Page 10: ...generic dev throughout Updated table for Approved SAS Cables in SAS Cabling page 22 Added Subenclosure Nickname page 251 section Updated Supported Operating Systems page 8 November 2019 1 14 Updated...

Page 11: ...OBM page 219 December 2020 1 18 Added UK Import Representation Contact Removed Formerica cables from SAS Cabling page 22 February 2021 1 19 Added 4U46 SKU 1ES2039 to Supported SKUs and updated minimum...

Page 12: ...mponent image for 2 5in SSD Assembly Removed Amphenol ICC FCI passive cables 10112041 2010LF 2020LF and 2030LF from SAS Cabling page 22 Added 1EX2470 1EX2465 1EX2490 and 1EX2485 to SKUs for Scale Up M...

Page 13: ...User Guide Revision History Date Revision Comment Added South Korea Warning Label Statement Class A ITE page 291 to Regulatory Statements page 285 xii...

Page 14: ...Western Digital shall not be liable for any incidental punitive indirect special or consequential damages including without limitation physical injury or death property damage lost data loss of profit...

Page 15: ...rt s UK Import Representation Contact Western Digital UK Limited PO Box 471 Leatherhead KT22 2LU UK Telephone 44 1372 366000 EU Import Representation Contact Western Digital EU Limited PO Box 13379 Sw...

Page 16: ...User Guide Points of Contact xv...

Page 17: ...System Level Block Diagram 3 Environmental Specifications 4 Electrical Specifications 4 Mechanical Specifications 5 Performance Specifications 6 Ultrastar Data102 Layout 6 List of Customer Replaceabl...

Page 18: ...ble rack space frame to frame A fully loaded system will add 118 8 kg 262 lbs of static load when fully loaded with drives 4U Storage Enclosure Supports up to 102 Drives Supports 3 5 drives in the 102...

Page 19: ...subsystem health information locating enclosure components using the IDENT LEDs and updating firmware The system FPGAs control and report the states of the system fans enclosure LEDs connector LEDs d...

Page 20: ...30 C per hour max 20 C per hour max Temperature De rating 1 C per 300m above 3000m 1 C per 300m above 900m Relative Humidity 8 90 Non Condensing 8 90 Non Condensing Relative Humidity Gradient 30 per...

Page 21: ...ative pulses in each axis Shock 5G 0 peak 11ms half sine 3 positive and 3 negative pulses in each axis minimum 6 seconds between shocks to allow for write read recovery Vibration 0 75G 0 peak swept si...

Page 22: ...ification Value Number of Drive Slots 102 Data Transfer Rates 12Gbps SAS 6Gbps SATA Max Raw Data Storage Capacity 2 0PB using 20TB Ultrastar HC650 drives SAS Ports 12 x Mini SAS HD 6 per IOM Managemen...

Page 23: ...s inside the Ultrastar Data102 Figure 5 Component Layout 1 9 List of Customer Replaceable Units CRUs The following table lists the replaceable components and their part numbers Table 6 List of Replace...

Page 24: ...5 in Drive Carrier 1EX0438 3 5 in Drive Blank 1EX0429 Power Cable for PDU C13 C14 18AWG 3m 1EX1158 HD Mini SAS to HD Mini SAS Passive 2m 1EX1531 HD Mini SAS to HD Mini SAS Passive 3m 1EX1533 HD Mini S...

Page 25: ...193 8 3 x86_64 Kernel 4 18 0 240 8 4 x86_64 Kernel 4 18 0 305 14 04 Kernel 3 13 16 04 Kernel 4 4 18 04 Kernel 4 15 Ubuntu Server 20 04 Kernel 5 4 8 10 Kernel 3 16 9 6 Kernel 4 9 9 8 Kernel 4 9 10 Ker...

Page 26: ...termined from either side of the rack Figure 6 Front LEDs Location Table 8 Front LEDs Identification Number LED Name Color Behavior 1 Identify Blue Blink 1 Hz 50 duty cycle Blinks only when Identifica...

Page 27: ...on fault 3 Identification Blue Blink 1 Hz 50 duty cycle Blinks only when Identification has been activated Will blink when any component is identified 4 Fault Amber Blink 1 Hz 50 duty cycle Enclosure...

Page 28: ...or 1 IOM Identification Blue Blink 0 5 Hz 75 duty cycle Blinks only when IOM Identification has been activated Off Not being identified 2 IOM Fault Amber Blink 0 5 Hz 75 duty cycle IOM has Fault Off I...

Page 29: ...Name Color Behavior 1 IOM Fan LED Amber Blink 2 Hz 50 duty cycle IOM Fan is being identified Blink 1 Hz 50 duty cycle IOM Fan is reporting faults Off IOM Fan is on and reporting no faults 1 11 4 PSU L...

Page 30: ...from power or critical fault causing a shutdown failure Blink 0 5Hz 50 duty cycle PSU reporting warnings Table 13 Artesyn PSU LED Identification Number LED Name Color Behavior Green Amber Off PSU dis...

Page 31: ...Color Behavior 1 Fan LED Amber Blink 1 Hz 50 duty cycle Fan is reporting faults Blink 2 Hz 50 duty cycle Fan is being identified Off Fan is on and reporting no faults 1 11 6 Drive Assembly LED The HD...

Page 32: ...on Array Slot descriptor 0 is set to indicate to the service technician which drive slot to replace This will cause the LED to blink at 1Hz 50 duty cycle When the service technician pulls out the encl...

Page 33: ...on provides specific information necessary to install service and remove the Ultrastar Data102 The installation of the Ultrastar Data102 requires two people and a space of 1524mm 60in in front of the...

Page 34: ...Drawing Number EMCOR 526121 Rev 5 412 0761 11_STV 4501 412 0761 20_STV 4502 412 0761 23_STV 4503 KIT MBVPT 1B one kit per PDU 4 x M6 x 16 Hex Cap Screws 8 x M6 Fender Washers 4 x M6 Hex Nut with Nylon...

Page 35: ...r Technology Various Part Number AR3300W 412 0761 11_STV 4501 412 0761 20_STV 4502 412 0761 23_STV 4503 KIT MBVPT 1B one kit per PDU 4 x M6 x 16 Hex Cap Screws 8 x M6 Fender Washers 4 x M6 Hex Nut wit...

Page 36: ...e services process called the SEP that monitors all of the temperature sensors in the enclosure The SEP makes adjustments to the fan speeds based upon the thermal sensors The fan algorithm takes into...

Page 37: ...enclosure out for longer than 5 minutes to prevent overheating Only extend the enclosure out of the rack as far as necessary to service components The enclosure is equipped with a sensor that will be...

Page 38: ...MegaRAID adapters do not support the use of active SAS cables If your configuration requires the use of MegaRAID adapters passive cables must be used Table 22 Approved Active Optical HD Mini SAS to H...

Page 39: ...Table 24 Recommended IOM Port Connection Order IOM 1st Host Ports 2nd Host Ports 3rd Host Ports 4th Host Ports 5th Host Ports 6th Host Ports A A6 A4 A2 A5 A3 A1 B B1 B3 B5 B2 B4 B6 Edge Buffering Edg...

Page 40: ...726T6TAL5201 Ultrastar DC HC310 w 3 5 in drive carrier HDD SAS 12Gb s 512e TCG FIPS 6TB 1EX1853 HUS726T6TAL5205 Ultrastar DC HC310 w 3 5 in drive carrier HDD SAS 12Gb s 4Kn SE 6TB 1EX1183 HUS726T6TAL4...

Page 41: ...512e SED 10TB 1EX2441 WUS721010ALE601 Ultrastar DC HC330 w 3 5 in drive carrier HDD SATA 6Gb s 4Kn SE 10TB 1EX2438 WUS721010ALN604 Ultrastar DC HC330 w 3 5 in drive carrier HDD SATA 6Gb s 4Kn SED 10T...

Page 42: ...10TB 1EX0484 HUH721010AL4204 Ultrastar DC HC510 w 3 5 in drive carrier HDD SAS 12Gb s 4Kn ISE 10TB 1EX0482 HUH721010AL4200 Ultrastar DC HC510 w 3 5 in drive carrier HDD SAS 12Gb s 4Kn TCG 10TB 1EX0483...

Page 43: ...face Sector Size Encryption Volume Part Number Model Number Ultrastar DC HC530 w 3 5 in drive carrier HDD SATA 6Gb s 512e SE 14TB 1EX1793 WUH721414ALE604 Ultrastar DC HC530 w 3 5 in drive carrier HDD...

Page 44: ...Ultrastar DC HC550 w 3 5 in drive carrier HDD SAS 12Gb s 512e SE 18TB 1EX2478 WUH721818AL5204 Ultrastar DC HC550 w 3 5 in drive carrier HDD SAS 12Gb s 512e TCG 18TB 1EX2479 WUH721818AL5201 Ultrastar D...

Page 45: ...User Guide 1 Overview 1 17 List of Compatible Drives OS Kernel HBA HBA FW HBA Driver 9400 8e Ubuntu 20 04 5 4 0 47 generic 9405 16e 29...

Page 46: ...nents contained within the Ultrastar Data102 Each section includes specifications descriptions and images that explain the features of each component In This Chapter Chassis 31 IOM 34 PSU 37 Rear Fan...

Page 47: ...hassis such as the rear fans and rails to provide system cooling and rackmounting capability The chassis also houses the baseboard which is mounted inside the bottom of the chassis and is the primary...

Page 48: ...is Component Locations Table 33 Chassis Component Descriptions Number Feature 1 IOM and IOM Fan Bay 2 Drive Bays 3 Chassis Handles 4 Rear Fans Bays 5 PSU Bays 6 IOM A Dual HD Mini SAS Ports x6 1GB Eth...

Page 49: ...at the front of the enclosure are used to secure the enclosure to the rack for shipping purposes The rear of the Chassis has two housings to shroud and connect the four Rear Fans to the enclosure and...

Page 50: ...completes the connection to the Mini SAS HD ports which extend out the rear of the enclosure Each IOM contains a primary and two SAS expander chips and an out of band management OOBM chip that connect...

Page 51: ...s 2 2 IOM 2 2 2 IOM Layout Figure 17 IOM Component Locations Table 34 IOM Component Descriptions Number Feature 1 IOM Handles 2 Latch Release 3 Internal IO Connector 4 Card Edge Power Receptacle 5 Int...

Page 52: ...Data102 that do not leverage redundant IOMs The IOM Blank may only be installed into IOM slot B under all circumstances From the front of the enclosure slot B is the left hand slot It is necessary to...

Page 53: ...User Guide 2 Components 2 3 PSU 2 3 PSU Your system may contain PSUs from one of two models Please see the following sections for details on each model Delta PSU page 38 Artesyn PSU page 40 37...

Page 54: ...ween 200 240 VAC is 80 PLUS Platinum certified and utilizes a C14 power cable receptacle 2 3 1 1 Delta PSU Specifications Specification Value Power Output 1600W 80 PLUS Standard Platinum Input Voltage...

Page 55: ...ponents 2 3 PSU 2 3 1 2 Delta PSU Layout Figure 20 PSU Component Locations Table 35 PSU Component Descriptions Number Feature 1 Internal Connector 2 LED 3 Latch Release Lever 4 C14 Power Receptacle 5...

Page 56: ...0 VAC is 80 PLUS Platinum certified and utilizes a C14 power cable receptacle Note The Artesyn PSU requires 3000 series firmware or later 2 3 2 1 Artesyn PSU Specifications Specification Value Power O...

Page 57: ...3 PSU 2 3 2 2 Artesyn PSU Layout Figure 22 Artesyn PSU Component Locations Table 36 Artesyn PSU Component Descriptions Number Feature 1 Internal Connector 2 LED 3 Latch Release Lever 4 C14 Power Rece...

Page 58: ...102 They are attached inside the fan housing at the rear of the chassis by two latches and a 6 pin connector which also provides power and control signals to the modules 2 4 1 Rear Fan Specifications...

Page 59: ...ide 2 Components 2 4 Rear Fan 2 4 2 Rear Fan Layout Figure 24 Rear Fan Component Locations Table 37 Rear Fan Component Descriptions Number Feature 1 Fan 2 Latch Releases 3 Internal Power and IO Connec...

Page 60: ...chassis and is accessed from the top of the enclosure through the removable cover It is attached to the chassis via a toolless release mechanism that allows for easy replacement 2 5 1 IOM Fan Specific...

Page 61: ...er Guide 2 Components 2 5 IOM Fan 2 5 2 IOM Fan Layout Figure 26 IOM Fan Component Locations Table 38 IOM Fan Component Descriptions Number Feature 1 Latch Mechanism 2 Fan Module 3 Internal Connector...

Page 62: ...eive the chassis to support it inside the rack The outer rails attach to vertical rack rails which should be set between 32 in 36 in The toolless design allows an installer to attach the rails to a ra...

Page 63: ...ut Figure 28 Rails Component Locations Table 39 Rails Component Descriptions Number Features 1 Upper CMA Connector 2 Lower CMA Connector 3 Rear Rack Mounting Bracket 4 Rear Latch Release 5 Inner Rail...

Page 64: ...e Chassis in the rack while extending the Ultrastar Data102 out of the rack for servicing The Top Cover Alignment Brackets attach to the rear vertical rack rails and rest on top of the toolless rail s...

Page 65: ...The upper arm supports the left hand ports and the upper PSU power cord Each arm is attached to the Ultrastar Data102 by one clip at the elbow and two at the other end The cables are secured to the ar...

Page 66: ...bs 1 7 per arm 13 2 8 2 CMA Layout Figure 31 CMA Component Locations Table 40 CMA Component Descriptions Number Feature 1 Crossbar 2 Rail and Rack Connectors 3 Baskets retain cables 4 Arm 5 Elbow Conn...

Page 67: ...A comes with an optional tray that is used to support cable loads greater than ten five per arm The CMA Cable Tray is mounted at the bottom rear of the chassis using four M3 x 8mm T10 Torx screws two...

Page 68: ...port connectors and cables throughout the full travel of the enclosure as it is pulled out of the rack for servicing The arm can also be moved into a service position by unclipping it at the elbow end...

Page 69: ...omponents 2 9 CMA Lite Specification Value 2 Ethernet Cables Hot Swappable No FRU or CRU CRU Weight 0 9 kg 1 9 lbs 14 14 Listed weight is for arm with 2U baskets and does not include packaging shippin...

Page 70: ...ite 2 9 2 CMA Lite Layout Figure 34 CMA Lite Component Locations Table 41 CMA Lite Component Descriptions Number Feature 1 Spacer Brackets 2 Nut Plate 3 Rail and Rack Connectors 4 Elbow connector 5 Ar...

Page 71: ...drive into the enclosure It stabilizes the motion of the drive into the drive bay so that the drive properly mounts onto the drive board 2 10 1 3 5in HDD Assembly Specifications Specification Value N...

Page 72: ...ssembly 2 10 2 3 5in HDD Assembly Layout Figure 36 3 5in HDD Assembly Component Locations Table 42 3 5in HDD Assembly Component Descriptions Number Feature 1 Latches 2 Latch Release 3 IO and Power Con...

Page 73: ...partially populated with drives When the number of drives in a row is less than the total necessary to fill that row the 3 5in Drive Blank is used to fill out the row in place of actual drives The pu...

Page 74: ...IOM Replacement 60 PSU Replacement 64 Rear Fan Replacement 68 IOM Fan Replacement 71 3 5in HDD Assembly Replacement 73 CMA Replacement 80 Rails Replacement 106 Chassis Replacement 146 Special Conside...

Page 75: ...The remainder of the fan replacement should be completed within the 5 minute window 3 1 1 Multiple CRU Replacements This procedure provides information and instructions for replacing multiple CRUs in...

Page 76: ...1 minute or less Step 9 Perform a visual inspection of the enclousre to ensure that all CRUs are seated properly Step 10 Before the 5 minute servicing window expires push the enclosure back into the...

Page 77: ...e rack attached to the rear alignment brackets Figure 38 Chassis Handle Operation Step 2 Locate the faulty IOM by the amber LED that will be lit on top if there is a fault or by activating the identif...

Page 78: ...inserted straight and that the directions for installing the IOM are followed exactly a Ensure that the handles on the IOM are not latched To unlatch them press the latch release in the direction show...

Page 79: ...to Sync page 212 for more details a For enclosures running earlier firmware versions check the fault LEDs on the IOM or on the enclosure s front and rear LED panels to determine if there is a firmware...

Page 80: ...PSUs included in the CRU replacement package Replacement Requirements Personnel Required 1 Avg Replacement Time 1 min per PSU Max Replacement Time 5 min per PSU Tool Needed Required vs Recommended No...

Page 81: ...ar of the enclosure Step 3 Detach the cable retention mechanism Figure 45 Clip Style Cable Retention Figure 46 Strap Style Cable Retention Step 4 Remove the power cable from the faulty PSU Step 5 Unin...

Page 82: ...e and slide the PSU into the slot until it seats fully into the chassis Figure 48 Installing the PSU b Plug the power cable into the receptacle at the back of the PSU c Attach the cable retention mech...

Page 83: ...ment Figure 49 Clip Style Cable Retention Figure 50 Cinching Cable Retention Clip For PSUs with the strap style retention mechanism secure the power cable to the PSU handle with the hook and loop stra...

Page 84: ...esult The PSUs are now replaced 3 4 Rear Fan Replacement Before you begin Caution All four enclosure fans must be replaced with the fans included in the CRU replacement package Failure to replace all...

Page 85: ...ure 52 Unlatching a CMA Connector b Swing the CMA s away from the enclosure c The arm s should be extended away from the enclosure as shown in the following example Figure 53 CMA s in service position...

Page 86: ...eplacement Figure 54 Uninstalling the Rear Fan Step 3 Uninstall the remaining fans Step 4 Install Rear Fan a Orient the rear fan as shown in the following image b Insert the rear fan into the housing...

Page 87: ...er and does not bind or catch 3 5 IOM Fan Replacement Replacement Requirements Personnel Required 1 Avg Replacement Time 1 min Max Replacement Time 5 min Tool Needed Required vs Recommended None N A N...

Page 88: ...With one hand grasp around the center square of the fan housing as shown in the following image b Pinch the IOM fan housing to release the latching mechanism and pull it straight out from the chassis...

Page 89: ...nt Replacement Requirements Personnel Required 1 Avg Replacement Time 1 min Max Replacement Time 5 min Tool Needed Required vs Recommended None N A N A Step 1 Grasp both handles at the front of the en...

Page 90: ...te the faulty 3 5in HDD Assembly by finding the illuminated amber LED or by activating the identification LED for the drive to be replaced Figure 60 HDD Assembly LED Step 3 Follow these steps to remov...

Page 91: ...in HDD Assembly Replacement Figure 61 Unlatch Drive Carrier IOM Not Shown c Lift the 3 5in HDD Assembly free from the enclosure Figure 62 Removing 3 5in HDD Assembly Step 4 Remove the new 3 5in HDD As...

Page 92: ...m left to right rear to front For example begin with slot 90 as shown in the following diagram continue through 101 then proceed with 78 through 89 and so on Figure 63 Drive Layout Note When installin...

Page 93: ...th either drives or drive blanks Step 5 Ensure that the enclosure has been pulled out of the rack until the rail latches engage Step 6 Install each drive in the place it was removed from by following...

Page 94: ...eplacement Figure 65 Inserting a 3 5in HDD Assembly Step 8 Lower the drive until the spring loaded posts on the carrier contact the top edges of the drive slot This is an intermediate position the dri...

Page 95: ...intermediate installation for the remaining drive assemblies populating the enclosure from left to right rear to front Figure 67 Populating the Enclosure Step 10 Returning to the first drive assembly...

Page 96: ...ith the enclosure in place in the rack To replace the spacer brackets the enclosure must be removed from the rack For the replacement of a CMA arm alone anything pertaining to the spacer brackets may...

Page 97: ...the rail Figure 69 Unlatching a CMA Connector b Swing the CMA s away from the enclosure c The CMA arm s should be extended away from the enclosure Step 2 Disconnect the Enclosure from power a Locate...

Page 98: ...one from each PSU Step 3 Disconnect the remaining cables from the enclosure Step 4 Uncable the CMA s CMA Standard a Open all of the baskets on the CMA Figure 72 Open Baskets b Remove one cable from t...

Page 99: ...n and pressing it from either side of the latch There are three total connections that need to be removed one at the elbow and two at the opposite end Figure 74 Unlatching a CMA Connector Step 6 Grasp...

Page 100: ...remove a 3 5in HDD Assembly a Find the latch release mechanism on the 3 5in HDD Assembly being removed b Insert a finger and a thumb into the latch release and pinch to unlatch the 3 5in HDD Assembly...

Page 101: ...slot in the future Store the drives in an ESD safe location until the drives are ready to be installed back into an enclosure Step 9 Release the safety latch on the inner rails on each side of the ch...

Page 102: ...y Latch Release d Depress the latch release lever for the safety latches on the rail and push the chassis very slightly forward The chassis is now unsecured from the rack e Ensure that you have the pr...

Page 103: ...t 3 7 CMA Replacement Figure 80 Captive Screws Removal b Remove the nut plate from the mounting pin on the back of the spacer bracket Figure 81 Rack Spacer Nut Plate Removal c Remove the spacer bracke...

Page 104: ...Spacer Bracket Removal Step 12 CMA Lite Install the new spacer brackets a Line the spacer bracket up with the bottom of rack unit location of the installed outer rails The bottom of the spacer bracke...

Page 105: ...User Guide 3 Support 3 7 CMA Replacement Figure 83 Spacer Bracket Orientation Figure 84 Spacer Bracket Placement b Slide the nut plate down over the mounting pin on the back of the spacer bracket 89...

Page 106: ...top captive screw to secure the mounting plate in place Tighten the remaining captive screws at the bottom of the spacer bracket and torque all four of the captive screws to 3 38 3 61 Nm 30 32 in lbf...

Page 107: ...e maximum weight of the fully loaded system Warning The handles on the front of the chassis are not intended to be used to support the weight of the Ultrastar Data102 Lifting the unit by the chassis h...

Page 108: ...tch on the rails Push the release lever on the safety latch located on the side of each of the rails and push the enclosure the rest of the way into the rack Figure 89 Safety Latch Release e As the ch...

Page 109: ...ation c Slowly slide the enclosure forward to ensure the arm is operating properly then slide it back into the rack d CMA Standard Repeat these steps to install the upper arm with the elbow facing to...

Page 110: ...User Guide 3 Support 3 7 CMA Replacement Figure 91 CMA Cable Routing c Open all of the baskets Figure 92 Open Baskets 94...

Page 111: ...power cable to the PSU Attention Make sure the power cable is not connected to a PDU If it is the system will power up when the cable is connected to a PSU This is not intended at this stage of instal...

Page 112: ...igure 95 Strap Style Cable Retention h Route the power cable through each basket i If the installation includes more than 10 total cables follow the recommendations in Special Considerations for Cable...

Page 113: ...rap the CMA bundle to ensure it does not get damaged during transport If the Ultrastar Data102 is instead being installed where it will be operated skip this step Remember to remove the cable ties aft...

Page 114: ...AS power and Ethernet cables for installation Note Route all cables to IOM A left hand side looking at the rear d Connect the Ethernet cables to the Ethernet ports on the left hand side of the Ultrast...

Page 115: ...star Data102 is being installed in a rack and will subsequently be transported inside that rack it is important to use the included cable tie to wrap the CMA bundle to ensure it does not get damaged d...

Page 116: ...5 Torx screwdriver and tighten the screws to 3 38 3 61 Nm 30 32 in lbf Figure 99 Cover Retention Screws Step 19 Now that the chassis is installed test the installation by sliding the enclosure in and...

Page 117: ...5in HDD Assembly Note When installing drives populate the enclosure from left to right rear to front For example begin with slot 90 as shown in the following diagram continue through 101 then proceed...

Page 118: ...drives or drive blanks Step 22 Ensure that the enclosure has been pulled out of the rack until the rail latches engage Step 23 Install each drive in the place it was removed from by following the lab...

Page 119: ...t Figure 103 Inserting a 3 5in HDD Assembly Step 25 Lower the drive until the spring loaded posts on the carrier contact the top edges of the drive slot This is an intermediate position the drive asse...

Page 120: ...ediate installation for the remaining drive assemblies populating the enclosure from left to right rear to front Figure 105 Populating the Enclosure Step 27 Returning to the first drive assembly pinch...

Page 121: ...y incorrect motion or behavior retry the installation of the drives and chassis Step 30 If the chassis is being installed into a rack that will be shipped fully assembled you must install eight four p...

Page 122: ...otal 2 for Team Lifting Purposes and 1 to Guide and Spot Avg Replacement Time 1 hr Max Replacement Time N A Tool Required vs Recommended Long T15 Torx Screwdriver Required 2 Philips Screwdriver Requir...

Page 123: ...nector by pressing the blue release button Figure 109 Unlatching a CMA Connector b Swing the CMA s away from the enclosure c The arm s should be extended away from the enclosure as shown in the follow...

Page 124: ...SAS cables from the rear of the enclosure by pulling don t jerk on the blue tab that is extending outward from the connector This will free the cable from the port Make sure each cable is labeled or...

Page 125: ...CMA s a Release all of the connectors that attach the CMA s to the enclosure and the rail There are three total connections that need to be released one at the elbow and two at the opposite end b To r...

Page 126: ...rt the weight of the full system by hand Doing so could cause damage to the system or serious bodily harm Step 8 Grasp both handles at the front of the enclosure and pull with even pressure to extend...

Page 127: ...User Guide 3 Support 3 8 Rails Replacement Figure 116 Unlatch Drive Carrier IOM Not Shown c Lift the 3 5in HDD Assembly free from the enclosure Figure 117 Removing 3 5in HDD Assembly 111...

Page 128: ...image Figure 118 Inner Rail Safety Latch Release Step 12 Push the chassis back into the rack Step 13 Locate the M5 thumb screws on the top cover of the enclosure that keep it in place when the drawer...

Page 129: ...he chassis very slightly forward The chassis is now unsecured from the rack e Ensure that you have the proper support mechanism to hold the chassis in position whether that be a team lifting partner o...

Page 130: ...springlock on the side of the inner rail Figure 122 Inner Rail Spring Latch c Slide the inner rail toward the front of the enclosure to unlock it from the pegs that secure it to the sidewall and pull...

Page 131: ...reful the alignment bracket will be free once the screws are removed Make sure you have a solid grip on it before removing the final screw The following images show two methods by which these componen...

Page 132: ...to the front of the rack and remove the three screws that hold the latch bracket to the front of the rack using a T15 Torx screwdriver Be careful the rack latch bracket will be free once the screws a...

Page 133: ...eplacement Figure 125 Rack Latch Bracket Installed Step 17 Uninstall the rack rails from the rack a From the front of the rack locate the release clip as shown in the following image Figure 126 Front...

Page 134: ...19 Remove the inner rail that is nested inside the rack rails Note There are Right and Left rails and they must be installed as a set Each inner rail will read R for the right or L for the left embos...

Page 135: ...he inner rails so that the flat side is facing the enclosure and the side with the grooves is facing away from the enclosure b Align the keyholes on the inner rail to the mounting pegs on the side of...

Page 136: ...p 21 Install the outer rails into the rack Pay special attention to which side is being installed The embossed R is for the right side and L is for the left side Right and Left refer to when you are f...

Page 137: ...mechanism engages the rack Figure 132 Front Rail Release Clip Operation g Use a level to make sure that the rails are aligned properly h Follow these steps for the other outer rail Step 22 Install the...

Page 138: ...dual screws with washers or a screw plate Option 1 Using a Long T15 Torx Screwdriver install M5 x 12mm T15 Flat Head Torx screws with washers to attach the rear cover alignment bracket The number of r...

Page 139: ...y in the cover alignment bracket and rail to prevent crossthreading Option2 Using a Long T15 Torx Screwdriver install the screw plate to attach the rear cover alignment bracket and the rear rail to th...

Page 140: ...rackets so that the screw holes are between the two pins supporting the outer rails as shown in the following image There is a left and a right Use the image below as a guide for how to orient this br...

Page 141: ...cket Caution Always install the top cover onto the enclosure before installing the chassis into a rack Not having the top cover installed may damage the alignment brackets Step 24 Install the chassis...

Page 142: ...ssis handles or trying to support the unit on the handles can cause them to fail This can cause serious damage to the unit or serious bodily harm to those handling the unit Always team lift the chassi...

Page 143: ...As the chassis is slid into the rack position one installer at the rear of the rack to ensure that the pegs on the sides of the cover will slide correctly into the rear cover alignment brackets on bo...

Page 144: ...hassis is being installed into a rack that will be shipped fully assembled you must install eight four per side of the included M5 x 12mm T15 Flat Head Torx screws into the two brackets at the front o...

Page 145: ...rew Locations CMA Lite Installing the 3 5in HDD Assembly Note When installing drives populate the enclosure from left to right rear to front For example begin with slot 90 as shown in the following di...

Page 146: ...port 3 8 Rails Replacement Figure 143 Drive Layout Note When installing drives ensure that the LED pointer on the top of the drive carrier points toward the front of the enclosure as shown in the foll...

Page 147: ...r drives or drive blanks Step 27 Ensure that the enclosure has been pulled out of the rack until the rail latches engage Step 28 Install each drive in the place it was removed from by following the la...

Page 148: ...nt Figure 145 Inserting a 3 5in HDD Assembly Step 30 Lower the drive until the spring loaded posts on the carrier contact the top edges of the drive slot This is an intermediate position the drive ass...

Page 149: ...mediate installation for the remaining drive assemblies populating the enclosure from left to right rear to front Figure 147 Populating the Enclosure Step 32 Returning to the first drive assembly pinc...

Page 150: ...led upper and lower The lower arm should have the elbow on the left side and be installed first the upper arm should have the elbow on the right side and be installed last Note CMA Lite has one arm to...

Page 151: ...h the elbow side of the arm s by pressing the blue button labeled push and then swing the arm s open b Gather the SAS power and Ethernet cables for installation Before cabling note the following routi...

Page 152: ...User Guide 3 Support 3 8 Rails Replacement Figure 150 CMA Cable Routing c Open all of the baskets Figure 151 Open Baskets 136...

Page 153: ...power cable to the PSU Attention Make sure the power cable is not connected to a PDU If it is the system will power up when the cable is connected to a PSU This is not intended at this stage of instal...

Page 154: ...igure 154 Strap Style Cable Retention h Route the power cable through each basket i If the installation includes more than 10 total cables follow the recommendations in Special Considerations for Cabl...

Page 155: ...wrap the CMA bundle to ensure it does not get damaged during transport If the Ultrastar Data102 is instead being installed where it will be operated skip this step Remember to remove the cable ties af...

Page 156: ...SAS power and Ethernet cables for installation Note Route all cables to IOM A left hand side looking at the rear d Connect the Ethernet cables to the Ethernet ports on the left hand side of the Ultras...

Page 157: ...each basket g Close all of the baskets h If the Ultrastar Data102 is being installed in a rack and will subsequently be transported inside that rack it is important to use the included cable tie to w...

Page 158: ...on the right hand side of the Ultrastar Data102 and route the cable through each of the baskets on the CMA b Connect the SAS cables and route them through the baskets one at a time Make sure to follow...

Page 159: ...ble bundle between the ports and the first basket of the CMA Note Each cable must be given enough slack at the connector end to operate smoothly For the upper CMA allow 20 21 508 533 4mm between the e...

Page 160: ...e Attach the cable retention mechanism For PSUs with the clip style retention mechanism loop the clip around the power cable and pinch it until the clip catches and locks in place Then slide the clip...

Page 161: ...the CMA bundle to ensure it does not get damaged during transport If the Ultrastar Data102 is instead being installed where it will operated skip this step g Close all of the baskets h Reconnect the...

Page 162: ...ips Screwdriver Required T30 Torx Screwdriver Required Long T10 Torx Screwdriver Required Cable Ties for configurations with greater than 10 total cables Recommended Tape Measure Recommended Level Rec...

Page 163: ...sure as shown in the following example Figure 165 CMA s in service position Cables not shown Step 2 Disconnect the Enclosure from power a Locate the redundant PSUs at the rear of the enclosure b Detac...

Page 164: ...extending outward from the connector This will free the cable from the port Make sure each cable is labeled or label them yourself to ensure that they will be plugged back into the same location Step...

Page 165: ...e end b To release a connector press the blue latch release button and pull the connector free Figure 169 Unlatching a CMA Connector Step 7 Complete the previous step for the second CMA Step 8 Uninsta...

Page 166: ...e and release lever in a downward pinching motion to release the latching mechanism b Pull the PSU straight out with even pressure Figure 172 Uninstalling the PSU Delta PSU shown Step 10 Repeat step 9...

Page 167: ...s at the front of the enclosure and pull with even pressure to extend the chassis out of the rack until it is stopped by the safety latches The safety latches will prevent the enclosure from coming ou...

Page 168: ...emoved so they can be reinstalled in the same location in the new chassis Step 14 Follow these steps to remove a 3 5in HDD Assembly a Find the latch release mechanism on the 3 5in HDD Assembly being r...

Page 169: ...in the future Store the drives in an ESD safe location until the drives are ready to be installed back into an enclosure Step 16 Uninstall the IOM s a Locate the latch release on the IOM and press it...

Page 170: ...hand grasp around the center square of the fan housing as shown in the following image b Pinch the IOM fan housing to release the latching mechanism and pull it straight out from the chassis Figure 1...

Page 171: ...ndles at the front of the enclosure and pull with even pressure to extend the chassis out of the rack until it is stopped by the safety latches Make sure that the top cover comes with the chassis as i...

Page 172: ...the chassis very slightly forward The chassis is now unsecured from the rack e Ensure that you have the proper support mechanism to hold the chassis in position whether that be a team lifting partner...

Page 173: ...il Figure 184 Inner Rail Spring Latch c Slide the inner rail toward the front of the enclosure to unlock it from the pegs that secure it to the sidewall and pull it free Note Follow the next step if t...

Page 174: ...the way Step 27 Install the inner rail onto the chassis making sure they are installed on the correct side Each inner rail will read R for the right or L for the left embossed on the side that faces...

Page 175: ...e screws should be tightened to 90 1 12 Nm 8 10 in lbf using a 2 Philips Screwdriver These screws are specially designed for this purpose Using unapproved screws could cause damage to the slides insid...

Page 176: ...he enclosure using the included M3 x 8mm T10 Torx screws and the Long T10 Torx Screwdriver These screws should be tightened to 33 56 Nm 3 5 in lbf Figure 189 Installing the Cable Tray Step 30 Extend t...

Page 177: ...end Mid Rails Step 31 Install the chassis into the rails a Extend the bearing plates on the inside of the mid rails until they are fully forward detent has engaged This prevents potential damage due t...

Page 178: ...or trying to support the unit on the handles can cause them to fail This can cause serious damage to the unit or serious bodily harm to those handling the unit Always team lift the chassis by grippin...

Page 179: ...e As the chassis is slid into the rack position one installer at the rear of the rack to ensure that the pegs on the sides of the cover will slide correctly into the rear cover alignment brackets on b...

Page 180: ...to fix any issues that may occur Step 34 Install the CMA s Note The standard CMA has two arms labeled upper and lower The lower arm should have the elbow on the left side and be installed first the u...

Page 181: ...end the chassis out of the rack until it is stopped by the safety latches The safety latches will prevent the enclosure from coming out of the rack completely and the cover will remain in the rack att...

Page 182: ...wly lower the IOM into the empty slot while being careful to keep it level Do not to force it Figure 198 Installing the IOM d When the IOM is lowered fully apply light pressure with both hands evenly...

Page 183: ...ch the latch release mechanism slightly and carefully lower the IOM Fan into the slot Installing the 3 5in HDD Assembly Note When installing drives populate the enclosure from left to right rear to fr...

Page 184: ...ort 3 9 Chassis Replacement Figure 200 Drive Layout Note When installing drives ensure that the LED pointer on the top of the drive carrier points toward the front of the enclosure as shown in the fol...

Page 185: ...er drives or drive blanks Step 39 Ensure that the enclosure has been pulled out of the rack until the rail latches engage Step 40 Install each drive in the place it was removed from by following the l...

Page 186: ...ent Figure 202 Inserting a 3 5in HDD Assembly Step 42 Lower the drive until the spring loaded posts on the carrier contact the top edges of the drive slot This is an intermediate position the drive as...

Page 187: ...rmediate installation for the remaining drive assemblies populating the enclosure from left to right rear to front Figure 204 Populating the Enclosure Step 44 Returning to the first drive assembly pin...

Page 188: ...will be shipped fully assembled you must install eight four per side of the included M5 x 12mm T15 Flat Head Torx screws into the two brackets at the front of the chassis in the following locations T...

Page 189: ...U into the slot until it seats fully into the chassis Figure 208 Installing the PSU b Plug the power cable into the receptacle at the back of the PSU c Attach the cable retention mechanism For PSUs wi...

Page 190: ...ment Figure 209 Clip Style Cable Retention Figure 210 Cinching Cable Retention Clip For PSUs with the strap style retention mechanism secure the power cable to the PSU handle with the hook and loop st...

Page 191: ...rear fan into the housing as shown in the following image Figure 212 Installing the Rear Fan Step 50 Install the rest of the rear fans into the rear of the enclosure Step 51 Install the CMA s Note The...

Page 192: ...the rails There should be one at the elbow side and two at the other end Figure 213 Lower CMA Orientation c Slowly slide the enclosure forward to ensure the arm is operating properly then slide it bac...

Page 193: ...tial Alignment b Insert the peg on the underside of the crossbar into the slot on the CMA mounting bracket Figure 215 Crossbar Underside Peg c Swing the crossbar so that the thumbscrew lines up with t...

Page 194: ...ar in place by pressing and turning the thumbscrew clockwise until snug Figure 217 Tightening the Thumbscrew a Check that the crossbar is fully secured to the CMA mounting bracket by pulling on the ba...

Page 195: ...st results Note Route the cables supported by the lower arm to IOM A left hand side looking at the rear Second route the cables supported by the upper arm to IOM B right hand side looking at the rear...

Page 196: ...hey are connected to the proper ports f Connect the power cable to the PSU Attention Make sure the power cable is not connected to a PDU If it is the system will power up when the cable is connected t...

Page 197: ...ment Figure 220 Clip Style Cable Retention Figure 221 Cinching Cable Retention Clip For PSUs with the strap style retention mechanism secure the power cable to the PSU handle with the hook and loop st...

Page 198: ...s more than 10 total cables follow the recommendations in Special Considerations for Cable Routing page 189 before proceeding Note Each cable must be given enough slack at the connector end to operate...

Page 199: ...ties after the enclosure has reached its final operational location l Reconnect the arm at the elbow to the connectors on the rail CMA Lite a Press the blue latch button labeled push to unlatch the e...

Page 200: ...h each basket g Close all of the baskets h If the Ultrastar Data102 is being installed in a rack and will subsequently be transported inside that rack it is important to use the included cable tie to...

Page 201: ...on the right hand side of the Ultrastar Data102 and route the cable through each of the baskets on the CMA b Connect the SAS cables and route them through the baskets one at a time Make sure to follo...

Page 202: ...able bundle between the ports and the first basket of the CMA Note Each cable must be given enough slack at the connector end to operate smoothly For the upper CMA allow 20 21 508 533 4mm between the...

Page 203: ...e Attach the cable retention mechanism For PSUs with the clip style retention mechanism loop the clip around the power cable and pinch it until the clip catches and locks in place Then slide the clip...

Page 204: ...p the CMA bundle to ensure it does not get damaged during transport If the Ultrastar Data102 is instead being installed where it will operated skip this step g Close all of the baskets h Reconnect the...

Page 205: ...the CMA This section outlines those considerations The distance from the end of the connector at the port to the first basket on the CMA should be 20 21 long This will give the cables enough slack at...

Page 206: ...his joint because this can cause binding and prevent smooth operation To ensure there is enough slack at the elbow pull the enclosure in and out of the rack and have another installer check for bindin...

Page 207: ...urements that begin at the connector end of the cable and along the cable itself The Service Loop Dimensions figure and the Service Loop Dimensions table are paired together to communicate the length...

Page 208: ...to the first velco strip is 6in Followed by a 12in measurement to the CMA cage There is no need for a B value due how short this configuration is 3 11 2 Cabling CMA Standard 3 11 2 1 SFP and HD Mini S...

Page 209: ...ion This configuration includes the use of up to two HD Mini SAS cables two Ethernet cables and two power cables installed into a CMA Lite arm Figure 238 Service Loop Diagram Table 46 Service Loop Len...

Page 210: ...r Management Overview 195 Firmware Features Overview 195 Firmware Upgrade 196 Firmware Auto Sync 212 OOBM Management Overview 215 SES Page 02 220 Zoning 220 Subenclosure Nickname 251 Partially Populat...

Page 211: ...ring information from the system for presentation to hosts The SEP services SES control page operations All control operations follow a synchronous completion model i e the SEP will send SCSI status o...

Page 212: ...hould be used The non automatic update allows for control of the process during an online upgrade With larger enclosures the automatic firmware upgrade could potentially be too fast for Operating Syst...

Page 213: ...00 00 00 00 00 30 00 00 00 00 01 01 aa aa 00 00 00 00 00 00 00 00 40 39 39 39 39 46 46 46 46 00 00 00 00 00 00 00 00 9999FFFF 50 0d 01 00 00 00 00 00 00 00 10 00 00 00 00 00 00 60 00 00 00 00 00 00 00...

Page 214: ...tion or its affiliates Device dev IOM B DHCP 1 IP 10 202 237 103 Netmask 255 255 252 0 Gateway 10 202 236 1 OOBM FW 2 4 18 MAC 00 0C CA 08 05 0D Device dev IOM A DHCP 1 IP 10 202 237 77 Netmask 255 25...

Page 215: ...e Western Digital downloads page will appear Step 3 From the Identify Product section select the Product OS Type and Release Version The Select Files for Download section updates with the applicable o...

Page 216: ...clicking either Zip or Tar Step 8 Click the Download Files button to download the selected files Important Do not unzip extract the tar gz file Doing so will result in errors during the firmware upgr...

Page 217: ...pdev 0xd dev scsi8 channel 0 id 204 lun 0 HGST H4102 J 2020 rmb 0 cmdq 1 pqual 0 pdev 0xd Note If the Ultrastar Data102 is connected to an HBA that does not present the Enclosure Services Processor t...

Page 218: ...an see all of the expected drives a Execute the following command to verify that there are two paths to each drive multipath ll grep i active ready running c Step 2 Locate the dev device name from the...

Page 219: ...microcode status Complete no error start after hard reset or power cycle 0x11 download microcode additional status 0x0 download microcode maximum size 1703914 bytes download microcode expected buffer...

Page 220: ...and is issued wait 20 minutes to ensure the enclosure has time to perform this process To check the status of this process use the Redfish out of band management to make a GET request to the following...

Page 221: ...ing IOM B a Execute the following command to verify that there are two paths to each drive multipath ll grep i active ready running c b Verify that there are two paths to each drive Note It could take...

Page 222: ...ning with firmware version 2000 073 the user may upgrade in band via sg_ses_microcode without the requirement of having Ethernet interfaces actively configured with DHCP Please proceed to the upgrade...

Page 223: ...d Note If the Ultrastar Data102 is connected to an HBA that does not present the Enclosure Services Processor to the host for management purposes Western Digital recommends attaching the Ultrastar Dat...

Page 224: ...iagnostic page number of secondary subenclosures 0 generation code 0x0 subenclosure identifier 0 primary download microcode status Complete no error start after hard reset or power cycle 0x11 download...

Page 225: ...ALUA Not Supported SN 5000CCA2532558CC Supported Load Balance Policies FOO RR RRWS LQD WP LB Path ID State SCSI Address Weight 0000000077010523 Active Optimized 001 005 035 000 0 Adapter Avago Adapter...

Page 226: ...he following target curl G k u admin admin H Content type application json https ip address redfish v1 UpdateService Actions UpdateService SimpleUpdate Status Note Execute the command until you see th...

Page 227: ...e that all paths are in an optimal state following the reset of IOM A c Verify that the output from the mpclaim_output txt output appears similar to the following example 0000000077010524 Active Optim...

Page 228: ...010524 Active Optimized 001 005 036 000 0 Adapter Avago Adapter SAS3 3008 Fury StorPo B D F 134 000 000 Controller 46616B65436F6E74726F6C6C6572 State Active 0000000077000431 Active Optimized 000 004 0...

Page 229: ...ch Feature Requirements The dominant IOM must be running SEP firmware version 3xxx or higher and OOBM firmware 3 x x or higher This firmware bundle is collectively referred to as v3 The non dominant I...

Page 230: ...o Sync process use the sg_ses utility to query the Download Microcode Status Diagnostic page for the IOM being upgraded downgraded sg_ses dev page 0xe If the enclosure hasn t yet detected the mismatch...

Page 231: ...e sg_modes dev page 0x20 llbaa HGST H4102 J 3010 peripheral_type enclosure services device 0xd Mode parameter header from MODE SENSE 10 Mode data length 24 medium type 0x00 specific param 0x00 longlba...

Page 232: ...0 00 00 00 00 00 00 C0 A8 00 0B FF FF FF 00 C0 A8 00 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 Device dev sg3 IOM 02 IOM B Setting static IP Address 192 168 0 11 Netmask 255 255 255 0 Gateway...

Page 233: ...odes The result after setting the two static addresses in Changing the OOBM Network Configuration page 215 e3 01 00 30 03 00 00 00 00 00 00 00 C0 A8 00 0A FF FF FF 00 C0 A8 00 01 00 00 00 00 C0 A8 00...

Page 234: ...firm that the IP address details were set properly curl X GET u admin admin https 10 206 144 81 redfish v1 Systems Self EthernetInterfaces IOModuleAFRU odata context redfish v1 metadata EthernetInterf...

Page 235: ...gth OData Version 4 0 Authorization Basic userid password a In the body of the POST list the ImageURI as the data parameter and set the value of this parameter to the file location of the bin file Not...

Page 236: ...Address redfish v1 Chassis IOModuleBFRU Actions Chassis Reset 4 6 SES Page 02 The SCSI Send Diagnostic and Receive Diagnostic Results commands can be addressed to a specific SES element in the enclosu...

Page 237: ...mage below represented by one color Each of the SAS ports on the rear IO of the enclosure are also represented by the same color to display their connection to all of the drives within the enclosure I...

Page 238: ...s divided into six zone groups as shown in the folloing image represented by six different colors Each zone group matches to a single SAS port on each IOM represented by a matching color to allow for...

Page 239: ...ration listed in the table below The left side of the table displays the host number and the right side displays the appropriate IOM SAS ports on the enclosure for that host Table 47 SAS Cable Connect...

Page 240: ...ferent hosts In band management Configuration 2 can be initiated in band with the sg_senddiag command by passing 02 as the zoning configuration option See sg_senddiag Command page 227 for the actual s...

Page 241: ...o two zone groups as shown in the image below represented by two different colors Each zone group matches to three SAS ports on each IOM represented by a matching color to allow for the connections to...

Page 242: ...SAS cables in the configuration listed in the table below The left side of the table displays the host number and the right side displays the appropriate IOM SAS ports on the enclosure for that host T...

Page 243: ...e for each of the two IOMs pf Page Format is a bit and in this case is clear due to the lack of a list option raw Raw reads the sequence of bytes from the standard input b the value that enables or di...

Page 244: ...0003C 10 202 238 225 Element 1 descriptor ESCE IOMB 1EB0246 THCLS03517EL0052 5000CCAB0300007C 10 202 239 201 c Record the IOM SAS Addresses for use in a later step Step 3 Verify the IOM SAS Address th...

Page 245: ...Use the example of the command described in sg_senddiag Command page 227 to complete the specific command for IOM B Replace letters a through d with the information recorded in previous steps sg_send...

Page 246: ...ommand a Issue the following command to locate the expander handles ls dev bsg Example of the Expander Handles 0 2 0 0 9 0 1297 0 9 0 1378 0 9 0 1390 0 end_device 9 41 26 end_device 9 44 12 end_device...

Page 247: ...rastar Data102 IOMs a Issue the following command sg_scan i grep i H4102 J B 1 b Identify the sg devices from the output The devices can be identified by the dev The devices appear as dev sg3 and dev...

Page 248: ...c sg_senddiag command for IOM A Replace letters a through d with the information recorded in previous steps sg_senddiag Command sg_senddiag a pf raw 04 00 00 90 b c 00 00 d a sg device dev device asso...

Page 249: ...fy the zone groups for each of the host s has been disabled using the smp_discover_list command a Issue the following command to locate the expander handles ls dev bsg Example of the Expander Handles...

Page 250: ...Repeat this substep for all hosts 4 7 6 Enabling Zoning using Windows Step 1 From the host server identify the SCSI devices that are associated with the Ultrastar Data102 IOMs Note The operating syste...

Page 251: ...Serial Attached SCSI Protocol SPL 4 0x5000ccab0300003c designator type Relative target port code set Binary transport Serial Attached SCSI Protocol SPL 4 Relative target port 0x1 Target device that co...

Page 252: ...diag command should be 50 00 CC AB 03 00 00 7C c The following are examples of completed sg_senddiag commands for IOM A and B IOM A sg_senddiag 3 pf raw 04 00 00 90 61 01 00 00 50 00 CC AB 03 00 00 3C...

Page 253: ...41 21 end_device 9 42 2 end_device 9 44 4 sas_host9 9 0 1293 0 9 0 1323 0 9 0 1386 0 end_device 9 41 22 end_device 9 44 0 end_device 9 44 5 9 0 1294 0 9 0 1375 0 9 0 1387 0 end_device 9 41 23 end_devi...

Page 254: ...scsi dev type the number of the SCSI device recorded in the previous step b The IP Address for each IOM will appear at the end of each resulting line Each IP Address is labeled for either IOM A or IO...

Page 255: ...as 5000CCAB0300003C the address that should be added to the sg_senddiag command should be 50 00 CC AB 03 00 00 3C b Use the example of the sg_senddiag command shown in the image above to complete the...

Page 256: ...UT Driver_status 0x00 DRIVER_OK Step 7 Reset the both IOMs by issuing the following command sg_ses dev p4 c d 02 00 00 00 Step 8 Verify the zone groups for each of the host s has been disabled using t...

Page 257: ...method i e OOBM sg_senddiag SMP WDDCS Tool that configuration will only last until the enclousre is power cycled or reset Once rebooted the enclosure will read and enable the default configuration fr...

Page 258: ...ect enclosure for zoning If further investigation is not required proceed to step 3 page 243 Step 2 To determine the correct enclosure a Use the sg_inq utility for each device to determine the serial...

Page 259: ...g_ses_microcode utility to activate the zoning configuration file sg_ses_microcode dev sg1 m0xf After the file is activated the SAS connectors will be cycled off and on triggering the host to perform...

Page 260: ...020 Western Digital Corporation or its affiliates Device dev sg1 Zoning Enabled Host Slots Host 0 0 16 Host 1 17 33 Host 2 34 50 Host 3 51 67 Host 4 68 84 Host 5 85 101 wddcs dev sg2 zone status wddcs...

Page 261: ...ACA 0 HiSUP 0 Resp_data_format 2 SCCS 0 ACC 0 TPGS 0 3PC 0 Protect 0 BQue 0 EncServ 1 MultiP 0 MChngr 0 ACKREQQ 0 Addr16 0 RelAdr 0 WBus16 0 Sync 0 Linked 0 TranDis 0 CmdQue 1 SPI Clocking 0x0 QAS 0 I...

Page 262: ...ing the host to perform discovery Note Depending on which binary file was used either zoning is now disabled or the file based zoning feature itself is now disabled The remaining steps in this task ar...

Page 263: ...str commands to list the enclosure devices connected to the host C sg_scan s findstr i H4102 From the output note the device names for the IOMs i e SCSIX X X X SCSI3 0 84 0 claimed 0 pdt dh HGST H4102...

Page 264: ...the host or multiple IOMs within the enclosure In either situation any of the listed device paths can be used to send the binary zoning configuration file to the enclosure Step 3 Use the sg_ses_micro...

Page 265: ...s affiliates Device SCSI3 0 84 0 Dual IOM operation IOM A Device SCSI3 1 29 0 Dual IOM operation IOM B Step 7 Use the WDDCS Tool s zone status command along with the appropriate SEP handle to verify t...

Page 266: ...any of the IOM SEP handles C sg_ses_microcode SCSI3 0 84 0 m0xe b 4096 N I H4102 J_Zoning_Clear_Config bin Note In this example the Clear_Config bin file is being used Step 3 Use the sg_ses_microcode...

Page 267: ...abled C wddcs SCSI3 1 29 0 zone status wddcs v1 1 8 0 Copyright c 2019 2020 Western Digital Corporation or its affiliates Device SCSI3 1 29 0 Zoning Disabled Result The zone status of both IOMs should...

Page 268: ...e nickname status diagnostic page number of secondary subenclosures 0 generation code 0x0 subenclosure identifier 0 nickname status 0x0 nickname additional status 0x0 nickname language code nickname N...

Page 269: ...ame language code nickname 4 9 Partially Populated Enclosures 4 9 1 Partial Population Configurations The Ultrastar Data102 supports partially populated configurations that allow a user to increase th...

Page 270: ...l be used and what is required of that configuration Step 1 Grasp both handles at the front of the enclosure and pull with even pressure to extend the chassis out of the rack until it is stopped by th...

Page 271: ...m left to right rear to front For example begin with slot 90 as shown in the following diagram continue through 101 then proceed with 78 through 89 and so on Figure 253 Drive Layout Note When installi...

Page 272: ...w for enclosure cooling all drive slots must be populated with either drives or drive blanks Step 4 Ensure that the enclosure has been pulled out of the rack until the rail latches engage Step 5 Align...

Page 273: ...Enclosures Figure 255 Inserting a 3 5in HDD Assembly Step 6 Lower the drive until the spring loaded posts on the carrier contact the top edges of the drive slot This is an intermediate position the d...

Page 274: ...is intermediate installation for the remaining drive assemblies populating the enclosure from left to right rear to front Figure 257 Populating the Enclosure Step 8 Returning to the first drive assemb...

Page 275: ...4 10 1 Daisy Chaining Configurations The Ultrastar Data102 supports configurations up to four enclosures daisy chained together using active cables The Daisy Chaining Key identifies the specific info...

Page 276: ...e 260 Two Host Configurations The following diagram is an example of how the enclosures will be connected via the IO SAS ports and what number each enclosure is This information can be utilized with t...

Page 277: ...closure2 IOMB B1 Enclosure1 IOMA A4 Enclosure2 IOMA A1 Enclosure1 IOMB B3 Enclosure2 IOMB B6 Two Enclosures One Host with a Two HBAs Source Device Destination Device Host1 P1 Enclosure1 IOMA A6 Host1...

Page 278: ...ost with a Single HBA Source Device Destination Device Host1 P1 Enclosure1 IOMA A6 Host1 P2 Enclosure3 IOMB B1 Enclosure1 IOMA A3 Enclosure2 IOMA A1 Enclosure1 IOMB B3 Enclosure2 IOMB B6 Enclosure2 IO...

Page 279: ...Device Destination Device Host1 P1 Enclosure1 IOMA A6 Host1 P2 Enclosure3 IOMB B1 Host1 P3 Enclosure3 IOMA A6 Host1 P4 Enclosure1 IOMB B1 Enclosure1 IOMA A1 Enclosure2 IOMA A2 Enclosure1 IOMB B6 Enclo...

Page 280: ...tination Device Host1 P1 Enclosure1 IOMA A6 Host1 P2 Enclosure4 IOMB B1 Enclosure1 IOMA A3 Enclosure2 IOMA A1 Enclosure1 IOMB B3 Enclosure2 IOMB B6 Enclosure2 IOMA A3 Enclosure3 IOMA A1 Enclosure2 IOM...

Page 281: ...osure1 IOMA A6 Host1 P2 Enclosure4 IOMB B1 Host1 P3 Enclosure4 IOMA A6 Host1 P4 Enclosure1 IOMB B1 Enclosure1 IOMA A1 Enclosure2 IOMA A2 Enclosure1 IOMB B6 Enclosure2 IOMB B5 Enclosure2 IOMA A1 Enclos...

Page 282: ...Enclosure1 IOMA A6 Enclosure1 IOMA A1 Enclosure2 IOMA A2 Enclosure2 IOMA A1 Enclosure3 IOMA A2 Enclosure3 IOMA A1 Enclosure4 IOMA A2 4 10 3 Two Host Cable Configurations This section provides the inf...

Page 283: ...OMA A3 Enclosure2 IOMA A1 Enclosure1 IOMB B5 Enclosure2 IOMB B6 Two Enclosures Two Hosts with Two HBAs Source Device Destination Device Host1 P1 Enclosure1 IOMA A6 Host1 P2 Enclosure2 IOMB B1 Host1 P3...

Page 284: ...evice Destination Device Host1 P1 Enclosure1 IOMA A6 Host1 P2 Enclosure3 IOMB B1 Host2 P1 Enclosure1 IOMB B1 Host2 P2 Enclosure3 IOMA A6 Enclosure1 IOMA A3 Enclosure2 IOMA A1 Enclosure2 IOMA A3 Enclos...

Page 285: ...t1 P2 Enclosure3 IOMB B1 Host1 P3 Enclosure1 IOMA A4 Host1 P4 Enclosure3 IOMB B3 Host2 P1 Enclosure1 IOMB B1 Host2 P2 Enclosure3 IOMA A6 Host2 P3 Enclosure1 IOMB B3 Host2 P4 Enclosure3 IOMA A4 Enclosu...

Page 286: ...sure1 IOMA A6 Host1 P2 Enclosure4 IOMB B1 Host2 P1 Enclosure1 IOMB B1 Host2 P2 Enclosure4 IOMA A6 Enclosure1 IOMA A3 Enclosure2 IOMA A1 Enclosure2 IOMA A3 Enclosure3 IOMA A1 Enclosure3 IOMA A3 Enclosu...

Page 287: ...osure3 IOMB B6 Enclosure3 IOMB B5 Enclosure4 IOMB B6 4 10 4 Cabling for Daisy Chaining Note The CMA should be installed before installing cabling Step 1 Choose a configuration from the One Host Cable...

Page 288: ...that are supported by the upper CMA are inserted into IOM B right hand side looking at the rear and the lower CMA cables are routed to IOM A left hand side looking at the rear in a criss cross patter...

Page 289: ...to make sure they are connected to the proper port e If the installation includes more than 10 total cables follow the recommendations in Special Considerations for Cable Routing page 189 Read this s...

Page 290: ...ect the CMA at the elbow to the connectors on the rail Step 3 Cable the upper CMA a Unlatch the elbow side of the CMA arm and swing it forward by pressing the blue button that says push to unlatch it...

Page 291: ...te them through the baskets one at a time Make sure to follow the labels to make sure they are connected to the proper port b Connect the power cable to the lower PSU and route it through each basket...

Page 292: ...ble bundle between the ports and the first basket of the CMA Note Each cable must be given enough slack at the connector end to operate smoothly For the upper CMA allow 20 21 508 533 4mm between the e...

Page 293: ...nal Cable Length at Connectors d Close all of the baskets e Reconnect the CMA at the elbow to connector A Step 4 Connect the SAS cables to the host server s according to the One Host Cable Configurati...

Page 294: ...provides safety information for the Ultrastar Data102 In This Chapter Safety Warnings and Cautions 279 Electrostatic Discharge 279 Optimizing Location 279 Power Connections 280 Power Cords 280 Rackmou...

Page 295: ...stern Digital products Electrostatic discharge ESD is a discharge of stored static electricity that can damage equipment and impair electrical circuitry It occurs when electronic components are improp...

Page 296: ...eapply power 5 5 Power Cords Use only tested and approved power cords to connect to properly grounded power outlets or insulated sockets of the rack s internal power supply If an AC power cord was not...

Page 297: ...ce and service actions appropriate to the end users are described in the product documentation All other servicing should be referred to a Western Digital authorized service technician To avoid shock...

Page 298: ...Compliance Safety Compliance Electromagnetic Compatibility Agency Requirements and country certifications for the Ultrastar Data102 In This Chapter Restricted Access Location 283 Safety Compliance 283...

Page 299: ...ies and regions where the product is marketed and sold The product has been verified as compliant with the latest applicable standards regulations and directives for those regions countries The suitab...

Page 300: ...quency Magnetic Field IEC 61000 4 11 Voltage Dips and Interruptions KN35 6 4 Country Certifications Table 51 Country Certifications Country Region Authority or Mark North America Canada USA Nemko Euro...

Page 301: ...o other electronic equipment and result in violation of Class A legal requirements Changes or modifications to this equipment that are not expressly approved in advance by Western Digital will void th...

Page 302: ...e Electromagnetic Compatibility Directive 2014 30 EU and the Low Voltage Directive 2014 30 EU A Declaration of Conformity in accordance with the applicable directives has been made and is on file at W...

Page 303: ...ply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is oper...

Page 304: ...CES 003 Class A Notice Avis NMB 003 Classe A 7 3 ICES 003 Class A Notice Avis NMB 003 Classe A This Class A digital apparatus complies with Canadian ICES 003 Cet appareil numerique de la classe A est...

Page 305: ...mpliance statement pertains to VCCI EMI regulations English translation This is a Class A product based on the Technical Requirement of the Voluntary Control Council for Interference by Information Te...

Page 306: ...ce in a humid place 2 Check the voltage before connecting to the power source 3 When the device is not in use please unplug the power cord to avoid injury due to unstable voltage 4 Do not spill any li...

Page 307: ...User Guide 7 Regulatory Statements 7 6 South Korea Warning Label Statement Class A ITE 7 6 South Korea Warning Label Statement Class A ITE 291...

Page 308: ...Western Digital Appendices In This Chapter SKUs for Fully Populated Configurations 293 SKUs for Partially Populated Configurations 293 SKUs for Scale Up Modules 294 292...

Page 309: ...SNGL SATA 4Kn 1ES0313 SED 1ES0314 SE 1ES0312 ISE SE4U102 102 1224TB nTAA He SAS 512e 1ES0310 TCG 1ES0311 SE 1ES0309 ISE SE4U102 102 1224TB nTAA He SAS 4Kn 1ES0307 TCG 1ES0308 SE 1ES0306 ISE SE4U102 1...

Page 310: ...SATA 512e 1ES1819 SED 1ES1818 SE SE4U102 60 HC330 600TB nTAA SATA 4Kn 1ES1821 SED 1ES1820 SE SE4U102 60 HC330 600TB nTAA SAS 512e 1ES1809 TCG 1ES1808 SE SE4U102 60 HC330 600TB nTAA SAS 4Kn 1ES1812 TCG...

Page 311: ...451 SED 1EX2450 SE SE4U102 ScaleUp Module HC330 140TB nTAA SATA 4Kn 1EX2449 SED 1EX2448 SE SE4U102 ScaleUp Module HC330 140TB nTAA SAS 512e 1EX2446 TCG 1EX2445 SE SE4U102 ScaleUp Module HC330 140TB nT...

Page 312: ...144TB nTAA He SAS 4Kn 1EX0543 TCG 1EX0544 SE 1EX0542 ISE SE MM ScaleUp Module HC330 120TB nTAA SATA 512e 1EX2461 SED 1EX2460 SE SE MM ScaleUp Module HC330 120TB nTAA SATA 4Kn 1EX2459 SED 1EX2458 SE SE...

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