CMP201D User Guide
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VBR
Variable Bitrate
Appendix B- Warranty
We warrants this instrument against defects from any cause, except acts of God and abusive use, for
a period of 1 (one) year from date of purchase. During this warranty period, we will correct any
covered defects without charge.
Appendix C- After-Sales Support
Please contact our sales/regional representatives for any help, product information, and
troubleshooting.
Returning Products for Service
The CMP201D is a delicate piece of equipment and needs to be serviced and repaired by the
manufacturer. In order to expedite this process please carefully read the following items.
Confirm the required component
Before any product can be returned for service, the client ought to contact our sales representatives
and after-sales support department by means of email to confirm the need to return the product or
parts of the product.
Collect the Serial Numbers to obtain RMA Number
Serial Number (SN) is printed on a label on the chassis and modules. To create a RMA number, SN
must be submitted to support department. Once the RMA number has been issued to the client, the
unit/component needs to be packaged and shipped back to the manufacturer. It
’
s best to use the
original box and packaging for the product but if this not available, check with the service department
for the proper packaging instructions. RMA Number should be specified in the delivery bill or written
on the package.
Do not return any power cables or accessories unless instructed to do so.
