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Additional Features & Functions
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Remove a Device Owner
The removal of a Device Owner can only be done through the
device – this cannot be done through software.
Caution!
When a Device Owner is removed, the
first
user to re-setup the My Cloud Home device
will become the new Device Owner.
1. Press and hold the Reset button for a minimum of 5 seconds.
2. This function will demote the Device Owner to a Device User.
3. This does not delete data and each user still has access to their content.
4. All existing Device Users are
notified
that ownership has been revoked.
5. All existing Device Users and any new user now has the option to take
ownership of the device by going through the
.
6. The
first
user to take ownership becomes the new Device Owner.
App Permissions
By default, the My Cloud Home mobile app enables access to the following features
of your mobile device:
▪
iOS:
Photos,
Notifications,
Background App Refresh and Cellular Data.
▪
Android:
Camera, Contacts, Location, Phone, Storage and
Notifications.
Important Note:
By default Cellular Data is
not
used for transferring content. The My
Cloud Home mobile app uses a Wi-Fi
®
connection for this purpose.
To access these settings, follow these steps:
1. Access the My Cloud Home mobile app.
2. Tap the
More
icon on the right side of the bottom menu bar. Then Tap the
Settings
icon.
3. Under the
APP SETTINGS
section, Tap the option
Manage Settings
.
4. This will open the My Cloud Home mobile app permissions section of the
operating system
specific
to your mobile device. Follow the directions from the
operating system to change these settings.
Managing Storage
The My Cloud Home Duo device allows for disk
configuration
changes through the
MyCloud.com web app - this functionality is not available through the Mobile App
or Desktop App.
Caution!
Any change to the disk
configuration
will erase all data on the device.
Additional Features & Functions
My Cloud Home / My Cloud Home Duo
User Manual
31