Device
Configuration
Warning!
Altering the Device
Configuration
or disk
configuration
will delete all data, users and the
owner on your My Cloud Home device. The unit will be reset to factory default and will need to be
setup using your online My Cloud Account. (
)
To modify the disk
configuration
for a My Cloud Home Duo, follow these steps:
1. Through the MyCloud.com web app, navigate to the menu on the left side of
the browser page and select the Settings option. This will open the Settings
window.
2. Click on the
CURRENT DEVICE
section.
3. Click
Device
Configuration
. This will display the current disk
configuration
and an
option to change the disk
configuration.
4. Click the disk
configuration
of choice you want to use.
a. See the
section for more details on available disk
configurations.
5. After making a selection to change the disk
configuration,
a prompt will request
that a Factory Reset must be done. To continue with this process, Click the
Factory Reset
button.
6. As
confirmation
that you want to continue with this process, a
confirmation
code box appears. Enter the provided
confirmation
code in the required
fields.
Then Click the
Confirm
button.
7. A set of instructions will appear. Read the instructions, then Click the
Factory
Reset
button.
8. This will begin the Factory Reset process and change the disk
configuration.
The MyCloud.com web app will exit you out of your My Cloud Account. Follow
.
Reboot Device
1. Through the MyCloud.com web app, navigate to the menu on the left side of
the browser page and select the
Settings
option. This will open the Settings
window.
2. Click the
CURRENT DEVICE
section.
3. Select the
Reboot Device
option. This will open the Reboot Device menu.
4. Select the
Reboot Device
button.
5. The
notification
"Please wait, rebooting in progress..." will appear. This
notification
will disappear when the process has completed.
Remote Shut Down
Note:
Once the My Cloud Home device is shut down, it is no longer accessible and the
content on the device is not accessible until it is restarted. The My Cloud Home device
cannot be restarted remotely.
To shut down the My Cloud Home device through the MyCloud.com web app, follow these
steps:
1. Through the MyCloud.com web app, navigate to the menu on the left side of
the browser page and select the
Settings
option. This will open the Settings
window.
2. Click the
CURRENT DEVICE
section.
3. Select the
Shutdown Device
option. This will open the Shutdown Device menu.
Device Settings
My Cloud Home / My Cloud Home Duo
User Manual
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