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WATLOW DIN-A-MITE Style C User's Manual
The Watlow DIN-A-MITE is warranted to be
free of defects in material and workmanship for
36 months after delivery to the first purchaser
for use, providing that the units have not been
misapplied. Since Watlow has no control over
their use, and sometimes misuse, we cannot
guarantee against failure. Watlow's obligations
hereunder, at Watlow's option, are limited to
replacement, repair or refund of purchase price,
and parts which upon examination prove to be
defective within the warranty period specified.
This warranty does not apply to damage
resulting from transportation, alteration,
misuse, abuse or improper fusing.
Returns
Warranty
1.
Call Watlow Customer Service, (507) 454-
5300, for a Return Material Authorization
(RMA) number before returning any item
for repair. We need the following
information:
• Ship to address
• Bill to address
• Contact name
• Phone number
• Method of return shipment
• Your P.O. number
• Detailed description of the problem
• Any special instructions
• Name and phone number of the person
returning the product
2.
Prior approval and an RMA number, from
the Customer Service Department, is
required when returning any unused
product for credit. Make sure the RMA
number is on the outside of the carton, and
on all paperwork returned. Ship on a
Freight Prepaid basis.
3.
After we receive your return, we will
examine it and try to verify the reason for
the return.
4.
In cases of manufacturing defect, we will
enter a repair order, replacement order or
issue credit for material returned.
5.
To return products that are not defective,
goods must be in new condition, in the
original boxes and they must be returned
within 120 days of receipt. A 20 percent
restocking charge is applied for all returned
stock controls and accessories.
6.
If the unit is unrepairable, it will be
returned to you with a letter of explanation.
7.
Watlow reserves the right to charge for no
trouble found (NTF) returns.
The DIN-A-MITE C User’s Manual is
copyrighted by Watlow, Inc., © January
2015, with all rights reserved.
www.
.com
1.800.561.8187
