WS2H and WS3 Drawings and Service Manual
Page 35
WS2H/ WS3 Trouble Shooting Guide
Problem
Possible Cause
Solution
1. No Display on POD
a. No power at electric outlet
b. Control valve Power Adapter not
plugged into outlet or power cord
end not connected to PC board
connection
c. Improper power supply
d. Poor connection between POD
connector and PC Board.
e. Defective Power Adapter
f. Defective PC Board
a. Repair outlet or use working outlet
b. Plug Power Adapter into outlet or
connect power cord end to PC Board
connection
c. Verify proper voltage is being delivered
to PC Board
d. Check connector on POD, possible
broken wire or terminal pin not inserted
properly in connector. Clean pins on PC
Board by plugging & unplugging the
POD connector a few times to remove
excess protective coating.
e. Replace Power Adapter
f. Replace PC Board
2. POD does not display correct
time of day
a. Power Adapter plugged into electric
outlet controlled by light switch
b. Tripped breaker switch and/or
tripped GFI
c. Power outage
d. Defective PC Board
a. Use uninterrupted outlet
b. Reset breaker switch and/ or GFI switch
c. Reset time of day
d. Replace PC Board
3. Display does not indicate that
water is
fl
owing. Refer to user
instructions for how the display
indicates water is
fl
owing
a. Bypass/ isolation valve in bypass
position
b. Meter is not connected to meter
connection on PC Board
c. Restricted/ stalled meter turbine
d. Meter wire not installed securely
into three pin connector
e. Defective meter
f. Defective PC Board
a. Turn bypass/ isolation handles to place
in service position
b. Connect meter to three pin connection
labeled FLOW on PC Board
c. Remove meter and check for rotation or
foreign material
d. Verify meter cable wires are installed
securely into three pin connector
labeled FLOW
e. Replace meter
f. Replace PC Board
4. Control valve regenerates at
wrong time of day
a. Power outage
b. Time of day not set correctly
c. Time of regeneration set incorrectly
d. Control valve set at “on 0”
(immediate regeneration)
a. Reset time of day.
b. Reset to correct time of day
c. Reset regeneration time
d. Check programming setting and reset to
dEL (for a delayed regen time)
5. Time of day
fl
ashes on and off
a. Power outage
a. Reset time of day.
6. Control valve does not
regenerate automatically when
the REGEN button is depressed
and held.
a.
Defective PC Board
b. For the case of systems, another unit
in regen would not allow another
unit to go into regeneration
.
a. Replace PC Board
b. Wait for unit in regeneration to
fi
nish
