Watchguard hifi microphone, User Manual

Page: 35 / 40

Troubleshooting
Troubleshooting
If your HiFi Microphone (HiFi Mic) is not functioning properly, refer to the
sections below for possible remedies.
If you have no reception...
l
Check that the power switch on the transmitter (mic) is on (see Power
switch on page 25 )
l
Check that the mic battery is charged (see Status icons on page 27 )
l
Check the connection between the DVR and the base (see DVR cable
connection on page 20 )
l
Check that the mic and the base are synced, have a good connection, and
that the mic has a strong signal from the base (see
Status icons on page
27 )
Tip: If your HiFi Mic still has no reception after trying all
of the above steps, contact WatchGuard Video Customer
Service for further help.
If you have poor reception, static, or noise...
l
Check the location of the antenna (see Installation best practices on page
34 )
l
Check the antenna connection on the base (see Antenna connection on
page 20 )
l
Check that the transmitter (mic) and the base are synced, have a good
connection, and that the mic has a strong signal from the base (see
Status icons on page 27 )
l
If you have two HiFi Mics in the vehicle, check whether one of them is
unused and NOT docked in its base (see
Using Two HiFi Microphones on
page 31 )
Tip: If your HiFi Mic still has poor reception, static, or
noise after trying all of the above steps, contact
WatchGuard Video Customer Service for further help.
WGD00091
Revision F
35