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Best Practices and Troubleshooting

Best Practices and Troubleshooting

In this section...

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Best practices for

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Installing the HiFi Microphone (HiFi Mic) (

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Using the HiFi Mic (

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Troubleshooting HiFi Mic issues (

WGD00091
Revision F

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Summary of Contents for hifi microphone

Page 1: ...Document Revision F ...

Page 2: ...nufacturer contact information WatchGuard Video Attn Customer Service Department 415 Century Parkway Allen Texas 75013 1 800 605 6734 customerservice watchguardvideo com Send us your suggestions We want to hear from you Tell us about your experience and how you are using the HiFi Microphone We will do our best to accommodate any suggestions you may have in future revisions For U S customers call C...

Page 3: ...ditions suivantes 1 Cet appareil ne peut causer des interférences nuisibles 2 Cet appareil doit accepter toutes les interférences reçues y compris les interférences qui peuvent perturber le fonctionnement Under Industry Canada regulations this radio transmitter may only operate using an antenna of a type and maximum or lesser gain approved for the transmitter by Industry Canada To reduce potential...

Page 4: ...rt number WGP01573 unity gain 0 dBi 50 Ohm impedance The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co located or operating in conjunction with any other antenna or transmitter Les antennes pour cet émetteur doivent être installées en assurant une distance d au moins 20 cm de toute personne et ne doivent ...

Page 5: ...10 HiFi Microphone 15 Overview 16 Using the HiFi Microphone 16 Beginning a shift 17 During a shift 17 Ending a shift 17 Base 18 Status LEDs 19 DVR cable connection 20 Antenna connection 20 Contacts for charging and synchronizing 21 Transmitter 21 Talk Mute slide button 22 Display 23 Display backlight button 23 Mode button 23 Status LEDs 24 Power switch 25 WGD00091 Revision F v ...

Page 6: ...ter 30 Charging in a vehicle with the ignition off 31 Using Two HiFi Microphones 31 Best Practices and Troubleshooting 33 Best Practices 34 Installation best practices 34 Usage best practices 34 Troubleshooting 35 If you have no reception 35 If you have poor reception static or noise 35 If the transmitter does not respond to or synchronize with the base 36 Index 37 vi WGD00091 Revision F ...

Page 7: ...his section l Welcome page 8 l About this document page 8 l Related documents and information page 8 l About the HiFi Microphone HiFi Mic page 9 l Technical specifications page 10 l Warranty information page 10 WGD00091 Revision F 7 ...

Page 8: ...t from the mic l Putting the mic into Covert mode l Setting up the mic to notify you when it has a change to its status Note This user guide covers the basic use of the HiFi Mic It is not a comprehensive manual for every possible action or situation you could experience with the HiFi Mic If you have a question about the HiFi Mic that is not covered in the user guide contact your WatchGuard Video r...

Page 9: ... that is mounted in the vehicle and physically connects to the DVR and the antenna l Transmitter mic The mic is the part of the HiFi Mic that you attach to your apparel or duty belt The HiFi Mic performs the following major functions l Transmits audio l Synchronizes the mic and the base so the DVR can record transmitted audio l Charges the mic l Triggers a recorded event l Disables all mic lights ...

Page 10: ...time 3 hours Stand by time 25 days Talk time 8 12 hours Note Performance can degrade as the battery ages Warranty Information WatchGuard Video in recognition of its responsibility to provide quality systems components and workmanship warrants each system part and component it manufactures first sold to an end user to be free from defects in material and workmanship for a period of one year from th...

Page 11: ... environmental damage including damages caused by spilled liquids to the unit during the warranty period at rates normally charged for repairing such units not covered under the limited warranty In cases where potential charges would be incurred due to said damages the agency submitting the system for repairs will be notified Altered damaged or removed serial numbers results in voiding this limite...

Page 12: ...hip the product to a customer within the continental United States by prepaid ground shipping only Any expedited shipping costs are the responsibility of the end user Customers that are outside the continental United States will be responsible for all transportation costs both to and from WatchGuard Video s factory for warranty service including without limitation to any export or import fees duti...

Page 13: ...s Should you have any further questions regarding the WatchGuard Video limited warranty please direct them to WatchGuard Video Attn Customer Service Department 415 Century Parkway Allen Texas 75013 1 800 605 6734 customerservice watchguardvideo com www watchguardvideo com WGD00091 Revision F 13 ...

Page 14: ...14 WGD00091 Revision F Introduction This page intentionally left blank ...

Page 15: ...view page 16 l Using the HiFi Mic page 16 l Base features page 18 l Transmitter features page 21 l Display icons page 26 l Synchronizing the base and the transmitter page 29 l Charging the transmitter page 30 l Using two HiFi Mics in the same vehicle page 31 WGD00091 Revision F 15 ...

Page 16: ...The base is commonly mounted on the headliner or center console During your shift you can attach the mic to your apparel using an alligator clip or to your duty belt using a longer belt clip For information about these and other accessories contact your WatchGuard Video representative For most agencies microphones are configured to be inactive on but not recording by default Triggering a recorded ...

Page 17: ...ter mic see Talk Mute slide button on page 22 5 As needed mute the transmitted audio from the mic see Talk Mute slide button on page 22 6 As needed change the notification mode of the mic see Mode button on page 23 7 As needed activate the mic s Covert mode see Mode button on page 23 Ending a shift 8 Power off the transmitter mic see Power switch on page 25 Note WatchGuard Video recommends that yo...

Page 18: ...the mic while the mic rests in the base see Charging the Transmitter on page 30 l Holds the mic while you are not using it Features on the base include l Status LEDs page 19 l DVR cable connection page 20 l Antenna connection page 20 l Contacts for charging and syncing with the mic page 21 Note A version of the base exists that only serves as a charger for the HiFi Mic This version of the base is ...

Page 19: ... the base see Charging the Transmitter on page 30 l Normal operation When the base and mic are on and functioning normally but not transmitting audio to be recorded the green LED is on l Recording When the audio transmitted from the mic is being recorded the green LED is on For information about triggering a recorded event from the HiFi Mic see Talk Mute slide button on page 22 l Muted When the mi...

Page 20: ...t helps maintain audio quality Antenna connection The antenna connection is on the back of the base Connect the window mount antenna to this connection point Tip Finger tighten the SMA connector when you connect the antenna to the base Using hand tools can damage the connector Note You should only use the 900 MHz antenna that you received from WatchGuard Video with the HiFi Mic Using a different a...

Page 21: ...ooking down into it Transmitter The transmitter mic is the part of the HiFi Microphone HiFi Mic that you attach to your apparel or duty belt The mic l Transmits audio through the base for the DVR to record l Mutes transmitted audio as needed see Talk Mute slide button on page 22 l Triggers the DVR to start recording as needed see Talk Mute slide button on page 22 l Communicates its status using th...

Page 22: ... not recording slide the Talk Mute button down and release it to trigger the DVR to begin a recorded event Note If a recorded event is triggered on the DVR by something other than the HiFi Mic the mic audio automatically begins transmitting to the DVR The mic indicates that it is transmitting audio using both an icon on the display Record icon and the status LEDs green LED is on For information on...

Page 23: ...nd its icons see Display on page 26 Display backlight button The Display Backlight button is on the top of the transmitter mic next to the display When you press this button the background of the display lights up allowing you to see the display icons better especially in low light conditions When you press the button the display backlight turns on for ten seconds Mode button The Mode button is on...

Page 24: ...de using an icon on the display Covert Mode icon For information on the icons on the display see Display on page 26 Status LEDs The HiFi Mic has status LEDs on both the base and the transmitter mic You can use these LEDs in conjunction with the icons on the display to determine the status of the HiFi Mic On the mic the status LEDs are on the front top right corner The LEDs on the mic help indicate...

Page 25: ... button on page 23 l Lost connection out of range If the mic loses connection to or is out of range of the base the red LED flashes until the connection is reestablished For information on the status LEDs on the base see Status LEDs on page 19 for information on the icons on the display see Display on page 26 Power switch The Power switch is on the bottom of the transmitter mic between the contact...

Page 26: ...el microphone cable at this point Note The optional lapel microphone can be less susceptible to wind noise and help provide better quality audio For information about the accessory lapel microphone that WatchGuard Video offers contact your WatchGuard Video representative Display The display is on the top of the transmitter mic The display shows icons that indicate the current mic status and mode N...

Page 27: ... as possible Warning If the battery outline begins blinking the charge level has moved below normal operational limits you should place the mic in the base to charge immediately While the mic is charging the bars in the Battery Level icon cycle on and off in series For information on charging the mic battery see Charging the Transmitter on page 30 l Connection The Connection icon is on the bottom ...

Page 28: ...orded which notification mode is active and whether Covert mode has been activated l Record The Record icon appears in the middle of the display just to the right of the Signal Strength icon and looks like an old fashioned microphone The icon indicates that the transmitted audio is being recorded by the DVR For more information see Talk Mute slide button on page 22 l Mute The Mute icon appears in ...

Page 29: ...fication of a status change For more information see Mode button on page 23 Synchronizing the Transmitter and the Base The transmitter mic and the base in the vehicle must be synchronized before the DVR can record the audio that the mic transmits The pairing that is created when the mic and the base sync with each other lets them identify each other s communication For information on the mic see T...

Page 30: ...r connection on the mic s display see Status icons on page 27 Charging the Transmitter The battery in the transmitter mic must be charged before you can use the HiFi Microphone HiFi Mic The base either the vehicle base or the charge only base serves as the charger for the mic To charge the mic 1 Power off the mic see Power switch on page 25 2 Place the mic in a base Note WatchGuard Video recommend...

Page 31: ...n Charging in a vehicle with the ignition off When you shut down your vehicle the DVR shuts down with it Because the HiFi Mic base is connected to the vehicle through the DVR the base shuts down as well After ten minutes the base powers back up and begins to charge the transmitter mic The base remains on for four hours to fully charge the mic then the base shuts down Using Two HiFi Microphones For...

Page 32: ...32 WGD00091 Revision F HiFi Microphone This page intentionally left blank ...

Page 33: ...leshooting Best Practices and Troubleshooting In this section l Best practices for o Installing the HiFi Microphone HiFi Mic page 34 o Using the HiFi Mic page 34 l Troubleshooting HiFi Mic issues page 35 WGD00091 Revision F 33 ...

Page 34: ... Install the antenna horizontally in the upper right corner of the windshield as you look out the windshield this placement helps minimize potential interference l If you use two HiFi Mics in your vehicle install the antennas horizontally in the upper right and upper left corners of the windshield to keep them as far apart as possible these placements help minimize potential interference l Finger ...

Page 35: ...o reception after trying all of the above steps contact WatchGuard Video Customer Service for further help If you have poor reception static or noise l Check the location of the antenna see Installation best practices on page 34 l Check the antenna connection on the base see Antenna connection on page 20 l Check that the transmitter mic and the base are synced have a good connection and that the m...

Page 36: ... base see DVR cable connection on page 20 l Check that the power switch on the mic is on see Power switch on page 25 turn it off and back on then try again to sync the mic and the base see Synchronizing the Transmitter and the Base on page 29 Tip If your mic still does not respond to or synchronize with the base after trying all of the above steps contact WatchGuard Video Customer Service for furt...

Page 37: ...ode 23 Mute 22 23 Power switch 25 record 22 Talk 22 C charge level 27 charging base LEDs 19 display icon 27 transmitter 30 transmitter LEDs 24 with ignition off 31 connecting antenna 20 DVR 20 Connection icon 27 contacts base 21 transmitter 25 Covert mode activate 24 base LEDs 19 display icon 28 transmitter LEDs 25 Covert Mode icon 28 D dark bulb icon 28 deactivate Covert mode 24 disable lights an...

Page 38: ...22 L lapel mic jack 26 LCD 23 LEDs base 19 transmitter 24 25 light display 23 lightbulb icon 28 lost connection base LEDs 19 display icon 27 transmitter LEDs 25 M mic charging 30 contacts 25 does not sync with base 36 overview 21 status LEDs 24 25 synchronizing with base 29 mic jack 26 microphone icon 28 Mode button 23 mode icons 28 mounted 16 multiple microphones 31 Mute button 22 23 Mute icon 28...

Page 39: ...ter 24 25 stopping a recording 22 synchronized icon 27 synchronizing base contacts 21 base LEDs 19 display icon 27 overview 29 transmitter contacts 25 transmitter LEDs 24 T Talk button 22 technical specifications 10 transmitter charging 30 contacts 25 overview 21 status LEDs 24 25 synchronizing with base 29 transmitting base LEDs 19 display icon 28 transmitter LEDs 25 triggering a recording 22 tur...

Page 40: ...40 WGD00091 Revision F Index This page intentionally left blank ...

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