5.1
5.1 Wi-Fi Setup (iOS Only)
Wi-Fi Setup (iOS Only)
SETUP YOUR COLLAR TO USE YOUR WI-FI NETWORK
Select your Wi-Fi network from the picker menu on the bottom of
the screen.
Next, choose the type of network that you are connecting to. For a home
network, this will usually be “WPA/2”. Password-less networks must have
“Open” as the Network Type.
Then
enter the network’s password and double-check that it is correct. If
the Wi-Fi network is an open network, leave this field blank.
When you are done entering the network information, tap the
“
CONNECT
” button and wait for the app to confirm that the operation
was successful or report an error message.
TROUBLESHOOTING
If you do not see your network in the list, select “
RESCAN
”
.
TROUBLESHOOTING
If you receive an “Invalid Wi-Fi/Password” error message, then please check
the following:
•
Check to make sure the correct Network Name is selected.
•
Check to make sure the Password is correct. This field is case-sensitive.
•
If the Wi-Fi network is an open, password-less network, make sure that
it does NOT have a mandatory sign-in page that appears when you
connect to it from your laptop or mobile device.
•
Check to make sure the Network Type is correct.
•
During initial collar setup, you'll want to make sure that the Wagz App
is open on only the phone that you are using for setup. If you have the
Wagz App installed on multiple devices, you will need to Force Quit
the Wagz App on the other devices before proceeding with setup.