voptech VPX-100 User Manual Download Page 36

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can be parked for

2.5.2 Call Transfer

This feature allows an incoming call that is answered on one extension to be sent to another
user’s extension. Refer to the diagram as below:

Reference:

Item

Explanation

Blind Transfer

Default is #. Define in

【

Feature Codes

】

Attended Transfer

Default is *2. Define in

【

Feature Codes

】

Complete Attended Transfer

Default is *, it can be used when you use *2. Define in

【

Feature Code

】

Timeout for answer on

attended transfer

Default is 15 seconds. Define in

【

Feature Codes

】

Summary of Contents for VPX-100

Page 1: ...VPX IP PBX User Manual ...

Page 2: ...E MAKING A CALL 12 2 2 1 Login IP PBX 12 2 2 2 Basic Configuration 14 2 2 3 Time Based Rules 17 2 3 OUTBOUND CALL 18 2 3 1 Trunks 18 2 3 2 Outbound Routes 21 2 4 INBOUND CALL 23 2 4 1 Inbound Routes 23 2 4 2 IVR 25 2 4 3 IVR Prompts 26 2 4 4 Ring Groups 28 2 4 5 Blacklist 29 2 4 6 Do Not Disturb 30 2 4 7 Call Pickup 30 2 5 DURING A CALL 31 2 5 1 Call Parking 31 2 5 2 Call Transfer 31 2 6 USER EXTE...

Page 3: ...ONE PROVISIONING 58 CHAPTER 4 NETWORK SETTINGS 60 4 1 NETWORK 60 4 2 STATIC ROUTING 61 4 3 VPN SERVER 62 4 4 VPN CLIENT 63 4 5 DHCP SERVER 64 4 6 DDNS SETTINGS 65 4 7 SNMPV2 SETTINGS 65 4 8 TROUBLE SHOOTING 66 CHAPTER 5 SECURITY 67 5 1 FIREWALL 67 5 2 SERVICE 67 5 3 SIP ALLOWED ADDRESS 68 CHAPTER 6 REPORT 69 6 1 REGISTER STATUS 69 6 2 RECORD LIST 69 6 3 CALL LOGS 70 6 4 SYSTEM LOGS 70 CHAPTER 7 SY...

Page 4: ...O CONNECT VPX 50 IN THE NETWORK 80 8 2 HOW TO COMBINE TWO SETS VPX IP PBX IN THE SAME NETWORK 80 8 3 HOW TO CONNECT TWO SETS VPX IP PBXS IN DIFFERENT NETWORK 83 8 4 HOW TO RESOLVE THE PROBLEM ONE WAY AUDIO PROBLEMS 85 8 5 HOW TO USE SKYPE ON VPX 50 85 8 5 1 Visit the Top up Page 85 8 5 2 Manage Skype Account 86 8 5 3 Create a SIP File 86 ...

Page 5: ...o do not place the device on carpets or cushions Doing so may cause the device to malfunction or cause a fire 7 Avoid exposing the device to high temperature above 40 C low temperature below 10 C or high humidity Doing so could cause damage and will void the manufacturer warranty 8 Avoid letting the device come in contact with water or any liquid which would damage the device 9 Do not attempt to o...

Page 6: ...elephony design that is easy to expand the PBX to meet the growing needs of your business VPX Series IP PBXs come in four sizes 20 50 60 100 Each model will be introduced in detail below VPX 20 is configured with 2 analog ports FXS FXO VPX 20 1 1 0 2 VPX 50 consists of two main parts 50 Host and Modules There are 2 slots in the system and the modules can be utilized as in the diagram below 50 Slot...

Page 7: ...randstream Yealink Fanvil IP Phone 5 Call Record Ring Group Record Call Queue Record 6 Web based Administration and configuration 7 Web based Extension User Management 8 Voicemail 9 Caller ID 10 Call Parking 11 Call Forward 12 Call Transfer 13 Call Waiting 14 Call Center Queues 15 Black List 16 Phonebook 17 Flexible Dial Plan 18 Virtual Fax fax to email and email to fax 19 DID 20 Dial by Name 21 S...

Page 8: ...P PPPoE Network Access 33 DHCP Server 34 System Backup 35 T 38 Pass through 36 Audio Codec G 722 G 711 Ulaw G 711 Alaw G 726 G 729 GSM SPEEX 37 Video Codec H 261 H 263 H 263 H 264 38 VPN Server L2TP PPTP OpenVPN up to 10 connections for VPN clients 39 VPN Client L2TP PPTP OpenVPN N2N 40 SNMPv2 41 IPv4 IPv6 42 DDNS Dyndns org No ip com zoneedit com 1 3 Modules 4FXS Module 4FXO Module 2FXOS Module 2...

Page 9: ...4GSM Module 4BRI Module 1E1 T1 Module 32 EC Module 1 4 Hardware Interfaces 1 4 1 VPX 20 VPX 20 Front Panel VPX 20 Rear Panel ...

Page 10: ...wer On Off Power Off SYS System Status Blink System Works Off System Fails ETH WAN or LAN Data Status Blink Data Transport G GSM or UMTS 3G Status Off Module not running 64ms On 800ms Off Module doesn t find network 64ms On 3000ms Off Module finds network 1 FXO Red Channel Loading Success Blink Channel Ringing Off Channel Loading Failure 2 FXS Green Channel Loading Success Blink Channel Ringing Of...

Page 11: ...Status Off Module not running On Module Works 1 4 SLOT1 2 SLOT 1 2 Status FXS Green Channel Loading Success Blink Channel Ringing Off Channel Loading Failure FXO Red Channel Loading Success Blink Channel Ringing Off Channel Loading Failure GSM Red Channel Loading Success Blink Channel Ringing Off Channel Loading Failure E1 T1 PRI R2 Only for Slot 1 L1 Red Module Loading Success Off Module Loading ...

Page 12: ... 2 Audio Interfaces 2 USB Interfaces 1 Hardware Echo Cancellation Interfaces onboard 1 UMTS Interface for 3G Data onboard 24 Analog Ports FXO FXS 60 LED Indication Indication Function Status Explaination PWR Power Status On Power On Off Power Off SYS System Status Blink System Works Off System Fails ETH Data Status Blink Data Transport ...

Page 13: ... Audio Interfaces SLOT 1 for any Module Cards 4FXO 4FXS 2FXOS 4GSM 2GSM 1PRI SLOT 2 for any Module Cards 4FXO 4FXS 2FXOS 4GSM 2GSM 1PRI 4BRI 100 LED Indication Off No Data Transport 1 24 SLOTS SLOT 1 24 Status FXS Green Channel Loading Success Off Channel Loading Failure FXO Red Channel Loading Success Off Channel Loading Failure Indication Function Status Explaination ...

Page 14: ...s On Power On Off Power Off SYS System Status Blink System Works Off System Fails ETH Data Status Blink Data Transport Off No Data Transport 1 4 SLOT1 2 SLOT 1 2 Status FXS Green Channel Loading Success Blink Channel Ringing Off Channel Loading Failure FXO Red Channel Loading Success Blink Channel Ringing Off Channel Loading Failure GSM Red Channel Loading Success Blink Channel Ringing Off Channel...

Page 15: ...5 C 3 Humidity 5 95 Non Condensing 1 4 7 Packing List VPX Host 1 set Power Supply 1 piece Ethernet Cable 1 piece Quick Installation Guide 1 piece Warranty Card 1 piece Notice 1 VOPTECH Module cards will only function in VPX IP PBX from VOPTECH 2 Module cards for VPX 50 100 will be packed separately but contained in the same package ...

Page 16: ...e are three ways to set the IP address Static DHCP PPPoE Default IP 192 168 1 100 9999 Notice you have to add port number 9999 after this IP address Defaults and Function Key 1 Web Panel User name admin 2 Web Panel Password admin 3 60 Enter Voicemail Box 4 900 901 902 Default three conference room numbers 5 Blind Transfer 6 2 Attended Transfer 7 Disconnect Call Administrator Login After connecting...

Page 17: ...y these by selecting System Management 4 With the default setting if there is no activity on the page for more than one minute the system will timeout and automatically log out To continue making configuration changes you will need to login again 2 Network WAN IP and MAC will be displayed 3 Storage Total storage and used storage will be displayed 4 Channels Channel information will be displayed ba...

Page 18: ...nsfer Function Key etc Network Settings Configuration of Routing Network VPN DHCP and other related network parameters Security Configuration of Firewall SSH FTP Report Record List Call Logs and System Logs System Time Settings Management Back Up and Upgrade etc 2 2 2 Basic Configuration Extension Configuration VPX Supports SIP IAX2 and analog extensions as well as the ability to Batch Add Users b...

Page 19: ...Extension Settings ...

Page 20: ...user as agent Call Waiting Enable call waiting Allowing Being Spied Check this option to allow this extension to be monitored listened to or spied NAT Check this option if extension user or the phone is located outside the NAT Network Address Translation available gateway Pickup Group Select the Pickup Group which the extension user belongs to Mobility Extension After check this option you must se...

Page 21: ...n from Download Extensions csv 2 2 3 Time Based Rules Create a Time Rule For example BusinessHours Select the starting and ending time starting and ending days of the week specific start and end dates and or start and ending month of the year When an inbound call is processed if the current time of the PBX is within these parameters then the if time matches destination will be used for the call If...

Page 22: ...rs if time matches select operator extension during BusinessHours If outside business hours select if time does not match destination of Operator voicemail 2 3 Outbound Call 2 3 1 Trunks If you want to set up outbound route connected to PSTN Public Switch Telephone Network or VoIP provider please configure on this page Basic Trunks VPX supports two kinds of trunks for your choice VoIP or SIP Trunk...

Page 23: ...ber automatically when the trunk is in use Caller ID This Caller ID will be displayed when user make outbound call Note This function must be supported by local provider Without Authentification If your trunk is static IP based and does not require a registration string when connecting the VPX IP PBX check this option Username Username provided by VoIP Provider Password Password provided by VoIP P...

Page 24: ...the dialed number automatically when this trunk is in use Advanced Options Advanced Options for this trunk e g Call Method Busy Detection etc Select one or more of the available channels to be used for this trunk group Note each channel can only be included in one trunk group If no channels appear then all available channels are already defined BRI PRI Trunk Please set up BRI PRI trunk similarly t...

Page 25: ...Routes You can configure the basic match pattern of outbound routes and create different dial plan on this page Create as many different dial plans as you need to determine how you need extensions to be allowed to make calls For example create InternalDialPlan to include all Internal Calling Rules but do not select any outbound dial rules Select InternalDialPlan for all extension users that do not...

Page 26: ...h the call based on this DialRule won t work Place this call through Select one of the trunk groups that have been set up to use for this dial rule Custom Pattern N any digit from 2 to 9 Z any digit from 1 to 9 X any digit from 0 to 9 One or more digits Delete digits prefix How many digits will be deleted from what the user dialed to what is actually sent over the trunk For example user dialed 941...

Page 27: ...ne must support such feature as well Select all calls coming in on a specific port FXO GSM VOIP and select which destination Extension User IVR Queue Conference Bridge IVR etc should answer those calls Setting the label will assign this label to be displayed Port DIDs To have incoming calls from a PSTN trunk port FXO GSM trunk answered by a specific extension user call queue conference bridge or I...

Page 28: ...of inbound calls on PRI BRI or VoIP Trunks based on the incoming DNIS dialed number or DID You can specify the DID and destination user extension queue conference bridge or IVR Click Number DID New Number DID 4 DID Number Set DID Number 5 Destination Select the extension for access directly Extension User Call Queue conference IVR DOD Settings To configure outbound calls from user extensions to an...

Page 29: ...ccess directly to this destination user extension queue conference bridge or IVR 2 4 2 IVR IVR Interactive Voice Response or Automated Attendant will allow callers to select from a specific set of options by pressing the selected digit on their telephone dial pad Click Inbound Control IVR Click New IVR to create a new IVR ...

Page 30: ...ructions on what options are available To configure the prompt in this page IVR Prompt Repeat Loops Loop times to repeat playing the IVR prompt if the caller does not select an option Dial Other Extension Allow user to dial other extensions besides of the listed options Keypress Event Select the available options beside the designated digit 2 4 3 IVR Prompts IVR prompts can be recorded by using an...

Page 31: ...ted only 3 Extension used for recording Select the extension which is used for recording the IVR prompt Click Record the extension will ring and the prompt can be recorded after picking up the phone To hear the existing recording please click Play Select the extension click Play the selected extension will ring and you will hear the recorded prompt after picking up the phone ...

Page 32: ...alled a Hunt Group is a way to ring a collection of extensions by dialing a single extension number The methodology used to ring that collection of extensions is called the ring strategy Once the timeout number of seconds is reached the call will then be directed to the if not answered or failover destination To configure a Ring Group Click Inbound Control Ring Groups New Ring Group ...

Page 33: ...rward the call to extension voicemail ring group IVR or hang up if not answered 2 4 5 Blacklist The Blacklist feature allows the blocking of specific phone numbers by Callerid Click Inbound Control Blacklist New Blacklist Input the caller ID in the space provided Once configured future calls from this caller ID will be blocked To maintain this list of blocked numbers see the instructions in the fo...

Page 34: ...uts 075 blacklist number this number will be deleted in the list of Blacklist Number 2 4 6 Do Not Disturb The administrator can config DND for extensions on this page Click Inbound Control Do Not Disturb 2 4 7 Call Pickup This feature allows users to answer a call that is ringing on another users extension by pressing the selected feature code on their own phone as shown in the diagram below ...

Page 35: ...swering the call to park the call press 2 700 on the telephone dialpad to transfer the call to the parking lot 700 This will park the call and the system will play the parking space e g 701 To retrieve the call from the parking lot anyone can pick up any registered extension and dial the parking space number e g 701 and will be connected with the parked caller Refer to the diagram below Reference ...

Page 36: ...nsion Refer to the diagram as below Reference Item Explanation Blind Transfer Default is Define in Feature Codes Attended Transfer Default is 2 Define in Feature Codes Complete Attended Transfer Default is it can be used when you use 2 Define in Feature Code Timeout for answer on attended transfer Default is 15 seconds Define in Feature Codes ...

Page 37: ... configure these settings first the user must be allowed access to the User Web Portal To do this select the Web Manager box under Other Options Click Basic Extension Edit the extension you want to configure Check Web Manager and Save Then login the Extension Web Panel 2 6 2 Call Recording This feature allows users to access calls they have recorded To configure this setting please see the diagram...

Page 38: ...Item Explanation Status Always All incoming calls will be forwarded Busy Forward when extension is busy No Answer Forward when no answer from extension 2 6 4 Voicemail Calls that are not answered have the option to be sent to a voicemail account so the caller can leave a recorded message Optionally these recorded messages may be sent to a user s email account Click Basic Extension Edit the extensi...

Page 39: ...d configure VM Password and Email If incoming calls are not answered when the default ring time is over the system will play please leave your message and press the key Then voicemail will be sent to the specified mailbox by email To Leave a Message ...

Page 40: ...d Email template For detail settings please see the detail configuration guide Voicemail in Chapter 3 2 7 Call Center Call Queues Create Agent To allow a user to be considered an agent in a Call Center queue please check the Agent option for that specific user extension Click Basic Extension Edit the extension you want to configure Step1 Check Agent and Save ...

Page 41: ...Step2 Click Inbound Control Call Queues Reference ...

Page 42: ... ring the extension of the Agent who has least recently received a call FewestCalls ring the extension of the Agent who has taken the fewest number of calls Random ring the extension of a random Agent RRmemory RoundRobin with Memory like RoundRobin above except instead of the next call starting with the first agent the system remembers which extension was was called last and begins the round robin...

Page 43: ... the If not answered destination Leave When Empty If this option is selected and calls are still in the queue when the last agent logs out the remaining callers in the Queue will be transferred to If not answered destination This option cannot be used with Join Empty simultaneously Auto Fill Callers will be distributed to Agent automatically Report Hold Time Report the hold time of the next caller...

Page 44: ... music for the first participant in the conference until another participant enters in this conference Enable caller menu Check this option to allow the participant to access the Conference Bridge menu by pressing on the dialpad Announce callers Check this option to announce to all Bridge participants that new participant is joining the conference Record conference Recorded conference format is WA...

Page 45: ... below While in a conference the administrator can invite new guest extension user or external number into the conference Default password for admin is 2345 As an administrator to invite a new guest to the conference refer to the diagram as below ...

Page 46: ...sion Set extension number for Operator Global RingTime Set Set RingTime for every extension Enable Transfer Check to enable Transfer Enable Music On Ringback Check to enable Music On Ringback Record Format Set the format for recording files GSM WAV only Defaut Setting for New User Check to enable the default settings Extension Preferences Set the rule for extensions ...

Page 47: ...CID Buffer Length Opermode Set the Opermode for FXO GSM Ports ToneZone Select the ToneZone in your country Relax DTMF Enable Disable Relax DTMF inspection Echo Cancel Enable Disable Echo Cancel Echo Training Set Echo Training default unit ms Busy Detection Enable Disable Busy Detection Busy Count Count the Busy Detection It will be active when enable Busy Detection Global SIP Settings Global SIP S...

Page 48: ...il messages to be allowed to leave Max Message Time min Maximum Time for each message to be allowed to leave Min Message Time sec MinimumTime for each message The message will be deleted automatically if the time is less than the min message time Say Message CallerID Play the Caller ID of the caller before playing the voice message Say Message Duration Play the message duration before playing the ...

Page 49: ...s Email Sender Name The sender s name will be displayed when you receive the Email From Mailbox to send email Subject Subject of the Email Message Input the Email template 3 3 SMTP Settings To allow email messages to be sent to users with attached voicemail and faxmail messages the SMTP settings need to be configured Click Advance SMTP Settings ...

Page 50: ... server needs authentication please enable this option and configure the following Username Input username of your Email Password Input password of your Email Click Send Test after configuration the following diagram will be displayed to ask you to input the Email for receiving Specify the email address and click Send to send the test email Verify that email was successfully sent or not If no emai...

Page 51: ...efore the telephone number you need input the Access Code 985337096 and make this the subject when sending Email Then the fax will be sent by Email as attachment If you need dial the extension when sending fax e g fax number 85337096 ext 800 you need use the Access Code 985337096 800 as subject 3 5 Music Settings Management of Music on Hold Music on Ringback Music on Queue Music Settings Select th...

Page 52: ... want to upload Note music file must be WAV 16bit 8000Hz Single GSM ulaw or alaw and less than 15MB 3 6 DISA This feature allows an authorized user to call into the PBX and then place an outbound call using another trunk For example an employee working out of the office who needs to make an international call using trunks connected to the PBX By calling the DISA number after PIN authentication the...

Page 53: ...mum interval time between digits when typing extension number Default is 5 seconds Extension for this DISA Optional If you want to access DISA by dialing an extension you can define an extension number for this DISA Select DialPlan Select the DialPlan for this DISA 3 7 Follow Me This feature allows callers to automatically be forwarded to one or more internal extensions and or one or more external...

Page 54: ...e Follow Me List Save and Activate List Format Extension Number Ring Duration E g 806 30 808 20 806 rings after 30 seconds the call is going to 808 Follow Me Options 3 8 Call Forward The administrator can config the Call Forward on this page Click Advanced Call Forward ...

Page 55: ...caller to speak through the speaker phone The extensions in the Paging group must use phones that support this feature If the Duplex option is selected and the listed extensions use phones that support Duplex then all the phones in the paging group will be able to have two way conversations Click Advanced Paging and Intercom New Paging Group ...

Page 56: ...ng this will make the paging duplex allowing all phones in the paging group to be able to talk and be heard by all This makes it look like an instant conference 3 10 PIN Sets This feature allows an administrator to specify a list of PIN codes in a PIN Set An Outbound Route can be specified that a valid PIN code from a selected PIN Set must be used in order to have access to a give Outbound route e...

Page 57: ...efine PIN codes in this list 3 11 Call Recording This feature allows an administrator to enable Call Recording to record incoming and or outgoing calls related to the specified extension Please configure as below Click Advanced Call Recording New Call Recording ...

Page 58: ...late a feature code 99 plus a two digit code 00 99 into an external phone number Please configure as below Click Advanced Speed Dial New Speed Dial E g prefix is 99 speed number is 00 destination telephone number is 85337096 When dial 9900 the call is going to 85337096 automatically 3 13 Smart DID Smart DID After extension user makes an outbound call the call is ringing back to VPX IP PBX and dire...

Page 59: ... Callback This feature allows an external caller to place an inbound call to the CooVpx IP PBX The inbound call will be disconnected and subsequently the PBX will place an outbound call back to this number and forwarded to defined destination after the call is connected Please configure as below Click Advanced Callback Enable this function select DialPlan and define the callback rule strip digits ...

Page 60: ...dvanced Phone Book Reference Item Explanation Import Export Import Export a list make sure it s UTF 8 coded if it s not in English Delete All Delete all the contacts from the phone book The prefix of speed dial Set the prefix of speed dial Filter Search contacts by name phone number or speed dial Create Contact Create a contact Delete Contact Delete a selected contact Call Click to call the number...

Page 61: ...Parking Calls Define an extension for parking calls Extension Range to Park Calls Define the extension range for parking calls e g 701 720 Call Parking Time sec Define the time for parking calls VPX IP PBX will return the call to the extension after this time limit has expired Pickup Extension This feature code will pick up a call given that the callers extension and the ...

Page 62: ... the phone and talk to B to introduce the call 1 If B does not wish to take the call B can hang up the call and you are returned to your call with A 2 If B wishes to accept the call you hang up the phone and caller A is transferred to the transferee B 3 If the call goes to voicemail or you wish to abort the transfer simply press the disconnect call key sequence in this case and the transfer will b...

Page 63: ...d return the conference yourself Pause Queue Member Extension Pause the agent and the agent cannot receive the call Unpause Queue Member Extension Unpause the agent and the agent can receive the call Others Function key for Intercom Paging Directory 3 17 IP Phone Provisioning When many IP Phones are needed please record the MAC extension number and username of each phone according to the format pl...

Page 64: ...able Phone Provisioning in Basic select the IP Phone manufacture input MAC of the phone and select the extension for provisioning Notice VPX IP PBX supports IP Phones from VOPTECH Yealink Grandstream now ...

Page 65: ...he WAN Port and define the Virtual Interface Click Network Settings Network IPv4 Settings Reference Item Explanation IP Assign Static DHCP PPPoE supported Virtual Interface Define the virtual interface for WAN Port Click Network Settings Network IPv6 Settings ...

Page 66: ...Enable IPv6 define the IPv6 address gateway and DNS Click Network Settings Network VLAN Settings VLAN Reference Item Explanation Enable Enable VLAN define the VLAN address and VLAN ID 4 2 Static Routing Click Network Settings Static Routing ...

Page 67: ...e destination network Gateway Define the gateway accessing the destination network Click Network Settings Static Routing Routing Table the current routing information will be displayed as below 4 3 VPN Server VPX IP PBX supports three kinds of VPN servers L2TP PPTP OpenVPN Click Network Settings VPN Server ...

Page 68: ...an be enabled simultaneously Enable Enable Disable VPN Server When the mode is L2TP or PPTP VPN server click Network Settings VPN Server VPN Users Management This page is used for management of VPN username and password When the mode is OpenVPN server click Network Settings VPN Server OpenVPN Certificate Download ...

Page 69: ... kinds of VPN Clients L2TP PPTP OpenVPN N2N Click Network Settings VPN Client Reference Item Explanation VPN Client Four kinds of VPN Clients supported L2TP PPTP OpenVPN N2N Only one mode can be enabled simultaneously Enable Enable Disable VPN Client 4 5 DHCP Server Click Network Settings DHCP Server ...

Page 70: ...AC address is associated with the IP address and then the device will get the same IP address every time Click Network Settings DHCP Server Static MAC New Static MAC 4 6 DDNS Settings After setting DDNS Dynamic Domain Network Server VPX IP PBX settings will be visited remotely Click Network Settings DDNS Settings VPX supports DDNS provided by Dyndns org No ip com zoneedit com ...

Page 71: ...v2 Settings Reference Item Explanation Enable Enable Read Only of SNMP RO Community Define the name of RO Community of SNMP RO Network Define network of RO 4 8 Trouble Shooting You can ping other network device through VPX IP PBX and track network routing by command Traceroute Click Network Settings TroubleShooting ...

Page 72: ...192 168 0 3 iptables A INPUT s 192 168 0 3 j DROP Deny every IP to access 80 port iptables A INPUT p tcp dport 80 j DROP Deny IP 192 168 0 3 to access 80 port iptables A INPUT s 192 168 0 3 p tcp dport 80 j DROP 5 2 Service Service settings of SSH FTP and HTTP Port Click Security Service Enable SSH to login background management system through SSH ...

Page 73: ...able FTP to allow uploading files to system through FTP 5 3 SIP Allowed Address Define an allowed address from which every SIP request will never be filtered or refused Click Security SIP Allowed Address ...

Page 74: ...port 6 1 Register Status Check status of all kinds of users trunks 6 2 Record List Check recordings of specified extension or conference here or delete the recording file Record List Conference One Touch Recording ...

Page 75: ...ation If you need billing PSTN must support polarity reversal function and meanwhile you must configure relevance parameters of polarity reversal in trunk configuration for the VPX IP PBX The number in the call logs can be added in the phone book directly 6 4 System Logs Click Report System Logs you can download delete the system logs ...

Page 76: ......

Page 77: ...et the remote server host name Local IP Set the local server IP address Local Heart Line Port Set the local server heart line port Local Port Set the local server port default 7788 Remote IP Set the remote server IP address Remote Heart Line Port Set the remote server heart line port Remote Port Set the remote server port default 7788 Virtual IP Set the virtual IP address The primary server and sl...

Page 78: ...upports either NTP or Manual Time Set NTP Reference Item Explanation NTP Server Define the NTP Server You can input the IP address or domain of this server whether it s local or remote Default server is pool ntp org Be aware that the VPX IP PBX needs to be able to connect to an NTP server to properly function Time Zone Select your time zone so that the system will set time based on the time zone M...

Page 79: ...odule Type Select the module type FXS FXO GSM module Default type You don t need set anything for those modules E1 T1 module Item Explanation Mode Set E1 or T1 mode for the module Signaling Set the module signaling Framing One of d4 or esf for T1 cas or ccs for E1 Coding One of ami or b8zs for T1 ami or hdb3 for E1 CRC4 Enable CRC4 Verification ISDN BRI module ...

Page 80: ...e frequency Click System Data Storage Reference Item Explanation Enable Enable FTP Data Storage Server Address Set FTP server address IP address or domain Username Username for login FTP Password Password for login FTP Directory Define a directory used for storage on FTP server Automatically upload frequency day Define frequency by days to upload the data Time of automatically upload Define the ti...

Page 81: ... over the percentage value Check from Data Storage Log Click Refresh to refresh data storage log Click clear to clear data storage log 7 5 Management Management is used for modify password of VPX system and the settings of system voice Click System Management 7 6 Backup Click System Backup ...

Page 82: ...oad button to download the specified backup file and manage locally Click Upload Backup File to upload the backup file here Click browse to select the local backup file and click Upload to upload the backup file to system 7 7 Reset Reboot If you need reset the system to factory defaults or reset please click System Reset Reboot Restoring factory settings will make configuration data in the system ...

Page 83: ... Click System Upgrade WEB Upgrade Click Browse to select the firmware file then click Upload to upload the selected firmware to system and finish the upgrading automatically If check Restore Default Set the system will clear all the configuration and reset to factory default 7 8 2 TFTP Upgrade Click System Upgrade TFTP Upgrade ...

Page 84: ... Explanation Restore Default Set System will restore to factory defaults after checking this option Enter The Package Name Enter the package name for upgrading TFTP Server IP address Enter your TFTP server IP address ...

Page 85: ...h router you can put the VPX IP PBX behind the router You should connect the WAN port of the IP PBX to the LAN port of the router 8 2 How to combine two sets VPX IP PBX in the same network We start to combine two IP PBXs in the same network and then try to expand to different network Combine two IP PBXs in the same LAN from the structure as below ...

Page 86: ...th extension number 801 3 VPX 50 A WAN IP 192 168 1 100 4 VPX 50 B WAN IP 192 168 1 200 5 Extension format of VPX 50 A 6XX 6 Extension format of VPX 50 B 8XX 7 All extensions on 50 A can call extensions on 50 B by 8XX format 8 All extensions on 50 B can call extensions on 50 A by 6XX format Step1 Register 50 B IP to a trunk of 50 A VPX 50 A Click Basic Trunks New VoIP Trunk Step2 Register 50 A IP ...

Page 87: ...ailRule to the DialPlan Click Outbound Routes DialRules New Dial Rule Select the created line 192 168 1 200 to Selected Trunks custom pattern is XXX save and activate Click DialPlans New Dial Plan Check the created calling rule save and activate ...

Page 88: ...VPX 50 are located in different place but they are in the internet and have public IP address Note Enable NAT on Router For external line configuration you must use public IP address Take the following instructions as example Register 50 B IP to a trunk of 50 A with authentication Configuration Rule 1 IP Phone registers on 50 A as extension 601 2 Another IP Phone registers on 50 B as extension 801...

Page 89: ...n the router 50 B is connected behind the router registers on 50 A through internet you need configure the port mapping of IAX2 port 4569 on the router Then all data received from WAN port of router 192 168 1 100 4569 will be sent to 50 A Now take the web management panel of Linksys router as example Step2 50 Configuration Configure the trunk and dialplan on 50 B register 50 B IP to 50 A configura...

Page 90: ... problem one way audio problems If 50 is behind router to resolve the problem please set up IP address as below Click Advanced Option Global SIP Settings 1 External IP External IP or domain to replace the device IP 2 External Host External domain to replace the device IP 3 External Refresh sec Refresh time default is 10 seconds 4 Local Network Address IP address and subnet mask needed to be conver...

Page 91: ...8 5 2 Manage Skype Account After login you will find Skype Manager and click it 8 5 3 Create a SIP File Click Features Click Skype connect Click Set up a SIP Profile ...

Page 92: ...s monthly rent Then input the registration profile in the VoIP trunk of 50 and distribute the money to Outgoing calls When click Authentications details you will see the SIP account profile Select the created line 192 168 1 200 to Selected Trunks custom pattern is XXX save and activate ...

Page 93: ...For any questions or problems during installation and use please feel free to contact our technical support via email support VOPTech com ...

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